DaVita Rx

  www.davitarx.com
  www.davitarx.com

DaVita Rx Reviews

Updated December 20, 2014
Updated December 20, 2014
27 Reviews
3.1
27 Reviews
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Kent Thiry
16 Ratings

Employee Reviews

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  1.  

    Refreshing level of care for patients and teammates!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician
    Current Employee - Certified Pharmacy Technician

    I have been working at DaVita Rx

    Pros

    They put fourth the effort to help you obtain you goals and practice patient-centered care for the chronically ill, while rewarding excellent performance in the workplace.

    Cons

    There are very few cons to working here, but one can make the job difficult if they do not bring the right attitude and desire to provide excellent service to our patients.

    Recommends
    Positive Outlook
  2.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DaVita Rx

    Pros

    It is pretty awesome, I love it

    Cons

    Only bad thing is parking

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Could be worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Coppell, TX
    Current Employee - Pharmacy Technician in Coppell, TX

    I have been working at DaVita Rx full-time (more than 5 years)

    Pros

    Luckily Sup very flexible w/hours/schedule and not the micromanage type. Love that it's a casual dress code all week. You work w/some awesome people, w/so many new faces they still take the time to come by to say hi. Another plus is that the Paladina clinic service is provided and just next door. All in all pretty cool environment to be in if you know how to ignore the drama and enjoy the good.

    Cons

    *I actually, for the first time enjoy what i do but biggest complaint about the company are the "raises" that are provided. Wish they would keep up w/the cost of living. Yes economy bad, so why not cut back on the decor, catering, t-shirts or little unnecessary gadgets provided that more than half of the people throw away. It's a big slap in the face when they keep thanking you for all the hard/good work you provide and then present you with a $0.17 or so raise?! Then when bonuses come around feels as though they wave the money in our faces then take part of it away because goal was not met.
    *if you have plans on moving up or just switching depts be prepared, favoritism a big factor. Seems its always the same people getting promotions or getting away with not doing anything due to being booty buddies w/someone of upper management.
    *Sometimes the choice of managers/sups hired makes one wonder what were they thinking. They come in clueless, can't really help with a work issue/question, feels like we have a babysitter with a title instead of a leader to guide us. Its no surprise when a few months later they are either getting a "promotion" or no longer there.

    Advice to ManagementAdvice

    If you care at all keep tabs on what is happening out on the floor, among tm's & sups.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good, Better, HORRIBLE!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Coppell, TX
    Current Employee - Team Lead in Coppell, TX

    I have been working at DaVita Rx full-time (more than 5 years)

    Pros

    Pros:
    Business is growing; mostly positive atmosphere/culture; fun activities and community service days; some teammates are actually authentic and live the core values; pharmacy attempts/strives to provide service excellence to all customers; teammate development offered (depending on status with your management); promotes from within; business casual dress code with jeans allowed; complimentary coffee/cappuccino/hot choco/tea; discounted vending machine snacks; Paladina health clinic next door; new mothers receive "baby grant"

    Cons

    Cons:
    Major lack of communication and consistency across the board; lots of favoritism; lots of "politics"; brown nosing and/or knowing the right people helps you to advance; all levels of unqualified/backstabbing leadership exist; small percentage of leadership lives core values; non-preferred teammates are targeted/black-balled; retaliation is alive, real and rampant; new processes/programs are not properly tested before launching; growing too fast and just filling seats; inadequate training for new hires; parking is a pain, not enough space; no 401k matching; quarterly bonuses not guaranteed; annual pay increase is minimal if any at all; starting pay is below market; mediocre health insurance coverage; does not properly recognize tenured teammates; internal promotions not adequately/competitively compensated; DaVita tCons:
    Major lack of communication and consistency across the board; lots of favoritism; lots of "politics"; brown nosing and/or knowing the right people helps you to advance; all levels of unqualified/backstabbing leadership exist; small percentage of leadership lives core values; non-preferred teammates are targeted/black-balled; retaliation is alive, real and rampant; new processes/programs are not properly tested before launching; growing too fast and just filling seats; inadequate training for new hires; parking is a pain, not enough space; no 401k matching; quarterly bonuses not guaranteed; annual pay increase is minimal if any at all; starting pay is below market; mediocre health insurance coverage; does not properly recognize tenured teammates; internal promotions not adequately/competitively compensated; teammates cannot use pharmacy service; previous negative posts on this site are accurate; DaVita dialysis teammates don't even like the phamacy; main database system is archaic; teammates cannot use pharmacy service; previous negative posts on this site are accurate

