Dartmouth-Hitchcock Medical Center

www.dartmouth-hitchcock.org
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Dartmouth-Hitchcock Medical Center Reviews

Updated April 23, 2015
65 reviews filtered by
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2.8
65 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Dartmouth-Hitchcock Medical Center CEO James N. Weinstein
James N. Weinstein
27 Ratings

Pros
  • Great patient care, work/life balance, interesting work (in 3 reviews)

  • DHMC delivers excellent patient care (in 3 reviews)

Cons
  • Found middle management to be either combative or unresponsive, depending on the person (in 8 reviews)

  • They will do whatever they want regardless of impact on patient care or staff (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Medical Laboratory Scientist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dartmouth-Hitchcock Medical Center

    Pros

    Very good availability of continuing education.

    Cons

    Very much a culture where the nurses rule the roost. Allied health opportunities and support can be somewhat lacking.

  2. Good doctors, inefficient office system

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dartmouth-Hitchcock Medical Center full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good company mission, moving fast to make changes with the times is positive in the big picture, good updates on EMR

    Cons

    Specialty office runs very inefficiently and is stuck in old ways.

    Advice to Management

    Bring in outside help to update the office manager and office job protocols.

  3. Helpful (1)

    Terrible management, terrible benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Staff Nurse in Lebanon, NH
    Former Employee - RN Staff Nurse in Lebanon, NH

    I worked at Dartmouth-Hitchcock Medical Center full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    co-workers, great night and weekend differentials, good facility and resources available. Awesome library to study at.

    Cons

    No changes. Lost magnet status and didn't even acknowledge it. Huge staff nurse dissatisfaction. Poor management, terrible teamwork. Has terribly unsafe nurses that are constantly reported and management doesn't acknowledge

    Advice to Management

    Listen to our ndqi surveys and make a change. We have had such dissatisfaction on our unit the past three years and not one thing has changed. If there is such high turnover and negativity towards management wouldn't you change something?

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Great clinical care, horrible administration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lebanon, NH
    Current Employee - Anonymous Employee in Lebanon, NH

    I have been working at Dartmouth-Hitchcock Medical Center

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great location, friendly workforce, academic medical center, healthcare leader, decent compensation, so-so benefits, very good reputation, newer facility,

    Cons

    Very poorly run from an administrative standpoint. Huge gap between C-level and rest of organization. No clear strategy and no execution plan. Silos don't communicate nor work well with one another. Dysfunctional management across the board. Extremely poor internal communications. No performance management, No defined career path,and No succession planning. No management nor leadership training. Known in the community as a "mom and pop" shop, as business processes are extremely immature (ineffective governance, lack of financial controls, lack of corporate standards).

    Advice to Management

    Hire external, competent C-1 leadership (VPs). C-level needs to develop and communicate a clear strategy. C-1 (missing in action) needs to take this as marching orders and galvanize workforce in achieving an clearly defined and communicated execution plan.

  6. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dartmouth-Hitchcock Medical Center full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    a lot of friendly coworkers

    Cons

    not many benefits for employees

  7. CMA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CMA in Manchester, NH
    Current Employee - CMA in Manchester, NH

    I have been working at Dartmouth-Hitchcock Medical Center

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice place to work, friendly people

    Cons

    Raises very inconsistent. Health insurance is too costly for most employees to afford.

    Advice to Management

    Workload is not fairly delegated.

  8. Helpful (1)

    It was ok, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff RN in Manchester, NH
    Former Employee - Staff RN in Manchester, NH

    I worked at Dartmouth-Hitchcock Medical Center full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of paid time off, continuing education opportunities. Physicians and mid-level providers are excellent, and generally well-respected. Focus on evidence-based care. If able to stay out of politics, decent place to work, just try not to get too emotional/passionate on any one subject (including patient care)

    Cons

    Horrible health insurance options. Unsupportive management culture. Little-to-no opportunities to move up in company. Extremely political environment. Tuition reimbursement pitiful.

    Advice to Management

    Stop micromanaging. Stop acting like junior high students, and grow up!

  9. Don't Disclose your Injury to DHMC for employment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lebanon, NH
    Current Employee - Anonymous Employee in Lebanon, NH

    I have been working at Dartmouth-Hitchcock Medical Center

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They act like they care...

    Cons

    They discriminate based on previous injuries and do not even try to accommodate restrictions, even when little is required!

    Advice to Management

    ADA laws need to be studied and complied with. Human Resource personnel need to learn better "people skills" and treat employees with more respect or nobody is going to want to work there.

  10. The vision is there, but management fails to follow through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dartmouth-Hitchcock Medical Center full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits were satisfactory, in house training available, tuition reimbursement, coworkers were friendly, CEO has a great vision

    Cons

    Middle management was not appropriate at times, frequent organizational changes caused inconsistency, lack of communication between levels and departments, passive aggressive management

    Advice to Management

    Train middle management to be more effective and efficient, let go of in house politics and embrace opposing opinions

  11. Decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Patient Account Specialist in Lebanon, NH
    Former Employee - Billing Patient Account Specialist in Lebanon, NH

    I worked at Dartmouth-Hitchcock Medical Center

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great work-life balance in this position. Company understands people have children and families and allow flexible schedules

    Cons

    Not enough training or support. There is also a lack of communication about things that make people uncomfortable, such as going 4 years without a raise after a round of lay-offs. Everyone was too afraid to ask and management just never mentioned it.

    Advice to Management

    Provide more training and support for your leadership.

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