Dealer Tire

  www.dealertire.com
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Dealer Tire Reviews

Updated Jul 8, 2014

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All Employees Current Employees Only

2.7 24 reviews

76% Approve of the CEO

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Scott Mueller

(17 ratings)

21% of employees recommend this company to a friend
24 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Was a great company, but has gotten away from its core values.

    Account Manager (Current Employee) Washington, DC

    ProsPeople are helpful and work together as a team for the most part.

    ConsPoor work/life balance, unrealistic and ambiguous goals, stale and outdated value proposition, favoritism. Morale has gone down over the past year or so.

    Advice to Senior ManagementAllow field associates to collaborate and share best practices more. Get away from the check the box company that it has become. Lower prices because the value proposition that got Dealer Tire to where it is has gotten stale and is no longer that unique.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    very well

    Assistant Warehouse Manager (Former Employee) Elkridge, MD

    Proswas a very good employee

    Consuntil inept management took control

    Advice to Senior Managementknow the tire business company and locally and inventory control before taking the reigns.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Cheap, cheap, cheap!!

    Manager (Former Employee) Cleveland, OH

    ProsMarket pay, some nice people. Nice bonus program although not well structured for various employee levels.

    ConsReally cheap company. The leadership is constantly crying about the cost of health care. HR is clueless about putting together a total rewards program that aligns with the amount of work is required of "associates". Very poor benefits and rewards to employees. Directors are not a that level and there are a lot of egos. No development or career growth, there are like 10 layers if titles because there is no real career growth.

    Advice to Senior ManagementGet some real leadership in place. Wipe out the director layer and start clean with competent leaders. Quit being so cheap to your biggest assets, your "associates".

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Watch Out - There are snakes in the bag!

    Outside Account Manager (Former Employee)

    ProsBenefits were good but laid out to "Hopefully" keep you interested in wanting to work there. Company Car and allowances were favorable.

    ConsPoor leadership with no real industry experience. How some got to be quote "Partners" in the company is questionable and the OEM's should pay close attention to this. Perhaps they are and or will soon find out more as things continue to erode and the chatter grows. Dealer Tire needs to understand that the OEM calls the shots, not the other way around!

    Advice to Senior Management"Wake Up" and stop buying into quick fix sales programs and let your teams (what's left of them) do what they can to salvage the business. Your ego's ALL got way too big and the company seems to have forgotten where they came from................

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Any port in a storm

    Outside Account Manager (Current Employee) Washington, DC

    ProsSet your own schedule as an account manager, lots of great people. Good training program. Company car and liberal expense account to spend on clients.

    ConsNo work life balance at all. The expectation is that you spend your days mostly at dealerships and evenings are spent with the massive amounts of admin and contact reporting. Travel is mostly expected to be on your own time so if you have a large territory you will be clocking a lot of hours. They will tell you that this is not a "check the box" type of company, but you will only advance or get rated highly if you are a great box checker, regardless of how good your sales numbers are. If you have the right managers and connections to Cleveland staff you can advance in the company, but outsiders have a tough time. Great place to be during the rough years of the automotive downturn as they were able to grow rapidly (mostly by adding new OEMs). But growth has slowed and the formula is getting stale. Many sales personnel are getting burnt out. Many middle managers were promoted because they were such great box checkers and then they become the ultimate micro managers. There are also some really great division and regional managers so it all depends where and who you work for.

    Advice to Senior ManagementListen to your field personnel when they have new and innovative ideas. Try to apply the core values of the company to the entire organization, not just home office personnel.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Join if you dare

    Account Manager (Current Employee)

    ProsNot too many right now!

    ConsPolitics. Incompetent Sales "Partner", way too aggressive goals for current business landscape and no reward when you pull your weight as others are rewarded for less growth.

    Advice to Senior ManagementI would say this, this company has always gained successes based on the hardwork of the employees not the decisions of the executive leadership, not referring to the founders here. They knew this to be fact. We need to get back to hardwork and dedication by all! Making good people quit and cutting bodies ain't gonna get it done.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Corporate Arrogance is Alive and Well at Dealer Tire

    Anonymous Employee (Former Employee)

    ProsCompetitive salary, automotive industry, and some great co-workers.

    ConsWhen I started, I thought I had found a great fit for my career I quickly realized that behind this organization's strong culture and values, there is a very ugly side to Dealer Tire. if you want a work-life balance, forget it. Responding to emails after hours is a competition as to who can respond first. The arrogance of upper management prevails over the entire organization. Be prepared to suck up to those above you if you want to move up, as your abilities and accomplishments will not be enough. Your social life - dinners, holiday gatherings, and weekend golf outings, are all expectations if you have any career ambition. Antiquated vacation time policy, lack of work-life balance, and back-stabbing office politics are the among the reasons why I left, and have never looked back.