    Advice to ManagementAdvice

    Advice to Mgmt:
    Live and exemplify all core values; be consistent and send consistent messages; be more thoughtful in executing change and foreseeing issues; grow the business by hiring the Right Person for the Right Job with the Right Attitude whether internal or external; try to minimize favoritism while working to not be blinded by it; pay more attention to departments with high turn over rate, take time to investigate and learn why; do not wait too long or be afraid to correct what is wrong; connect with front line teammates more often and listen to them; do better at recognizing and preventing retaliation; better compensate and recognize tenured teammates; improve communication.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Love this place...makes me happy to come to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Coppell, TX
    Current Employee - Certified Pharmacy Technician in Coppell, TX

    I have been working at DaVita Rx full-time (more than 3 years)

    Pros

    Truly feel like you make a difference in patients lives.

    Cons

    Process change and management can be frustrating.

    Advice to ManagementAdvice

    Offer a true 401K with a match.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Ridiculous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Burlingame, CA
    Former Employee - Software Developer in Burlingame, CA

    I worked at DaVita Rx full-time (more than an year)

    Pros

    Incompetence accepted. Funded by Davita, so job security is there

    Cons

    Low salaries, bad management so company not really going anywhere

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    DaVita Rx Speciality Pharamcy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DaVita Rx full-time (more than 3 years)

    Pros

    Part of a parent company, DaVita. Which is a good thing as this allows DaVita Rx to be competitive with salary, benefits, and culture. There are a lot of good people working to do the right things well.

    Cons

    Depending on your department, opportunity for advancement can be halted quickly. Upper management has some challenges to work out. The kinks are palpable.

    Advice to ManagementAdvice

    The company feels like it is catering to younger employees and not the most skilled or knowledgeable. Again depending department.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Don't Believe What They Present You With

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Coppell, TX
    Current Employee - Certified Pharmacy Technician in Coppell, TX

    I have been working at DaVita Rx full-time (more than 3 years)

    Pros

    There are some great things about working at DaVita RX.

    1. You will work with some of the best people you will ever meet, genuinely nice and caring. Given the nature of the work there, you will be very happy to know that these people are there if you're looking for more than just a paycheck and actually give a crap about patient care and the suffering of others who have been dealt a bad hand.

    2. Some of the supervisors are awesome, if you're a pharmacy technician it's very likely that your supervisors are probably pharmacy technicians from within DaVita RX, so they know what you're dealing with. These positions you CAN move into after a period of time.

    3. The starting pay is toward the good side, not fantastic.

    4. If your department or position is no longer needed and you're a full employee, not a "guest teammate," they will find another place for you and ask you about where you'd like to go - This is a VERY big positive factor of working here.

    5. Comfortable office, decent technology.

    6. If you're there for longer than a year, you will have a different DaVita T-shirt, polo, or poncho for every day of the week! Hooray!

    7. License reimbursement!

    8. $1.00 energy drinks.

    9. Very intelligent upper management, however...

    10. Teamwork is VERY prevalent, and it can work toward great ends.

    11. As stated before, you will work with some of the best people you will ever meet. You WILL love your coworkers, you will want to help them, and you will smile when you see them. You will care about their lives, their children, their happiness, and their health. You will hurt with them when they're hurting, and you will be happy when they succeed.

