Dell

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Dell Reviews

Updated August 29, 2014
Updated August 29, 2014
3,668 Reviews

3.3
3,668 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,270 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 468 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 158 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 146 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 75 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resolution Specialist  in  Porto Alegre, Rio Grande do Sul (Brazil)
    Current Employee - Resolution Specialist in Porto Alegre, Rio Grande do Sul (Brazil)

    I have been working at Dell part-time for more than a year

    Pros

    Open Minded, Space for you to upgrade your skills, competitive

    Cons

    In a bad phase, freezing period

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Dell fresh grad hire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time

    Pros

    Work life balance is very good, friendly team members with highly collaborative working style.

    Cons

    knowledge mangement in the company is not great, it takes a lot of struggle to find data .
    Also No free coffee

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Enterprise Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Growth is coming. Dell is on the edge of GREAT things. Going private is allowing Dell to make the changes needed to attack the market without being seen.

    Cons

    Very Large company, is sometimes hard to move the needle. No different than most large Corps.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    My experience at Dell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Senior Analyst  in  Austin, TX
    Current Employee - Business Systems Senior Analyst in Austin, TX

    I have been working at Dell full-time for more than 10 years

    Pros

    Good salary and benefits and ability to work from home.

    Cons

    Management styles inconsistent across company.....the main determining factor in your overall success and enjoyment level is strictly tied to who your manager is.....this can vary greatly from team to team.
    Lots of layoff and hiring cycles as they seem to go guardrail to guardrail when making headcount decisions.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Dell is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Round Rock, TX
    Current Employee - Business Analyst in Round Rock, TX

    I have been working at Dell as a contractor for less than a year

    Pros

    Friendly people. Everyone goes out of there way to help newcomers like me. This is a result of the "all for one" attitude that comes from the top down. We are a 100,000 plus team and unstoppable. Great benefits and friendly, helpful colleagues make this a great place to work

    Cons

    None that ive seen so far

    Advice to ManagementAdvice

    Keep on trusting your employees to manage their business

    Recommends
    Approves of CEO
  7.  

    Great place to work, should have higher base pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Demand Generation Representative  in  Eden Prairie, MN
    Current Employee - Demand Generation Representative in Eden Prairie, MN

    I have been working at Dell full-time for more than a year

    Pros

    great place to work, amazing benefits.

    Cons

    top performers not paid for their work..

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great work life balance and support. Processes are like working for the military (I would imagine)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager Senior Consultant  in  Santa Clara, CA
    Current Employee - Program Manager Senior Consultant in Santa Clara, CA

    I have been working at Dell full-time for more than 8 years

    Pros

    High emphasis on product quality makes me proud to work for the company.
    The management team empowers individual contributors.
    Our business unit's revenue is growing healthily -- management makes me feel as if I am valuable and contributing..
    Dell's laptops and monitors are excellent and price competitive. I love using them everyday. Their monitors are as good as Apple's!
    My boss gets a 150% out of 100 rating. He is extremely supportive and leadership in our division is excited and transparent in their decisionmaking. Our VP of Engineering manages downward as much as he does to Austin -- the San Jose management is exceptional. .
    Couple of fantastic acquisitions -- Credant - the market leader in security and Wyse -- cloud technology. They are still making great products and selling up a storm.
    Bonus and salary are very good. Vacation leave AND sick leave = four weeks off a year. Wow! Are we living in Europe? Great.
    Good health benefits.
    On site gym, on site cafeteria.

    Cons

    Jump a layer above San Jose to Austin and wow. The person who said this is fast paced is living in a glacier .People in Austin love checklists that are 425 lines long in getting a product completed.

    Training budget nonexistent, no classes in San Jose, little chance to expand your skill. If are building your career, that's discouraging. Little cross-BU polination to develop best practices.

    Few career opportunities in the Bay Area.

    Internal IT is stuck in 2002. No videoconferencing. Microsoft Lync sucks (sorry but it's archaic).

    Seven holidays a year, 75% of them around Christmas. No floating holiday.

    Since it's private: no ESOP, no RSUs, no stock.

    Advice to ManagementAdvice

    Stop this process nonsense. Other large companies are looking at lean processes, not bulky processes where you have to document everything for documentation's sake. What a waste of time, money and energy.

    Instead of having management relocate to Austin, have the Austin management relocate to San Jose to get some idea of speed.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great corporate culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Houston, TX
    Current Employee - Sales in Houston, TX

    I have been working at Dell full-time for more than 5 years

    Pros

    Flexible working hours.
    Knowledgeable and helpful management.
    There appears to be a genuine interest and concern for employees' well-being.
    There is considerable available training for both your current job, as well as for future jobs (growth)!
    Great mgmt in Sales.

    Cons

    Pay is decent but I've heard is better elsewhere.
    Services department was terrible: Bad and ineffectual mgmt, low pay, and generally disorganized.

    Advice to ManagementAdvice

    Sales mgmt appears to know what they are doing. Keep up the great work!
    Services mgmt needs revamping top-to-bottom.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Dell is flexible with working hours and full of employees that have worked here for 5+ years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer  in  Santa Clara, CA
    Current Employee - Software Development Engineer in Santa Clara, CA

    I have been working at Dell full-time for more than a year

    Pros

    Working from home is encouraged. good work life balance. You are given ample time off and there are lots of paid holidays.

    Cons

    a lot of older staff, most employees are 30+ years old. a great deal of workers leave due to the feeling of instability on some teams. Not all teams though.

    Advice to ManagementAdvice

    bring in more young talent

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great IT company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Dell full-time for more than 3 years

    Pros

    Clear communication from leadership in term of global strategy/goals, IT solutions oriented, great work-life balance, definitely open to changes and new ideas.

    Cons

    Nothing I can think of...

    Recommends
    Positive Outlook
    Approves of CEO

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