    Advice to Senior ManagementThis is not the darling as you think it is. Get in touch with what is important to your employees, if you even care.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Stop! Look elsewhere

    Anonymous Employee (Former Employee)

    Prosdecent pay, decent benefits. Office area is nice. Expenses are paid promptly

    ConsOffice politics is terrible. Backstabbing and infighting are on an level I have never seen before. The "Partners" as they are called are clueless and in general not good business people.

    Best thing for the organization now is to sell while there is still value there.

    Advice to Senior ManagementTime you fired yourselves and get some leaders in place

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    10 people found this helpful  

    Depends on what you are looking for...

    Outside Account Manager (Former Employee)

    ProsFor those fresh out of college: very competitive pay, company car, great exposure to industry insights, an accumulation of great contacts and automotive knowledge that can transfer into other endeavors.
    For those with experience: Increased industry knowledge (job allows access to people and businesses that are a virtual fountain of knowledge from which to learn), not much else

    ConsStarting salary for those with no experience is actually good. Salary+bonus for field staff is hit an miss. You can make an absolute ton if your market is in good shape. You will make far less than industry average if your market is in a location experiencing economic hardship or anything less than growth. Objectives are often based on factors out of an account manager's control and on what management WANTS a market to do.

    Middle management are mainly (there are few exceptions) there to make a name for themselves: they don't manage, they don't teach, they are only there to show who is boss and how many "check boxes" they can mark off. Many middle managers are promoted to that position not by acumen or performance, but how well they kiss up and adhere to towing the party line. As a result, completion of minor, menial, and non-value added tasks are valued over good relationships at dealerships and sales numbers. National sales directors, however, do not fall into this category.

    Extremely tedious, time-consuming, and little value added contact reports required daily. Recording what you did is important, but the amount of detail and time required is obscene. Ostensibly promoted as a way for the carline you represent to keep current on what is going on at dealerships, except that nobody ever reads them. As a result, most field managers don't put in completely accurate information.

    50-60 hours each week is standard (not counting travel time) although you're not allowed to officially log more than 40 hours. Travel time is on your own time. So, if your closest dealer is 3 hours away, that 3 hours does not count as work. Key metrics are a one size fits all requirement so it makes some territories extremely easy to hit and some territories it is unreasonably difficult.

    Huge amount of pressure to excel with sales objectives, but very little of performance reviews is based on sales. You can be one of the worst sales performers in the country and set the curve for performance review scores or be one of the top sales performers in the country and score obscenely low. Also, little consistency with how rules are enforced or how performance is measured manager to manager. I personally know somebody who was fired for failing to do a certain minor regular task twice who lived on one coast, and another in the exact same position on the other coast NEVER did the same required task and was promoted as one of the best employees in the company. Both are friends of mine.

    I said it before, but I'll reinforce: sales performance is valued from a dollars and cents perspective, but not from a career advancement perspective. The only thing valued in that respect is "checking the boxes" and never coloring outside of the line. Top management "knows best" and regardless of them stating that they have an "open book" policy and they need employees feedback, the only feedback they don't shoot down is the feedback they want to hear. You don't need to be talented (it helps, but not needed) to be promoted. So whereas managers in most companies help to develop employees, at Dealer Tire, you're better off not relying on your manager for much of anything in the way of personal development.

    Unless you want a much larger geographic territory or want to move to Cleveland, there is little in the way of career advancement.

    Work/life balance doesn't exist for field travelers and management doesn't care although they pretend to.

    Advice to Senior ManagementThis is no longer a high growth company. For the sake of your employees, please stop believing that it is. Yes DT is growing and will continue to, but the only thing that allowed the huge growth you've experienced is adding automakers to the portfolio and we know that faucet is shut off. Your growth now is incremental. Stop forecasting and basing objectives on high double digit growth or you will continue to lose good people.

    No, I would not recommend this company to a friend

     

    Challenging fast paced environment

    Anonymous Employee (Former Employee)

    ProsExcellent Bonus program and profit sharing. Provided outstanding training for mngt principles for leadership.

    ConsNeeded more on hands training for the business side of managing such a time based delivery environment. Modernization wasn't happening fast enough.

    Advice to Senior ManagementKeep the bonus program, concentrate on modernization and training on daily operations vs management principles.

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