Dell

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Dell Reviews in Atlanta, GA

Updated November 2, 2014
Updated November 2, 2014
4,183 Reviews
3.4
4,183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,532 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 557 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 245 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 170 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

17 Employee Reviews Back to all reviews

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  1.  

    DSFG is a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator Senior Analyst in Atlanta, GA
    Current Employee - Systems Administrator Senior Analyst in Atlanta, GA

    I have been working at Dell full-time (less than a year)

    Pros

    -Autonomy
    -Competitive pay and benefits
    -lots of paid holidays throughout the year
    -work life balance
    -ability to develop as much as you want, the sky is the limit.

    Cons

    - our clients IT team is very lazy. Government employees generally do not work with a fire under their butt.

    - our team is very old fashioned and are too settled in their ways to embrace better and newer ways of doing things.

    - We need an actual budget to purchase IT equipment that will help us do our jobs.

    Advice to ManagementAdvice

    In a field that is as fast paced as IT you need to hire people who can manage and embrace change and allow it to improve current processes (the basis of CI). Change is inevitable, change happens regardless of if you want it to stop or not. If you have a bunch of old foggies around that like to do things "the way we've always done it" or that will never let go of the "if it ain't broke don't fix it" mindset, we will never have progress. Change will come (because you cant stop change) and it will always end up hurting us because we're resistant to it.

    Innovation and progress requires employees that can work with change and use it to catalyze positive change.

    Recommends
    Positive Outlook
    Approves of CEO

    Dell Response

    Nov 4, 2014Candidate and Employee Experience Team

    Thank you for your thorough review! Your feedback is very important to our team and we plan on using it to help drive future improvements!

  2. 1 person found this helpful  

    Great company and Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager Dell Secureworks in Atlanta, GA
    Current Employee - Senior Manager Dell Secureworks in Atlanta, GA

    I have been working at Dell full-time (less than a year)

    Pros

    Great people, great corporate Executive Structure, Ownership is terrific. Company is on solid footing. Great Corporate bonuses based on performance of the company. Great work/life balance. PC benefits and E-deals are terrific.. Company has some solid partners like Secureworks...

    Cons

    Some of the Systems need to be consolidated to make work easier...

    Advice to ManagementAdvice

    Continue what your doing. Continue investing in people leaders... Impressed with Michael Dell. One of the most respected CEO in the business

    Recommends
    Positive Outlook
    Approves of CEO

    Dell Response

    Jul 25, 2014Candidate and Employee Experience Team

    Thanks for the awesome review! We think the people and work/life balance are pretty great too! Although our systems can be a challenge, we are confident that our leaders and people are doing what ... More

  3. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Principal Consultant in Atlanta, GA
    Former Employee - Global Principal Consultant in Atlanta, GA

    I worked at Dell full-time (more than 3 years)

    Pros

    Allowed to use your expertise as an individual contributor. Input valued by management. Great bonuses and multipliers on company performance.

    Cons

    Frequent changes driven by executive management disrupting progress made by line management. Perception that executives are performing well but they frequently rearrange the deck chairs on the Titanic to keep the numbers fluid and not able to hold them accountable.

    Advice to ManagementAdvice

    Get out of the way. Set the direction and enable your line management and staff. Your efforts are often perceived as disruptive rather than providing efficiency. Remove obstacles for the teams and not place more in their path.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    No one retires from Dell.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA

    I have been working at Dell full-time (more than 10 years)

    Pros

    You get to learn the latest technology and if you are lucky you get some good co-workers. Company has solid reporting tools.

    Cons

    Woefully mismanaged. People are in charge who have no idea about technology or what it really means to run a relationship business. This company takes metrics to a whole new micromanaging level.

    Advice to ManagementAdvice

    Actually commit to a long term plan without going guardrail to guardrail every quarter.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Dell doesn't know how to take care of their people.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Security Advisor in Atlanta, GA
    Former Employee - Inside Sales Security Advisor in Atlanta, GA

    I worked at Dell full-time (more than a year)

    Pros

    Corporate company with household name. Good training program.

    Cons

    Everybody is a statistic. Lots of "NOISE." Call metrics/volume seem to have more importance than hitting your quota. Get ready for policy changes roughly every 30 days...

    Advice to ManagementAdvice

    Figure out how to get SecureWorks back to how it was pre-Dell acquisition.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Dell Services - That's right, more than just a hardware company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Account Manager in Atlanta, GA
    Current Employee - Technical Account Manager in Atlanta, GA

    I have been working at Dell full-time (more than 8 years)

    Pros

    Energy, drive, lots of opportunity to build and deliver results.

    Cons

    No cons found at this time.

    Advice to ManagementAdvice

    Keep the opportunities coming.

    Recommends
    Positive Outlook
    Approves of CEO

    Dell Response

    May 19, 2014Candidate and Employee Experience Team

    Thank you so much for your feedback! We're happy that your experience has been a positive one!

  8.  

    Good company, but lost its vision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Atlanta, GA
    Former Employee - Marketing Manager in Atlanta, GA

    I worked at Dell full-time (more than a year)

    Pros

    Some very smart people.
    Good compensation and benefits.

    Cons

    No clear vision.
    Too political.

    Advice to ManagementAdvice

    Double down on future. No compromise.

    Doesn't Recommend
    Negative Outlook
  9.  

    Account Executive - Major Accounts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA

    I have been working at Dell full-time (more than 8 years)

    Pros

    Rich solution set to offer customers and partners. Great products and some excellent people on staff.

    Cons

    Once a meritocracy, now more of a bureaucracy. Empowerment is non-existent, commissions are capped, quotas are high and sales management is reactive and running scared and very good at saying yes to upper management.

    Advice to ManagementAdvice

    Get back to being customer centric and allow sales personnel to make the money that they earn. Bring support and collections back to US soil - may cost more hourly, but is far more effective and less frustrating to customers. Find a way to bring contracts and legal to a less restrictive place and set goals for Quality Management that focus on helping customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Interview Hiring. New Offer. No interaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Operation in Atlanta, GA
    Current Employee - Security Operation in Atlanta, GA

    I have been working at Dell full-time (more than a year)

    Pros

    good company to work for. seems to have good reviews

    Cons

    did not negotiate salary. salary was set in stone

    Advice to ManagementAdvice

    Have'nt had that interaction with the team. Just interview and offer

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Atlanta, GA
    Current Employee - Software Engineer in Atlanta, GA

    I have been working at Dell full-time (more than 3 years)

    Pros

    Good benefits and salary and great place to work.

    Cons

    Office politics. Lack of work in some cases.

    Advice to ManagementAdvice

    Listen and act on feedback from their direct and indirect reports.

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