Dell

  www.dell.com
  www.dell.com

Dell Reviews

Updated October 24, 2014
Updated October 24, 2014
3,861 Reviews
3.4
3,861 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,374 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 532 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 228 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 167 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Advisor in Bangalore (India)
    Current Employee - Senior Advisor in Bangalore (India)

    I have been working at Dell full-time (more than 5 years)

    Pros

    Good place to learn, great work life balance and culture

    Cons

    does not have a long term plan after going private.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    As a SysAdmin, loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UNIX Systems Administrator, Senior Advisor in Plano, TX
    Current Employee - UNIX Systems Administrator, Senior Advisor in Plano, TX

    I have been working at Dell as a contractor (more than an year)

    Pros

    You think this should more obvious to all (it wasn't to me at first) but you HAVE TO MEET YOUR DEADLINES. Honestly, that is all that they care about. They don't care about a new sexy way of doing things. Just put your head down and bust through. If you gotta do something manually, then friggin' do it.

    Cons

    As remote, communication was a huge obstacle. So being available (IM, texting, etc.) helps out a lot.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    it director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Austin, TX
    Current Employee - Director in Austin, TX

    I have been working at Dell full-time (more than 10 years)

    Pros

    good to learn about enterprise level technology; flexibility of work; global work

    Cons

    low salaries, lot of busy work; frequent reorgs

    Advice to ManagementAdvice

    stick with some strategy and dont keep on changing it

    Recommends
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Overall very positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analysis Advisor in Austin, TX
    Former Employee - Business Analysis Advisor in Austin, TX

    I worked at Dell as a contractor (less than an year)

    Pros

    Support from leadership team on the project. The Director was fair and provided the budget and resources needed for success.

    Cons

    Resistance at first from certain work groups to implement new process. It took time to establish trust and communication across functional group.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Technical Support Specialist in Nashville, TN
    Former Employee - Client Technical Support Specialist in Nashville, TN

    I worked at Dell full-time (more than 5 years)

    Pros

    Life / Work balance. Opportunity to grow and Educational Expense Reimbursement.

    Cons

    Employee metrics measurement is not a very accurate method of judging employee competence.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    K

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Amazing company, great to work at

    Cons

    Everything is great. Keep working

    Advice to ManagementAdvice

    Move

  8.  

    Lots of wheel spinning but no real traction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Austin, TX
    Former Employee - Senior Software Engineer in Austin, TX

    I worked at Dell as a contractor (more than an year)

    Pros

    Solid Pay, flexible schedules and good autonomy & communication within the division

    Cons

    constantly changing priorities prevent projects from getting completed. Too much management and not enough team.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    A challenging and sometimes fun environment that was a great learning and growing experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stryker AE (Inside/Outside AE) in Round Rock, TX
    Current Employee - Stryker AE (Inside/Outside AE) in Round Rock, TX

    I have been working at Dell full-time (more than 8 years)

    Pros

    Personal growth, time off when needed, ability to travel, benefits were great, financial compensation was fair but not strong enough to retain top talent for the long haul.

    Cons

    Inside sales reps are overburdened by being responsible for every aspect of the customer experience. Management touts wanting input for change but most suggestions are only discussed and not executed. Very top-->down organization, although upper management doesn't see it that way. Career advancement, while available required too much work away from the primary position if you plan to make a move out of your primary job.

    Advice to ManagementAdvice

    Dell has done an incredible job of transformation...unfortunately that transformation also lead to a great deal of turn-over from folks that just got burnt on constant change and unfulfilled promises of better compensation. The work became much more stressful while pay stayed the same or went down depending on position. Internal employee moral is Dell's biggest hurdle. Weekly rah rah meetings in the hall, handing out 10 dollar starbucks gift cards and maybe a cash prize of 250.00 for top rep of the month is so cheesy it was embarrassing to watch most of the time. I guess it's cool if your 24 years old, starting your first job...

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great atmosphere and wonderful people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Nashville, TN
    Current Employee - Inside Sales Representative in Nashville, TN

    I have been working at Dell full-time (more than 5 years)

    Pros

    Great benefits, great training, room to advance.

    Cons

    Long hours, heavy workload, it is a job!

    Advice to ManagementAdvice

    Keep up the good work, listen to employees suggestions.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Round Rock, TX
    Current Employee - Anonymous Employee in Round Rock, TX

    I have been working at Dell full-time (more than 5 years)

    Pros

    Corporate culture is great and encourages collaboration
    Work life balance great
    Employees can apply for and switch departments or job areas within 18 months as long as you kept up performance.

    Cons

    Internal promotions at high levels are rare regardless of performance.
    Priorities constantly change.

    Recommends
    Neutral Outlook
    Approves of CEO

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