Delaware North Reviews

Updated July 27, 2015
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3.1
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Approve of CEO
Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
75 Ratings

Pros
  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 7 reviews)

  • The jobs are fast-paced and exciting (in 7 reviews)

Cons
  • Upper Management sometimes does too much (in 9 reviews)

  • The old school culture of work hard with no work life balance (in 5 reviews)

More Pros and Cons

235 Employee Reviews

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  1. Featured Review

    Helpful (2)

    Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Club Cashier in East Rutherford, NJ
    Current Employee - Club Cashier in East Rutherford, NJ

    I have been working at Delaware North part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best reasons to work with this company is to achieve longevity, loyalty and career advancement opportunities. The staff members are very warm and welcoming.

    Cons

    Some of the challenges that one would experience with this company are that it is a fast paced company, and you have to follow the rules to the letter. There is no room for screw ups. Professionalism and a great personality is mandatory. I enjoy working with my peers and managers to maintain a successful and satisfactory environment for our guests, one guest at a time.

    Advice to Management

    Management needs to be more proactive to the needs of the employees, especially where supplying uniforms is concerned. I believe that first impressions are lasting impressions. Therefore clean neat uniforms should be maintained by employees and employers equally.


  2. Retail Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Yosemite Village, CA
    Current Employee - Anonymous Employee in Yosemite Village, CA

    I have been working at Delaware North full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Work in great and exciting locations. Sense of community. Fast paced with growth opportunities. Great upper management leadership. Employee discounts on purchases grow with seniority.

    Cons

    Working in remote locations. Pay not as high to comparable jobs due to employee housing allowance. Employee housing is small.

    Advice to Management

    Be prepared to work and play in a remote location. You see your staff and managers everyday on and off the clock so you always need to be "on your best behavior"


  3. commissary manager

    • Work/Life Balance
    Current Employee - Commissary/Purchasing Manager in Minneapolis, MN
    Current Employee - Commissary/Purchasing Manager in Minneapolis, MN

    I have been working at Delaware North full-time (More than 10 years)

    Pros

    Fun venues to work in. Great people to work with.

    Cons

    0 work life balance. Very long days


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delaware North part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Working professional games and concerts

    Cons

    paying for parking, lack of strong upper management


  6. Grow from Within

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Delaware North full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Openings all over the world.

    Cons

    You have to be willing to relocate to advance in the company

    Advice to Management

    Pick better upper Management for Units. Too many people slip through the cracks that are terrible operators. You have great people working for you already, and they need to be given the chance to grow internally. Too many bad managers.


  7. Corporate expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Delaware North full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Pay Benefits Good learning and development programs available Entertains potential new business ideas. Level of experience required is very minimal.

    Cons

    Upper management has unrealistic demands. Will sell you on an ideal position that is not attainable. No support from the main office when needed.

    Advice to Management

    Train before ignoring problems.


  8. department manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director/DM in Austin, TX
    Current Employee - Director/DM in Austin, TX

    I have been working at Delaware North full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great opportunities to grow and travel with the company..fast paced, never boring..

    Cons

    unrealistic expectations from upper management based upon the workforce union driven payscale you are forced to work with...

    Advice to Management

    do whatever you can to dump the union environment...protects the bad associates and chases away the good ones....hourly payscale is not current with market


  9. My time at DNC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Staff/Hospitality in Buffalo, NY
    Former Employee - Bar Staff/Hospitality in Buffalo, NY

    I worked at Delaware North part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Work at famous stadiums like Wembley and Emirates. Flexible- You can choose shifts that are suitable to you.

    Cons

    Bar Staff - Hours are short. The reprocessing of the worn uniforms, wearing random sizes.

    Advice to Management

    I know there are a lot of workers but I think you should plan to equip each individual with new uniform and allow them to manage it.


  10. Front Desk manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Front Desk Manager in Yosemite National Park, CA
    Former Employee - Hotel Front Desk Manager in Yosemite National Park, CA

    I worked at Delaware North full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    DNC Parks and Resorts is a good company to work for.

    Cons

    Better benefit packages for managers

    Advice to Management

    DNC has a lot of growth potential take advantage of it!


  11. Sportservice DNC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North

    Recommends
    Recommends

    Pros

    It was cool working at Soldier Field. The people were pretty nice for the most part. It was a pretty decent job for the money.

    Cons

    There was always a lack of communication and therefore confusion. It seemed like some of the higher ups weren't all on the same page.

    Advice to Management

    Better communication.



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