Delaware North Companies

  www.delawarenorth.com
  www.delawarenorth.com

Delaware North Companies Reviews

Updated December 18, 2014
Updated December 18, 2014
182 Reviews
3.3
182 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delaware North Companies Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
58 Ratings

Review Highlights

Pros
  • The location of the actual business, such as the concessions in Yosemite National Park, Sequoia National Park (in 11 reviews)

  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 7 reviews)


Cons
  • Some really shady characters at upper management level and some really horrible units (in 9 reviews)

  • Paid well but no loyalty to long standing management, No work/life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In-seat Server in South San Diego, CA
    Former Employee - In-seat Server in South San Diego, CA

    I worked at Delaware North Companies part-time (more than 3 years)

    Pros

    Lots of opportunity for growth and lots of hours.

    Cons

    Lack of proper communication between supervisors and staff.

    Advice to ManagementAdvice

    Be real and communicate issues before they get out of hand.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Rochester, NY
    Current Employee - Manager in Rochester, NY

    I have been working at Delaware North Companies full-time (more than 5 years)

    Pros

    I was treated very well

    Cons

    They didn't give hour employees enough encouragement to stay

    Advice to ManagementAdvice

    More perks for hourly employees

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Unbeatable environment, great teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delaware North Companies

    Pros

    Always around sporting events, players. Multiple advancement opportunities. Down time when teams are not in town and off season

    Cons

    No work/life balance during sports season

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Generally a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Manager in Buffalo, NY
    Former Employee - Accounting Manager in Buffalo, NY

    I worked at Delaware North Companies full-time (more than 3 years)

    Pros

    Opportunity
    Fun place to work
    Bonus
    Surrounded by hard working people

    Cons

    Time off is not as robust as other companies
    work-life balance is difficult at times

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Soldier Field Beer Vendor

    Former Employee - Seat Vendor in Chicago, IL
    Former Employee - Seat Vendor in Chicago, IL

    I worked at Delaware North Companies part-time (more than an year)

    Pros

    -Exciting fast paced atmosphere.
    -Ability to be at games.
    -Interaction with fans.
    -Unlimited income potential, completely commission based, no salary.
    -Flexible hours.

    Cons

    -Hard work.
    -Inefficient operations, had to wait for more supply frequently, had to bring hundreds of dollars for bank.
    -Understaffed.
    -Limited hours.
    -No strategy for vendor locations, some sections get worked, others no vendors at all.

    Advice to ManagementAdvice

    -Better restocking process.
    -Create team environment.

  7.  

    Delaware North changed my view of working in the fast food industry from one of disgust to enjoyment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Clarence, NY
    Former Employee - Cashier in Clarence, NY

    I worked at Delaware North Companies full-time (less than an year)

    Pros

    Coworkers were kind and made working a pleasure, management was flexible as long as proper procedures were followed, seeing repeat customers was rewarding, training was easy, paid higher than average for similar job

    Cons

    Many days required standing all day. Meal breaks were often not long enough if break occurred when a rush of customers did.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Target Field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Delaware North Companies full-time (less than an year)

    Pros

    Everyones input seems to be valued. Opportunities to work in the off season are given to those that work hard and show that they want to be part of the team.

    Cons

    It is mostly only seasonal employment. Wages and benefits are a little low to obtain and retain the best talent for the season. It is difficult to weed out staff that are not living up to expectations due a long turn around time in hiring process.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Although I was only there a short time, I loved working for Delaware North.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Clarence, NY
    Former Employee - Cashier in Clarence, NY

    I worked at Delaware North Companies full-time (less than an year)

    Pros

    Paid training, higher than average salary, friendly work environment, valued the customers and the employees highly

    Cons

    Some days are long and demand standing on your feet all day. Getting time off could be challenging on short notice.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    Fun environment, but some challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delaware North Companies full-time (less than an year)

    Pros

    DNC operates in some of the biggest venues in the world from sporting venues, to national parks, to convention centers. This can make the day to day work very exciting and fast paced. Because there are numerous other venues, there are many resources for management to turn to. There are constantly internal job postings, which could allow for job growth within the company if you are willing to relocate.

    Cons

    Challenges may very depending on the venue in which you work. At a corporate level, the company tends to be very adverse to change. Non-management office staff and admin have very little opportunity for training at a corporate level, which can become difficult since they do upkeep daily operations. Also, employment at sporting venues may be sparse during the off-season, making relying on DNC for a primary job difficult for seasonal and non-management office staff.

    Advice to ManagementAdvice

    Provide more training to ALL employees to strengthen the culture and allow for job growth.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Delaware Companies Consolodated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager III in Dallas, TX
    Current Employee - Assistant Manager III in Dallas, TX

    I have been working at Delaware North Companies full-time (more than 3 years)

    Pros

    Large Company and advancement only if you want to move around the US.

    Cons

    Limited Development, No Bonus Structure, and Lack of investment in current managers

    Advice to ManagementAdvice

    Perks, Professional Development, and advancement based on performance not tenure.

    Recommends
    Positive Outlook
    Approves of CEO

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