Dallas Area Rapid Transit

  www.dart.org
Work in HR? Unlock Free Profile

Dallas Area Rapid Transit Reviews

Updated Jul 1, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.2 10 reviews

75% Approve of the CEO

(no image)

Gary Thomas

(4 ratings)

75% of employees recommend this company to a friend
10 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    So far its okay

    Bus Operator (Current Employee) Dallas, TX

    ProsFull time operators receive great pay and benefits

    ConsThings change daily you must be prepared for change.
    Buses are not comfortable although they are new , the suspension is bad. They bounce a lot you feel like you have been in a fight by the time you finish your route.

    Advice to Senior ManagementN/A

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Different Divisions

    Police Officer (Current Employee) Dallas, TX

    ProsNo surprises on compensation or performance reviews. Strong execution of plans. Checks are on time and accurate. The company uses the latest and greatest technology.

    ConsVery hard to jump to a different division. Human resources is not very helpful in developing employees with advanced skill sets. Representatives seem to pass the buck and don't want to take ownership of assisting developing employees and questions.

    Advice to Senior ManagementI would advise management in my division to observe what other companies are doing. It has been tried and works. The present system that we are under does not work and challenges the moral of the employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    A mixed bag

    Anonymous Employee (Current Employee) Dallas, TX

    ProsGood benefits
    Hard to get fired
    People who really care about serving the community
    Transit pass for employee and one dependent

    ConsBecause no one gets fired you may find yourself doing other people's work under the line of "other duties as assigned
    Very political, don't look for logic, look for the interweaves personal agendas
    Lack of strategy and goals
    Annual review process is very inconsistent from department to department
    Many diversity issues

    Advice to Senior ManagementWalk the talk with regards to valuing performance, strategy and transparency

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great experience

    Bus Operator (Former Employee) Dallas, TX

    ProsWork with people
    No boss over your shoulder
    get to pick you own schedule

    Cons6- Month Probation
    Different schedule for Holidays

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    No room for advancement especially if you are new in this department

    Information Representative (Current Employee) Dallas, TX

    ProsI could not name one

    Conswill stay in the same position for years unless someone gets promoted to another department and same crappy hours. Customer service leaves early so you have to listen to peoiple cursing you out. and hanging up on you

    Advice to Senior ManagementBe more flexible and hire or get a workforce department or person to create a more equally balanced schedule.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    ok

    Anonymous Employee (Current Employee) Dallas, TX

    Prosforty 40/hrs, benefits, free rides, train/rail system, knowledge of dallas streets

    Consworking with the public.......in dallas/irving

    Advice to Senior Managementpromote me!!!!!!

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Management does not know what they are doing!!!

    Anonymous Employee (Current Employee) Dallas, TX

    ProsPaid for my relocation costs and most of the people I met there were nice.

    ConsHard to get into and they charge emplyoee's $5+ for parking in a garage the only way you can park for free is if you take a train into town from 20 miles away. The mid level management does not know their job and makes life harder for everyone below them.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Interesting, diverse workplace

    Anonymous Employee (Current Employee) Dallas, TX

    ProsStable, long term employement, diverse workplace

    ConsGovernment agency...lots of red tape

    Advice to Senior ManagementToo many decision makers and not enough decisions.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Place to Work

    Anonymous Employee (Current Employee)

    ProsImpact on the community and environment

    ConsSometimes, as with all government entities DART is slow to move.

    Advice to Senior ManagementKeep up the good work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    From Mediocre to Industry Darling but Heading Downhill Rapidly!

    Anonymous Employee (Current Employee)

    ProsThe pay is good, the benefits are reasonable, although eroding. The opportunity to be the best is there. From the morass that was the 1980's DART became the premier light rail operating agency in the nation.

    ConsWe believed all that publicity. Our executives took a glass that was fullk amd now we have a glass that's half full. Incompetence abounds. Prpoblems are addressed by denial and aggressively fighting solutions proposed by others. These seems to be a complete loss of customer focus. Our strategic planners talk about "World Class Customer Serevice" but we deliver less than mediocrity. Vehicles don't operate and customers are delayed. Service does not operate on time and customers miss connections further delaying their trips.

    Advice to Senior ManagementQuit fostering incompetence. Hold execs responsible for failures. Move decisively to resolve problems. Quit taking meetings that resolve nothing. Insist on accountability.

    Yes, I would recommend this company to a friend

Worked for Dallas Area Rapid Transit? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.