Dell Reviews

Updated September 4, 2015
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3.4
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Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,940 Ratings

Pros
  • I maintain a very healthy work/life balance by putting boundaries up in my day / week / year that are reserved for personal time (in 557 reviews)

  • Some teams are open for work from home (in 245 reviews)

Cons
  • Work-life balance is only there "if they like you/" Training is only done just to say "it's done (in 170 reviews)

  • Poor senior management at the regional level (in 81 reviews)

More Pros and Cons

5,064 Employee Reviews

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  1. Featured Review

    Corporate culture of always trying to improve

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Round Rock, TX
    Current Employee - Manager in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 10 years)

    Pros

    Dell is aware of its weaknesses and is willing to put money behind ideas to improve. Fellow employees are committed to owning issues and resolving them. Customers come first and every effort is put into training employees to exhibit these qualities and rewarding them when they do.

    Cons

    While the people are Dell's strength, the processes are its weaknesses. The desire to find a better way leads to constant change and re-organization. This can be difficult for employees to navigate.

    Dell Response

    Aug 17, 2015 – Candidate and Employee Experience Team

    We value your feedback and appreciate you taking the time to review us. We will share your feedback with the leadership team.


  2. Great pleace to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infrastructure Analyst - Lead in Round Rock, TX
    Former Employee - Infrastructure Analyst - Lead in Round Rock, TX
    Recommends
    Approves of CEO

    Pros

    Great place to work with flexible and family time Family time

    Cons

    Can't think of any cons


  3. Great Place to work and grow professionally

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Manager in Round Rock, TX
    Former Employee - Inside Sales Manager in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong work balance initiatives, challenging but rewarding environment. Hard to realize how good you have it till you leave and realize Dell is a great place to be.

    Cons

    Raises and promotions are sometimes lagging, managing with a stick versus about people is highly regarded.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Dell Support Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook

    I worked at Dell full-time (More than 5 years)

    Pros

    Best Corp. environment I've been exposed to to date - Everyone was professional from the Top of the Chain of command to the support Staff

    Cons

    Can't really think of anything that is a negative


  6. Good pay, no guarantees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal User Experience Designer in Santa Clara, CA
    Former Employee - Principal User Experience Designer in Santa Clara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dell full-time (More than 3 years)

    Pros

    Dell had several independent divisions kept largely separate since acquisitions. They each differing style and perks from the corporate headquarters. I worked at one of the many silicon valley acquisitions which (unlike corp) allowed remote, distributed, work-anywhere team members. I worked from home or wherever with less than one trip to SFO each year. Great competitive pay. Very prominent focus on design quality (for this division at least).

    Cons

    Within our small division, local management decisions made sense but as corporate began to assert control more, one bad quarter could mean the loss of several good performing colleagues. After Dell went private, this got even worse. After acquisition some great aspects of our product/process were centralized and corporatized resulting in reduced quality.


  7. Internship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Analyst Intern in Round Rock, TX
    Former Employee - Marketing Analyst Intern in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell (Less than a year)

    Pros

    Good friendly environment, empowering managers, progressive attitude. Managers are facilitators

    Cons

    I didn't find any downsides, in terms of company it's a very good one


  8. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Validation Intern in Austin, TX
    Former Employee - Software Validation Intern in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity, people, and resources

    Cons

    High expectations and room for improvement in communication


  9. Helpful (1)

    Sr Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Nashville, TN
    Current Employee - Senior Software Engineer in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dell (More than 8 years)

    Pros

    Company with great brand and easily recognizable. Job stability and can continue long term carrier .

    Cons

    Middle level management is not as per company standards. No standard policies applied across the employees .

    Advice to Management

    All employees should be applied with standard policies and need a management really with leadership qualities.


  10. Dell Dude

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Austin is a great place to live.

    Cons

    Lots of dummies at dell.


  11. Great people great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Manager in New York, NY
    Current Employee - Desktop Support Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work life balance. Sky's the limit and you can make your own hours.

    Cons

    You can get siloed but sometimes management doesn't coach you in the right direction.

    Advice to Management

    Move employee morale cocktail hour to Friday afternoon



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