Delaware North Reviews

Updated March 21, 2015
206 reviews filtered by
  • Any Location
  • Any Job Title
3.2
206 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
64 Ratings

Pros
  • The location of the actual business, such as the concessions in Yosemite National Park, Sequoia National Park (in 11 reviews)

  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 7 reviews)

Cons
  • Some really shady characters at upper management level and some really horrible units (in 9 reviews)

  • Paid well but no loyalty to long standing management, No work/life balance (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Club Cashier in East Rutherford, NJ
    Current Employee - Club Cashier in East Rutherford, NJ

    I have been working at Delaware North part-time (more than a year)

    Pros

    The best reasons to work with this company is to achieve longevity, loyalty and career advancement opportunities. The staff members are very warm and welcoming.

    Cons

    Some of the challenges that one would experience with this company are that it is a fast paced company, and you have to follow the rules to the letter. There is no room for screw ups. Professionalism and a great personality is mandatory. I enjoy working with my peers and managers to maintain a successful and satisfactory environment for our guests, one guest at a time.

    Advice to ManagementAdvice

    Management needs to be more proactive to the needs of the employees, especially where supplying uniforms is concerned. I believe that first impressions are lasting impressions. Therefore clean neat uniforms should be maintained by employees and employers equally.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Delaware North

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Cashier in Minneapolis, MN
    Former Employee - Retail Cashier in Minneapolis, MN

    I worked at Delaware North part-time (more than a year)

    Pros

    Great training for future employment.

    Cons

    Some positions are taken too seriously

    Advice to ManagementAdvice

    Great company!

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Work while watching sports!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premium Services Manager in Saint Louis, MO
    Former Employee - Premium Services Manager in Saint Louis, MO

    I worked at Delaware North full-time (more than 5 years)

    Pros

    Watch pro sports. Great work atmosphere, great people. Diverse network capabilities. Opportunity to travel all over the country to assist other venues.

    Cons

    Long hours. During homestands of teams very few days off

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Chicago, IL
    Former Employee - Supervisor in Chicago, IL

    I worked at Delaware North

    Pros

    Great employer! Value input and regularly recognize outstanding effort, would work for them again!

    Cons

    Only department heads are salary and offered benefits, relocation is likely to advance to one of these positions.

    Recommends
    Approves of CEO
  6. 1 person found this helpful

    No growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stand Attendant (Concessions Department) in Detroit, MI
    Former Employee - Stand Attendant (Concessions Department) in Detroit, MI

    I worked at Delaware North part-time (more than 3 years)

    Pros

    Decent pay diverse group of companies workers

    Cons

    No room for growth. They give incompetent people lead jobs.

    Advice to ManagementAdvice

    Stop hiring big headed managers who try to belittle their workers

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. They don't give up on their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Associate
    Current Employee - Catering Associate

    I have been working at Delaware North part-time (more than a year)

    Pros

    They reward you on a job well done. They genuinely care about their employees as people not as just a number or another face in a crowd

    Cons

    the only con that i would say about the company is they might concentrate on one department more than others when rewarding their employees

    Advice to ManagementAdvice

    Don't play favorites, be fair.

    Recommends
    Positive Outlook
  8. Go Work Someplace Else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North

    Pros

    The pay was okay and you get to work in interesting places.

    Cons

    Very oppressive environment to work in. Management demands are high and your job is always threatened. They motivate employees through negative reinforcement. If you become ill they will find a way to get rid of you.

    Advice to ManagementAdvice

    None because you are too arrogant to listen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Airport

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North

    Pros

    Co-workers had alot of fun working with my co-worker.

    Cons

    Cut hours and staff and hot having food orders in on time.

    Advice to ManagementAdvice

    Get management who knows what they are doing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Excellent Company, too many managers, feedback gets lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concessions in Boston, MA
    Former Employee - Concessions in Boston, MA

    I worked at Delaware North full-time (more than 10 years)

    Pros

    Fun, exciting and flexible employer. Many perks. Delaware North owns and or operates many venues across the united states . there is much room for advancement as long as you are willing to relocate ,many times

    Cons

    management is always changing, by the time you get a manager that understands the systems , the either transfer or quit.

    Advice to ManagementAdvice

    Management should listen to the employees who have been with them at each particular venue,. Even though each location does the same thingss. There are many variables that should be considered based on the location

    Recommends
    Positive Outlook
    Approves of CEO
  11. Delaware North Travel Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North

    Pros

    Flexible for college students, generally good work environment. Learn different facets of the business. Loyal to employees, and tries to create culture among workers. Pays a little above minimum wage.

    Cons

    Working at a Travel plaza holidays, and weekends are mandatory. Can sometimes be hard to receive full time benefits, or promotions.

    Advice to ManagementAdvice

    Recognize employee accomplishments more often.

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at Delaware North? Share Your Experiences

Delaware North

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.