Dallas Area Rapid Transit

  www.dart.org
  www.dart.org
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Dallas Area Rapid Transit Reviews

Updated July 1, 2014
Updated July 1, 2014
10 Reviews
3.2
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Gary Thomas
4 Ratings

Employee Reviews

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  1.  

    So far its okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bus Operator  in  Dallas, TX
    Current Employee - Bus Operator in Dallas, TX

    I have been working at Dallas Area Rapid Transit part-time for less than a year

    Pros

    Full time operators receive great pay and benefits

    Cons

    Things change daily you must be prepared for change.
    Buses are not comfortable although they are new , the suspension is bad. They bounce a lot you feel like you have been in a fight by the time you finish your route.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Different Divisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Police Officer  in  Dallas, TX
    Current Employee - Police Officer in Dallas, TX

    I have been working at Dallas Area Rapid Transit full-time for more than a year

    Pros

    No surprises on compensation or performance reviews. Strong execution of plans. Checks are on time and accurate. The company uses the latest and greatest technology.

    Cons

    Very hard to jump to a different division. Human resources is not very helpful in developing employees with advanced skill sets. Representatives seem to pass the buck and don't want to take ownership of assisting developing employees and questions.

    Advice to ManagementAdvice

    I would advise management in my division to observe what other companies are doing. It has been tried and works. The present system that we are under does not work and challenges the moral of the employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    A mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Dallas Area Rapid Transit full-time for more than 5 years

    Pros

    Good benefits
    Hard to get fired
    People who really care about serving the community
    Transit pass for employee and one dependent

    Cons

    Because no one gets fired you may find yourself doing other people's work under the line of "other duties as assigned
    Very political, don't look for logic, look for the interweaves personal agendas
    Lack of strategy and goals
    Annual review process is very inconsistent from department to department
    Many diversity issues

    Advice to ManagementAdvice

    Walk the talk with regards to valuing performance, strategy and transparency

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bus Operator  in  Dallas, TX
    Former Employee - Bus Operator in Dallas, TX

    I worked at Dallas Area Rapid Transit full-time for less than a year

    Pros

    Work with people
    No boss over your shoulder
    get to pick you own schedule

    Cons

    6- Month Probation
    Different schedule for Holidays

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    No room for advancement especially if you are new in this department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Representative  in  Dallas, TX
    Current Employee - Information Representative in Dallas, TX

    I have been working at Dallas Area Rapid Transit full-time for less than a year

    Pros

    I could not name one

    Cons

    will stay in the same position for years unless someone gets promoted to another department and same crappy hours. Customer service leaves early so you have to listen to peoiple cursing you out. and hanging up on you

    Advice to ManagementAdvice

    Be more flexible and hire or get a workforce department or person to create a more equally balanced schedule.

    Doesn't Recommend
  7.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Dallas Area Rapid Transit

    Pros

    forty 40/hrs, benefits, free rides, train/rail system, knowledge of dallas streets

    Cons

    working with the public.......in dallas/irving

    Advice to ManagementAdvice

    promote me!!!!!!

    No opinion of CEO
  8.  

    Management does not know what they are doing!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Dallas Area Rapid Transit

    Pros

    Paid for my relocation costs and most of the people I met there were nice.

    Cons

    Hard to get into and they charge emplyoee's $5+ for parking in a garage the only way you can park for free is if you take a train into town from 20 miles away. The mid level management does not know their job and makes life harder for everyone below them.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Interesting, diverse workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Dallas Area Rapid Transit

    Pros

    Stable, long term employement, diverse workplace

    Cons

    Government agency...lots of red tape

    Advice to ManagementAdvice

    Too many decision makers and not enough decisions.

    No opinion of CEO
  10.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dallas Area Rapid Transit

    Pros

    Impact on the community and environment

    Cons

    Sometimes, as with all government entities DART is slow to move.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    From Mediocre to Industry Darling but Heading Downhill Rapidly!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dallas Area Rapid Transit

    Pros

    The pay is good, the benefits are reasonable, although eroding. The opportunity to be the best is there. From the morass that was the 1980's DART became the premier light rail operating agency in the nation.

    Cons

    We believed all that publicity. Our executives took a glass that was fullk amd now we have a glass that's half full. Incompetence abounds. Prpoblems are addressed by denial and aggressively fighting solutions proposed by others. These seems to be a complete loss of customer focus. Our strategic planners talk about "World Class Customer Serevice" but we deliver less than mediocrity. Vehicles don't operate and customers are delayed. Service does not operate on time and customers miss connections further delaying their trips.

    Advice to ManagementAdvice

    Quit fostering incompetence. Hold execs responsible for failures. Move decisively to resolve problems. Quit taking meetings that resolve nothing. Insist on accountability.

    Recommends
    Disapproves of CEO

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