Delivery Agent Reviews

Pros

decent salary + medical benefits
nice people in the office
free snacks and drinks in the kitchen
good location in downtown sf

Cons

grossly understaffed
the company seems to have no direction
extremely stressful during the holiday - basically you can forget about the holidays with your family
hr issues don't get resolved
DA has never been profitable

Advice to Senior Management

my advice to senior management would be to pick one business direction and go with it. it seems like we have our hands are in a lot of different things and because we're so short staffed, we really aren't good at any of them.

Pros

Great chance to work with TV Networks
You actually learn a lot of current web technologies
Free drinks and coffee
HR is nice

Cons

No work/life balance
You more or less have to work during the holidays
Clients have all the power
I was micro managed
the coffee machine breaks a lot

Advice to Senior Management

The management need to realize that the work force at DA is, incomplete and not balanced. Your bigger networks get the less support while your smaller networks get a crap load of support.

Pros

The company has a laid-back startup environment. Dress is very casual, and there's a lot of leniency and flexibility with hours and time off. Overall, people are pretty nice. Fully stocked kitchen - snacks, drinks, etc. Good benefits. Can be fun from time to time.

Cons

Even though people are pretty nice, stress and unfairness in the workplace can cause tension.
Management is generally incompetent and uninvolved.
Salaries are very low, especially for the amount of work.
Very difficult to move up within the company.
Employees get burnt out want to leave and are actively looking for jobs.
Be prepared to have very little personal life - there's a lot of take-home work and a need to be constantly connected, whether it's after hours at home or you're on vacation.
Company is not really growing or making money.

Advice to Senior Management

More involvement and communication is really critical but currently lacking. It is very possible that you don't ever have a one on one with your manager, and reviews rarely happen - this needs to change company-wide. Needs to be better job growth potential - surprising to be told that DA doesn't like to hire within the company. I think the company is trying to make the right changes, but it has just been so unorganized for so long that it will take time. As long as management makes a continual motivated effort to remedy these problems, they'll be on the right path.

Pros

fun place to work in sf

Cons

not making money at this time

Advice to Senior Management

improve business fundamentals, quit changing direction

Pros

Fun
Great clients
Committed, smart, young people at junior and mid-levels
TVs!
Some management members are easy to talk to and helpful
VPs are great!
C-level officers, General Counsel, CFO, etc. not so much

Cons

NO communication from management
Focus and direction changes weekly
You will not be made aware of these changes unless the CEO thinks you're cool

Advice to Senior Management

Let your employees know what is going on and what you're thinking. Do NOT give preferential treatment to those you get along with socially. Reward hard-workers, not just your buddies. Do not communicate with clients without letting your account and merchant managers know. This does not help your managers and does not help you. You only lose credibility in the long run.