David Jones

  www.davidjones.com.au
  www.davidjones.com.au

David Jones Reviews

Updated November 5, 2014
Updated November 5, 2014
40 Reviews
3.2
40 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Paul Zahra
17 Ratings

Employee Reviews

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  1.  

    -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at David Jones

    Pros

    hours can be flexible, good commission

    Cons

    some bad management and store policy

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Imation Mobile Security delivers great products, but very late to Market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in Campbell, CA
    Former Employee - Senior Product Manager in Campbell, CA

    I worked at David Jones full-time (more than an year)

    Pros

    Great benefits, great location. Employees are nice.

    Cons

    No accountability for product delivery & Ownership. Executive leadership doesn't support change, the individual trying to make a change gets push back.

    Frequent firing. Lack of communication from management.

    Advice to ManagementAdvice

    Need change in leadership. Need to hold employees accountable to progress and deliver products on time to market.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    David Jones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Assistant in Houston, TX
    Current Employee - Sales Assistant in Houston, TX

    I have been working at David Jones

    Pros

    Good people awesome to work with

    Cons

    Horrible Management, absolutely horrible management with no training

    Advice to ManagementAdvice

    learn how to manage

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  5.  

    Great Team on the shop floor but no support from top management whatsoever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor in Canberra (Australia)
    Former Employee - Sales Supervisor in Canberra (Australia)

    I worked at David Jones full-time (more than an year)

    Pros

    If you are not considering a career in David Jones and only want to get by your university life, great place to be! Most staff members are friendly and the work culture is great.
    Great commission Structure as long as you can get an AMEX card.

    Cons

    -Promotion bias, you need to be in the little circle they have.
    -Need to sell an DJAMEX card to start earning commission.
    -Store top management does not care what you do, all they care is what the head office say and you need to act accordingly.

    Advice to ManagementAdvice

    Understanding what individual store culture and the target customers are.
    Do not threaten staff and value your staff to actually retain some staffs.
    Try to listen to advice where staffs are rpoviding

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Love

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Sydney (Australia)
    Former Employee - Sales Assistant in Sydney (Australia)

    I worked at David Jones part-time (more than an year)

    Pros

    I had an amazing time working there, and it helped me become who I am today. An amazing experience and I recommend it if you want experience and you can even stay there and build on what you started.

    Cons

    Lots of hard work and it takes a while build yourself up. There are not many benefits when you just start and it may be hard for some people to balance their work and life in the beginning but it is worth it in the end.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not a bad place to work at if you aren't planning to stay long.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Sydney (Australia)
    Current Employee - Sales Assistant in Sydney (Australia)

    I have been working at David Jones part-time (more than 3 years)

    Pros

    They're good at giving flexible schedules with regular hours for part-time staff but ability to flex up during busier periods. I wouldn't recommend being a casual here as they rarely get hours in some departments and can go weeks without a single shift.

    Cons

    Almost always shorted staffed
    Customers constantly complaining at your for staffing levels
    No support from management

    Doesn't Recommend
    Approves of CEO
  8.  

    David Jones offers flexibility, reasonable wages, good discounts and a good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson in Perth, Western Australia (Australia)
    Current Employee - Salesperson in Perth, Western Australia (Australia)

    I have been working at David Jones part-time (more than an year)

    Pros

    Flexibility of location, hours
    Great discounts across a broad range of products
    Nice uniform
    Accommodating managers
    Well presented workplace
    Broad range of products/ departments to work in

    Cons

    Product training is limited both initially and on-going
    Award Wages aren't anything special
    KPIs can be difficult to achieve in the current economy

    Advice to ManagementAdvice

    Increase training, encourage frontline staff to meet KPIs to enable commissions, bonuses to supplement fairly low award wages.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great company, kind staff, good ethos, a company moving in the right direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counter Manager
    Current Employee - Counter Manager

    I have been working at David Jones part-time (more than an year)

    Pros

    Hard work is rewarded with extra hours, extra opportunity, as well as unpaid leave if requested in special circumstances.
    If you do well you are made to feel special.

    Cons

    Occasionally difficult to mediate between multiple managers. Excessive focus on the DJs Card Programme which occasionally intrudes into what should be the focus of the company i.e. Selling material products rather than financial services.

    Advice to ManagementAdvice

    Generally the progress of my particular store has been excellent - I would hope the takeover by Woolworths SA has minimal impact on the moderate recovery of David Jones and I would hope Paul Zahra's role in the transformation is given due credit

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Not the greatest place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Canberra (Australia)
    Current Employee - Anonymous Employee in Canberra (Australia)

    I have been working at David Jones

    Pros

    Great training provided during induction
    Staff discount
    Product knowledge - if offered

    Cons

    Stocktake - They had us doing stocktake during the daytime when the store was open. They should do it when the store is closed, customers kept on interrupting me during the day, so it was difficult to get the correct amounts. The manager made us work from 7am till 10:30pm and we had no dinner break.

    Management - The management was quite poor, I felt like the managers did not have the greatest of people skills. Also my manager never signed off on my annual leave forms.

    David Jones American Express Credit Card - The manager was pressuring us too much, to sign up as many cards as possible everyday. Customers would get cranky and felt like they were been harassed.

    Understaffed - Customers would complain about there never been enough staff around to serve them

    Been moved into another area that I have no product knowledge on - this happened when staff would call in sick and I would feel silly when asked a question about a product that I had no knowledge on, I was the only one in the area. Customers do not like it when you don't know what you are talking about.

    Christmas blackout period - Unable to take time off from Nov - Jan

    Advice to ManagementAdvice

    There is no work-life balance here. I would probably work here if I was a student just to pay the bills.
    There needs to be more support from the management and it would be nice if the management cared about their staff and looked after them.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Well structured company

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Sydney (Australia)
    Former Employee - Sales Assistant in Sydney (Australia)

    I worked at David Jones part-time (less than an year)

    Pros

    Working in store full time you get every second weekend off, this is great for moral. You get staff discount, and more on all black. they provide great intensive training so you know everything about your role and feel confident. The other staff are all professional and friendly.

    Cons

    Strict uniform and long hours over the holiday period. I worked until 12am over Christmas and was never asked how I was getting home.

    Recommends
    Positive Outlook
    No opinion of CEO

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