Dell

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  www.dell.com

Dell Reviews in Chicago, IL

Updated November 3, 2014
Updated November 3, 2014
4,045 Reviews
3.4
4,045 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,469 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 557 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 245 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 170 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    LOVE IT HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Dell full-time (less than an year)

    Pros

    So many people to meet, so many things to learn and ways to access that information, and an overall great experience. The entrepreneurial flair trickles all the way down to each employee- Dell enables you to take the reigns on your career and propel forward. They really have the support and infrastructure for remote employees and if you are active, you do NOT feel like your own little island.

    Cons

    There are probably too many different internal systems to sign on too, and you have to keep a track sheet of what everything is and why it would be important to yourself at any given time.

    Recommends
    Positive Outlook
    Approves of CEO

    Dell Response

    Aug 25, 2014Candidate and Employee Experience Team

    Wow - love the enthusiasm in your review! Glad you are here and thank you for the review. The internal systems and processes is on the top of our leaders list for addressing - thank you for sharing.

  2.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Chicago, IL
    Current Employee - Project Manager in Chicago, IL

    I have been working at Dell full-time (more than 8 years)

    Pros

    Work from home Remote employee

    Cons

    Hard to move up within the organization lots of favoritism

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support in Batavia, IL
    Current Employee - Desktop Support in Batavia, IL

    I have been working at Dell full-time (more than an year)

    Pros

    loose management
    decent pay
    flexible hours

    Cons

    limited contracts in the area
    after company went private , bonuses and raises were greatly reduced

    Advice to ManagementAdvice

    Upper Management does a great job of contract management , but the lower managers or leads , do not follow best practices ( at least at the location i was at

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Company went from public to private there, so was victim to a reduction in force.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Technical Consultant in Chicago, IL
    Former Employee - Field Technical Consultant in Chicago, IL

    I worked at Dell full-time (more than an year)

    Pros

    Great Benefits
    Education, certifications, wealth of benefits
    Good severance package when they did reduce the workforce after going private

    Cons

    Large complex management and communication structure.
    Limited opportunities after 2014 RIF

    Advice to ManagementAdvice

    Simplify on boarding and navigation for remote employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company for career advancement. However, this is a challenging industry and the company makes frequent changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Chicago, IL
    Former Employee - Sales Specialist in Chicago, IL

    I worked at Dell full-time (more than an year)

    Pros

    Great people. Competitive pay. Excellent exposure to the entire IT industry. Opportunities to move around the company and move up from your role.

    Cons

    After going private, the future is somewhat cloudy. There are a lot of consolidations going on and roles are being eliminated or modified on the fly. Job satisfaction can very greatly from role to role.

    Advice to ManagementAdvice

    Be more transparent with the corporate direction

  7.  

    Pretty good experience while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Director in Chicago, IL
    Former Employee - Marketing Director in Chicago, IL

    I worked at Dell full-time (more than 3 years)

    Pros

    Paid well, good benefits and very flexible work options. WFH 2-3 times per week is no issue. Strong market brand. Pretty good group to work for and with. First 2 bosses were great. Inovolved with high level decisions and analysis.

    Cons

    Management ignored the team for 5 months with no direction or communication. Going private may be more of the same since leadership changes seem minimal. Struggling to evolve away from client into solution / sw company. More of the same?

    Advice to ManagementAdvice

    Lead... don't manage. Evolve quickly. Accelerate the transition from client by reducing the platforms and complexity. More of the same?

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Work Life Balance vs. Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL

    I worked at Dell full-time (more than an year)

    Pros

    Work life balance is excellent, if you want to work from home, get a great salary, and get paid based on your ability to close a deal, this is for you.

    Cons

    Middle Management is a complete mess, they can’t be trusted. Dell cannot innovate, there is no creativity, and you feel as though you cannot speak your mind without fear of losing your job.

    Advice to ManagementAdvice

    Go back to your roots, the Customer! The Enterprise business is commoditizing, focus on a cheaper solution, remove all of the bells and whistles. Also, hack away about 2 levels of management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Senior Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager in Chicago, IL
    Current Employee - Service Delivery Manager in Chicago, IL

    I have been working at Dell full-time (more than 5 years)

    Pros

    Opportunities are endless. The hardware has a great reputation and that opens a lot of doors.

    Cons

    Ever changing and not 100% sure we know what we want to be.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Poor onboarding; lacking strong leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting Principal in Chicago, IL
    Current Employee - Consulting Principal in Chicago, IL

    I have been working at Dell full-time (less than an year)

    Pros

    Moderate travel schedule is better than some

    Cons

    Healthcare consulting practice lacks vision/leadership

    Advice to ManagementAdvice

    Consider appointing leaders who aren't afraid to lead and hold people accountable for their work

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    great benefits, low morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Buffalo Grove, IL
    Current Employee - Inside Sales in Buffalo Grove, IL

    I have been working at Dell full-time (more than 5 years)

    Pros

    The health benefits are great. The vacation time is also very nice. The people in my office are also wonderful. Work from home a few days a week is a great benefit too.

    Cons

    Morale is very low due to a general feeling of being unimportant or disposable. Many times promises are and then nothing happens. Pay has been frozen for many years for most.

    Advice to ManagementAdvice

    If you tell your people something is going to happen, follow through with it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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