Delaware North Companies

  www.delawarenorth.com
  www.delawarenorth.com

Delaware North Companies Reviews

Updated October 21, 2014
Updated October 21, 2014
163 Reviews
3.0
163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delaware North Companies Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
47 Ratings

Review Highlights

Pros
  • The location of the actual business, such as the concessions in Yosemite National Park, Sequoia National Park (in 10 reviews)

  • Good work life balance in off season (in 5 reviews)


Cons
  • The old school culture of work hard with no work life balance (in 6 reviews)

  • Hard work, long hours but well worth the effort (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good, but not amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cage Cashier in Hamburg, NY
    Current Employee - Cage Cashier in Hamburg, NY

    I have been working at Delaware North Companies part-time (less than an year)

    Pros

    There is a huge opportunity to move around in the organization, many different venues to work at.

    Cons

    Many times an outside person can and will get the position over you if it is a promotion that isn't directly within your department.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A great place to work, awesome people, hard work, fun, good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissary Porter in Minneapolis, MN
    Current Employee - Commissary Porter in Minneapolis, MN

    I have been working at Delaware North Companies full-time (more than an year)

    Pros

    A great place to work, awesome people, hard work, fun, good pay

    Cons

    I didn't find any

    Advice to ManagementAdvice

    Don't change a thing

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager II in Saint Louis, MO
    Former Employee - Assistant Manager II in Saint Louis, MO

    I worked at Delaware North Companies full-time (more than an year)

    Pros

    Fun environment, great co-workers, free meals, work at Busch Stadium, Edwards Jones Dome or Ballpark Village. Can sometimes even meet players, during post-season all employees there for less than 5 years get time and a half employees with 5 years or more get double time

    Cons

    Starting pay is the greatest, but $0.50 raise every year you work. Off season can mean very few hours if any at all.

    Advice to ManagementAdvice

    Kepp doing what you're doing.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    DNC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Baltimore, MD
    Former Employee - Intern in Baltimore, MD

    I worked at Delaware North Companies part-time (more than an year)

    Pros

    Staff was fun and friendly, atmosphere was exciting.

    Cons

    Pay was minimal. Hours were long during the season.

    Advice to ManagementAdvice

    Focus on the employees that benefit the company the most

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    DNC has been good to me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delaware North Companies full-time (more than 10 years)

    Pros

    Many very good people work for DNC.

    Cons

    Extremely adverse to risk taking.

    Advice to ManagementAdvice

    Challenge the unions.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good On A Unit Level, Clunky On An Overall Level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT ASSISTANT
    Former Employee - IT ASSISTANT

    I worked at Delaware North Companies as an intern (more than an year)

    Pros

    Company takes good care of its employees.
    Lots of expertise among the team.
    People stay at DNC for a long time

    Cons

    Company is so big, it takes forever to get anything accomplished.

    Advice to ManagementAdvice

    Create value for the average, low wage employee, and you'll see your company soar to new heights.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Delaware North Companies as an intern (less than an year)

    Pros

    Great environment, very friendly staff, very flexible schedule especially if you're a student.

    Cons

    DNC operates at various pro sports arenas like MLB and NFL stadiums so work can be hectic during the season but after the season is over there isn't much to do. If you're looking for a place to be working as an intern then this isn't it because the work revolves around full time workers doing there own stuff most of the times.

    Advice to ManagementAdvice

    More valuable opportunities for Interns

    Negative Outlook
    No opinion of CEO
  9.  

    To many responsibilities and not enough staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Supervisor in Victor, NY
    Former Employee - Supervisor in Victor, NY

    I worked at Delaware North Companies full-time (more than an year)

    Pros

    I worked at the Seneca Travel Plaza. The pay was reasonable, a bit over min. wage and after my promotion I was given a dollar raise. The company itself was beneficial for my family where when I needed time off, they'd be reasonable to bend the schedule.

    Cons

    Management itself is unreasonable when it comes to fitting the needs of the staff. Understaffed even during the busiest time. They promoted a employee to trainer where he didn't have any of the necessary people skills in order to fullfll his duties, two people quit because of his work attitude. Management often blames employees and vise versa instead of looking at the overall problem of being overworked and not enough support.

    Advice to ManagementAdvice

    Talk to your employees and meet their needs as a whole. Don't allow upper management to make them feel like they need to meet unfair expectations. Lead by example; don't promote a rule or guideline and not follow it yourself. No cell phone policy? Get off your cell phone. More cleaning? Pick up a broom. Want employees to work harder? Be out there in the mess instead of on the sidelines.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Excellent company - Food Prep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Prep in Atlanta, GA
    Former Employee - Food Prep in Atlanta, GA

    I worked at Delaware North Companies full-time (less than an year)

    Pros

    Great hours 40+ , the pay was ok... union as well.... Got hired thru a job fair started 2weeks after

    Cons

    Lazy workers, Managers barely help their team they are no where to be found at times

    Advice to ManagementAdvice

    Keep up the good work and help your team

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Pretty good...wasn't any bad surprises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Supervisor in Baltimore, MD
    Former Employee - Retail Supervisor in Baltimore, MD

    I worked at Delaware North Companies part-time (less than an year)

    Pros

    Part time hours that go along the baseball schedule. There aren't any surprise duties. It's basic retail (customer service, register, inventory etc) that you would expect. Nice discount on items in the team store and you get a free meal and drink every shift.

    Cons

    The pay isn't great. The heat can be a little extreme some days. They did an inventory check every month which seems unnecessary. There isn't really any room to grow within the company unless you are inside the little clicks or related to somebody.

    Advice to ManagementAdvice

    The pay should be better for the amount of work required by the retail supervisors. They do the majority of the hands on work with the customers and retail associates. Overall I think it is an ok part time job, but it could be great with better pay and more opportunities for advancement.

    Recommends
    Positive Outlook
    No opinion of CEO

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