Dean & DeLuca Reviews

Updated August 30, 2015
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2.8
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Justin P. Seamonds
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25 Employee Reviews

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  1. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Director in Wichita, KS
    Current Employee - Human Resources Director in Wichita, KS
    Recommends
    Positive Outlook

    I have been working at Dean & DeLuca full-time (More than a year)

    Pros

    The company is under new ownership and looking to grow and open new locations in 2016. There is also a new employee development and training program.

    Cons

    None at this time - there is unlimited potential for growth and career opportunities. It’s all about sharing a passion for food, providing exceptional service and creating an environment that fosters respect for others.


  2. Store clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Clerk in New York, NY
    Former Employee - Store Clerk in New York, NY
    Recommends

    I worked at Dean & DeLuca part-time (Less than a year)

    Pros

    Nice environment and good relationship with the colleagues. The management is ok, it depends what department you are working on.

    Cons

    The salary is low for New York standards, but is commensurate to the position. Short lunch break is another minus.


  3. Posers. They are headquartered in Wichita KANSAS.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Great brand name...until they sold out.

    Cons

    Run on a shoestring. Skeleton staff. Lost its focus on concierge treatment and customer service. Gouges customers. You can find the same products online for significantly less.

    Advice to Management

    Get back to your roots. Hire real foodies...not hicks from the sticks posing as foodies.


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  5. Helpful (1)

    They take themselves very seriously

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cheese Associate in New York, NY
    Former Employee - Cheese Associate in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dean & DeLuca full-time (Less than a year)

    Pros

    It wasn't super stressful work, very straightforward.

    Cons

    Starting wage could be higher if someone has experience already

    Advice to Management

    Be a bit more accessible


  6. Upscale atmosphere, great co-workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Espresso Associate in Charlotte, NC
    Current Employee - Espresso Associate in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dean & DeLuca part-time (More than a year)

    Pros

    Improving drink-making skills. For the most part, nice, fun co-workers. Get to see a lot of people.

    Cons

    The pay raise system was unfair. Preferred employees got a raise, while others did not (even if they worked just as hard.) Some employees did not seem to respect upper management. **This was all under one manager who Transferred, however**

    Advice to Management

    Listen to your employees. When they say they want to work more hours, let them work more than two days a week. When they tell you they get too overwhelmed by too many people coming in, and that we need more staff working, add an in-between shift. By making your employees happier, you will be, in turn, making them able to more properly take care of your customers, resulting in a better experience and higher chances of turning customers into regulars.


  7. Helpful (1)

    Great atmosphere to work in for food lovers, you get to experience different foods and a great variety of things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dean & DeLuca full-time (More than 3 years)

    Pros

    Fun face paced work environment , great place for foodies , compensation is fair but not many chances for a raise unless you really stand out from the team with your work

    Cons

    Limited training in some cases, no perks and limited benefits low compensation


  8. Helpful (3)

    I couldn't wait to get out of that place.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Location (Soho) Pay was pretty decent for retail. Schedule flexibility (if you're in school)

    Cons

    No advancement. Bad management. High turnover.

    Advice to Management

    Treat your employees with some respect.


  9. Not the place for the career minded person.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Dean & DeLuca full-time

    Pros

    Great atmosphere to work in and great people to work with.

    Cons

    No opportunities for advancement. No reviews or wage increases.

    Advice to Management

    Not everyone has a good work ethic, but the ones that do are great employees. They should be treated with more dignity and respect while trying to keep that employee on board.


  10. Helpful (1)

    Fascinating learning experience. Highly engaged. Extreme attention to detail and general excellence.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    No opinion of CEO

    I worked at Dean & DeLuca full-time (More than a year)

    Pros

    HUGE learning opportunity - daring management - open mentorship.

    Cons

    Highly competitive environment with obvious disconnect between management and creative.


  11. Great place to work, low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pastry Supervisor/Visual Merchandiser Assistant in Charlotte, NC
    Former Employee - Pastry Supervisor/Visual Merchandiser Assistant in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Dean & DeLuca full-time (More than a year)

    Pros

    Enjoyed my co-workers, learned a little bit about each department.

    Cons

    Long holiday hours low pay



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