Dell

  www.dell.com
  www.dell.com

Dell Reviews

Updated October 31, 2014
Updated October 31, 2014
3,887 Reviews
3.4
3,887 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,386 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 535 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 229 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 168 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Hard Work - Occassional Good Pay - Autonomy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX

    I worked at Dell full-time (more than 10 years)

    Pros

    Good basic hardware company. You can make a good living but it's all tactical / transactional activities. Great opportunties to leverage core offerings in the Small/Medium Business space and turn into cash.

    Cons

    You've read may testimonies about CEO's who value their employees as their #1 asset. Not Dell. The bottom line is priority #1. Why did so many people take advantage of the voluntary severance package? It is not a company that places a high emphasis on retaining and rewardng its people.

    Advice to ManagementAdvice

    Put your sales folk on an annual quota and let them focus on growing the business and capturing share of wallet.

    Neutral Outlook
    No opinion of CEO
  2.  

    Outstanding place to work. It is difficult, but very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager I in Round Rock, TX
    Current Employee - Inside Sales Account Manager I in Round Rock, TX

    I have been working at Dell full-time (more than an year)

    Pros

    Work-life balance - Opportunity to work from home
    Benefits- Health benefits as well as on-site physician and gym
    Culture- friendly and fun. Your coworkers and managers are going to be your friends here
    Education- You will learn every day

    Cons

    This is a demanding position. You will get out of it what you put into it, but expect to be tired at the end of the day just from using your brain all day.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    New fervor and growth is energizing if you are in the right groups Michael is focused on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Marketing Strategist in Round Rock, TX
    Current Employee - Senior Product Marketing Strategist in Round Rock, TX

    I have been working at Dell full-time (more than 10 years)

    Pros

    The environment has shifted in most areas to have more of a work life balance and to allow folks to get there jobs done but take time off as needed

    Cons

    The typical Corporate lethargy still exists and overcoming some of the bueracratic process slows down a persons ability to quickly drive to completion.

    Advice to ManagementAdvice

    Consider additional perks like Sabbaticals (even unpaid ones) to allow long term high performers the chance to trully take a break after 7 or 14 or 21 years and this will re-energize them for the next project.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Tech Support Specialist in Lincoln, NE
    Current Employee - Client Tech Support Specialist in Lincoln, NE

    I have been working at Dell full-time (more than 3 years)

    Pros

    Working with a broad range of peers and employees.

    Cons

    Moving up in the company is hard if moving to a different department.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    As a SysAdmin, loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UNIX Systems Administrator, Senior Advisor in Plano, TX
    Current Employee - UNIX Systems Administrator, Senior Advisor in Plano, TX

    I have been working at Dell as a contractor (more than an year)

    Pros

    You think this should more obvious to all (it wasn't to me at first) but you HAVE TO MEET YOUR DEADLINES. Honestly, that is all that they care about. They don't care about a new sexy way of doing things. Just put your head down and bust through. If you gotta do something manually, then friggin' do it.

    Cons

    As remote, communication was a huge obstacle. So being available (IM, texting, etc.) helps out a lot.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    it director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Austin, TX
    Current Employee - Director in Austin, TX

    I have been working at Dell full-time (more than 10 years)

    Pros

    good to learn about enterprise level technology; flexibility of work; global work

    Cons

    low salaries, lot of busy work; frequent reorgs

    Advice to ManagementAdvice

    stick with some strategy and dont keep on changing it

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Overall very positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analysis Advisor in Austin, TX
    Former Employee - Business Analysis Advisor in Austin, TX

    I worked at Dell as a contractor (less than an year)

    Pros

    Support from leadership team on the project. The Director was fair and provided the budget and resources needed for success.

    Cons

    Resistance at first from certain work groups to implement new process. It took time to establish trust and communication across functional group.

    Recommends
    Neutral Outlook
    Approves of CEO

    Dell Response

    Oct 27, 2014Candidate and Employee Experience Team

    Executive support can be critical to success and motivation on the job. It's great to hear that you had that during your time with Dell on the project you worked on. As a large company, we do agree ... More

  9.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Technical Support Specialist in Nashville, TN
    Former Employee - Client Technical Support Specialist in Nashville, TN

    I worked at Dell full-time (more than 5 years)

    Pros

    Life / Work balance. Opportunity to grow and Educational Expense Reimbursement.

    Cons

    Employee metrics measurement is not a very accurate method of judging employee competence.

    Recommends
    Positive Outlook
    Approves of CEO

    Dell Response

    Oct 27, 2014Candidate and Employee Experience Team

    Thank you for your review. We agree, our work/life balance continues to improve and be one of the best parts of the employment value we can offer to our team. We are also thrilled to hear that you ... More

  10. 1 person found this helpful  

    K

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Amazing company, great to work at

    Cons

    Everything is great. Keep working

    Advice to ManagementAdvice

    Move

  11.  

    Lots of wheel spinning but no real traction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Austin, TX
    Former Employee - Senior Software Engineer in Austin, TX

    I worked at Dell as a contractor (more than an year)

    Pros

    Solid Pay, flexible schedules and good autonomy & communication within the division

    Cons

    constantly changing priorities prevent projects from getting completed. Too much management and not enough team.

    Recommends
    Positive Outlook
    No opinion of CEO

    Dell Response

    Oct 27, 2014Candidate and Employee Experience Team

    Thank you for your honest review. Your feedback will be shared with our leadership team. We find a lot of value in what our current and former employees are sharing on Glassdoor!

Work at Dell? Share Your Experiences

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