Deer Valley Resort

www.deervalley.com
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Deer Valley Resort Reviews

Updated January 9, 2015
Updated January 9, 2015
26 Reviews
3.8
26 Reviews
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Recommend to a friend
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Bob Wheaton
13 Ratings

Employee Reviews

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  1.  

    Fabulous Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Park City, UT
    Former Employee - Front Desk Clerk in Park City, UT

    I worked at Deer Valley Resort full-time (less than a year)

    Pros

    Great benefits are offered including: ski season pass, health insurance, PTO, etc. The company offers plenty of opportunities for promotion. Great team-oriented work environment. Senior management know you by name.

    Cons

    You're often working long hours in the winter, due to it being peak season. I feel that there could be more in depth training provided.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The Lodges at Deer Valley Resort is a one of many great places to work within the resort itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Park City, UT
    Former Employee - Front Desk Clerk in Park City, UT

    I worked at Deer Valley Resort full-time (less than a year)

    Pros

    Flexible schedule, down-to-earth people from co-workers to upper management, decent pay unlike most ski resorts, and a very family oriented environment. I really enjoyed working here and around the people that I've worked with. It's hard work and can be slightly stressful at times, but when you enjoy the company of your work peers, the day doesn't seem to exist.

    Cons

    Nothing really. Maybe a more fashion forward uniform...hahaha just kidding, but it would be nice.

    Advice to ManagementAdvice

    Keep up the good work and the good energy!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting in Park City, UT
    Former Employee - Accounting in Park City, UT

    I worked at Deer Valley Resort full-time (more than 3 years)

    Pros

    Great company to work for.

    Cons

    Seniority says more than knowledge/experience in some cases.

    Advice to ManagementAdvice

    Focus in your employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Winter Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ski Instructor in Park City, UT
    Former Employee - Ski Instructor in Park City, UT

    I worked at Deer Valley Resort full-time (more than 3 years)

    Pros

    Great support (dining rooms, high quality uniforms, mostly friendly scheduling and support staff)
    Quality teaching environment (well groomed runs, very few "hotshots" on the mountain)
    High profile clientele makes for some lucrative days

    Cons

    Supervisors were sometimes rude making for awards apologies to guests.
    Housing options are few and far between past your first year (you pretty much have to know someone in town).
    HR and dining staff could be very prickly, but reasonably so considering some of the knuckleheads they had to put up with.

    Advice to ManagementAdvice

    You guys have a tough job. Just remember that you are just as much an interface to the guests as any lift ops or ski instructor. Ski instructors can be as high maintenance as the guests, which makes your job stressful, but that doesn't mean you should treat them the same way. Your guests are on vacation, they are allowed to be stupid and late and they don't deserve to be "taught a lesson" on a day that they looked forward to all year (and paid a boat load of money for)!

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Too conservative for their own good-- Uneducated, sexist, managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Park City, UT
    Current Employee - Assistant Manager in Park City, UT

    I have been working at Deer Valley Resort full-time (less than a year)

    Pros

    Perks: Free or discounted employee meals, season ski pass plus several friend day ski passes to share.

    Park City is a beautiful place to live for a few winters.

    Cons

    Backwards management & training techniques. Extremely sexist and conservative managers, many who have been in the same position for 10-15 years, after which point the new, seasonal employees no longer question the company's and managers' practices (when they should).

    Advice to ManagementAdvice

    Remember that business is cutthroat--your competitive advantage should be more than ownership of a piece of the mountain where demand is high for skiing. Do not equate the success of your practices with the profitability of the resort, but instead with the founders who, decades ago, claimed rights to a part of the mountain in what is now a popular ski destination.

    Eventually, if you continue down this road, you will be surpassed by many other resorts who have INTERNAL competitive advantages, such as better IT systems or better treatment of employees (including WOMEN).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Competitive Pay for Entry Level Ski Instructors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Entry Level Ski Instructor in Park City, UT
    Former Employee - Entry Level Ski Instructor in Park City, UT

    I worked at Deer Valley Resort full-time (more than a year)

    Pros

    COMPENSATION:
    Numbers based on 2008/2009 season

    Typical pay for 1st year entry level instructor working in the childrens program:

    .A Conservative Breakdown of Pay:

       Base rate - $10 per hour (typical day is a 7 hour lesson and lunch is paid for)
    + # of children - $10 per child (typical group is around 5 kids)
    _____________________________________________________________
    = $120 per day
    X 5 days (based on typical working week)
    ____________________________________
    = $600 per week
    X 2 weeks (bi weekly pay schedule)
    ____________________________________
    = $1200 gross
    - 25% taxes
    ____________________________________
    = $900 in the bank
    + $200 - 800 in TIPS (Fluctuates between $20 and $80 per day)
    __________________________________________________
    = $1100 - $1900 every 2 weeks (expect the lower $1100 figure during slow times and the higher $1900 one during busy times)

    NOTE: This breakdown does not include possible wages earned from private lessons. During the 08/09 season Deer Valley paid $30 per hour if the lesson was privately requested. I didn't get many. Your results may vary.

