Dealer Tire

  www.dealertire.com
  www.dealertire.com

Dealer Tire Reviews

Updated December 11, 2014
Updated December 11, 2014
32 Reviews
2.7
32 Reviews
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Scott Mueller
22 Ratings

Employee Reviews

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  1.  

    Solid company, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Cleveland, OH
    Current Employee - Manager in Cleveland, OH

    I have been working at Dealer Tire full-time (more than 8 years)

    Pros

    I love the culture here. I've seen this company grow from less than 100 people in the office to over 400. It's not easy to keep that small-company feel, but DT does a great job trying. There are a lot of people with a lot of quality industry experience in the positions that need it. Work-life balance is really good, but can vary by department. I've seen benefits come a long way from when I started. I'd say that while they may lack a little in a few areas, there are many areas that are better than the average. The company has also done a good job from promoting within.

    Cons

    There are some office politics and some dead weight in the company, but that is common in companies this size.

    Advice to ManagementAdvice

    IT is getting a big head. Get them back to basics and putting their customers first. Many departments, and IT employees, are getting frustrated with some IT management.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealer Tire full-time (less than an year)

    Pros

    The people are great and the company is growing. I like the core values and the company really supports innovation and creative solutions.

    Cons

    Would be great to have more flexibility in work schedule and work from home availability.

    Advice to ManagementAdvice

    Keep the momentum going and always be investing in top technologies.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great culture. Great people. Great work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Cleveland, OH
    Current Employee - Program Manager in Cleveland, OH

    I have been working at Dealer Tire full-time (more than 3 years)

    Pros

    I love the people who work here. Everyone is friendly, accommodating, and willing to help. The work/life balance is fantastic. If events happen in your personal life, the team is always willing to accommodate your needs. DT assists employees financially in their educational pursuits which is wonderful. Managers are doing a great job focusing on individual career paths and defining goals for personal growth. The company has an open book policy - our CEO shares information with all employees on a quarterly basis and is always open for feedback. Once a year employees are encouraged to participate in a staff scan (survey). All comments written by emploees are read by the Management team and actions are taken where possible. For example, we recently changed our dress policy to be more casual based on staff scan results. HR organizes an annual health fair where employees can complete a biometric screening, get a flu shot, talk to a health coach, etc. I can go on and on about the things I love about this company. I won't be going anywhere.

    Cons

    The following is not necessarily a con, but something potential candidates should be aware of - DT is a fast-pace environment. And by that I mean "fast pace". The company is growing exponentially and employees must be able to adjust to changes quickly and effectively, and stay on track at all times.

    Advice to ManagementAdvice

    Keep up the good work! If there is something I would change, it would be the physical layout - get rid of those high cubical walls to enable a transparent and collaborative working environment.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealer Tire full-time (less than an year)

    Pros

    Very good benefits, great culture, good pay

    Cons

    I don't have any cons about this company.

    Advice to ManagementAdvice

    Please keep growing the business and dedicated valuable training resources to your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Tale of Two Company's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Account Manager in Cleveland, OH
    Former Employee - Outside Account Manager in Cleveland, OH

    I worked at Dealer Tire full-time (more than 5 years)

    Pros

    Good training program in place. Solid people working there, smart, and good at what they do. Nice facilities. Decent starting pay & benefits.

    Cons

    No such thing as a work/life balance. Ridiculous amount of administrative work to submit every month. More of that time could be spent in front of the customer. When I first joined the company in 2006 Dealer Tire had a strong commitment to work environment,company culture, and there was generally a strong passion and desire for success on an individual & company level. Employee's truly felt empowered to make decisions and strive for excellence. Company started going south when they brought in a crew of Sales Analysts who seemed to be a bunch of "cronies" who worked together previously. The amount of money you make can be directly controlled by some of the unattainable goals set for you or you'll be like some people get "cake" goals and do well financially for whatever reason for a while. If this company wants you gone they will pretty much "starve you out" and replace you with some naive greenhorn out of college and pay them a fraction of what the experienced account manager were making. Many good employees have been driven away and have never looked back. You'll also be hit with more random drug tests than if you played in the NFL if that's a concern. Glad I did!! Proceed at your own risk.

    Advice to ManagementAdvice

    Come down from your Ivory Tower and see what's really going on in the streets. Take off the rose colored glasses your not as good as you think you are. Big deal is made about staff scans. What a joke....employee concerns are glazed over. Pick people on merit for promotions not just because they are good at "sucking up" and telling you what you want to hear. The exodus will continue and it is being noticed by the dealers of the OEM's who pay your bills.....one big one in particular.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Looking to Get Out of here ASAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Account Manager in Cleveland, OH
    Current Employee - Outside Account Manager in Cleveland, OH

    I have been working at Dealer Tire full-time (more than 3 years)

    Pros

    Company car, and some nice people.

    Cons

    Expensive tires are driving customers away, the training and DRSG that are offered to dealers aren't all that unique anymore and doesn't justify the prices. Right Turn is a joke, and they still use Blackberry Phones (circa 2009 technology). Benefits are subpar, work life balance is a joke with tons of useless and redundant reports, and cronyism is rapant. Many outside account managers are just biding their time until they find something better.

