Delivery Agent Reviews

Current Employee – been working at Delivery Agent full-time for more than 3 years

Pros – Received Q1 results from CEO today. We have the best quarter in company history and all the hard work from everyone is paying off. It is very encouraging. I agree with last reviewer that CEO is the core of the company. Without him, we simply would not be where we are. His right hand man is one of best leaders we have. We have very smart people working here. Morale is much better than it has ever been. All my friends love coming to work, we work hard and also laugh a lot. We could use more resources in engineering. We are gaining the stability we need. We are pioneers and this makes me want to work even harder.

Cons – It is a fast pace and very demanding place, not for everyone. We could use more resources in a few departments but understand we need to fix processes and organization first. Would encourage management to review projects vs. resources from time to time.

Advice to Senior Management – Should listen to all feedback but have the smart to differentiate what is real and what is intentional poison. Focus on consistency. We are thriving and keep it up.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Delivery Agent full-time

Pros – Drive and contribute to the future of commerce. Real opportunity for professional growth and development (you can drive your own destiny and not feel caught in a lane). Exposure to a multitude of clients in the ever-coveted entertainment industry. Work with smart people internally who want to produce and shape their respective business / departments. Company is finally hitting their stride on leadership after some previous shifts and is gaining stability in processes and operations. With that stability, there is still a driving spirit of entrepreneurship and creativity which helps balance the company out and stays consistent with the company’s origins. CEO is an entrepreneur through and through whose vision and efforts have placed the company in the position of opportunity it sits today. Without him, we simply wouldn't be where we are

Cons – Being in the service industry and working / partnering with demanding clients in the entertainment space produces its own challenges. Our stores are open 24/7/365 days a year which naturally throws out the 9-5 type of job (hours are not always consistent but not sure of many jobs out there when you aren't always "on"). A number of employees who used to be with the company drove the spirit of the company into the ground for a long time (imagine these are the folks who have a bitter reflection and reviews on the company). A bit of a clean-house has helped breathe new energy and momentum into the company.

Advice to Senior Management – Keep message, actions and decisions consistent on core business, stay close and seek out employee feedback / thoughts, ignore unnecessary and unproductive negativity.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Delivery Agent full-time for more than 3 years

Pros – Basically good coworkers with poor direction.

Cons – At the mercy of clients that are driven to grow their brand not drive retail sales.

Advice to Senior Management – Not sure this business model can work!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Delivery Agent full-time for less than a year

Pros – Some fun people, cool industry, downtown location is convenient to some cool things in San Francisco. If you like sports, people like to chat about the latest which is fun. Samplye sales save you some money to gift friends.

Cons – Have been here for less than a year but wish I'd taken the other offer. Company practices pennywise dollar foolish management spending. Decision making is in a vacuum. No one understands constant shift in strategy. President is probably a good merchant but not a good fit for this role. No energy in the office. No deep support for the power of marketing.

Advice to Senior Management – Shake it up! Time to try something new. Can't hurt at this point. Let's have some fun.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Delivery Agent

Pros – - Great client list
- Relevant and interesting content
- Super interesting industry, especially if you love TV
- Nice people, cool perks, good benefits package, great downtown SF office

Cons – Reorganizations and restructures are common with start-ups and tough on everyone. It's totally understandable to want your frustrations heard by writing them where management is forced to see, but writing angry and tarnishing reviews about your previous company only tarnishes your credibility and resume if you make it look like you worked at a disreputable company.

For job seekers: same with Yelp, ratemyprofessor.com, or any other ratings system - bear in mind that people have no reason to write a review if they feel neutral or generally pleased. Ratings usually come from the extremes - either incredibly upset (context is important) or SHOUT IT FROM THE ROOFTOPS happy. Best advice is to always try something for yourself - or at least from a trusted personal source.

Advice to Senior Management – That said, people seem to have a lot they need to say that isn't being heard in the office. Be approachable, be available, and be open to your worker bees. Transparency is key.

