Dairy Queen Reviews

Updated July 1, 2015
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3.3
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Approve of CEO
Dairy Queen President and CEO John Gainor
John Gainor
125 Ratings

Pros
  • Working with ice cream is really fun (in 59 reviews)

  • Flexible hours along with good break time (in 16 reviews)

Cons
  • i was only getting paid minimum wage because the company wasn't making enough money (in 27 reviews)

  • Working with ice cream can be VERY messy (in 24 reviews)

More Pros and Cons

493 Employee Reviews

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  1. Great job with clear guidelines!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Enfield, CT
    Current Employee - Shift Leader in Enfield, CT

    I have been working at Dairy Queen part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy to learn, satisfying interactions with customers, fun even during peak business hours.

    Cons

    Inconsistent communication between the corporate offices and franchises, bosses didn't communicate with each other leading to mixed signals


  2. Cashier for Dairy Queen

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours, respectful management. No insurance.

    Cons

    Low pay, not enough employees in each dept. No


  3. Good Company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen part-time

    Pros

    - Clean Environment
    - Everything is fairly easy to set up
    - Tips come and go, but they're usually there

    Cons

    - Can get VERY busy in the summer


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  5. Cake decorator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen full-time (More than a year)

    Pros

    I get all the hours I need

    Cons

    Work with a lot of young kids


  6. cake decorator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cake Decorator in Elkhart, IN
    Former Employee - Cake Decorator in Elkhart, IN

    I worked at Dairy Queen full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great food, flexible hours, and locations to choose from

    Cons

    That I couldn't stay employed for a longer period of time.

    Advice to Management

    You're doing great


  7. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Harlan, KY
    Former Employee - Cook in Harlan, KY

    I worked at Dairy Queen (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Always a different experience

    Cons

    Can't. Really think of any

    Advice to Management

    Awesome place to work good ppl


  8. Not a bad job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy job, no prior experience needed. All of the things you have to remember, such as what goes into what blizzard/Julius is posted in that area.

    Cons

    The management needs some tweaking. Hours suck especially on weekends. Don't plan on having any day off during the weekend unless you request off a couple weeks in advance. Not to mention the managers only close the store one night a week. The other employees close all the other nights, which gets very annoying.

    Advice to Management

    Know your inventory, prioritize houseful so your not leaving most of the responsibility on your employees. They are not there to do all the work, that's what you are there for.


  9. Interesting Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Forest Lake, MN
    Former Employee - Shift Leader in Forest Lake, MN

    I worked at Dairy Queen (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    I believe everyone should understand what it is like working customer service. Discounted ice cream and sometimes free (10% discount and 1/2 off when working).

    Cons

    Management is horrible. Always understaffed.

    Advice to Management

    Be more organized.


  10. The Review of dairy queen

    • Career Opportunities
    Former Employee - Supervisor in Wrightsville, GA
    Former Employee - Supervisor in Wrightsville, GA

    I worked at Dairy Queen (Less than a year)

    Pros

    It helps build your speed and customer service ethics. It is a good environment and fast pace. There is always something to do at dairy queen

    Cons

    You do not get enough hours to pay the bills. The pay rate is low. Too man people work there and not enough hours to accommodate everyone


  11. Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen

    Pros

    Easy, Very little responsibility . Flexible hours. Managers listen to employees. Easy to please irritated customers

    Cons

    Low pay for amount worked, work area very hot during summer. No room for advancement.



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