    Advice to ManagementAdvice

    Re examine the pay structure, forget Right Turn and offer better benefits, and streamline the ridiculous amount if reports.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Account Manager in Detroit, MI
    Former Employee - Outside Account Manager in Detroit, MI

    I worked at Dealer Tire full-time (more than 5 years)

    Pros

    For new professionals, very good starting pay and benefits. Offers great access to auto industry.

    Cons

    If you like having time for you and your family, look elsewhere. Unrealistic territory assignments ensure countless hours of drive time - which by the way is on your time as the corporate belief is that drive time is not work time. Field travelers are a salaried position, yet you are required to track and account for every minute of every day and you had better be sure you spend at least 24 hours every week inside of a dealership.

    The company is in the midst of transitioning their field stuff to a new structure and the field as a whole is in mass confusion.

    These items are bad, but what has really become toxic is the culture. Management doesn't value innovation or new ideas. In fact, those that offer up great solutions or new ways to do things are seen as dissenters and trouble makers. Above EVERYTHING else, management values employees who do things exactly as outlined in corporate policy handbooks and training manuals. Your sales numbers can be atrocious and your dealers dislike you, but if you hit check marks and encourage others to, you WILL be promoted.

    Most middle management, therefore, are not good operators. They are good task-doers who are not suited to lead or coach anybody to do much of anything. And when it becomes clear that an employee knows more than they do, or can reach success without following every word of "the dealer tire way," they feel threatened and start trying to oust that employee.

    You may think the above comment sounds crazy but consider this. Every year, Dealer Tire honors the top 6 outside sales people with their highest honor. You would think these folks would be highly prized by the company, right? If you take the winners of this prize over the past 3 years, 10 have been fired in the past 12 months. Keep in mind good sales people do things efficiently and constantly evolve their sales techniques (ie make things better). But alas, this is not valued. This company wants robots with no desire to step 1 foot outside of the line.

    In order to have employees leave, the company is beginning to employ really ugly tactics. I have seen coworkers fall prey to bogus sexual harassment claims, fabricated performance reviews, firing someone 2 weeks into a promotion with the new boss saying they hadn't made an impact, illegally firing someone while on FMLA leave... Dealer Tire used to be a great place to work, but upper management can't wrap it's head around the fact it is no longer a high growth company and is grasping at straws trying to prove that it is.

    Advice to ManagementAdvice

    Admit you are no longer a high growth company and set reasonable objectives for yourself and employees. Reduce dealer count and geography of every account manager. Admit there is more than one way to reach a goal and let your account mangers find their own way. STOP PROMOTING YES MEN and start rewarding those who actually think outside of the box.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Big Promises Little Reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dealer Tire full-time (more than 3 years)

    Pros

    The training that is provided is great, they take the time to explain everything you need to know about the products. The health insurance and other insurance that are offered are good. The corporate office does have the feel of a smaller company where everybody knows everybody. You are given a company car if you work out in the field, and you can use that car for personal use if you would like. For anybody that is fresh out of college the benefits and the pay are great.

    Cons

    There is a rather large disconnect between the home office and the employees out in field positions. The employees working at the home office enjoy 40 hours a week of work. If you are in the field for most territories you can expect about 25-30 hours a week in your car driving. On top of that you are expected to be at dealerships for 30 hours a week. Then to finish it off you are expected to work at home to finish up all of the reports for the day, week, and month. Next the management. Middle management is only concerned about one thing and that is them advancing their own career, don't expect to move up in the company. They are always adding new and "better" positions, but they are lateral moves from the position that you had to make you feel like you are moving up when you really aren't. Like was said before, for anybody that is fresh out of college the benefits and the pay are great. However, if you have sales experience it would be best to look elsewhere.

    Advice to ManagementAdvice

    Get realistic with sales goals, and get in touch with your employees. The company as a whole cannot really sign any more new contracts with OEMs, stop thinking that you can maintain the same amount of growth that was had over the past years. Will you grow, yes, but trust your employees to do their job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Watch out! Starts great but can turn pretty quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at Dealer Tire full-time (more than 3 years)

    Pros

    Parking, the bonus is decent, interesting building layout/artwork

    Cons

    Certain departments are full of snakes. Watch out for Program Management - leadership is horrible and the underlings follow right along. They will back stab you at any given minute and seem to control everything. EDI - a small team of 2 people (at the time). One person was great, the other was a mess and played the martyr. It is run on JD Edwards that no one can seem to make work correctly for any length of time.

    Doesn't Recommend
    No opinion of CEO
  11.  

    unorganized, unprofessional and slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Whse in Kansas City, MO
    Former Employee - Whse in Kansas City, MO

    I worked at Dealer Tire full-time (less than an year)

    Pros

    like being back in the marines, boot camp was easy compared to a day at DT in Kansas City, Missouri

    Cons

    poor organization, no breaks allowed which is against Federal and State law, stems from poor manangement

    Advice to ManagementAdvice

    get a better manager in there, who is more realistic with goals and what people are instead of the robots he thinks they are!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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