Dealertrack Technologies Reviews

Updated March 24, 2015
123 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful

    Good work/life balance. Bright future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Dealertrack Technologies

    Pros

    Good benefits, good work/life. Opportunities to advance.

    Cons

    "Cool kid club" culture at Dealer.com was very strong before acquisition was really strong. And horrible. Hopefully this will change under new company. Not a "Con" yet, but I'm still keeping my eyes open.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful

    Excellent Vision and Momentum Globally but Lacks Local Integration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Controller in Sacramento, CA
    Current Employee - Data Controller in Sacramento, CA

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Stable and growing!
    Has the resources to acquire what the company needs to reach it's goal.
    Leading the way in it's industry.

    Cons

    Due to aggressive company acquisitions over a short period of time, there is a lack of cohesiveness from department to department or from location to location.
    No opportunities to feed back ideas or innovations from the bottom to the top.

    Advice to ManagementAdvice

    Find out what talent you have acquired and help them find the proper position, title or team to best utilize their talents. Don't let them die on the vine.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Working at Dealertrack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Engineer in New Hyde Park, NY
    Former Employee - Production Engineer in New Hyde Park, NY

    I worked at Dealertrack Technologies

    Pros

    Great Place to work at
    No strict dress code
    Managers are easy going

    Cons

    To many programmers, not sure who is actually doing any work.
    Do not mess up their production line.

    Advice to ManagementAdvice

    Please get rid of the Head count - There is plenty of people not doing any work on the payroll.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Dealertrack, great rising company with plenty of growth options.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Dealertrack Technologies as a contractor (more than a year)

    Pros

    Heavy on the competitive acquisition side and with that come many changes. The company has evolved to the extent that it is a heavy player in the niche industry.

    Cons

    With acquisitions come changes, it can be a challenge to form teams to keep all of the talent in place. Overall, more pro's than cons.

    Recommends
    Positive Outlook
  6. 1 person found this helpful

    Company continuing to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than 8 years)

    Pros

    Consistent growth
    Good work life balance
    Quality people
    Frequently asking for team member feedback
    Business is booming

    Cons

    Data is all over the place
    Internal processes can use improvement
    Need for automation in many areas
    Difficult to keep up with all of the acquisitions

    Recommends
    Positive Outlook
    Approves of CEO
  7. 6 people found this helpful

    If you want the truth...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Lake Success, NY
    Former Employee - Senior Software Engineer in Lake Success, NY

    I worked at Dealertrack Technologies full-time (more than 5 years)

    Pros

    Co-workers pre-2014. Teamwork, partnership, and common goals were clear before 2014. Many new projects and opportunities to grown. Post March 2014 the company (culture, products, teams) has been in a downward spiral.

    Cons

    There has been a shift in the direction of Dealertrack since the acquisition of Dealer.com. Each company has very different cultures, and there have been significant clashes in many departments. Technology, Marketing, and Human Resources departments now report to Dealer.com leadership. Unfortunately the Dealer.com team lack experience in leadership and in professionalism. Everyday there's another story shared about the level of disrespect and disregard by Dealer.com employees. Frustration and anger is prevalent in many Dealertrack offices. All attempts to resolve issues have been ignored. Dealer.com is full steam ahead without regard or apparent awareness of the mess they're creating. Key Dealertrack managers with vast experience have either left already or are in the interview process. The voice of employees is ignored by the executive team.

    Advice to ManagementAdvice

    Executive Team - You've turned your back on Team Members and they are leaving. Take the time to find out why and do something about it. Listen more. The evidence is in front of you. In addition, you've been selling off your stock and it's driving the stock price down. It's as if you're jumping ship too.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    Leadership changes strategy, vision, values, culture constantly, Poor employee development and no loyalty to employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies

    Pros

    Stale competition and the core transaction business keep the company profitable. Execs do understand the auto business.

    Cons

    Poor Executive team that is out of touch with most. General Managers create silos of operation because they run discrete P&Ls. Company is ineffective at creative synergies among it's business ops. Company buys businesses and shuts them down, sending a poor message internally and externally. Key staff can disrupt their lives and move at the request of the company, but do not get any measure of appropriate return back. Going from one office to the next is like going from one company to another. There are different ways of doing things, different cultures, no communications, collaboration or cooperation among business units or offices, and the General Managers like it that way since they have control over their own kingdom.

    Advice to ManagementAdvice

    Get a decent CIO and get a good COO. Remove the GM and silod P&L structure. Keep hoping that the competition remains stagnant. Stop reorganizing and create a vision for the company that employees can buy into.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 7 people found this helpful

    Stay Away!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Dealertrack Technologies

    Pros

    If you're in a NON threatening position, they LOVE you, if however, the senior leadership (anyone Sr. Director or above), and you're not a YES person, they will chew you up and get rid you faster then they hired you.

    Cons

    The Leadership team is STUCK .... They don't accept new ideas (unless it's theirs), and they don't like people that DON'T agree with them.

    Advice to ManagementAdvice

    RETIRE!! Hire new blood. The management at DealerTrack is as stale - Very reminiscent of our Congress, Senate etc..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 5 people found this helpful

    Worst company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BDC Inside Sales in South Jordan, UT
    Current Employee - BDC Inside Sales in South Jordan, UT

    I have been working at Dealertrack Technologies full-time (more than 5 years)

    Pros

    The occasional lunch that is bought for the employees, some of their incentives are nice if you're able to reach their goal demands.

    Cons

    Management. HR has no control over any of the supervisors or managers. The managers are allowed to pick favorites and give those favorites the best leads and job positions/promotions while threatening termination of the "lesser" employees for lack of trying hard even though they are never given a chance due to the unfair biased workplace.

    Advice to ManagementAdvice

    Listen to your employees. Stop picking favorites. Several times I have went to HR about managerial problems where I am being verbally assaulted in front of my coworkers using vulgar language and nothing about it was done other than me being placed on a performance improvement plan because I was "failing" as an employee. Pretty easy to do when you're told every day how horrible you are at your job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies

    Pros

    This company is a great place to work for. They have a lot of growth opportunities.

    Cons

    I believe once the training process is better things will only get better.

    Advice to ManagementAdvice

    Provide feedback, Coach and Develop. That should be something done across the board.

    Recommends
    Positive Outlook
    Approves of CEO

Dealertrack Technologies Photos

Work at Dealertrack Technologies? Share Your Experiences

Dealertrack Technologies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.