    12. There's almost always tons of snacks there.

    13. The bathrooms don't have poop on the walls.

    14. Everyone else has the same complaints that you do in almost all cases.

    15. Bonuses are nice, they're not huge bonuses, but they don't have to give them at all - so definitely a small perk.

    16. There is now plenty of parking since about 30% of the other teammates have quit in the past 6 months.

    17. Plenty of opportunity if you don't work there already.

    18. You can advance to exactly one level below your actual competency.

    19. Being caring goes a long way.

    20. This is the biggest one - EVEN WITH ALL THE PROBLEMS, I believe that DaVita RX ABSOLUTELY provides the best patient care and concern over patient welfare. No other pharmacy I've worked at will go out of their way to help patients find discount cards, to write off small debts so patients can continue to get ABSOLUTELY VITAL medications, or to call out doctors on their mistakes instead of just filling and sending for the extra buck. No other pharmacy will hammer insurance companies and doctors with the required prior authorization information that we do. This is beautiful.

    In the event I'm ever on dialysis, or someone involved with my personal life is, I want them to be on service with DaVita RX, and I want them to receive dialysis at a DaVita facility. Absolutely top-notch patient care and this is where the idea of hiring on personality thrives in the strongest way. If a patient were to take the time to read this, I would want them to know that they are very cared about and THE PEOPLE that make up DaVita RX, the front line teammates and many of their supervisors and managers, are doing absolutely everything they can to minimize the time you have to spend worrying about your medications. We absolutely DO care.

    Cons

    1. I've worked at DaVita RX for over two years, the upper management used to have a great rapport and genuinely cared about what teammates had to say. This is no longer the case. They are now much more concerned with how you can make them money. They went from treating Pharmacy Technicians and other teammates as colleagues to having big egos and showing little to no interest in anything but numbers and pushing a VERY false image to patients and larger DaVita.

    2. There has been a HUGE shift away from patient care and toward numbers. It used to be that if you went out of your way for patient, you would get a pat on the back or a thank you. Now, if you move outside of the exact process you're supposed to use that shows up on metrics, you will be coached/written up/etc. This has happened over the last 6 months.

    3. Don't expect raises. Not anything major anyway. In the years I've been at DaVita RX, I got one raise when I was hired on from being a guest teammate, and a 1.5% (This raise is a JOKE) raise after an annual review. Pay raises have not kept up with inflation, cost of living, or industry standards in the DFW area.

    4. They lie about how good their pay is. It WAS great, two years ago, now it is "okay" at best, and if you look at the local competition the pay is well below average to a factor of 20% - 30%

    5. Impossible to get in contact with them if you're ill or have a long term problem. The minute you have a problem that might actually cost them something to help, even if it's just time, they're no longer there or helpful in any way. They have no control over anything at DaVita RX because it's run by "mother" DaVita. You will not be able to obtain answers if you have a long-term illness unless you hire an attorney. I'm not kidding. You will not be able to call and speak to your team leads, supervisors, managers, or human resources. Again, this is unless you talk to an employment attorney in the event of a problem - then, EVERYONE is helpful!

    6. Favoritism is rampant, and initiative is either punished or ignored - some people who are supervisors have no business being supervisors whatsoever.

    7. Having a business analyst or something similar over a department responsible for CLINICAL CARE is an extremely STUPID idea and can ONLY indicate the shift toward concern over numbers and money, away from patient care, and making things look a little better on paper. Patient satisfaction isn't going down because we changed some of the programs we use, it's going down because the upper management has decided to dig in their heels and destroy the business from the inside out. Management and leadership are not the same thing, learn the difference.

