Delaware North Reviews

Updated March 21, 2015
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Employee Reviews

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  1. Controller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Controller in Houston, TX
    Former Employee - Controller in Houston, TX

    I worked at Delaware North full-time (less than a year)

    Pros

    Weekends off. Once weekly load is done is okay. Would not return for 1 Million dollars.

    Cons

    Culture stinks. Mid managers clueless grinches. Mgmt by intimidatiin, bullying. Training poor. Pay too low to retain best help

    Advice to ManagementAdvice

    Get rid of mid managers and replace people with HR skills. Make Buffalo people get back in the field to get a clue.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Great Company benefits are watching live games

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Boston, MA
    Former Employee - Hostess in Boston, MA

    I worked at Delaware North

    Pros

    You get to watch the games and concerts if your scheduled to work work during your shift. If your a sports fan you will love it. Even if your not a sports fan you will love it. Your manager might even give you a hook up for something special. They treat their employees well. Pay is ok for a part time job. Co-workers have very interesting personalities from all walks and types of life. They interview applicants that apply online and hire in person at their job fairs(Dress for what you want)! You do get a little discount on some family/kid shows that come to the garden only if the show performers authorize it! (Disney always does) They always do some type of employee appreciation events it felt like every other month !

    Cons

    You can't rent a sky box for free! No free tickets! No deep ticket discounts for every event.

    Advice to ManagementAdvice

    NONE

    Recommends
    Positive Outlook
  3. While working for this company I developed many professional skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in East Rutherford, NJ
    Former Employee - Retail Sales Associate in East Rutherford, NJ

    I worked at Delaware North part-time (more than 3 years)

    Pros

    Friendly, relaxed environment
    Ideal for a sports fan
    Great Wage

    Cons

    Seasonal
    8 hours a week

    Advice to ManagementAdvice

    Better training for new associates especially if they are going to be a cashier, due to the proper understanding of how to utilize the computer.

    Inform new associates of what situations require a supervisor

    Recommends
    Neutral Outlook
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  5. They provide great seasonal jobs. Good for traveling in between seasons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Cashier in Yosemite National Park, CA
    Former Employee - Retail Cashier in Yosemite National Park, CA

    I worked at Delaware North full-time (more than 5 years)

    Pros

    You're in a National Park and its a unique adventurous lifestyle. You can transfer to different job positions during seasons.

    Cons

    You are living in a more isolated area...limited social opportunities, career opportunities, and limited housing opportunities to buy your own home.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Server at DNC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Buffalo, NY
    Current Employee - Server in Buffalo, NY

    I have been working at Delaware North part-time (more than 5 years)

    Pros

    Great money and you are a part of a union

    Cons

    Doesn't invest in what they need
    Constant rotation of management

    Doesn't Recommend
    Negative Outlook
  7. Target Field Retail Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Associate in Minneapolis, MN
    Current Employee - Retail Associate in Minneapolis, MN

    I have been working at Delaware North part-time (less than a year)

    Pros

    Fun job, mostly good coworkers, fair pay, opportunity for advancement, management is very understanding and flexible.

    Cons

    Hours are not consistent, will not get scheduled for overtime, a few of the managers are too strict, employee discount only once a month.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Non equal workforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North full-time (more than 10 years)

    Pros

    great atsmophere, flexable work shedule

    Cons

    no equality, seasonal, bad union

    Doesn't Recommend
    Negative Outlook
  9. Oversee all retail operations management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Retail Manager in Minneapolis, MN
    Current Employee - Assistant Retail Manager in Minneapolis, MN

    I have been working at Delaware North full-time (more than 5 years)

    Pros

    Schedule varies
    growth
    experience in sports field
    fun to work at

    Cons

    long hours
    work weekends/holidays
    monthly inventories
    not many days off
    Always on the clock

    Advice to ManagementAdvice

    Don't do monthly inventories. This will save a tremendous amount of labor on the bottom line.

    Recommends
    Positive Outlook
  10. Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stand Attendant (Concessions Department)
    Current Employee - Stand Attendant (Concessions Department)

    I have been working at Delaware North

    Pros

    You gain new skills because you will have to learn how to do everything...

    Cons

    Very very very poor management at dfw airport. Always short staffed. Can end up working by yourself with a line of customers. They lie about your benefits. Management never know the answers to simple questions like vacation time or health insurance. They will give you a number to call. Just horrible

    Advice to ManagementAdvice

    Replace GM. Get managers who know what there doing and actually care. Promote from within

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. Mostly positive experience working at corporate office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Buffalo, NY
    Former Employee - Management in Buffalo, NY

    I worked at Delaware North full-time (more than 3 years)

    Pros

    My contributions were recognized and I received several promotions during my time with Delaware North. It's an exciting industry - I was able to travel to some pretty cool locations including major sporting venues and casinos. I was happy with my pay and benefits. I was eligible for the yearly bonus added several years ago for some employees if the company met certain financial goals. I also enjoyed working in downtown Buffalo.

    Cons

    I felt my department was underfunded the past couple of years, including lack of any type of training budget. Many personnel decisions were made which didn't make sense and contributed to morale problems. There were reorganizations every 18 months but I felt it was like rearranging the deck chairs on the Titanic. Hours were very long and expectations were very high.

    Advice to ManagementAdvice

    In general, keep doing what you're doing.

    Recommends
    Neutral Outlook
    No opinion of CEO

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