Yes, I would recommend this company to a friend

Current Employee – been working at Delivery Agent full-time for more than a year

Pros – Start up tech company that provides a tremendous upside for learning and interaction with high profile media and entertainment clients. Company enables you to broaden your skill set (as most start ups do) by expanding your role.

This is one company that will have an profound impact on multi-channel commerce by changing the way people interact with TV. It is exciting to be at the forefront of technological innovation as well as being a market leader in the media and entertainment industry.

Cons – Start ups are exciting and challenging at the same time. There is a lot going on and the strategic direction has never changed, it has just taken longer than expected for partnerships to materialize because NO OTHER COMPANY is doing this. DA has always been focused on enable consumers to interact and purchase products on TV that are contextually relevant to the media they are consuming.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Delivery Agent full-time

Pros – Great client list. Good variety of work- some exciting projects.
Some smart talented intelligent hard working people mixed in with some serious idiots!

Cons – Stretched way way too thin and going in a 1000 differnt directions. Zero communication between departments creating double work.

Advice to Senior Management – Listen to what the worker bees have to say. Pick a priority and focus and stick with it. Build in adequate time for the execution of projects so they are done well and not half asses.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Delivery Agent full-time for more than 3 years

Pros – The CEO is an amazing and brilliant salesman. He has the gift of the silver tongue. He and the rest of Biz dev have brought the company some truly amazing opportunities. They could go so so far if only they had different leadership.

Cons – The CEO still runs the company, which is too bad. We all figured the Board would have kicked him to the curb a long time ago, but alas they still suffer. The CEO is literally Kryptonite to technology. If technology could have allergies it would be allergic to Mike Fitz. He just doesn't get his own technology and makes terrible funding decisions around it. The CEO is a salesman, but he's no CEO. They need some grownups to take over the business. All of technology are grossly under-resourced for a so-called "Technology Company" so we could never get anything done. Technology was so over committed we were shunned from even talking to their teams. They brought a new CFO and COO in too. CFO has her head moving in the right direction but seems a little knee jerky in decision making. The COO is a disruptive who creates a lot of in-fighting between groups. He is a divider not a decider or a leader. As far as I could tell he just messed with people to test their loyalties. The new COO was my jumping off point. Really a perfect partner in crime for the already damaging CEO.

Advice to Senior Management – My advice to the Board of Directors is to get rid of the CEO so DA's technology can flourish instead of die the slow death. And while you are at it loose the COO and find someone who doesn't play games with his staff and the staff of others. The big problem with the company is the senior leadership. As far as I could tell the CFO and CTO are the only two who attempt to make good decisions. The COO may want to make good decisions but doesn't seem to be able to stop himself from messing with other departments staff behind their managers backs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Delivery Agent

Pros – None if you value your time.

Cons – As a current employee, advice to most job seekers is do your due diligence and research the company. This is not a new startup, and company has been at it for a while.
The high turn over is due in part to major nepotism, and in general complete lack of faith in management. The fact management has had such turn over, should at least indicate some concern.

Advice to Senior Management – Be honest with current landscape.

Current Employee – been working at Delivery Agent full-time

Pros – Cool content to work with, relatively nice (if demanding) clients, snacks.

Cons – Compensation well below other companies for same field, every 6 months a new round of layoffs and strategy shifts, and a CEO who only promotes whom he's buddies with versus whom has actually made a business impact. So many bad deals are signed with clients the money just flows out of the company with abandon.

I wish I could count the number of times this company has changed strategy and direction. The technology is way behind the curve, the internal teams don't play nice. and you don't get ahead for doing great work and exceeding your goals. In fact, you are actually looked down on by your managers if you have the gall to ask about career advancement or god fobid a raise. Every employee here is updating their resume. I wouldn't be surprised if HR is the one who wrote the only positive review of Delivery Agent on this site.

Advice to Senior Management – The board should see what's going on here, but since they don't, senior management should get a clue. 8+ years of losing money on bad deals does not a good business make.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company