Dell Reviews

Pros

Dell strives to provide products and services that help customers make a difference in today's world. Dell has changed its focus from being the low-cost leader to the best overall solution provider.

Cons

Because Dell is innovative and constantly fine tuning we cannot help to run into ambiguity in our operations. This can be frustrating at times, but it is expected and the talent Dell attracts can handle it.

Advice to Senior Management

Keep on being open with us and making us aware of the overall direction. Continue to live the vision and encouraging us to do the same.

Pros

Great bennefits, development and advancement opportunities, fast paced. Lots of talented individuals. This is the type of place where you can excel and advance if you are willing to apply yourself. The company offers great flexibility to balance work and life although there are cycles that can be extremely bussy and stressful but nothing you wouldn't experience at any other company. The mangement team is good and in general I always felt that I was treated fairly and given great opportunitites. The company has pros and cons and there are good and bad employees but you will find that everywhere, no company is perfect. I sometimes hear people complaint about it but it is mosty people that are either lazy or arrogant and think they deserve everything and want to be treated like the best employees in the world for doing the bare minimum or simply just doing their work but are never willing to go above and beyond to prove themselves (no offense to anyone this is just my experience). In my experience the company is great and the pros outweigh the cons in a very significant way. I left the company because I had too many personal projects and a major lifestyle change going on at the personal level and even thought the company gave me trememdous flexibility I eventually reached a point where I knew I had to devote 100% of my time to my personal projects. I highly recommend Dell to anyone.

Cons

While I was there the company was prone to restructuring and shifting gears quite frequently which created a lot of churn which was stresful. Every once in a while you will run into members of management that do not represent the company's values and that can also be hard but that is the exception not the rule.

Advice to Senior Management

Stick with a plan long enough to know if it works. Too many competing priorities, too many decision makers. You need to centralize the decision making proces to the corporate HQ, you give too much authority to the regional management team which results on lack of productivity and it makes it difficult to implement programs because the regional team will push back because they want to implement their own programs which are usually too much hype and not enough bank for the buck. They typically manipulate the data to justify the cost of pet project in an atempt to make it look like the program will bring bennefits to the company but THEY DON'T and they actually result in waste of time and money as an analust I have seen this many times.

Pros

Very large organization that a person could spend their entire career at. The fact that it is the largest company in Austin makes it a logical place if someone would like to live in Austin

Cons

The Company lacks a strategy that is accepted through out the organization. Every decision is based on the idea of not losing rather than a culture that is trying to win.

Advice to Senior Management

The company is uninspiring and out of touch with the industry as a whole

Pros

Colleagues
Work from Home
Exciting and Fast Paced
Challenging
Compensation was above average for similar Technology companies

Cons

When you work from home you're always working
24/7 job
You are a number
Management treats you like an insect in the hive
Frequent changes to sales compensation make consistently achieving goals very difficult
"What have you done for me lately"

Advice to Senior Management

Stop trying to be everything to everybody with Technology, and focus on 4-5 core lines of business instead of 12-15.

Pros

Work life balance
Further Education opportunities
Decent pay
Lateral movement opportunities
Independent work styles

Cons

Inter group politics
IT processes are not flexible

Advice to Senior Management

Promote cross pollination of acquired companies

Pros

Great career advancement opportunties
Tremendous amount of flexibility in job possibilities
Good benefits - bot great
So large, there is always opportunities in other departments

Cons

So large, easy to get bogged in red tape
Ability to make a difference is challenging
Sales management can be challenging

Advice to Senior Management

Take care of your employees as there is unlimited talent within the ranks
Continue with the TellDell but do not force every employee to submit a reply, as that just has an untruthful effect on the responses

Pros

Flexibility and opportunities within company. Education reimbursement.

Cons

They had to close the NC facility

Pros

I laughed when I saw another review here saying 'if you can survive Dell you can survive anywhere!' That's absolutely true! Some good folks on the ground here. You'll find inner strengths in yourself which will help your career.

Cons

If you've no family interests, want to come here for a year for the money and the name on your CV I would. Other than that I highly discourage anyone from Dell. There's a disturbing breed here I've never come across in my years of management - hard people who have forgone a work life balance or family, especially women. I work 14 hours 7 days which is not unusual, and I have great empathy for the worker bees internationally, unaware of the type of company this really is. Work related stress and constructive dismissal are rife. Dell offers little help for staff and unless you're well connected in Austin, help is never going to happen.
I'm leaving of my own decision to lead another brand at a high level, but have learnt in surviving Dell Hell. I've heard many people say you breathe an awesome sigh of relief the last time you walk out the door, I can't wait!

Advice to Senior Management

A wise man once said do unto others as you would want done onto yourself

Pros

Great pay and awesome benefits. Always encouraged to succeed and management is great at helping promote you to position to meet your skill set.

Cons

Some employees don't take as much pride as others in their work.

Advice to Senior Management

Delegate more tasks to free up your time more to manage employees and your business. Less micro managing on the sales side. Let workers just work.

Pros

Warm and involved. Not everyday is the same

Cons

Can be lost in the giant firm

Advice to Senior Management

Great leadership.. Open the change