DSW Reviews

Updated April 17, 2015
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Employee Reviews

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  1. I love working at DSW!! It is a fun, simple, and all around great job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in Overland Park, KS
    Current Employee - Part Time Sales Associate in Overland Park, KS

    I have been working at DSW part-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The managers are always flexible with you, approachable, and very dedicated to what they do. The job pays better than minimum wage and everyone who works there is very nice and fun to work with. Discount is 30% off so that is always a benefit. I go to school full time along with working part time and the managers have always been so understanding and are willing to work with me. The latest that an associate is scheduled is 10pm. I throughly enjoy working at DSW!

    Cons

    The only complaint I have about DSW is that the hours get a little less in the summer. But in the fall and spring there are a ton so it works out.

  2. Helpful (3)

    Co-Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager
    Current Employee - Co-Manager

    I have been working at DSW full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Coaching and development is a top priority for managers.

    Cons

    If you are looking for a 40 hour work week this is not it.

  3. Working for dsw was challenging and rigorous but good none the less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DSW

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great discount, a wide array of customers, and wonderful management

    Cons

    12-14 hour days, no upward mobility, can't retain any talent (high turn over)

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  5. Helpful (1)

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Kansas City, MO
    Current Employee - District Manager in Kansas City, MO

    I have been working at DSW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love this great organization. We make people feel great through the power of shoes. Fashion, fun, great people and great customers. I am so grateful to work with such amazing people and for a company that is progressive and growing. Lucky to be here.

    Cons

    Every company has pro's and cons. DSW has so many pro's that out-weigh any cons.

    Advice to Management

    Continue to leverage the great talent within this organization. Continue to inspire, develop and stay true to our core Values. So appreciated and refreshing!!

  6. Helpful (2)

    Enjoy working here, but hours aren't great

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at DSW part-time (less than a year)

    Pros

    Good pay for a minimum wage job, love working with shoes--it's easy to keep clean, this job has really helped to learn more about something I have an interest in

    Cons

    Part time, management is bad at giving hours out to everyone--they give more hours to people who get more sign-ups

  7. Typical retail nonsense but pretty good discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Yonkers, NY
    Former Employee - Sales Associate in Yonkers, NY

    I worked at DSW

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    30% discount on shoes, ability to work in different areas like the sales floor, cashier, etc

    Cons

    You don't get commission so it's kind of annoying that you have to walk around signing people up for rewards that they might not care about. Needs to be more flexible with scheduling.

  8. Helpful (1)

    Good not great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DSW

    Pros

    The pros are that the discount is great! Also that most of the managers are really sweet for the most part!

    Cons

    The one huge down side is that you have to work a lot of weekends. Especially in the peak season, which is fall!

  9. Helpful (1)

    Value their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at DSW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility with scheduling, family atmosphere, fun team building events, love shoes, good values

    Cons

    Should carry children's shoes in stores

  10. Helpful (2)

    I have been with DSW 13yrs. I would highly recommend this company and I truly love coming in everyday. I am a DSW fan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Ballwin, MO
    Current Employee - Store Manager in Ballwin, MO

    I have been working at DSW full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The empowerment to run your building and make difficult decisions based on the situation you have in front of you. The mission and values are basic but very REAL.

    Cons

    Each day is a challenge but nothing out of the ordinary. I find the challenges motivate me to better my personal skill sets. Retail hour are always challenging.

    Advice to Management

    I love the new mission and continued focus on the customer experience. I have seen such growth in my tenure and I am so proud to be part of an amazing company!

  11. Helpful (2)

    Best Retail Job

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Part Time Sales Associate in Novi, MI
    Current Employee - Part Time Sales Associate in Novi, MI

    I have been working at DSW part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Flexible
    2. Great co-workers
    3. Not pressured to make a sale, but rather great customer experience
    4. Positive feedback on every shift.

    Cons

    Depending on the manager, could depend on the pressure for reward sign ups.

    Advice to Management

    Have more options on why a customer chooses not to sign up for rewards

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