Dealertrack Technologies Reviews

Updated June 28, 2015
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142 Employee Reviews

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  1. Client Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Agent in South Jordan, UT
    Current Employee - Client Support Agent in South Jordan, UT

    I have been working at Dealertrack Technologies full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A generous company who is invested in their team members.

    Cons

    With any publicly traded company they report to a board and the bottom line always counts.


  2. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Remote, OR
    Current Employee - Project Manager in Remote, OR

    I have been working at Dealertrack Technologies full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Growing company, with many acquisitions over the years. Its been fun being part of this ride for the last 6 years making giant leaps in the Automotive Retail Industry. They try hard to give a good work life balance...it just takes time to get there.

    Cons

    Our division has had many changes and restructures, and being a remote employee our options for advancement have been limited,

    Advice to Management

    You can better understand your business needs by looking from the ground up, not the top down!


  3. Helpful (2)

    It was great to work for this company untl Dealer.com was acquired

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Confidential in Lake Success, NY
    Former Employee - Confidential in Lake Success, NY

    I worked at Dealertrack Technologies full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Continuous growth and runway for becoming a leader in the industry and transform car retailing processes

    Cons

    Shift of power to Burlington, VT. It seems Dealer.com acquired Dealertrack instead of all the way around.
    Former management team including CEO are careless about the consequences of that change.
    Need a sponsor from Dealer.com to succeed.

    Advice to Management

    Integrate Dealer.com product and brand to Dealertrack.


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  5. Helpful (1)

    Training Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Remote employee, make my own schedule, work from home

    Cons

    Pay is peanuts yet the company is making money hand over fist

    Advice to Management

    Pay more


  6. Helpful (1)

    Exciting place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Representative in Northeast, NY
    Current Employee - Field Representative in Northeast, NY

    I have been working at Dealertrack Technologies

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fast growing, unique position in market, great people, fast paced, decent management. This is a company going places and has the potential to become beyond amazing.

    Cons

    Growing pains are always an issue with fast growth. While efforts are being made, implementation and support can sometimes be a disaster requiring some damage control. We always make it right, but sometimes get bruised in the process.

    Advice to Management

    Admit to hiring mistakes early and keep bringing in the best people. One weak teammate can really hurt everyone's efforts. Stop changing territories and compensation plans.


  7. Great company to start your career and grow with . . .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company that is growing and cares a lot about employee engagement and their team members.
    Wonderful work life balance as you have the option to work from home whenever needed.

    Cons

    Titles for jobs and promotions are not always available

    Advice to Management

    Keep up the good work and maybe add more employee incentive programs.


  8. Innovative Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great working environment, good people and management

    Cons

    This company is all about investing profits back into the company. Kickbacks,raises and promotions are hard to come by it seems


  9. I have been working here for over two years and joined Dealertrack through an acquisition.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company really cares about work-life balance. Benefits are great. Health and wellness are priorities.
    Team members are given the tools necessary to perform their assigned duties and are accommodating to special needs. The goal-setting process has improved recently to support an emphasis on personal goals reflecting corporate goals to aim for a sense of unity company-wide.

    Cons

    There is not enough communication across solutions teams so that each team member is aware of what the products are and their purpose to our customers.

    Advice to Management

    Focus on customer support. Our company mission and goal are excellent, but having loyal customers will fuel those ambitions.


  10. Great work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Lake Success, NY
    Current Employee - Business Development in Lake Success, NY

    I have been working at Dealertrack Technologies

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and culture makes for a balance existence.

    Cons

    Traveling to Long Island from NJ is th pits

    Advice to Management

    Stay connected to the little people


  11. Helpful (5)

    Turbulent ride

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology in Lake Success, NY
    Current Employee - Technology in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Technology company, location, work culture, nice people, great market positioning

    Cons

    DT has many parts, formerly independent companies now LOBs within Dealertrack. Each one is different and the work experience differ greatly by location.

    Some locations ( see Dealer.Com ) are much more like "technical company" where the programmers and the engineers rule.

    Some locations ( see Headquarters ) run more like a bank where the business would gladly outsource the whole shebang someplace if they could get away with it.

    Some other locations ( Sacramento ) are not that good at all, toxic culture, a lot of bitter and disappointed people
    In addition to typical growing pains

    Advice to Management

    This is a technology company where a lot of people do not realize that this is in fact a technology company. Promote engineering culture



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