Dell
3.3 of 5 3,431 reviews
www.dell.com Round Rock, TX 5000+ Employees

Dell Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.3 3,431 reviews

                             

71% Approve of the CEO

Dell Chairman and CEO Michael S. Dell

Michael S. Dell

(2,119 ratings)

60% of employees recommend this company to a friend
3,431 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "work life balance; flexible work hours; empowered individual contributors"
    in 437 reviews
  • "Many employees work from home part of the week and in the office for the rest of the week"
    in 171 reviews
Cons:
  • "Work life balance can be a myth if you are a manager working with global team"
    in 140 reviews
  • "If you are looking for a position, stick to a senior management position"
    in 74 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Great income for sales, but no job security even for high performers

    Inside Sales Representative III (Former Employee)
    Nashville, TN

    ProsGreat income and fast upward movement possible for sales, at least.

    Relationship Sales is challenging and rewarding, and the Nashville culture is pretty great most of the time.

    Vendor-sponsored product fairs and lunch 'n' learns provide free food and random trinkets regularly - this can be a con too if you can't say no to Gigi's cupcakes once in a while!!

    ConsManagement is hit or miss because they usually promote interested high-performing sales reps to management - and a good sales rep is not always a good manager. Some are really good, and a few are terrible.

    Not enough communication about how quotas are set, so they often seem arbitrary and sometimes unfair.

    Activity metrics aren't hard to hit, but don't usually have any direct correlation to results and can be a distraction from other activities that actually produce better results. Furthermore, they make the activity metrics a requirement to keep work from home perks, so if working from home a couple of days a week is important to you, the distraction is absolutely required.

    In sales, there are constant rumors about massive layoffs coming down the pike, because they do happen and it's often the people who have been around a long time and performed consistently who are the first to go. If you've had one bad quarter and the layoff comes at the end of that quarter, you're likely to be on the chopping block. Especially if you've received some merit increases in salary over the years and sit at the high end of the pay scale for your group/division. Granted, all of this was before the company went private and so it may have changed. Probably not... :)

    Advice to Senior ManagementFind a way to consider long-term consistent performance over the "what have you done for me this quarter" mentality - customers don't like changing reps all the time, so it just doesn't make sense to keep up the revolving door. It costs you more to hire and train a new person than to give someone who's had a bad quarter or two a chance to turn things around.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good company to work in Brazil

    Anonymous Employee (Current Employee)

    ProsWork-life balance is good, and the company has a good policy of home office.
    The company is non-hierarchical, which helps to work with people of different levels of seniority.

    ConsCompensation and benefits for non-sales people is not really attractive.

    Advice to Senior ManagementIncentive more innovation in the company

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    good experience

    Team Lead (Former Employee)
    Austin, TX

    Prosgood benefits and wages and career development

    Consjob was outsourced to mexico

    Advice to Senior Managementkeep jobs in the us

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great Learning opportunity

    Anonymous Employee (Current Employee)

    ProsThere are some good managers and enjoyed working for them.

    ConsGoing overseas is not always the best thing to do when your customers are screaming at you to keep it in the US.

    Advice to Senior ManagementListen to the employees more, they managers do not always relay what is going on to make things look beeter

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Dell is a good professional company, very friendly.

    Senior Consultant (Former Employee)
    Plano, TX

    ProsNot much corporate bureaucracy. Lot of focus on Individual Development Plan. Employees have freedom,lot more than at other places. Friendly work environment. Lot of programs to help the employees. Employees are given flexibility to maintain the work life balance.

    ConsPromotions are limited. More transparency required in strategic plannings. Recently the focus on employees benefits and programs appear to be slipping away.

    Advice to Senior ManagementBetter communication. Better benefits.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Lots of opportunity for driven individuals

    Services Manager (Former Employee)
    Nashville, TN

    Proswork/life balance, growth opportunity, pay, benefits

    ConsUpper management never "lets the dust settle" and is constantly changing the comp plan and account alignments to course correct results. Need to allow reps to cultivate business over time instead of changing how things work every quarter.

    Advice to Senior Managementsee cons

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Flag Review
    Dell Candidate and Employee Experience Team responded to this review Jul 9, 2014 EditDelete
    Thank you for your review! We agree, there has been quite a bit of change within Dell. Recently, there has been more change as we created global business units to better serve our customers as well ... More

     

    Satisfied

    Anonymous Employee (Current Employee)

    ProsDell offers great pay. Somewhat flexible working environment.

    ConsWork-life balance can become a challenge; frequent reorganizations affect work quality.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Good Company Steady Work

    Anonymous Employee (Former Employee)

    ProsDell is a good company to work for. Great insurance. Good work life balance. Flexible management.

    ConsThey would probably make more if they had more financial incentives for their salespeople to sell. Need to find ways to do away with the "success tax."

    Advice to Senior ManagementReward high performance with lower quota raises. Help your top salespersons make more money and you'll keep more of them. Accounts who love their salespersons will get to keep them.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Fast paced, work - life balance and challenging

    Metrics Advisor (Current Employee)
    Edison, NJ

    Proslots of opportunities in different fields, work life balance, remote work and global workforce

    Constoo many re organizations, too fast sometimes to settle into good processes

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great employee culture, Opportunities to Work in many functional areas

    Strategic Consultant (Current Employee)
    Remote, OR

    ProsAmazing talent and the opportunity to work with people across the globe every day. Outcome focused environment gives you a lot flexibility for how you get your work done. There is also great opportunity to work and learn in many different areas.

    ConsDell is a big ship that turns slowly. I believe the worst is behind them but the restructuring due to the move to private was challenging. There are constant changes,but they are clear that is part of this environment.

    Advice to Senior ManagementStay the course, keep focus on your people and their well-being

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Flag Review
    Dell Candidate and Employee Experience Team responded to this review Jul 8, 2014 EditDelete
    Thank you for your candid and helpful feedback. Please know that we share what our users are posting with our Leadership team on a regular basis and your comments are very helpful!
RSS Feed Embed

Worked for Dell? Contribute to the Community!

Dell Videos

Loading...

Dell – Why Work for Us?

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Dell reviews and ratings — including employee satisfaction and approval rating for Dell CEO Michael S. Dell. All 3,431 reviews posted anonymously by Dell employees.