Dean & DeLuca

www.deandeluca.com
Profile Unclaimed

Dean & DeLuca Reviews

Updated February 26, 2015
Updated February 26, 2015
24 Reviews
2.8
24 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Justin P. Seamonds
5 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    They take themselves very seriously

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Cheese Associate in New York, NY
    Former Employee - Cheese Associate in New York, NY

    I worked at Dean & DeLuca full-time (less than a year)

    Pros

    It wasn't super stressful work, very straightforward.

    Cons

    Starting wage could be higher if someone has experience already

    Advice to ManagementAdvice

    Be a bit more accessible

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Posers. They are headquartered in Wichita KANSAS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dean & DeLuca

    Pros

    Great brand name...until they sold out.

    Cons

    Run on a shoestring. Skeleton staff. Lost its focus on concierge treatment and customer service. Gouges customers. You can find the same products online for significantly less.

    Advice to ManagementAdvice

    Get back to your roots. Hire real foodies...not hicks from the sticks posing as foodies.

    Doesn't Recommend
    Negative Outlook
  3.  

    Upscale atmosphere, great co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Espresso Associate in Charlotte, NC
    Current Employee - Espresso Associate in Charlotte, NC

    I have been working at Dean & DeLuca part-time (more than a year)

    Pros

    Improving drink-making skills.
    For the most part, nice, fun co-workers.
    Get to see a lot of people.

    Cons

    The pay raise system was unfair.
    Preferred employees got a raise, while others did not (even if they worked just as hard.)
    Some employees did not seem to respect upper management.
    **This was all under one manager who Transferred, however**

    Advice to ManagementAdvice

    Listen to your employees. When they say they want to work more hours, let them work more than two days a week. When they tell you they get too overwhelmed by too many people coming in, and that we need more staff working, add an in-between shift. By making your employees happier, you will be, in turn, making them able to more properly take care of your customers, resulting in a better experience and higher chances of turning customers into regulars.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great atmosphere to work in for food lovers, you get to experience different foods and a great variety of things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY

    I have been working at Dean & DeLuca full-time (more than 3 years)

    Pros

    Fun face paced work environment , great place for foodies , compensation is fair but not many chances for a raise unless you really stand out from the team with your work

    Cons

    Limited training in some cases, no perks and limited benefits low compensation

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    I couldn't wait to get out of that place.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dean & DeLuca

    Pros

    Location (Soho)
    Pay was pretty decent for retail.
    Schedule flexibility (if you're in school)

    Cons

    No advancement.
    Bad management.
    High turnover.

    Advice to ManagementAdvice

    Treat your employees with some respect.

  7.  

    Not the place for the career minded person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Dean & DeLuca full-time

    Pros

    Great atmosphere to work in and great people to work with.

    Cons

    No opportunities for advancement. No reviews or wage increases.

    Advice to ManagementAdvice

    Not everyone has a good work ethic, but the ones that do are great employees. They should be treated with more dignity and respect while trying to keep that employee on board.

  8.  

    Fascinating learning experience. Highly engaged. Extreme attention to detail and general excellence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Dean & DeLuca full-time (more than a year)

    Pros

    HUGE learning opportunity - daring management - open mentorship.

    Cons

    Highly competitive environment with obvious disconnect between management and creative.

    No opinion of CEO
  9.  

    Great place to work, low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pastry Supervisor/Visual Merchandiser Assistant in Charlotte, NC
    Former Employee - Pastry Supervisor/Visual Merchandiser Assistant in Charlotte, NC

    I worked at Dean & DeLuca full-time (more than a year)

    Pros

    Enjoyed my co-workers, learned a little bit about each department.

    Cons

    Long holiday hours low pay

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Overall positive experience, but not a strong culture among employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Dean & DeLuca as an intern

    Pros

    Working for a company with a strong brand like D&D is a pro, and for food lovers it is a great environment.

    Cons

    Low morale among some employees, most workers didn't actually seem very passionate about the company or even the food. Was hoping to see others with strong interest in specialty foods, as I had, but it didn't seem to be the case.

    Approves of CEO
  11. 1 person found this helpful  

    Great personal growth but bad conditions of everyday work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in New York, NY
    Former Employee - Department Manager in New York, NY

    I worked at Dean & DeLuca full-time (more than a year)

    Pros

    Great "foodie" experience, exposure to very sophisticated foods

    Cons

    Bad life-work balance, did not feel that employees were well treated

    Advice to ManagementAdvice

    Treat your employees as you would like to be treated

    Recommends

Work at Dean & DeLuca? Share Your Experiences

Dean & DeLuca

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.