Delaware North

www.delawarenorth.com
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Delaware North Reviews

Updated March 1, 2015
Updated March 1, 2015
204 Reviews
3.1
204 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
63 Ratings

Review Highlights

Pros
  • The location of the actual business, such as the concessions in Yosemite National Park, Sequoia National Park (in 11 reviews)

  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 7 reviews)


Cons
  • Some really shady characters at upper management level and some really horrible units (in 9 reviews)

  • Paid well but no loyalty to long standing management, No work/life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Delaware North

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Cashier in Minneapolis, MN
    Former Employee - Retail Cashier in Minneapolis, MN

    I worked at Delaware North part-time (more than a year)

    Pros

    Great training for future employment.

    Cons

    Some positions are taken too seriously

    Advice to ManagementAdvice

    Great company!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Work while watching sports!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premium Services Manager in Saint Louis, MO
    Former Employee - Premium Services Manager in Saint Louis, MO

    I worked at Delaware North full-time (more than 5 years)

    Pros

    Watch pro sports. Great work atmosphere, great people. Diverse network capabilities. Opportunity to travel all over the country to assist other venues.

    Cons

    Long hours. During homestands of teams very few days off

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Chicago, IL
    Former Employee - Supervisor in Chicago, IL

    I worked at Delaware North

    Pros

    Great employer! Value input and regularly recognize outstanding effort, would work for them again!

    Cons

    Only department heads are salary and offered benefits, relocation is likely to advance to one of these positions.

    Recommends
    Approves of CEO
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  5.  

    They don't give up on their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Associate
    Current Employee - Catering Associate

    I have been working at Delaware North part-time (more than a year)

    Pros

    They reward you on a job well done. They genuinely care about their employees as people not as just a number or another face in a crowd

    Cons

    the only con that i would say about the company is they might concentrate on one department more than others when rewarding their employees

    Advice to ManagementAdvice

    Don't play favorites, be fair.

    Recommends
    Positive Outlook
  6.  

    Excellent Company, too many managers, feedback gets lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concessions in Boston, MA
    Former Employee - Concessions in Boston, MA

    I worked at Delaware North full-time (more than 10 years)

    Pros

    Fun, exciting and flexible employer. Many perks. Delaware North owns and or operates many venues across the united states . there is much room for advancement as long as you are willing to relocate ,many times

    Cons

    management is always changing, by the time you get a manager that understands the systems , the either transfer or quit.

    Advice to ManagementAdvice

    Management should listen to the employees who have been with them at each particular venue,. Even though each location does the same thingss. There are many variables that should be considered based on the location

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Airport

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North

    Pros

    Co-workers had alot of fun working with my co-worker.

    Cons

    Cut hours and staff and hot having food orders in on time.

    Advice to ManagementAdvice

    Get management who knows what they are doing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Delaware North Travel Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North

    Pros

    Flexible for college students, generally good work environment. Learn different facets of the business. Loyal to employees, and tries to create culture among workers. Pays a little above minimum wage.

    Cons

    Working at a Travel plaza holidays, and weekends are mandatory. Can sometimes be hard to receive full time benefits, or promotions.

    Advice to ManagementAdvice

    Recognize employee accomplishments more often.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    They provide great seasonal jobs. Good for traveling in between seasons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Cashier in Yosemite National Park, CA
    Former Employee - Retail Cashier in Yosemite National Park, CA

    I worked at Delaware North full-time (more than 5 years)

    Pros

    You're in a National Park and its a unique adventurous lifestyle. You can transfer to different job positions during seasons.

    Cons

    You are living in a more isolated area...limited social opportunities, career opportunities, and limited housing opportunities to buy your own home.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Server at DNC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Buffalo, NY
    Current Employee - Server in Buffalo, NY

    I have been working at Delaware North part-time (more than 5 years)

    Pros

    Great money and you are a part of a union

    Cons

    Doesn't invest in what they need
    Constant rotation of management

    Doesn't Recommend
    Negative Outlook
  11.  

    While working for this company I developed many professional skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in East Rutherford, NJ
    Former Employee - Retail Sales Associate in East Rutherford, NJ

    I worked at Delaware North part-time (more than 3 years)

    Pros

    Friendly, relaxed environment
    Ideal for a sports fan
    Great Wage

    Cons

    Seasonal
    8 hours a week

    Advice to ManagementAdvice

    Better training for new associates especially if they are going to be a cashier, due to the proper understanding of how to utilize the computer.

    Inform new associates of what situations require a supervisor

    Recommends
    Neutral Outlook

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