Dell Reviews in Dublin, Ireland Area

Pros

Good atmosphere and friendly envrionnement
Great support from management team and colleagues
Great products
Positive pressure ( if you do this, you will get that)

Cons

Ongoing issues not solved
ISR not respected enough to make key business decisions
The salary too low in comparison of other IT companies
Too much admin

Advice to Senior Management

More competitive salary
Empower the ISR
More training focus on career progression ( new skills not just product training )
Reduce the amount of admin

Pros

Very fast environment
Exposure to all technologies and solutions
You can have access to different levels of support and products

Cons

Need to study in your own time to get technical expertise
Not very good managers
Need more experience in techncial support management and call center management
To many internal tools, not consolidated.

Advice to Senior Management

It requires to implement several ISO for management admin

Pros

Good training. Excellent opportunity for those interested in developing a career in sales.

Cons

Low pay. Consistent lay offs affect staff morale.

Advice to Senior Management

Better communication with lower tier staff.,

Pros

Us company driven by performance

Cons

Poor recognition on project from Senior management

Advice to Senior Management

Recognise people on achievement
SMT not people orientated

Pros

Salary is very good compare to other IT companies its at the top people on my team are great to work with, we bounce ideas off each other when you mention it to your manager an idea you may have that's when the problems start, they put objects in your way and will try to steal your idea if they can.

Cons

Managers are driven by stats every day you have a 5 min meeting with your manager at your desk and he/she will go through your previous day stats. I have been working in Dell now three years the other day I arrive two minutes late for work and I had the riot act read to me, have never been late since starting in Dell. Customers complain that Dell products are not as good as HP/IBM and sometime they are right there are server products out there that should never have seen the light of day.

Advice to Senior Management

Get your act together focus more on customers and the quality of the product.

Pros

Competitive Salary, Good Perks and compensation package. Challenging work and a chance for personal reward and growth with the right attitude. The possibility to work with some exciting products and technologies. For the really skilled and good networker oportunities for career progression. The international atmosphere at the workplace. Highly compettive atmosphere.

Cons

Job security is maybe not the best. One day you wake up and find out that your job has been outsourced to another party without you being able to do anything about the situation. Dell is a big company and not much influence on any decisions at all. Highly compettive atmosphere.

Advice to Senior Management

Think Outside the box

Pros

It's almost impossible to advertise Dell after the Limerick manufacturing closure announcement. It is understandable that the morale is down after such announcement. On the other hand, the situation is similar all over the country/ Europe/ world. Anyway the nice side are quite good work and life balance possibilities. There are periods when people have to work overtime, but not always. As well, people are pleasant.

Cons

From the Irish perspective, the biggest downside is the obvious tendency to move more and more jobs on the east. The question is how many people will remain working for Dell in Ireland.

Advice to Senior Management

Are you sure that hiring the cheapest workforce (wherever they will reside at the end) will be the best approach for Dell?

Pros

Work life Balance is one of the best reasons to work for Dell. Comp and Ben is also very good in comparison to other similar companies in the sector.
There are great efforts made to communicate better with the staff, blog, ideastorm that have great potential but still requires a lot of work.

Cons

Internal IT infrastructure is a disaster in Dell. You hardly get any tools to do your work correctly.
Leadership has improved over the past month but with the current OPEX restrictions, the feeling of the place is rather gloom. Travel is difficult / Team entertainment nearly non existent and this makes morale very negative.

Advice to Senior Management

Communicate better and empower your staff. Dell is coming out with new products and good ideas, but the internal communication still somehow doesn't work. IdeaStorm and Blogs are good but Senior Leadership needs to walk the floor (and not just in Austin) and make staff proud to work for Dell.

Pros

Challenges, dynamic environment, leadership model

Cons

Chaotic IT infrastructure, top-down decisions, short-term view disguised as "result-orientation"

Advice to Senior Management

Dell business teams approach most initiatives with a short-term view; strategic initiatives, especially in IT, are very hard to roll-out

Pros

Pay and benefits you can change shift at short notice.

Cons

Some managers think their so important they wont even say hello. Very little praise when you are doing your job weel but as soon as you make the smallest mistake they are down on like a ton of bricks. Four weeks ago they told told 200 people they were losing there jobs some had only been there for a shortime and had moved from good jobs in other companies, you also have people who have there 10 or mor years who will be out of work by the end of June.

Advice to Senior Management

Listen to the people on the floor.