Dell Reviews

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4.1
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Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
5 Ratings

Pros
  • I maintain a very healthy work/life balance by putting boundaries up in my day / week / year that are reserved for personal time (in 557 reviews)

  • Some teams are open for work from home (in 245 reviews)

Cons
  • Work-life balance is only there "if they like you/" Training is only done just to say "it's done (in 170 reviews)

  • Poor senior management at the regional level (in 81 reviews)

More Pros and Cons

5 Employee Reviews

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  1. People People {eople

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Glasgow, Scotland (UK)
    Current Employee - IT Consultant in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 8 years)

    Pros

    Great cross functional People, Global scope and challanges, Dell is well suited to the employee who is willing to put in the work and live with the fact that colaoration is a part of the job in any Global Enterprise.

    Cons

    Constant directional Changes Management mis-alignment

    Advice to Management

    Look after your performers,

    Dell Response

    Jun 30, 2014 – Candidate and Employee Experience Team

    Great to hear your feedback, we also believe our people are our greatest strength! Thanks for sharing!


  2. Great learning opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager Manager in Glasgow, Scotland (UK)
    Former Employee - Project Manager Manager in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    Great experience in working with Global teams Good remuneration Great opportunity to get involved in new areas Great co-workers

    Cons

    Long hours Frequent senior management changes and product direction changes Poor Product Management for area I was in


  3. Like All Companies, not perfect, but better than most

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Progamme Manager in Glasgow, Scotland (UK)
    Current Employee - Progamme Manager in Glasgow, Scotland (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 5 years)

    Pros

    Good people Remote working encouraged Flexible working Good pension You are given chances to improve

    Cons

    Salary increases not up to par Frequent management changes

    Advice to Management

    Reward your people more, the team at Dell is better than most companies with very litre dross, you cannot apply a bell curve to them.


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  5. Entry level Hardware Support roles

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Analyst in Glasgow, Scotland (UK)
    Current Employee - Senior Technical Analyst in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 5 years)

    Pros

    - Professional Working environment - A Good start for those looking to get into Enterprise level infrastructure (from a hardware basis, Server/Networking/Storage) - Good resources to hand to assist employees improve knowledge if they are looking towards industry certificates - focuses a lot on the customer, what concerns they have and addresses them - There's a strong movement within the business to move away from Hardware support only to a services support structure - Benifits and compensation reasonable if nothing else

    Cons

    - If your not based in one of the main support hubs, career progression can be extremely limited as there isn't that much of an opportunity to develop - for those going out of their way for the business and assisting the business in various needs is not rewarded and instead criticized - For the type of work, too much emphasis on metric based results rather than letting staff do what is required to get the issue resolved

    Advice to Management

    The direction dell is taking now is right for how we need to evolve as a business, however this isn't being taking into consideration from a lower management perspective as they are looking to operate on basic targets with lack of understanding of the movement the business is undertaking


  6. Helpful (1)

    Don't really have a clue what they are doing

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Glasgow, Scotland (UK)
    Current Employee - Technical Support Specialist in Glasgow, Scotland (UK)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    my colleagues every day at work keeps me going. We are quite well paid for the job we do.

    Cons

    i find management don't have a clue they focus to much on bpi methodology and implement things which just ruin everything. Everything is stats based and the only time you hear from management is when something goes wrong. The perks that were available are now being removed and to be honest i dont think the centre will be open very long.

    Advice to Management

    listen



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