Dealer Tire Reviews

Updated September 26, 2014
Updated September 26, 2014
28 Reviews
2.2
28 Reviews
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Scott Mueller
18 Ratings

Employee Reviews

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  1.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealer Tire full-time for less than a year

    Pros

    Very good benefits, great culture, good pay

    Cons

    I don't have any cons about this company.

    Advice to ManagementAdvice

    Please keep growing the business and dedicated valuable training resources to your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Account Manager  in  Detroit, MI
    Former Employee - Outside Account Manager in Detroit, MI

    I worked at Dealer Tire full-time for more than 5 years

    Pros

    For new professionals, very good starting pay and benefits. Offers great access to auto industry.

    Cons

    If you like having time for you and your family, look elsewhere. Unrealistic territory assignments ensure countless hours of drive time - which by the way is on your time as the corporate belief is that drive time is not work time. Field travelers are a salaried position, yet you are required to track and account for every minute of every day and you had better be sure you spend at least 24 hours every week inside of a dealership.

    The company is in the midst of transitioning their field stuff to a new structure and the field as a whole is in mass confusion.

    These items are bad, but what has really become toxic is the culture. Management doesn't value innovation or new ideas. In fact, those that offer up great solutions or new ways to do things are seen as dissenters and trouble makers. Above EVERYTHING else, management values employees who do things exactly as outlined in corporate policy handbooks and training manuals. Your sales numbers can be atrocious and your dealers dislike you, but if you hit check marks and encourage others to, you WILL be promoted.

    Most middle management, therefore, are not good operators. They are good task-doers who are not suited to lead or coach anybody to do much of anything. And when it becomes clear that an employee knows more than they do, or can reach success without following every word of "the dealer tire way," they feel threatened and start trying to oust that employee.

    You may think the above comment sounds crazy but consider this. Every year, Dealer Tire honors the top 6 outside sales people with their highest honor. You would think these folks would be highly prized by the company, right? If you take the winners of this prize over the past 3 years, 10 have been fired in the past 12 months. Keep in mind good sales people do things efficiently and constantly evolve their sales techniques (ie make things better). But alas, this is not valued. This company wants robots with no desire to step 1 foot outside of the line.

    In order to have employees leave, the company is beginning to employ really ugly tactics. I have seen coworkers fall prey to bogus sexual harassment claims, fabricated performance reviews, firing someone 2 weeks into a promotion with the new boss saying they hadn't made an impact, illegally firing someone while on FMLA leave... Dealer Tire used to be a great place to work, but upper management can't wrap it's head around the fact it is no longer a high growth company and is grasping at straws trying to prove that it is.

    Advice to ManagementAdvice

    Admit you are no longer a high growth company and set reasonable objectives for yourself and employees. Reduce dealer count and geography of every account manager. Admit there is more than one way to reach a goal and let your account mangers find their own way. STOP PROMOTING YES MEN and start rewarding those who actually think outside of the box.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Big Promises Little Reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dealer Tire full-time for more than 3 years

    Pros

    The training that is provided is great, they take the time to explain everything you need to know about the products. The health insurance and other insurance that are offered are good. The corporate office does have the feel of a smaller company where everybody knows everybody. You are given a company car if you work out in the field, and you can use that car for personal use if you would like. For anybody that is fresh out of college the benefits and the pay are great.

    Cons

    There is a rather large disconnect between the home office and the employees out in field positions. The employees working at the home office enjoy 40 hours a week of work. If you are in the field for most territories you can expect about 25-30 hours a week in your car driving. On top of that you are expected to be at dealerships for 30 hours a week. Then to finish it off you are expected to work at home to finish up all of the reports for the day, week, and month. Next the management. Middle management is only concerned about one thing and that is them advancing their own career, don't expect to move up in the company. They are always adding new and "better" positions, but they are lateral moves from the position that you had to make you feel like you are moving up when you really aren't. Like was said before, for anybody that is fresh out of college the benefits and the pay are great. However, if you have sales experience it would be best to look elsewhere.

    Advice to ManagementAdvice

    Get realistic with sales goals, and get in touch with your employees. The company as a whole cannot really sign any more new contracts with OEMs, stop thinking that you can maintain the same amount of growth that was had over the past years. Will you grow, yes, but trust your employees to do their job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Watch out! Starts great but can turn pretty quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at Dealer Tire full-time for more than 3 years

    Pros

    Parking, the bonus is decent, interesting building layout/artwork

    Cons

    Certain departments are full of snakes. Watch out for Program Management - leadership is horrible and the underlings follow right along. They will back stab you at any given minute and seem to control everything. EDI - a small team of 2 people (at the time). One person was great, the other was a mess and played the martyr. It is run on JD Edwards that no one can seem to make work correctly for any length of time.

