Dealertrack Technologies Reviews

Updated July 2, 2015
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3.0
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Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
99 Ratings

Pros
  • Management is understanding of work/life balance (in 7 reviews)

  • Remote opportunities, growing company, good benefits (in 6 reviews)

Cons
  • Senior management is micro managerial and often de motivational (in 7 reviews)

  • Overall Benefits below average compared to other companies of similar size in the Greater New York Area (in 6 reviews)

More Pros and Cons

144 Employee Reviews

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  1. Featured Review

    Helpful (1)

    Forward Thinking Company with a Great Culture!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT

    I have been working at Dealertrack Technologies full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dealertrack is a face-paced, growing technology company that is transforming automotive retail. From day one I have been surrounded by positive energy and work with extremely talented team members who share a wealth of knowledge! The benefits are great and the perks are amazing. If you enjoy working hard and appreciate change, there is a lot of career opportunities and upward movement!

    Cons

    One challenge has been getting to know and understand all the products Dealertrack has to offer.

    Advice to Management

    Keep up with the hard work, your energy is contagious!


  2. Overall, Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DMS Installer
    Current Employee - DMS Installer

    I have been working at Dealertrack Technologies

    Pros

    Work with good people. Room for advancement.

    Cons

    Pay could be improved. Not always clear communication from management down. For traveling positions, not great home/life balance.


  3. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY

    I have been working at Dealertrack Technologies (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    flexible work hours
    given time to research and get up to speed on new technologies
    no micro-manager
    can be very independent

    Cons

    health care coverage
    work can be slow at times..
    low career growth opportunities


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Decent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in Dallas, TX
    Current Employee - Associate Software Engineer in Dallas, TX

    I have been working at Dealertrack Technologies

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    very comfortable environment and nice people

    Cons

    maybe not as much opportunity to advance as had hoped


  6. Helpful (2)

    Senior software engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Groton, CT
    Current Employee - Anonymous Employee in Groton, CT

    I have been working at Dealertrack Technologies full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Limited telecommuting allowed. Plenty of work to go around. Plenty of opportunity to pick up a challenge and learn new things.

    Cons

    Minimal recognition by management, most technical managers lack technical experience in the current technologies. Salaries low, employees bear increasing cost of benefits. Value of benefits decreases every year. Company has evolved from an agile organization to a bureaucracy. Every project evolves into an emergency, mostly because of either poor business insight or constantly shifting priorities.


  7. Helpful (1)

    good people but

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA

    I have been working at Dealertrack Technologies full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    good people with that care about doing the right thing and support the company

    Cons

    grew to fast communication is a challenge for expectation for corporate office in NY to our division in Sacramento

    Advice to Management

    listen to subsidiaries more and be more flexible with processes.


  8. Dealertrack

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Dallas, TX
    Current Employee - Marketing in Dallas, TX

    I have been working at Dealertrack Technologies

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Dealertrack really takes the time to take care of it's employees and make sure that they feel appreciated and relaxed. Great wellness program!

    Cons

    Not a whole lot to say here. The company is great but my department is such a miniscule part of the company that it struggles. I don't feel like I have room to advance.


  9. Helpful (4)

    Dissatisfied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There were a few. But now there is very limited pros to this company. Asides from personal pros (such as location and tuition reimbursement) there is nothing positive that I can write about at this time.

    Cons

    The managers are difficult to co-exist with. I am sure this depends on the department you're applying for, but you'll be micromanaged and overworked.

    The benefits are insanely expensive! Not entirly the fault of the company, but I certianly can't afford the family plan on my salary.

    "Team members" are fustrated and can't stop talking about the merge. It is causing annoying drama and interfers with day to day operations. There is a lot of disorganization in major departments. Huge turn over. It is a revolving door.

    Advice to Management

    No advice from me...I am not here to fix management problems. I am just trying to be a positive non-manager who does my job well.


  10. Helpful (2)

    Not yet "One Dealertrack"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Groton, CT
    Current Employee - Supervisor in Groton, CT

    I have been working at Dealertrack Technologies full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of promotion from within/opportunities to advance. People are really great to work with, good sense of community in my office.

    Cons

    Software company experiencing growing pains and lots of change which makes doing your job difficult. Lots of silos, people don't know what other people are doing and are not on the same page.


  11. Helpful (3)

    House of Cards Software Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Manager in Lake Success, NY
    Current Employee - Senior Software Manager in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice people, although several VPs and Human Resources team members resigned. This has created a lot of suspicion and mistrust. First year in many that there is no engagement survey. We believe it's because the leadership knows everyone is unhappy and has their resumes out there, especially in Tech and Services depts where there's leader turnover.

    Cons

    If you speak up you'll be ostracized. No trust in HR or exec team. "Just keep quiet, build software; no one asked you to think." Thanks RG.

    Advice to Management

    It's too late. You've let the company and the people down. You're loosing your best intellectual capital. You can replace people but the new people have no historical understanding of how and why things were done. Execs just pretend everything is fine. Horrible place. On my way out!



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