Dairy Queen
3.3 of 5 261 reviews
www.dairyqueen.com Minneapolis, MN 1000 to 5000 Employees

Dairy Queen Reviews

Updated Jul 8, 2014

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3.3 261 reviews

                             

82% Approve of the CEO

Dairy Queen President and CEO John Gainor

John Gainor

(71 ratings)

61% of employees recommend this company to a friend
261 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Making ice cream is fun and I get to ask off for whatever days I need off from work"
    in 46 reviews
  • "Flexible scheduling, decent pay for high school and college students, and fun environment"
    in 13 reviews
Cons:
  • "customers are rough when it comes to ice cream"
    in 19 reviews
  • "dealing with rude customer, minimum wage, large groups of customers"
    in 17 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    Dariy Queen

    Assistant Manager (Former Employee)

    ProsWorking at Dairy Queen is an awesome job, being independently owned and operated your experience is going to vary location to location, but I worked with a great group of girls, it's a lot of fun, the food is excellent, and terrible for you, flexible hours, room for advancement to an extent. Raises were often and depended on how good of a worker you are.

    ConsThere is a celing to how far you'll be able to advance, I know at my location assistant manager was as far as I could go, long shifts with no breaks, summer rushes, extremely rude customers.

    Advice to Senior ManagementListen to your team.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Don't eat the food!

    Cook (Current Employee)
    Pleasant Hill, CA

    Prosall the fries and soda you can get your hands on

    Conscrappy pay, terrible bosses and poor food quality (its been on the floor)

    Advice to Senior Managementget off your posterier and help your workers, barking at them doesnt get the food made any faster.

    No, I would not recommend this company to a friend

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    Its Ok

    Grill Cook (Current Employee)
    Waco, TX

    ProsIts on ok place sometimes the team is great depending on who you work with.

    ConsThey were highly unprofessional the supervisors need supervisors because they feel they can do and say anything they want as long as it gets the job done fast.

    Advice to Senior ManagementPick better management.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    No pay, crap company, don't care about store employees

    Cashier (Former Employee)
    Wheeling, WV

    ProsFlexible work schedule, some training, get to be around ice cream and sugary fun treats, air conditioned work environment

    ConsHorrible pay, company does not care about employees, company works employees to death in understaffed store locations and pays them 200$ every two weeks - ridiculous

    Advice to Senior Managementpay employees a real livable wage

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Yum

    Cleaning (Current Employee)

    ProsLots and lots of ice cream

    Conswhen the M&Ms run low.

    Advice to Senior ManagementYum

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    nice place to work but low pay

    Grill Cook (Current Employee)
    Morehead, KY

    Prosgreat managers to work for

    Consdealing with rude customer, minimum wage, large groups of customers

    Advice to Senior Managementpay people more

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Good starting job although would not recommend it.

    Shift Leader (Current Employee)

    ProsPromotions are available, depending how hard you work and how well you do your job but are not worth it, the raise is not great. My coworkers were great. Understanding about days off.

    ConsVarious tasks have to be achieved throughout the day. A lot of miscommunication between Managers and Assistant Managers. On your feet all dealing with uncourteous customers, but that comes along with majority of the jobs.

    Advice to Senior ManagementCommunicate with each other properly. Don't over work your workers for your own benefit.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Very easy and simple work

    Dairy Queen Blizzard Wizzard (Former Employee)
    Beaumont, TX

    ProsFamily Owned.
    Lots of advancement oppurtunies

    ConsLess Work Hours
    Facility was unsanitary

    Advice to Senior ManagementMore Work Hours
    Better cleaning utilities

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    back end

    Cashier/Cook (Current Employee)
    Houston, TX

    Prosworks with my college schedule

    Consbad co workers, play too much

    Advice to Senior Managementgrow up

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    Solid Starter job

    Assistant Manager (Former Employee)
    Longview, TX

    ProsFlexible with school schedule. Friendly staff to work with. Good management

    ConsRelly no room for advancement, if that were to be your career path. High turnover

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Dairy Queen reviews and ratings — including employee satisfaction and approval rating for Dairy Queen CEO John Gainor. All 261 reviews posted anonymously by Dairy Queen employees.