Delaware North Reviews

Updated August 28, 2015
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Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
19 Ratings

Pros
  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 7 reviews)

  • The jobs are fast-paced and exciting (in 7 reviews)

Cons
  • Upper Management sometimes does too much (in 9 reviews)

  • The old school culture of work hard with no work life balance (in 5 reviews)

More Pros and Cons

43 Employee Reviews

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  1. Featured Review

    Helpful (2)

    Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Club Cashier in East Rutherford, NJ
    Current Employee - Club Cashier in East Rutherford, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North part-time (More than a year)

    Pros

    The best reasons to work with this company is to achieve longevity, loyalty and career advancement opportunities. The staff members are very warm and welcoming.

    Cons

    Some of the challenges that one would experience with this company are that it is a fast paced company, and you have to follow the rules to the letter. There is no room for screw ups. Professionalism and a great personality is mandatory. I enjoy working with my peers and managers to maintain a successful and satisfactory environment for our guests, one guest at a time.

    Advice to Management

    Management needs to be more proactive to the needs of the employees, especially where supplying uniforms is concerned. I believe that first impressions are lasting impressions. Therefore clean neat uniforms should be maintained by employees and employers equally.


  2. Not that great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concession Supervisor
    Current Employee - Concession Supervisor
    Doesn't Recommend
    Negative Outlook

    I have been working at Delaware North full-time (Less than a year)

    Pros

    Working with professional level concessions, MLB, NFL etc. work we great volunteer groups of people Rewarding atmosphere feels great to help out the causes these groups work towards.

    Cons

    Low pay Long hours Management isn't very supportive The division of power is unorganized The GM doesn't connect with his employees on a person level. Yet he loves to tell us everything that it's wrong. Zero room for professional growth not many chances to move up. 18 hour days sometimes

    Advice to Management

    Connect more with employees, get to know them. Offer opportunities for advancement No one likes a boss that constantly gives orders it makes it easier for them to leave. Make progress reports use constructive criticism to make the workplace a better place to be. Offer more than just an hourly job


  3. Employee perspective of Delaware North

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Customer Service in Buffalo, NY
    Current Employee - Cashier/Customer Service in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North part-time (More than 3 years)

    Pros

    Advancement opportunity, Nationwide, International, job opportunities in travel/hospitality, sports services, gaming, corporate. Some jobs are union. Well established company.

    Cons

    Some jobs are not union, a job opportunity may come up that you are interested in, however, you may not want to relocate, a job opportunity may come up that would require you to commute long distance.

    Advice to Management

    Listen to employee recommendations


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  5. Front Desk manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Front Desk Manager in Yosemite National Park, CA
    Former Employee - Hotel Front Desk Manager in Yosemite National Park, CA
    Recommends
    Positive Outlook

    I worked at Delaware North full-time (More than 10 years)

    Pros

    DNC Parks and Resorts is a good company to work for.

    Cons

    Better benefit packages for managers

    Advice to Management

    DNC has a lot of growth potential take advantage of it!


  6. admin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Delaware North full-time

    Pros

    Great company a lot of room for growth and great flexible shifts as well. The supervisors were helpful.

    Cons

    A lot of attention to detail


  7. Concessions: Stand Attendant/Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/SALES ATTENDANT in Chicago, IL
    Current Employee - Cashier/SALES ATTENDANT in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Delaware North (More than 8 years)

    Pros

    Working with the fun customers

    Cons

    Not full-time position, longevity of the baseball game, employees don't have a set schedule, give employees & guest better healthy choices


  8. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Recommends

    I have been working at Delaware North as an intern

    Pros

    Teaches fundamentals in accounting as well as organization.

    Cons

    Work very long hours


  9. Great company to be a part of!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Liquor Porter in Buffalo, NY
    Former Employee - Liquor Porter in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delaware North part-time (Less than a year)

    Pros

    Great travel discounts with their parks and resorts. Reward even low-level employees with fun incentives. A lot of opportunity for improvement.

    Cons

    Uniforms provided for line level employees working events could use some updating to give the employee a sharper image.


  10. Work while watching sports!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premium Services Manager in Saint Louis, MO
    Former Employee - Premium Services Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delaware North full-time (More than 5 years)

    Pros

    Watch pro sports. Great work atmosphere, great people. Diverse network capabilities. Opportunity to travel all over the country to assist other venues.

    Cons

    Long hours. During homestands of teams very few days off


  11. Great Employer!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Chicago, IL
    Former Employee - Supervisor in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Great employer! Value input and regularly recognize outstanding effort, would work for them again!

    Cons

    Only department heads are salary and offered benefits, relocation is likely to advance to one of these positions.



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