Dell

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Dell Reviews in Chicago, IL

Updated Apr 20, 2014
All Employees Current Employees Only

3.0 18 reviews

40% Approve of the CEO

Dell Chairman and CEO Michael S. Dell

Michael S. Dell

(10 ratings)

38% of employees recommend this company to a friend

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors(in 463 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed(in 156 reviews)


Cons
  • Work life balance can be a myth if you are a manager working with global team(in 145 reviews)

  • If you are looking for a position, stick to a senior management position(in 74 reviews)

18 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Company went from public to private there, so was victim to a reduction in force.

    Field Technical Consultant (Former Employee) Chicago, IL

    ProsGreat Benefits
    Education, certifications, wealth of benefits
    Good severance package when they did reduce the workforce after going private

    ConsLarge complex management and communication structure.
    Limited opportunities after 2014 RIF

    Advice to Senior ManagementSimplify on boarding and navigation for remote employees

    No, I would not recommend this company to a friend

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    Great company for career advancement. However, this is a challenging industry and the company makes frequent changes.

    Sales Specialist (Former Employee) Chicago, IL

    ProsGreat people. Competitive pay. Excellent exposure to the entire IT industry. Opportunities to move around the company and move up from your role.

    ConsAfter going private, the future is somewhat cloudy. There are a lot of consolidations going on and roles are being eliminated or modified on the fly. Job satisfaction can very greatly from role to role.

    Advice to Senior ManagementBe more transparent with the corporate direction

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    • Disapproves of CEO

     

    Pretty good experience while it lasted

    Marketing Director (Former Employee) Chicago, IL

    ProsPaid well, good benefits and very flexible work options. WFH 2-3 times per week is no issue. Strong market brand. Pretty good group to work for and with. First 2 bosses were great. Inovolved with high level decisions and analysis.

    ConsManagement ignored the team for 5 months with no direction or communication. Going private may be more of the same since leadership changes seem minimal. Struggling to evolve away from client into solution / sw company. More of the same?

    Advice to Senior ManagementLead... don't manage. Evolve quickly. Accelerate the transition from client by reducing the platforms and complexity. More of the same?

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Work Life Balance vs. Culture

    Sales (Former Employee) Chicago, IL

    ProsWork life balance is excellent, if you want to work from home, get a great salary, and get paid based on your ability to close a deal, this is for you.

    ConsMiddle Management is a complete mess, they can’t be trusted. Dell cannot innovate, there is no creativity, and you feel as though you cannot speak your mind without fear of losing your job.

    Advice to Senior ManagementGo back to your roots, the Customer! The Enterprise business is commoditizing, focus on a cheaper solution, remove all of the bells and whistles. Also, hack away about 2 levels of management.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    Senior Manager

    Service Delivery Manager (Current Employee) Chicago, IL

    ProsOpportunities are endless. The hardware has a great reputation and that opens a lot of doors.

    ConsEver changing and not 100% sure we know what we want to be.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Poor onboarding; lacking strong leadership

    Consulting Principal (Current Employee) Chicago, IL

    ProsModerate travel schedule is better than some

    ConsHealthcare consulting practice lacks vision/leadership

    Advice to Senior ManagementConsider appointing leaders who aren't afraid to lead and hold people accountable for their work

    No, I would not recommend this company to a friend

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    great benefits, low morale

    Inside Sales (Current Employee) Buffalo Grove, IL

    ProsThe health benefits are great. The vacation time is also very nice. The people in my office are also wonderful. Work from home a few days a week is a great benefit too.

    ConsMorale is very low due to a general feeling of being unimportant or disposable. Many times promises are and then nothing happens. Pay has been frozen for many years for most.

    Advice to Senior ManagementIf you tell your people something is going to happen, follow through with it.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Large Company

    Account Executive (Current Employee) Chicago, IL

    ProsThe AE role at Dell allows a significant amount of freedom and leeway to run your business how you would like. Decent pay - competitive with the industry.

    ConsSince Dell has drastically underperformed in the recent past, there is a negative atmosphere. Also, as the company is shrinking, the opportunity for professional growth is extremely limited.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Management chain chaotic with lack of vision

    Program Manager (Former Employee) Chicago, IL

    ProsGood pay
    Flexible working condition: allows working from home

    ConsLacks long term vision to succeed. Everyone tends to only work for the moment without thinking how to achieve sustainable growth
    Management chain is very unorganized and 'stacked' with many people reporting to managers that are in the same level
    SW tools for the job are very cumbersome and slow
    Employees operate under a 'knee-jerk' reaction environment with more emphasis on corrective actions after the fact rather than preventive measures to avoid problems from arising in the first place
    Senior leadership team doesn't have vision nor the understanding of how to make the organization successful. They know they need to be in the market but do not commit the resources and budget necessary to achieve business goals
    Management thinks heavily leveraging on overseas ODMs will make them successful. Innovation is not in the company's vocabulary
    Certain managers think having multiple daily meetings on the same topic will solve all the problems. Main stakeholders are in so many meetings that they no longer have time to actually work the issues

    Advice to Senior ManagementYou are either in or out. If you feel that being in a certain market segment is important, throw the necessary people and money in. Propagate the importance of supporting the team from top down and approach it with whatever-it-takes mentality to make everyone successful. Nourish internal innovation. Leveraging ODMs to achieve innovation will not cut it!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Good Company - Chaotic Environment

    IT Analyst (Former Employee) Buffalo Grove, IL

    ProsGreat salaries, great benefits (especially insurance) and the importance of a good work/life balance is promoted until deadlines or pressure to achieve causes a change. Telecommuting is pretty much widespread and accepted as most work is drive by timely deliverables.

    ConsRegular layoffs (many employees have been laid-off and rehired; laid-off and rehired) as many as three times -- probably due to concerns over quarterly earnings and any resulting fallout. This is true company-wide.

    Advice to Senior ManagementThe hidden costs of disruption must be pretty high. Figure out what you absolutely need and what you don't and when offshoring doesn't work consider hiring contract workers in the US.

    Yes, I would recommend this company to a friend

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