    Additional note: PSIA level 1 certification increased my base rate by $0.50 in January.

    PERKS:

    - Utah powder. Need I say more?
    - Food served at Deer Valley is discounted for employees. (about 50%)
    - 5 lift tickets for friends and family. (should not be sold)
    - Employee housing @ about $300 per month. Cabins are located at the base of the Jordanelle Dam in Heber. (Personal opinion...living closer to park city is worth the extra money.)
    - Free demos during demo days.
    - End of season bonus (around $600)
    - Workers Compensation is fair if you get hurt.
    - Working and living in/around Park City gives you the opportunity to ski at other nearby resorts like Park City Mountain Resort and The Canyons. Tickets are free. Just bring a letter from your ski school.
    - If you have your own car you can visit more resorts on your days off (during the slow periods of the season). Alta, Snowbird, Brighton, Solitude, Snowbasin, and Powder Mountain are all within a 2 hour drive. Tickets at these resorts are discounted.
    - If you live in Park City or nearby (i.e. Kimball Junction) you get prime access to the Sundance Film Festival. You get first pick of the films you want to see. (Plan your days off accordingly).
    - If you don't like Sundance movies, no problem. The slopes are all yours. Everyone else is at the festival.
    - Moab is not far away. If that doesn't mean anything to you don't worry about it. Not all of us like to ride mountain bikes.
    - Las Vegas is only a 45 minute flight away.

    PERSONAL AND PROFESSIONAL GROWTH:

    - Free ski clinics at the end of each working day.
    - Obtaining PSIA certification improves your skiing and teaching skills.
    - Attendance of PSIA clinics is encouraged by Deer Valley. You can request multiple days off from work to attend these events. (Which also grows your professional network into other ski schools.)
    - Awesome terrain will make you a better skier.
    - Like to race? Talk to Bill Skinner. He runs the Park City Masters Ski Racing Program.
    - Upward mobility to supervisor positions.
    - Exposure and access to other resort operations allows for an additional income stream. (i.e. Rental shop, tuning room...etc...)

    Cons

    1. Forget about going home for the holidays. You're working.
    2. You'll probably be working on a powder day.
    3. You can't ski where you want to when your working on a powder day.
    4. You'll feel like a babysitter on skis most of the time.
    5. Lunch is terrible. Chicken fingers, hamburgers, etc...Bring your own lunch.
    6. The busy times will temporarily burn you out.
    7. The snow eventually melts and you have to find other work.
    8. Health insurance is not bad but not great. Don't get hurt during your personal time, you can't afford it.
    9. No 401k, dental, or vision

    Advice to ManagementAdvice

    None. My supervisors did a good job.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Benefits and a great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook II in Park City, UT
    Former Employee - Cook II in Park City, UT

    I worked at Deer Valley Resort full-time (more than a year)

    Pros

    The benefits that they offer the employees are great. There is room to move up in the company but it may take a long time.

    Cons

    The pay is disheartening to make a long life career out of it is questionable. I have a college degree and honestly the most I got out of the company was great ski benefits and something to put on my resume.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    The management plays dirty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk in Park City, UT
    Former Employee - Clerk in Park City, UT

    I worked at Deer Valley Resort part-time (more than 3 years)

    Pros

    Work-life balance is great. This is a job that you can truly discard after a season or two, and you need not worry about being fired on a day-to-day basis, because you know the managers of the company have no loyalty toward you and there are few real long-term career prospects at this company. You wouldn't want a long-term career here anyway, because your paycheck would be in the hands of a small group of disreputable people, who also stand on a shaky foundation. You can probably ski a lot.

    Cons

    Food safety is low on their list of priorities, and a poor culture combined with short-sighted, hostile management encourages employees to be silent about issues that may negatively impact guests' health and the reputation of the business. It's a small company that acts more as a club—not a "country club," but a giant wooden club, which they use to club their employees. Working here is less a profitable career, and more akin to charity work, which the managers fail to appreciate. Work here if you don't need the money and want to ski a lot and make new friends, but never give them the power to control your primary paycheck.

    Advice to ManagementAdvice

    Your egos have been artificially inflated by your own hot air. Work for a multinational Fortune 500 company for a year or two, and then take some of that training back to Deer Valley. Your company needs a major overhaul in the way you treat employees. If you want to continue posturing as the Park City mafia, then you need to remember that "loyalty" is a two-way street.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great job for the ski perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deer Valley Resort full-time (less than a year)

    Pros

    Loved getting to ski deer valley, always people around to help.

    Cons

    Great company, however management of my department left a bitter impression. Business was slow that year, and my department was overstaffed so there wasn't enough business for all of us to get paid.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Loved working with Chef Fletcher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sous Chef in Deer Valley, UT
    Former Employee - Sous Chef in Deer Valley, UT

    I worked at Deer Valley Resort full-time (more than a year)

    Pros

    Chef Fletcher is an amazing Chef and Boss

    Cons

    The inside management at HR are horrible and dishonest

    Advice to ManagementAdvice

    Get with the program! Get off your high horse!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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