DeVero

www.devero.com
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DeVero Reviews

Updated December 16, 2014
Updated December 16, 2014
4 Reviews
3.0
4 Reviews

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Employee Reviews

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  1.  

    Good starting place.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DeVero

    Pros

    1. Laid-back atmosphere. Jeans and t-shirt kind of office, not much micromanagement on my end.
    2. Free snacks and drinks, happy hours on Fridays, pot lucks. Company outings to restaurants and bars, sporting events, etc.
    3. A CEO that genuinely cares about the well-being of the employees.
    4. A great product that employees can believe in.
    5. Benefits are good, not great. 10 paid holidays, 10 days of PTO, and 5 sick days. Blue Shield or Kaiser (employer pays $220 of either gold or silver plan), dental and vision offered. Company-sponsored life insurance. 401k offered, but no matching.

    Cons

    1. As many people have mentioned, many managers are related to the CEO. I imagine it would be difficult to get to VP/executive level, since all of the family are in those roles. What everyone has failed to mention in previous reviews though is that these guys work looong hours and work their butts off.
    2. Office gossip can run rampant, though it's mostly within one department.
    3. As someone mentioned, the turn over rate is high, but mainly in the Customer Success department. I attribute this to the fact that they seem to only hire recent college grads.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Family business, no room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DeVero

    Pros

    Stepping stone for someone right out of school as you can learn a lot, then move on.

    Cons

    Family business, no room for growth. Upper management team is related to the president...and if you have a complaint you can't really do anything about it because they are all related. Very annoying.

    Doesn't Recommend
    Neutral Outlook
  3. 8 people found this helpful  

    Hot mess all around!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Success Associate in San Jose, CA
    Former Employee - Customer Success Associate in San Jose, CA

    I worked at DeVero full-time (less than a year)

    Pros

    1. No real oversight. Even if management has issues with your performance they won't address you directly but rather gossip about you to your colleagues

    Cons

    1. HIGH Turnover rate! Haven't been able to grow past 24 employees since every time they hire one person, two people quit.

    2. Flaky product. The software goes completely down about once a week and with every release bugs are introduced. As front line of customer support, get used to lying and saying to the clients "We haven't had reports of any issues but let me send this over to the development team". Also, get ready to explain the difference between a URL and the address bar. You will get that "problem" about five times a day.

    3. Terrible "benefits". The medical benefits are essentially catastrophic coverage for which you have to pay a huge portion of the premium. Stingy with time off, only 5 sick days and 10 pto days. No stock options or even a match on 401k. But you do get beer on Friday and an endless supply of chips!

    4. Family business. Questionable qualifications of upper management, not a coincidence that everyone with a VP title is related to the President.

    5. Bad "management" (this is just about the Operations/Customer Success management team). The best words to describe the management in this department are passive aggressive, unprofessional, gossipy and hostile. As there are no goals or annual reviews, management is unable to track any real metrics but instead your value to the company is based on if the manager personally likes you or not.

    Advice to ManagementAdvice

    With the high turnover rate, it should be obvious that there are major problems at DeVero. Why don't you address the issues instead of ignoring them?

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    A good stepping stone to other opportunities in the Bay Area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at DeVero full-time (more than a year)

    Pros

    - Very cool, mostly young people
    - Laid-back atmosphere
    - Higher than average salaries for particular mid-level job titles
    - SV startup culture: jeans and t-shirts, food in the kitchen, beer o'clock on Fridays
    - Management generally has good intentions towards employees

    Cons

    - Family business results in some apparent nepotism
    - The management (family) is reluctant to let employees "hold the baby"
    - Innovation and experimentation is below average for SV startups
    - Very slow rate of progress relative to other SV startups

    Advice to ManagementAdvice

    Management needs to understand that the time has come to let go of some of the control of the company, delegating projects to smaller sub-groups so that teams can work on their own to solve problems and innovate. A lot of people join the company under the pretense that they will be able to innovate and create, only to find that experimentation is almost non-existent.

    Recommends
    Positive Outlook

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