    8. The culture used to be great, and they used to encourage being unique and fun. Now, these factors are delegated to certain people and highly controlled. You can have fun there as long as you have fun within the very exactly determined perimeters, and as long as you're willing to give them ideas that they will reject as stupid and then use them 6 months later for their own purposes, take all the credit, and assume you won't remember giving them your idea. OOPS! Well, here's news for you DaVita, teammates do remember, and if you get one teammate who's not willing to shut up and play this stupid game, you'll hear about them and they'll tell you directly. This is underhanded. Accountability? Integrity? Core values that you sell to us, and then ignore. Thanks for that.

    9. They (meaning management, various "fun" teams, etc.) will ask you for your ideas and thoughts on something, then immediately ignore them or argue with them. Why bother asking? It creates the illusion of forward movement, and it creates the illusion of inclusion within these circles. Very clique, very xenophobic. Your opinion doesn't matter unless you agree with them, your ideas don't matter unless someone can put them in their back pocket for a few months and then use them as if they came up with them.

    10. No one gives a CRAP about homeroom or your stupid company cheer. It's boring, where it used to be a fun diversion and a great way to get new info. Give us info, give us some fun, and then shut up and go away. No one on the homeroom team is funny, creative, or exciting. They have no understanding of crowd control or what people actually find entertainment. Your dog and pony show is pointless and irritating. The only reason anyone is doing the cheer in the first place is because they feel OBLIGATED - Let me clear this up, NO ONE LIKES IT, it does not strengthen teamwork, and it's not fun. It is, simply put, completely stupid and unnecessary. If anyone who has anything to do with homeroom or management bothered to ask people what they really think in a way that isn't intimidating, they would receive the same feedback. Instead, they make questions very intimidating and everyone is scared of losing their jobs, even when it comes to contributing to something fun! Obligation is not enjoyment, management that pushes this needs to learn the difference.

    11. If you point out a problem or notice something, they will twist your words or take them out of context and take them right back to the person you pointed out. They say to hold others accountable, but it doesn't do any good - don't bother, you'll cause yourself more problems. Nothing will get done about problems if the person or people you're trying to hold accountable are in a higher position or are better liked than you. Period. If you do come up with a good solution, you're not going to get credit, and you're going to be told it's a bad idea. Then, 3 months later, it will be put into action. However, it was someone else's idea. Integrity.

    12. DaVita RX used to stand by their mission statement and core values. Not anymore, and they use subtle intimidation tactics to make teammates say otherwise. If you pretend and you're willing to play the game that they have set up recently, and ignore everything that bothers on you on an ethical basis, you may get your token raise (1.5%) and good ratings on your yearly review.

    13. if they have nothing else to criticize in your yearly review, they'll tell you that you have a communication problem. Ironic, since if you're an employee and you try to call DaVita RX, you won't be able to get in contact with Human resources, your own department management, your team leads, your supervisors, or anyone else. Make sure to work on your communication. Oh, yes, and no raise if you're not at least meeting expectations or if you've had an extended illness. Not that 1.5% would make a dent in your medical bills. Speaking of which...

    14. The Hartford SUCKS, DaVita Benefits mangement SUCKS, and the benefits only look okay on paper. To be specific, the nurse assigned to my case at The DaVita contracted portion of The Hartford denied my disability claim. Apparently, she knows more than my Neurologist, who is a professor at the University of North Texas and has over 30 years of experience. They said that my unapproved leave was a reason to fire me, however, I could not contact anyone there to let them know what was going on. The Hartford claims to contact by phone and email - they don't do either, you'll just receive lots of paperwork that doesn't make any sense and is machine-generated. Again, don't bother to ask questions of DaVita RX - it's not under their control, it's under the control of the Hartford. According to Hartford, it's under the control of DaVita people services. According to DaVita people services, it's under the control of DaVita RX. According to DaVita RX, it's everyone's responsibility OTHER than Davita RX. Employment attorney.