    Doesn't Recommend
    No opinion of CEO
  6. 2 people found this helpful  

    Was a great company, but has gotten away from its core values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Washington, DC
    Current Employee - Account Manager in Washington, DC

    I have been working at Dealer Tire full-time for more than 3 years

    Pros

    People are helpful and work together as a team for the most part.

    Cons

    Poor work/life balance, unrealistic and ambiguous goals, stale and outdated value proposition, favoritism. Morale has gone down over the past year or so.

    Advice to ManagementAdvice

    Allow field associates to collaborate and share best practices more. Get away from the check the box company that it has become. Lower prices because the value proposition that got Dealer Tire to where it is has gotten stale and is no longer that unique.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    unorganized, unprofessional and slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Whse  in  Kansas City, MO
    Former Employee - Whse in Kansas City, MO

    I worked at Dealer Tire full-time for less than a year

    Pros

    like being back in the marines, boot camp was easy compared to a day at DT in Kansas City, Missouri

    Cons

    poor organization, no breaks allowed which is against Federal and State law, stems from poor manangement

    Advice to ManagementAdvice

    get a better manager in there, who is more realistic with goals and what people are instead of the robots he thinks they are!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    very well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Warehouse Manager  in  Elkridge, MD
    Former Employee - Assistant Warehouse Manager in Elkridge, MD

    I worked at Dealer Tire full-time for more than 8 years

    Pros

    was a very good employee

    Cons

    until inept management took control

    Advice to ManagementAdvice

    know the tire business company and locally and inventory control before taking the reigns.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Cheap, cheap, cheap!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Cleveland, OH
    Former Employee - Manager in Cleveland, OH

    I worked at Dealer Tire full-time for more than a year

    Pros

    Market pay, some nice people. Nice bonus program although not well structured for various employee levels.

    Cons

    Really cheap company. The leadership is constantly crying about the cost of health care. HR is clueless about putting together a total rewards program that aligns with the amount of work is required of "associates". Very poor benefits and rewards to employees. Directors are not a that level and there are a lot of egos. No development or career growth, there are like 10 layers if titles because there is no real career growth.

    Advice to ManagementAdvice

    Get some real leadership in place. Wipe out the director layer and start clean with competent leaders. Quit being so cheap to your biggest assets, your "associates".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Any port in a storm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Account Manager  in  Washington, DC
    Current Employee - Outside Account Manager in Washington, DC

    I have been working at Dealer Tire full-time for more than 3 years

    Pros

    Set your own schedule as an account manager, lots of great people. Good training program. Company car and liberal expense account to spend on clients.

    Cons

    No work life balance at all. The expectation is that you spend your days mostly at dealerships and evenings are spent with the massive amounts of admin and contact reporting. Travel is mostly expected to be on your own time so if you have a large territory you will be clocking a lot of hours. They will tell you that this is not a "check the box" type of company, but you will only advance or get rated highly if you are a great box checker, regardless of how good your sales numbers are. If you have the right managers and connections to Cleveland staff you can advance in the company, but outsiders have a tough time. Great place to be during the rough years of the automotive downturn as they were able to grow rapidly (mostly by adding new OEMs). But growth has slowed and the formula is getting stale. Many sales personnel are getting burnt out. Many middle managers were promoted because they were such great box checkers and then they become the ultimate micro managers. There are also some really great division and regional managers so it all depends where and who you work for.

    Advice to ManagementAdvice

    Listen to your field personnel when they have new and innovative ideas. Try to apply the core values of the company to the entire organization, not just home office personnel.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Join if you dare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Dealer Tire full-time for more than 3 years

    Pros

    Not too many right now!

    Cons

    Politics. Incompetent Sales "Partner", way too aggressive goals for current business landscape and no reward when you pull your weight as others are rewarded for less growth.

    Advice to ManagementAdvice

    I would say this, this company has always gained successes based on the hardwork of the employees not the decisions of the executive leadership, not referring to the founders here. They knew this to be fact. We need to get back to hardwork and dedication by all! Making good people quit and cutting bodies ain't gonna get it done.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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