Dealertrack Technologies

  www.dealertrack.com
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Dealertrack Technologies Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

2.9 74 reviews

70% Approve of the CEO

Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil

Mark F. O'Neil

(57 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • Management is understanding of work/life balance(in 4 reviews)

  • Remote opportunities, growing company, good benefits(in 6 reviews)


Cons
  • Senior management is micro managerial and often de motivational(in 5 reviews)

  • Not sure upper management has really been in the rank and file(in 4 reviews)

74 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Could be great if they worked out the kinks.

    Client Services Analyst (Former Employee) Dallas, TX

    Pros-Schedule flexibility. They will work with you on this which is nice.
    -Time off...it accrues over time each year starting in January and you can use it throughout the year as you wish. They do not pay it out though, so if you don't use it you lose it.
    -Closed on Sunday, so you will always have Sunday off.
    -Pretty decent starting salary for a "customer service" position.

    Cons-Inadequate training. You will be trained on complex software products over a 3-4 week period and then have to field questions from people who have been using them for years and know more about them than you do.
    -Right hand doesn't know what the left hand is doing, dozens of different departments spread over several states and sometimes tracking down answers can be a wild goose chase.
    -LOTS of what you will need to know....you will learn AS you go. Learning curve is HIGH. As stated above, training leaves much to be desired. This may or may not be something they can change unfortunately due to the nature of the environment, and the complexity of the products.

    Advice to Senior ManagementFocus less on acquisitions and more on improving what you already have!

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    place to work if you are not a career savy...

    Software Engineer (Current Employee) New York, NY

    ProsAs a company it is good place to work, if you think about salary and career growth, so so..

    ConsLot of favourisim, If you have godfather then you can progress.

    Advice to Senior Managementmanagement has to recognize people who are good, rather favorisim.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Helping produce long-lasting meaningful relationships.

    Dealer Account Specialist (Former Employee) Los Angeles, CA

    ProsOpportunity growth for the "Tech Savvy" Talents, DealerTrack hires fast and allows you to work alone in the Remote or Outside positions. Travel is fun and working with Clients establishing relationships will make your job decent place to be to be.

    ConsLow compensation to start, Senior Management is substandard and doesn’t have the ground experience in the Field with Client Relation, way too many Managers and VP’s of Departments that don’t do anything for the customer.

    DealerTrack hires people that don’t have prior experience in the industry and know what they are doing. The Pay Plan is Base Mid $50K to come aboared and uses a Stock Market derivative math formula to pay commission.

    Bonuses are cut off in the Filed Level and go to Senior VP's of Redundant Micro Management, which is a thought-provoking widespread disorder in their environment, very hard to please anyone unless your a "Buddy" and if you don’t fit in the Club you need be looking if your job is going away.

    Way to much Report Writing is useless and does nothing for the client meaning the Dealership, Upper Management oversteps the ability of what they can do and certainly not knowing what they are doing most of the time.

    Not and overstatement.

    Advice to Senior ManagementKeep people who are loyal and don’t (Expire) jobs of long term employees that have been good to the company and earned their stay, too many changes purposly ending careers is a merciless process and has wounded the company integrity that no apology can fix. DealerTrack needs to rehire some people they terminated prior for no reason which never made good judgment.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    DT was an okay place to work.

    Anonymous Employee (Former Employee) New York, NY

    ProsOverall a nice organization to work for.

    ConsImmediate supervision was not fair and balanced with employee treatment or sharing information.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Company integrity

    Anonymous Employee (Current Employee) Lake Success, NY

    ProsCEO treats all team members with respect. Fast paced and high growth an ever changing dynamic company. Senior management does the right thing for team members even when terminations are in order. Compared to other I have worked, DealerTrack is the best!

    ConsAggressive growth creates intense work schedule. More resources needed.

    Advice to Senior ManagementContinue to encourage the values and principles that have led to the tremendous success of the company to date. Keep up all the communication channels that senior leadership supports and continue to require this lsame depth of communication by leaders deeper in the structure.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very rewarding.

    Anonymous Employee (Current Employee) Lake Success, NY

    ProsOpportunity to work on creative/innovative projects
    Open to fleixble work schedules
    casual dress - every day

    ConsHigh Stress
    High Workload
    Limited resources impacts ability to complete needed projects in the required timelines

    Advice to Senior ManagementFocus on a few key projects

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Good company gone bad

    Anonymous Employee (Current Employee) Lake Success, NY

    ProsCompetitive compensation
    Still a good market opportunity

    ConsCurrent management team is clueless
    Seems to be a cast system in place

    Advice to Senior ManagementBring back your original management team if you ever want to get to the next level!!!

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Condescending

    Anonymous Employee (Current Employee) Portland, OR

    ProsA lot of knowledgeable people to work with.
    Good benefits.

    ConsLack of value and respect of human assets.
    Lock of honest communication.
    Revenue focused without a clear vision.
    Spread their resources too thin.
    Not really interested in a balance between work life and private life.

    Advice to Senior ManagementListen to the employees that have the knowledge and value their input. Don't look at them as high salaries that you would like to replace with cheaper employees. You are eroding the value of your own company.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Company culture changed a lot after becoming a public company

    Software Engineer (Former Employee) Lake Success, NY

    ProsCompensation and having a chance to work with some smart people

    ConsOutsourcing and layoffs without a reason. Company is laying off smart and intelligent people who were with company for long time and hiring new comers for the same positions. No respect for tech people from business side and some tech managers. If you are willing sacrifice your self esteem you can survive in this company for sometime.

    Advice to Senior ManagementCTO is horrible doesn't have any knowledge on how to run a technology company.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    I have seen better

    Anonymous Employee (Current Employee) Lake Success, NY

    ProsPTO is competitive, Monthly Communication meetings are helpful.

    ConsI have seen many experienced, dedicated and hard work employees passed over for promotions, and many incompetent, and inexperienced managers hired.

    Advice to Senior ManagementWhat's the point, they don't listen anyhow.

    No, I would not recommend this company to a friend

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