    15. I was out of work for 2 and 1/2 months before they FINALLY put my leave into their system. Literally, 84 days of leave before they bothered to update anything. I'm sure if anyone reads this, they'll know exactly who I am - because I haven't shut up about it since. This resulted in me receiving a bill for over 700 dollars of backed insurance premiums due immediately, which I didn't have because I wasn't receiving any disability benefits, again because The Hartford nurse knew more than my neurologist. I found out 14 days AFTER my insurance had been cancelled - did I mention it was my health insurance, prescription coverage, dental, AND my car insurance?

    16. You will be given two business days notice to have paperwork that by their own admission takes 4-5 days to process and another 2 weeks to review, otherwise you're fired. They will pay to overnight Fedex you a letter about this. They will not notify you of the status of the paperwork, you'll just find out when your unemployment is denied and all of your insurance coverage is terminated.

    17. Nothing is ever DaVita or DaVita RX's fault, and you better use this as a mantra and put on a big smile. Otherwise, you'll get to have some great conversations with an attorney.

    18. Have a problem that you can actually trace back to DaVita? They'll make it right, in a way that causes no expense or time cost to them. Be prepared to eat any costs in order to remain employed there, or to fight a very VERY long and tiring legal battle. I hope you can do that when you're making a solid 30,000.00 a year.

    19. DaVita and DaVita RX NO LONGER STAND BY THEIR CORE VALUES OR MISSION STATEMENT. DaVita is unethical and has started using some very borderline-legal business practices, and justifies them by slightly ramping up the intimidation factor each time they do something.

    20. Open door policy is a complete load of crap - you will never get an answer to anything important immediately, but they will always want immediate answers if they ask you something, then they will take it out of context and you will have to explain it to whoever is angry afterward.

    Advice to ManagementAdvice

    1. Len is amazing and really cares. He needs to be GIVEN more time to interact with front line teammates, and he needs to spend more time interacting with them - he does this as much as he can at the moment. Because he GENUINELY cares about what we think, he does try, but he won't have the time if you insist that he only has paperwork to go off of and is only talked to by a few core management members. I have 0 qualms about Len's performance.

    2. Josh (the president) lives in California, and I have a feeling he is presented with a VERY different image of how things work in Texas than how they actually do. Josh, at least some of the people that you communicate with are extremely concerned with covering their own hides, and are flat out lying to you about how "great and wonderful" things are. They're not. Get back on the floor, be your charming self, but PLEASE start taking the occasional teammate off the floor to ask them what they really think. Not your shining stars and management, but the teammates that you know are honest and have been there for awhile. I have 0 qualms about Josh's performance, but he needs to be more in touch with front line teammates.

    3. Stop putting words in peoples' mouths and using very subtle intimidation techniques to shut people up because you don't want to admit that there's problems. It takes guts and initiative to present a problem, don't ignore it or push it aside.

    4. Hold YOURSELVES accountable for your mistakes and admit when you're ignorant to something going on, don't blame the person below your or delegate the task of fixing your problem to them. Stop breeding resentment.

    5. If you claim to live by the core values, then present them. Integrity is in short supply, and you know it. Put your ego aside, and go back to working on what caused you to develop it in the first place, because you haven't kept it in check.

    6. Stop pre-screening the questions for town hall meetings. You're not answering questions that actually matter, and I feel like soon we'll be getting answers to why we don't have fruit flavored antacids in the first aid stations or brand name Tylenol.

    7. Vending machines? Really? Why the hell are you addressing something as stupid as vending machines when there's a mass exodus from your pharmacy to Express Scripts, Humana, and CVS/Caremark, where many people left to work at DaVita RX - then this year they've left to go back to them or to another one of them? You don't see a problem here?

    8. Get our IT infrastructure fixed - It sucks and you know it. Hire people that know what they're doing and SPEND THE PROPER AMOUNT OF MONEY ON IT!!!! The only reason we have IT problems is because you are more concerned about spending money in other places where it may be needed, but IT and our systems are often ignored. Work on PERMANENT SOLUTIONS TO LONG TERM PROBLEMS, STOP PUTTING A KLUGE IN PLACE AND DEALING WITH IT LATER. Our systems are GREAT, our accessibility is GREAT - the execution and overall user friendliness is complete and total crap.

