Dave & Buster's

  www.daveandbusters.com
  www.daveandbusters.com
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Dave & Buster's Reviews

Updated September 19, 2014
Updated September 19, 2014
115 Reviews
2.7
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dave & Buster's CEO and CFO Steve King
Steve King
54 Ratings

Review Highlights

Pros
  • I worked in the corporate office and it was a fun environment (in 8 reviews)

  • Good money for sure, but has steadily decreased since the remodel (in 7 reviews)


Cons
  • Long hours, no appreciation for work done (in 6 reviews)

  • there was a lack of communication between managers and so we were told to do things multiple different ways and it caused confusion (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An alright place to make some extra money while in season and has its flexibility of schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wait Staff  in  Cleveland, OH
    Current Employee - Wait Staff in Cleveland, OH

    I have been working at Dave & Buster's part-time for more than 3 years

    Pros

    Pretty good money when it's not summer time (everyone wants to be outside and many mods options for families other than dave and busters). Fall winter and early spring we get pretty busy on the weekends. It can get a little ghetto sometimes as we are are close to a big city. Tips very from nothing to a rich family leaving you 100 bucks (rarely). It's reasonable to expect 100-200 a shift. Other than money they offer benefits as well as very flexible availability (as long as it's not in the heart of busy season)

    Cons

    Can be ghetto. Slow dieting the week when kids are in school. Managers are in professional and so not tub the Conant efficiently at times. Hourly pay sucks. Sometimes we will not be busy at all but management week keep 5 servers on the floor just to abuse their power, not sure why. Open 365 days a year :( long long hours on your feet when busy with no break to eat.

    Advice to ManagementAdvice

    Need to really make sure your managers know how to properly run a business...and when to cut the floor down to an appropriate amount of wait staff. Too many times we are understaffed running around and forced to take tables, our managers will not put us on a wait as long as tables are still available and we are forced to gI've terrible service. Other times they will leave many servers on the floor when we have only 2 tables in the d.r for 2 hours straight. The workers can't seem to win sometines. Fix thus and things would be a lot better!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    !Wasn't to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Orange, CA
    Former Employee - Server in Orange, CA

    I worked at Dave & Buster's part-time for more than 5 years

    Pros

    Depending on what you do at Dave & Busters such as serving and bartending you can make a pretty nice amount of tips at the end of the day. Also has a pretty good happy hour. that STAFF is what make D&B great. you can make life long friends here. People from all walks of like are welcome. Most Managers are pretty chill".

    Cons

    Stressful working conditions at night. Friday - Sundays and be so very slow at first but it will whip you in shape really quick. Management has "some" crazy mood swings. Favoritism is practically re created here. Most the issues really can come down to is gossiping which tends to cause a lot of internal damage to staff and Management.

    Advice to ManagementAdvice

    Being more supportive to staff issues weather its emotional or conflict in the buildings. Rebuild the culture it's beyond clear that it's been lost or no one believes anymore.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    More Money, More Problems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk/Host  in  Marietta, GA
    Current Employee - Front Desk/Host in Marietta, GA

    I have been working at Dave & Buster's part-time for more than 3 years

    Pros

    The start pay is decent compared to most jobs in today's day that don't pay more than $8/hr ( in GA).

    Cons

    Dealing with rude customers that have got their pockets raped by the over priced food and games gets annoying.

    Advice to ManagementAdvice

    Background check all management and make sure they are capable of handling all sorts of situations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    good money bad managment

    Current Employee - Server
    Current Employee - Server

    I have been working at Dave & Buster's part-time for less than a year

    Pros

    money is good especially during party season, shifts are easy to come by

    Cons

    bad hours on weekends, management was not competent i.e. usually unavailable, couldn't schedule/hire right people, etc..

    Advice to ManagementAdvice

    communicate better on scheduling

  6.  

    Great fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Pittsburgh, PA
    Current Employee - Server in Pittsburgh, PA

    I have been working at Dave & Buster's part-time for more than a year

    Pros

    high checks, good tips which means money

    Cons

    hard guests, which means you could loose money

    Advice to ManagementAdvice

    they are always there to help

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Warm Enivironment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ticket Clerk
    Current Employee - Ticket Clerk

    I have been working at Dave & Buster's part-time

    Pros

    Very relaxed management, Always willing to give a hand and help with disgruntle enviornment

    Cons

    sometimes stressful environment, not to many chances to have breaks

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Busser

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dave & Buster's

    Pros

    I love reciving the Tips

    Cons

    Late hrs is bad though

  9.  

    Good place too work but it takes a toll

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Manager  in  Arlington, TX
    Current Employee - Kitchen Manager in Arlington, TX

    I have been working at Dave & Buster's full-time for more than 5 years

    Pros

    great pay good culture and fun fast pace

    Cons

    No family life at all and that is one of the reason why i left my life is my kids

    Advice to ManagementAdvice

    Be in the enter circle and move up fast

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    The WORST company I have worked for, ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Dave & Buster's part-time for more than a year

    Pros

    there are none,, at all

    Cons

    12-14 hour work shifts, no breaks. forced to upgrade customer cards or your shifts reflect on it.. poor management skills. A lot of equipment in the building is outdated and broken, but the managers can afford a "manager day".
    Major favoritism, the company does not care at all about you. No room for advancement. Managers text on the joband when you need something work related, they tell you to wait.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Do not work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk/Host  in  Orland Park, IL
    Current Employee - Front Desk/Host in Orland Park, IL

    I have been working at Dave & Buster's part-time for more than a year

    Pros

    Fast Pace
    Free soda
    Free meals on occasion

    Cons

    Poor management
    Long Hours
    Never leave on time
    Hardly get breaks when it is required by company policy
    New rules every week

    Advice to ManagementAdvice

    There is a lot to say...
    The managers favorite their employees and treat the rest like crap.
    If you do become a manager, which is rare because they would rather hire new people instead of promoting, they will move you to a different location so you don't favorite employees, but that still happens.
    Management needs to all be on the same page and understand the rules of the company because it seems like every manager has their own rules.
    They also need to treat their employees with more respect, that is why most of your employees quit without notice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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