Delaware North Companies

  www.delawarenorth.com
  www.delawarenorth.com

Delaware North Companies Reviews

Updated November 24, 2014
Updated November 24, 2014
173 Reviews
3.2
173 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delaware North Companies Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
53 Ratings

Review Highlights

Pros
  • The location of the actual business, such as the concessions in Yosemite National Park, Sequoia National Park (in 10 reviews)

  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 6 reviews)


Cons
  • Some really shady characters at upper management level and some really horrible units (in 9 reviews)

  • Poor work-life balance and the CEO is extremely disrespectful of the employees at every level (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Delaware North changed my view of working in the fast food industry from one of disgust to enjoyment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Clarence, NY
    Former Employee - Cashier in Clarence, NY

    I worked at Delaware North Companies full-time (less than an year)

    Pros

    Coworkers were kind and made working a pleasure, management was flexible as long as proper procedures were followed, seeing repeat customers was rewarding, training was easy, paid higher than average for similar job

    Cons

    Many days required standing all day. Meal breaks were often not long enough if break occurred when a rush of customers did.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Target Field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Delaware North Companies full-time (less than an year)

    Pros

    Everyones input seems to be valued. Opportunities to work in the off season are given to those that work hard and show that they want to be part of the team.

    Cons

    It is mostly only seasonal employment. Wages and benefits are a little low to obtain and retain the best talent for the season. It is difficult to weed out staff that are not living up to expectations due a long turn around time in hiring process.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Fun environment, but some challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delaware North Companies full-time (less than an year)

    Pros

    DNC operates in some of the biggest venues in the world from sporting venues, to national parks, to convention centers. This can make the day to day work very exciting and fast paced. Because there are numerous other venues, there are many resources for management to turn to. There are constantly internal job postings, which could allow for job growth within the company if you are willing to relocate.

    Cons

    Challenges may very depending on the venue in which you work. At a corporate level, the company tends to be very adverse to change. Non-management office staff and admin have very little opportunity for training at a corporate level, which can become difficult since they do upkeep daily operations. Also, employment at sporting venues may be sparse during the off-season, making relying on DNC for a primary job difficult for seasonal and non-management office staff.

    Advice to ManagementAdvice

    Provide more training to ALL employees to strengthen the culture and allow for job growth.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Delaware Companies Consolodated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager III in Dallas, TX
    Current Employee - Assistant Manager III in Dallas, TX

    I have been working at Delaware North Companies full-time (more than 3 years)

    Pros

    Large Company and advancement only if you want to move around the US.

    Cons

    Limited Development, No Bonus Structure, and Lack of investment in current managers

    Advice to ManagementAdvice

    Perks, Professional Development, and advancement based on performance not tenure.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great college job. Poorly managed at most levels.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissary Manager in Charlotte, NC
    Former Employee - Commissary Manager in Charlotte, NC

    I worked at Delaware North Companies full-time (more than 3 years)

    Pros

    game day operations are fun and enjoyable. Pay is ok for someone in college or high school

    Cons

    company is very poorly managed. No future of moving up as you are pretty much expendable.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Accounting and Finance intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North Companies as an intern (less than an year)

    Pros

    Nice, friendly, co-workers. Management and bosses are friendly and are willing to assist. Good work life balance.

    Cons

    Though fellow employees are willing to assist, I received no on the job training and felt like I had to pick things up on my own. Not a bad thing necessarily.

    Neutral Outlook
  8.  

    Great experience, met a lot of wonderful people, exciting to watch company grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North Companies

    Pros

    Great work-life balance
    Nice benefits for employees (discounts on lodging, restaurants, etc. at all DNC properties)

    Cons

    Very few opportunities to advance.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Club Cashier in East Rutherford, NJ
    Current Employee - Club Cashier in East Rutherford, NJ

    I have been working at Delaware North Companies part-time (more than an year)

    Pros

    The best reasons to work with this company is to achieve longevity, loyalty and career advancement opportunities. The staff members are very warm and welcoming.

    Cons

    Some of the challenges that one would experience with this company are that it is a fast paced company, and you have to follow the rules to the letter. There is no room for screw ups. Professionalism and a great personality is mandatory. I enjoy working with my peers and managers to maintain a successful and satisfactory environment for our guests, one guest at a time.

    Advice to ManagementAdvice

    Management needs to be more proactive to the needs of the employees, especially where supplying uniforms is concerned. I believe that first impressions are lasting impressions. Therefore clean neat uniforms should be maintained by employees and employers equally.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good, but not amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cage Cashier in Hamburg, NY
    Current Employee - Cage Cashier in Hamburg, NY

    I have been working at Delaware North Companies part-time (less than an year)

    Pros

    There is a huge opportunity to move around in the organization, many different venues to work at.

    Cons

    Many times an outside person can and will get the position over you if it is a promotion that isn't directly within your department.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    A great place to work, awesome people, hard work, fun, good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissary Porter in Minneapolis, MN
    Current Employee - Commissary Porter in Minneapolis, MN

    I have been working at Delaware North Companies full-time (more than an year)

    Pros

    A great place to work, awesome people, hard work, fun, good pay

    Cons

    I didn't find any

    Advice to ManagementAdvice

    Don't change a thing

    Recommends
    Positive Outlook
    Approves of CEO

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