    9. Look into and stop the backstabbing and underhanded behavior of the management.

    10. Keep hiring based on personality, but also take a look at overall competency and try people out in these roles or give them the opportunity when there are multiple fits for them.

    11. Stop just saying that you prefer to hire from within when the exact opposite is true. ACTUALLY HIRE FROM WITHIN.

    12. Does KT even care about DaVita RX, anymore? When was he last there? 4 years ago? 5 years ago? I've never seen him at DaVita RX, and a video where he mentions us as a "proud" investment don't mean much considering he makes several million dollars a year. He does not appear to give a crap about us.

    13. Start looking for hidden talents and ideas that are relevant and healthy for the business instead of pushing fake increases in productivity that look good on paper, and you'll see much happier, and as a result, much more productive employees.

    14. I don't have a business degree, but even I understand that it's the fast that defeat the slow, not the big that eat the small. Focus on quickly improving processes that help us BE more efficient, instead of making a bigger footprint so we appear important and busy.

    15. AGAIN - IT infrastructure needs work - In house networking, in house programmers, and in house programs. DaVita RX HAS the money to do it - so stop licensing everything that's vital to our business and make sure the money is going toward developing our own systems and that we can provide proper support for them from within the company instead of waiting weeks to find out why a major problem is happening, then several more weeks to find out how to fix it, and then several MONTHS before putting a temporary fix in place.

    16. For the love of God buy a PA system instead of using the intercom during homeroom, that thing sounds like garbage and when you turn it up because people are afraid of microphones it makes us look and sound cheap and ridiculous.

    17. Let entertaining people run homeroom, not tools. Quit being so concerned about pleasing everyone, because what you're doing is annoying everyone instead.

    18. Make up your minds on what processes we have and how you want us to follow them, make sure all of the team captains, team leads, supervisors, and managers are on the same page ACROSS THE BOARD.

    19. How about you eliminate the 38 levels of management that dumps crap off of the top of a mountain and makes front line teammates feel like Sisyphus?

    20. Let go of the Oedipus complex and show some fortitude and independence. We may have to answer to big DaVita, but we can do a LOT more independently from them than the management team is willing to admit. Grow a pair.

    As an aside - fix even two of the MINOR problems and this would be a great place to work again. Stop punishing initiative, stop the underhanded intimidation tactics that you may not be aware of. I never saw the development of cliques until this year, and I never saw how miserable the support systems were until recently. You guys really know how to put up a good front for awhile, and then eliminate the people who call attention to it through proxy.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great company to work for with exceptional core values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Retention-CphT in Coppell, TX
    Current Employee - Patient Retention-CphT in Coppell, TX

    I have been working at DaVita Rx full-time (more than 3 years)

    Pros

    We care about our patients more than any other pharmacy, we offer great benefits and other services that simply make the life our any patient easier. Also, the work environment is pretty warming and welcoming. Good benefits, health insurance, 401K and lots of PTO. Davita Rx has been the best company I have worked for!

    Cons

    Every company has their bright and not so bright side. We are not always going to agree with the rules of our job, but we have to adapt to changes and just deal with those rules. I see a lot of bad reviews here, mostly about disagreements with supervisors and favoritism. Well, every company has favorites, but that can't prevent me from doing my job. I really don't have anything bad to say, I learn new things every day. Whatever reason I complain about, will the the same reason I will be complaining at my new job if I happen to get a new.

    Advice to ManagementAdvice

    Enforce a more strict dress code.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Coppell, TX
    Current Employee - Certified Pharmacy Technician in Coppell, TX

    I have been working at DaVita Rx full-time (more than an year)

    Pros

    Let me start of by saying that this is from the viewpoint of a Certified Pharmacy Technician who has worked here for 2 years. I truly believe that this makes a difference. If you are a front line employee, you will have a very different experience than someone who is not. I believe that if you are not an front line employee, this is probably a great place to work for. There is a lot of opportunity for growth and training. I believe DaVita Rx is a great first and 3rd job if you are not a front line employee. They'll give you the tools you need to get your foot in the door, but you'll probably have to leave and come back for a pay raise and a real promotion. However, DaVita Rx is really good about re-hiring people. Especially if you are coming back with more experience, so don't rule that out.

