Dell

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Dell Reviews in Glasgow, Scotland

Updated June 3, 2014
Updated June 3, 2014
3,861 Reviews
3.4
3,861 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,374 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 532 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 228 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 167 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

5 Employee Reviews Back to all reviews

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  1.  

    People People {eople

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Consultant in Glasgow, Scotland (UK)
    Current Employee - IT Consultant in Glasgow, Scotland (UK)

    I have been working at Dell full-time (more than 8 years)

    Pros

    Great cross functional People, Global scope and challanges, Dell is well suited to the employee who is willing to put in the work and live with the fact that colaoration is a part of the job in any Global Enterprise.

    Cons

    Constant directional Changes
    Management mis-alignment

    Advice to ManagementAdvice

    Look after your performers,

    Recommends
    Positive Outlook
    Approves of CEO

    Dell Response

    Jun 30, 2014Candidate and Employee Experience Team

    Great to hear your feedback, we also believe our people are our greatest strength! Thanks for sharing!

  2.  

    Great learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager Manager in Glasgow, Scotland (UK)
    Former Employee - Project Manager Manager in Glasgow, Scotland (UK)

    I worked at Dell full-time (more than 5 years)

    Pros

    Great experience in working with Global teams
    Good remuneration
    Great opportunity to get involved in new areas
    Great co-workers

    Cons

    Long hours
    Frequent senior management changes and product direction changes
    Poor Product Management for area I was in

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Like All Companies, not perfect, but better than most

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Progamme Manager in Glasgow, Scotland (UK)
    Current Employee - Progamme Manager in Glasgow, Scotland (UK)

    I have been working at Dell full-time (more than 5 years)

    Pros

    Good people
    Remote working encouraged
    Flexible working
    Good pension
    You are given chances to improve

    Cons

    Salary increases not up to par
    Frequent management changes

    Advice to ManagementAdvice

    Reward your people more, the team at Dell is better than most companies with very litre dross, you cannot apply a bell curve to them.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Entry level Hardware Support roles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Analyst in Glasgow, Scotland (UK)
    Current Employee - Senior Technical Analyst in Glasgow, Scotland (UK)

    I have been working at Dell full-time (more than 5 years)

    Pros

    - Professional Working environment
    - A Good start for those looking to get into Enterprise level infrastructure (from a hardware basis, Server/Networking/Storage)
    - Good resources to hand to assist employees improve knowledge if they are looking towards industry certificates
    - focuses a lot on the customer, what concerns they have and addresses them
    - There's a strong movement within the business to move away from Hardware support only to a services support structure
    - Benifits and compensation reasonable if nothing else

    Cons

    - If your not based in one of the main support hubs, career progression can be extremely limited as there isn't that much of an opportunity to develop
    - for those going out of their way for the business and assisting the business in various needs is not rewarded and instead criticized
    - For the type of work, too much emphasis on metric based results rather than letting staff do what is required to get the issue resolved

    Advice to ManagementAdvice

    The direction dell is taking now is right for how we need to evolve as a business, however this isn't being taking into consideration from a lower management perspective as they are looking to operate on basic targets with lack of understanding of the movement the business is undertaking

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Don't really have a clue what they are doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Support Specialist in Glasgow, Scotland (UK)
    Current Employee - Technical Support Specialist in Glasgow, Scotland (UK)

    I have been working at Dell

    Pros

    my colleagues every day at work keeps me going. We are quite well paid for the job we do.

    Cons

    i find management don't have a clue they focus to much on bpi methodology and implement things which just ruin everything. Everything is stats based and the only time you hear from management is when something goes wrong.

    The perks that were available are now being removed and to be honest i dont think the centre will be open very long.

    Advice to ManagementAdvice

    listen

    Doesn't Recommend
    Disapproves of CEO

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