Delaware North Reviews

Updated July 2, 2015
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3.1
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Recommend to a friend
Approve of CEO
Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
72 Ratings

Pros
  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 7 reviews)

  • The jobs are fast-paced and exciting (in 7 reviews)

Cons
  • Upper Management sometimes does too much (in 9 reviews)

  • The old school culture of work hard with no work life balance (in 5 reviews)

More Pros and Cons

227 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (2)

    Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Club Cashier in East Rutherford, NJ
    Current Employee - Club Cashier in East Rutherford, NJ

    I have been working at Delaware North part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best reasons to work with this company is to achieve longevity, loyalty and career advancement opportunities. The staff members are very warm and welcoming.

    Cons

    Some of the challenges that one would experience with this company are that it is a fast paced company, and you have to follow the rules to the letter. There is no room for screw ups. Professionalism and a great personality is mandatory. I enjoy working with my peers and managers to maintain a successful and satisfactory environment for our guests, one guest at a time.

    Advice to Management

    Management needs to be more proactive to the needs of the employees, especially where supplying uniforms is concerned. I believe that first impressions are lasting impressions. Therefore clean neat uniforms should be maintained by employees and employers equally.


  2. Front Desk manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Front Desk Manager in Yosemite National Park, CA
    Former Employee - Hotel Front Desk Manager in Yosemite National Park, CA

    I worked at Delaware North full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    DNC Parks and Resorts is a good company to work for.

    Cons

    Better benefit packages for managers

    Advice to Management

    DNC has a lot of growth potential take advantage of it!


  3. admin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North full-time

    Approves of CEO
    Approves of CEO

    Pros

    Great company a lot of room for growth and great flexible shifts as well. The supervisors were helpful.

    Cons

    A lot of attention to detail


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Concessions: Stand Attendant/Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/SALES ATTENDANT in Chicago, IL
    Current Employee - Cashier/SALES ATTENDANT in Chicago, IL

    I have been working at Delaware North (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working with the fun customers

    Cons

    Not full-time position, longevity of the baseball game, employees don't have a set schedule, give employees & guest better healthy choices


  6. Great company to be a part of!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Liquor Porter in Buffalo, NY
    Former Employee - Liquor Porter in Buffalo, NY

    I worked at Delaware North part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great travel discounts with their parks and resorts.
    Reward even low-level employees with fun incentives.
    A lot of opportunity for improvement.

    Cons

    Uniforms provided for line level employees working events could use some updating to give the employee a sharper image.


  7. Work while watching sports!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premium Services Manager in Saint Louis, MO
    Former Employee - Premium Services Manager in Saint Louis, MO

    I worked at Delaware North full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Watch pro sports. Great work atmosphere, great people. Diverse network capabilities. Opportunity to travel all over the country to assist other venues.

    Cons

    Long hours. During homestands of teams very few days off


  8. Great Employer!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Chicago, IL
    Former Employee - Supervisor in Chicago, IL

    I worked at Delaware North

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great employer! Value input and regularly recognize outstanding effort, would work for them again!

    Cons

    Only department heads are salary and offered benefits, relocation is likely to advance to one of these positions.


  9. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Rochester, NY
    Current Employee - Manager in Rochester, NY

    I have been working at Delaware North full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was treated very well

    Cons

    They didn't give hour employees enough encouragement to stay

    Advice to Management

    More perks for hourly employees


  10. Soldier Field Beer Vendor

    Former Employee - Seat Vendor in Chicago, IL
    Former Employee - Seat Vendor in Chicago, IL

    I worked at Delaware North part-time (More than a year)

    Pros

    -Exciting fast paced atmosphere.
    -Ability to be at games.
    -Interaction with fans.
    -Unlimited income potential, completely commission based, no salary.
    -Flexible hours.

    Cons

    -Hard work.
    -Inefficient operations, had to wait for more supply frequently, had to bring hundreds of dollars for bank.
    -Understaffed.
    -Limited hours.
    -No strategy for vendor locations, some sections get worked, others no vendors at all.

    Advice to Management

    -Better restocking process.
    -Create team environment.


  11. Target Field

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Delaware North full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyones input seems to be valued. Opportunities to work in the off season are given to those that work hard and show that they want to be part of the team.

    Cons

    It is mostly only seasonal employment. Wages and benefits are a little low to obtain and retain the best talent for the season. It is difficult to weed out staff that are not living up to expectations due a long turn around time in hiring process.



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