    As a front line employee, your experience will depend entirely on your supervisor. I've had great supervisors and horrible supervisors. It's about 50/50.

    Cons

    I took this job because it was a small company with lots of room for growth. I was about to finish my degree in business administration and thought that DaVita Rx would be a great place to grown and learn. Over the years I found out that this is really only true if you are not a front line employee. It's nearly impossibly to move up internally. They love to say that they have several internal promotions, but what they mean by promotion is more like this... I was a technician, and now I'm a lead. Maybe I'll become a supervisor and then my journey ends. Good luck trying to get a real promotion. I actually went to an interview for a supervisory position and was told by the interviewer that I was "shady" and "the most disrespectful person" they've ever met because my current supervisor was on vacation when I applied for the job and therefore I must be trying to go behind my supervisor's back. My supervisor actually did know that I was applying for other positions and was supporting me in my decision to do so. I found this to be highly unprofessional and inappropriate. I did make an effort to speak with HR about the situation, but felt that they were not giving me their full attention as I was speaking and had nothing to say to me in return other than that they would get back to me sometime next week. They never followed through.

    Also as a front line employee, your experience will depend entirely on your supervisor. I've had supervisors that showed genuine interest in me and my goals. I've also had supervisors that will fire people on a regular basis for anything and everything. At that point you just become paranoid everyday that they may be coming for you next. The general rule is that if you're not doing anything wrong you have nothing to fear. I have seen too much and feel strongly that this is not true here. The pay is average. You will find that the employees that have been at DaVita Rx for over 4 years are doing somewhat well in pay, but are generally always fearing that they will be fired soon because they cost to much. If you were hired recently, you will find it harder and harder to get a raise. The tech jobs themselves can get very boring. They are all very cumbersome and overwhelming at first due to the ancient systems they use and the amount of systems that they use. However, after about 6 months it will become old and boring (especially if you're an experienced technician).

    I see a lot of favoritism for all employees of DaVita Rx. There is also a lack of professionalism. I've been to meetings with members of management where cursing and swearing were rampant. Even if I could be promoted into management, why would I want to be around this kind of unprofessionalism?

    I like that DaVita Rx tries to promote an upbeat and positive culture/atmosphere, but I do not wish to be treated as a child in the process either. I felt as if I were being talked down to on multiple occasions by various members of management throughout my employment here.

    I finally ended up leaving because so many of my teammates were being treated horribly by management and I could not longer stand the hostile environment that had been created. To give an example, one of my teammates was having a complicated pregnancy and needed to be seen by an MD often. She had paperwork and doctors notes to verify all of this. However, she had been told that Dr.'s notes will not excuse your absence and that she would be written up if this continued. Unfortunately, this is just something that is out of her control. Later that week we had a team meeting in which management advised everyone that having an Dr.'s note will not excuse you from work and that it will still count as an occurrence. There are several other examples much like this that have created such a hostile environment.

    Maybe things will be better in 5 or 10 years. If you are hardly ever sick and do not have the need for self improvement (you enjoy doing the same thing day after day), you may enjoy this company. If this is not you, you may want to consider another option.

    Advice to ManagementAdvice

    Many of your high level employees are cursing and swearing in front of teammates. Even during meetings with front line employees this happens. I would really try to promote a more professional Sr. management team. The view of management trickles from the top down. I would also try harder to promote from within. I feel that it is much easier to be hired externally rather than internally. I feel that I have to jump through hoop after hoop to no avail, and feel shamed in the process for even trying to do so.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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