Dealfind

www.dealfind.com
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Dealfind Reviews

10 Reviews
2.4
10 Reviews
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  1.  

    Helpful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Representative in Toronto, ON (Canada)
    Former Employee - Accounts Representative in Toronto, ON (Canada)

    I worked at Dealfind full-time

    Pros

    The salary was competitive + bonus structure were really competitive. My boss was extremely helpful and direct which was awesome in terms of knowing what I needed to do and how to improve my performance.

    Cons

    It was a sales job, so off the bat its extremely competitive. On top of that, the market we were in were in was at its peak so we had tonnes of competition. Near the end of my time there, it really became like a call centre rather than the "account rep" title that we were given.

    Recommends
    Negative Outlook
  2.  

    Oppression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Former Employee - Customer Service Representative in Toronto, ON (Canada)

    I worked at Dealfind full-time (more than a year)

    Pros

    -Acceptable salary for a call center customer service rep
    -Allowed laid off personnel to keep full health coverage for 1 year (very generous, haven't heard of this happening with other companies)

    Cons

    -Dissatisfied customers
    -Frustrated merchants
    -Resulting in non-stop phone calls (circa 2011-2012)
    -No control over your shift timings
    -Expected to maintain sent email quota (a # that increased everyday) even with backed up phone lines (expected to take all phone calls), all the while tailoring emails to each client/complaint and maintaining quality of emails
    -Felt overwhelmed and wary of taking even quick washroom breaks lest supervisors/manager think you are missing phone calls
    -In order to meet/maintain high email volume quota requirements, I logged into work from home at all hours, thus I felt like I never left work. Unsure whose fault this is, my taking the time to make sure I send quality emails to dissatisfied customers so that they felt listened to, thus falling behind in # of sent emails, or the unrealistic quota plus quality expectations of the management.

    Advice to ManagementAdvice

    Management has changed drastically now as the company laid off a large amount of staff in summer of 2012 and retained only a skeleton crew, then got bought out by another group buying company. Can only hope work environment and business practice has improved.

    Doesn't Recommend
  3.  

    An interesting experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative in Toronto, ON (Canada)
    Former Employee - Account Representative in Toronto, ON (Canada)

    I worked at Dealfind full-time (less than a year)

    Pros

    Good people at the company

    Cons

    Pretty much bankrupt so had to fire almost everyone

    Doesn't Recommend
    Negative Outlook
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  5.  

    Senior Web Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Web Developer in Toronto (Australia)
    Current Employee - Senior Web Developer in Toronto (Australia)

    I have been working at Dealfind full-time (more than a year)

    Pros

    People don't care what you are doing, it all dependends on yourself

    Cons

    You are highly self-managed, just make sure you have something to do

    Advice to ManagementAdvice

    Be more transparent

  6.  

    paid the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Former Employee - Customer Service Representative in Toronto, ON (Canada)

    I worked at Dealfind full-time (less than a year)

    Pros

    - lots of young staff
    - really good all staff parties

    Cons

    - high level of cronyism among management
    - little to no room for advancement unless you're friends or related to the person in charge
    - dishonest activity by the sales team to push profits

    Advice to ManagementAdvice

    start focusing on building relationships with merchants instead of just using them for short term profit

    Doesn't Recommend
  7.  

    dealfind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealfind

    Pros

    good pay, great environment, ability to make more money

    Cons

    not much room for growth

  8.  

    Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Representative in Toronto, ON (Canada)
    Former Employee - Accounts Representative in Toronto, ON (Canada)

    I worked at Dealfind full-time (less than a year)

    Pros

    -salary
    -shifts
    -1 hour break

    Cons

    -management
    -politics
    - they started making up impossible deadlines just to find reasons to fire people

    Advice to ManagementAdvice

    to listen to your employees

    Doesn't Recommend
    Negative Outlook
  9.  

    If you don't have CEO's brother as your Manager, you're SCREWED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - National Account Representative in Toronto, ON (Canada)
    Former Employee - National Account Representative in Toronto, ON (Canada)

    I worked at Dealfind

    Pros

    -I had the CEO's brother as my manager, and he was the best manager in the entire company. Very helpful and supportive overall.
    -Good parties once awhile
    -Easy to make friends with other department
    -Sales you have the best pay and people treat you better

    Cons

    -Had a new manager who was new to his job
    -Call Centre environment and the desk gets smaller
    -You can tell Outside Sales Reps are treated better than you
    -Don't really appreciate overtime, so don't bother
    -Your deals wont go live, if your not connected with the right internal staff

    Advice to ManagementAdvice

    -If your employees wants to do outside sales even though they're inside sales, please consider.
    -Why do you hire external when there are so many internal employees who are qualified to move up?
    -Manage your managers, please. There are horror stories about some managers conducts.

  10.  

    Easy money for a smooth talker - however management is unprofessional and favoritism is king

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Representative in Toronto, ON (Canada)
    Current Employee - Account Representative in Toronto, ON (Canada)

    I have been working at Dealfind

    Pros

    - Great commission structure ( 10, 5, or 2 % of sales)
    - Good Hours 9-5, or 10-6,
    - New Company near highway easy commute
    - Dot com office atmosphere

    Cons

    - Lots of competition (groupon, teambuy, wagjag)
    - no respect or recognition from Management
    - Impossible to move up if you are not a favorite
    - No paid vacation

    Advice to ManagementAdvice

    Respect your employees (especially sales) since they are the soul of your company
    - give people a day off without a doctors note since it is unpaid
    - TALK TO YOUR SALES TEAM TO HEAR WHAT THEY HAVE TO SAY
    - more communication between analyst, sales, and production

  11. 1 person found this helpful  

    Work in an extremely negative environment where employees work during lunch hour/breaks in order to keep up w/ work load

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service
    Former Employee - Customer Service

    I worked at Dealfind

    Pros

    During lunch when everyone bashes how awful work is. Receive up to 5% salary increase after probation.

    Cons

    Never receive any positive feedback. Several reasons for employees to get written up for. Not enough staff to cover work load. High turnover. Once a month employees can work up to 9 days in a row. Supervisors take advantage of their role and do not provide proper support for employees. Favoritism between management and employees.

    Doesn't Recommend

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