Dealer.com Reviews

Updated July 22, 2015
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3.8
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Recommend to a friend
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Mark F. O'Neil
27 Ratings

Pros
  • Organic cafes, great exercise classes, good work/life balance (in 7 reviews)

  • Good energy and a lot of great benefits for employees (in 8 reviews)

Cons
  • Because the company is growing so fast there are not yet established tracks for advancement (in 3 reviews)

  • When a company advertises itself as fun to work, informal, etc you know it is a low pay, high demand sweatshop (in 3 reviews)

More Pros and Cons

101 Employee Reviews

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  1. Helpful (1)

    Cannot recommend enough!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT

    I have been working at Dealer.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It only takes one walk through the building to know this place is special. From our life program (massages, gym, personal trainers, nearly a full day schedule of fitness classes tennis court, outdoors beach tennis court, multiple eating options) to our laid back culture, the energy in this company is infectious. Pay is good for Vermont (perhaps not compared to CA tech jobs...but the cost of living, while annoyingly high, is fractions of what its costs to live in California or other big tech hubs), benefits are decent. Lots of room for growth.

    Cons

    Some people just don't fit into the culture. If you aren't a fast learner this isn't the place for you. Things move super fast (technology wise) and organization wise, capable people are valued far higher than good process. If you aren't an adaptable fast learner this isn't the place for you. Theres enough people who go above and beyond that people who merely do their jobs well aren't noticed, so if your looking for a punch in/punch out 9-5, this probably isn't the place for you. Benefit-wise, health coverage slipped in quality after the DealerTrack acquisition, still unknown what the Cox Automotive acquisition will bring (rumors are its better there). Finally, a lot of the original employee group got really rich in the aquisitions are already out or on their way out the door to live in posh retirement (still being in their late 30's early 40's), so this might be a con in that some of the original leadership is gone (or a plus in that theres room for growth)

    Advice to Management

    Always remember what made us successful (people and culture), don't let the bigger corporation change that (thankfully hasn't seemed to happen yet) Reexamine medical coverage, we all took a big cut going to DT that came out of our pockets (basically we all got hidden pay cuts) Fire people faster.


  2. Web Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in Manhattan Beach, CA
    Current Employee - Web Developer in Manhattan Beach, CA

    I have been working at Dealer.com full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work Life Balance like no other. Excellent Co-workers.

    Cons

    If you like the automotive industry, there are no Cons. It's like any other fast growing company, you gotta work hard to keep up.

    Advice to Management

    Talk to N.D., The Director of Production and try to run your department the way she does.


  3. Helpful (3)

    Vision vs Reality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Advisor in Burlington, VT
    Current Employee - Digital Advisor in Burlington, VT

    I have been working at Dealer.com full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great culture, atmosphere. Many benefits, great coworkers. Fun place to be. You could not ask for more perks.

    Cons

    Car dealers are the worst. Thankless job, task/order taker. Leadership has a unicorns and rainbows vision for what the job should be. However, there is no chance that could be come a reality.

    Advice to Management

    Call it like it is, account management. Add back incentives, increase morale, get folks to stay a bit. Hire some more people, create a reason to stay. Otherwise people will continue to jump ship.


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  5. Constantly Changing & Growing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Advisor in Los Angeles, CA
    Current Employee - Digital Advisor in Los Angeles, CA

    I have been working at Dealer.com (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot of opportunity with constant growth (acquired 2x in under 3 years) Work life balance is a priority Great benefits Friendly Team

    Cons

    Growing larger, losing the family-like feeling Internal communication is not the best


  6. Current Employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealer.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Lots of room for growth based on performance.

    Cons

    Since the acquisition have we limited some of the product development and focused more on integrating. Overall the current product set is solid


  7. Helpful (1)

    Awesome Company

    Current Employee - Anonymous Employee in Hinesburg, VT
    Current Employee - Anonymous Employee in Hinesburg, VT

    I have been working at Dealer.com full-time (Less than a year)

    Pros

    Been at Dealer for 4.5 years. Great benefits, great people, decent pay.

    Cons

    Heavy focus on being lean which can mean heavy client loads for Customer Facing Employees and burnout.

    Advice to Management

    Lower client loads for Digital Advisors


  8. Not the best, not the worst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Advertising Performance Analyst in Redondo Beach, CA
    Current Employee - Senior Advertising Performance Analyst in Redondo Beach, CA

    I have been working at Dealer.com full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    There are some perks like being 2 blocks from the beach, great access to downtown Manhattan Beach, fun events, all-expenses paid trips to conferences, and of course, lovely co-workers.

    Cons

    The people you work with are great, but the people who you work for are horrible. Since your primary customer is a car dealer salesman, you will inevitably become annoyed with the end game, while the work and what we are actually doing can be fun and exciting.

    Advice to Management

    stick to one strategy and have more heart.


  9. A fair review of Client Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services
    Current Employee - Client Services

    I have been working at Dealer.com full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Mostly laid back atmosphere, ability to leave work at work, technologically forward, a focus on health and wellness, and generous PTO plan.

    Cons

    Company is growing so fast that it can't keep up with increasing client load and demand, younger employees running over teammates to pacify management so they can be noticed and advanced faster, obnoxious social cliques in the workplace, and hiring a metric ton of new people in client services without previous marketing or automotive experience just so positions can be filled.

    Advice to Management

    Institute a better screening process for applicants. Far too many at this company do not understand how automotive works. In addition, focus on other intangibles outside of metrics when determining pay increases. Most of the metrics are silly and/or pointless.


  10. Great place to be!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dealer.com (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Strong High-Level Management Excellent benefits Opportunities for advancement if you work super hard Fast-paced work environment that is certainly challenging.

    Cons

    Acquisition leaves some ambiguity on where company is headed and how it will fit. No shortage of entitled young people looking to run you over. Now that the company is so big, growing will be more difficult in a finite segment.


  11. Fantastic Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealer.com

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Culture, respect for employees, love coming to work.

    Cons

    Middle Management can be interesting



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