Dealertrack Technologies Reviews

Updated March 24, 2015
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3.1
123 Reviews
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Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
89 Ratings

Pros
  • management really seems to care about work life balance and attempts to listen to it's employees (in 7 reviews)

  • Remote opportunities, growing company, good benefits (in 6 reviews)

Cons
  • Senior management is micro managerial and often de motivational (in 7 reviews)

  • Overall Benefits below average compared to other companies of similar size in the Greater New York Area (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    1 person found this helpful

    Great Company with an Awesome Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies

    Pros

    From the first day I started working in the office, the entire staff has been helpful, friendly and extremely welcoming. The atmosphere is very laid back, fun and collaborative. The 2 offices I have worked/trained at offer different perks such as yoga classes, chair massages, coffee/tea bars and organic kitchens. The training was very hands on and educational and there is plenty of opportunity for growth within the company!

    Cons

    I haven't experienced anything negative.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great company to start your career and grow with . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (more than a year)

    Pros

    Great company that is growing and cares a lot about employee engagement and their team members.
    Wonderful work life balance as you have the option to work from home whenever needed.

    Cons

    Titles for jobs and promotions are not always available

    Advice to ManagementAdvice

    Keep up the good work and maybe add more employee incentive programs.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful

    Exciting place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Representative in Northeast, NY
    Current Employee - Field Representative in Northeast, NY

    I have been working at Dealertrack Technologies

    Pros

    Fast growing, unique position in market, great people, fast paced, decent management. This is a company going places and has the potential to become beyond amazing.

    Cons

    Growing pains are always an issue with fast growth. While efforts are being made, implementation and support can sometimes be a disaster requiring some damage control. We always make it right, but sometimes get bruised in the process.

    Advice to ManagementAdvice

    Admit to hiring mistakes early and keep bringing in the best people. One weak teammate can really hurt everyone's efforts. Stop changing territories and compensation plans.

    Recommends
    Positive Outlook
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  5. Innovative Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    great working environment, good people and management

    Cons

    This company is all about investing profits back into the company. Kickbacks,raises and promotions are hard to come by it seems

    Recommends
    Positive Outlook
    Approves of CEO
  6. I have been working here for over two years and joined Dealertrack through an acquisition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than a year)

    Pros

    The company really cares about work-life balance. Benefits are great. Health and wellness are priorities.
    Team members are given the tools necessary to perform their assigned duties and are accommodating to special needs. The goal-setting process has improved recently to support an emphasis on personal goals reflecting corporate goals to aim for a sense of unity company-wide.

    Cons

    There is not enough communication across solutions teams so that each team member is aware of what the products are and their purpose to our customers.

    Advice to ManagementAdvice

    Focus on customer support. Our company mission and goal are excellent, but having loyal customers will fuel those ambitions.

    Recommends
    Positive Outlook
  7. Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Lake Success, NY
    Current Employee - Business Development in Lake Success, NY

    I have been working at Dealertrack Technologies

    Pros

    Great benefits and culture makes for a balance existence.

    Cons

    Traveling to Long Island from NJ is th pits

    Advice to ManagementAdvice

    Stay connected to the little people

    Recommends
    Positive Outlook
    Approves of CEO
  8. Forward Thinking Company with a Great Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT

    I have been working at Dealertrack Technologies full-time (more than a year)

    Pros

    Dealertrack is a face-paced, growing technology company that is transforming automotive retail. From day one I have been surrounded by positive energy and work with extremely talented team members who share a wealth of knowledge! The benefits are great and the perks are amazing. If you enjoy working hard and appreciate change, there is a lot of career opportunities and upward movement!

    Cons

    One challenge has been getting to know and understand all the products Dealertrack has to offer.

    Advice to ManagementAdvice

    Keep up with the hard work, your energy is contagious!

    Recommends
    Positive Outlook
    Approves of CEO
  9. Dealertrack is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies

    Pros

    Managers who care about their employees and they are willing to be flexible.

    Cons

    Taking inbound calls can be draining over time.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
  10. 3 people found this helpful

    Used to be a good company to work with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (more than 8 years)

    Pros

    Tremendous growth and future runway.
    Solid balance sheet and opportunity to become $1.5B company in 2-3 years.
    New state of the art offices being built.

    Cons

    Top management is no longer connected with reality of the company.
    Integration of last acquisition (dealer.com) did not take place.
    All decisions are dealer.com centric.
    Collaboration is no longer a value.
    Compensation is behind the market place.

    Advice to ManagementAdvice

    Recover the culture that make this company successful.
    Get back to the "One Dealertrack" concept.
    Integrate dealer.com as soon as possible.

    Doesn't Recommend
    Positive Outlook
  11. 1 person found this helpful

    Turbulent ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology in Lake Success, NY
    Current Employee - Technology in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Technology company, location, work culture, nice people, great market positioning

    Cons

    DT has many parts, formerly independent companies now LOBs within Dealertrack. Each one is different and the work experience differ greatly by location.

    Some locations ( see Dealer.Com ) are much more like "technical company" where the programmers and the engineers rule.

    Some locations ( see Headquarters ) run more like a bank where the business would gladly outsource the whole shebang someplace if they could get away with it.

    Some other locations ( Sacramento ) are not that good at all, toxic culture, a lot of bitter and disappointed people
    In addition to typical growing pains

    Advice to ManagementAdvice

    This is a technology company where a lot of people do not realize that this is in fact a technology company. Promote engineering culture

    Recommends
    Positive Outlook
    Disapproves of CEO

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