Dell

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Dell Reviews

Updated January 30, 2015
Updated January 30, 2015
4,175 Reviews
3.4
4,175 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,529 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 557 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 245 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 170 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

     

    Senior Solutions Support Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Solutions Support Engineer in Austin, TX
    Current Employee - Senior Solutions Support Engineer in Austin, TX

    I have been working at Dell full-time (more than 10 years)

    Pros

    Dynamic environment, sharp team members, diverse individuals.

    Cons

    Top heavy management, sometimes under appreciative of hard work.

    Advice to ManagementAdvice

    Reduce layers...and, ICs deserve better perks. De-promote people who get lazy after getting promotion.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Dell Response

    Jan 26, 2015Candidate and Employee Experience Team

    Thank you for your review! On a regular basis, we discuss the posts on Glassdoor including the advice to management - which provides our leadership team a great deal of visibility! We appreciate the ... More

  2. 5 people found this helpful  

    Great long-term employer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Compensation is above local market - depending on hard work, networking, patience, etc.
    Employees are very hard working and good people
    Dell supports a strong work/life balance - most work from home at least 2 days a week and they support outside activities
    Overall benefits are strong, but healthcare is slowly declining - excellent 5% 401k match program

    Cons

    Career advancement is very dependent on networking, connections versus outright job performance.
    Advancement can be very difficult also due to the significant amount of reorganizations that occur (minimum of 1 to 2 times per year - regardless of the division that you work
    Training is just focused on minimizing risk for the company, not for employee advancement
    Leadership more interested in driving their strategy/agenda and many may not listen to employee's recommendations on improvements to the business

    Advice to ManagementAdvice

    Continue to foster hard work culture, good work/life balance and employee rewards
    Listen more to employees on what can be done to improve things
    Take some more risks to be more innovative

    Dell Response

    Jan 12, 2015Candidate and Employee Experience Team

    Thank you for the time you took to write this thorough, detailed and honest review. Your advice to management in particular is very helpful. Not everyone chooses to provide this and please note that ... More

  3. 1 person found this helpful  

    Great place for working parents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time (more than 5 years)

    Pros

    Great schedule flexibility, ability to work from home, good health benefits, and lots of available training.

    Cons

    As with any huge company, lots of bureaucracy, ambiguous roles.

    Advice to ManagementAdvice

    need more accountability at the top for when business doesn't perform well (as much as they take for when it does well.)

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Systems Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer
    Current Employee - Senior Systems Engineer

    I have been working at Dell full-time (more than 3 years)

    Pros

    Very good company and very good people

    Cons

    I do not see any cons

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sales Role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell full-time (more than 3 years)

    Pros

    Cohesive team work, several specialists to help close deals. Need to understand how to navigate your resources.

    Cons

    Top down management style, processes can be rigid (yet effective).

    Advice to ManagementAdvice

    Be open minded with employee ideas and suggestions to bettering the sales force.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great company working through a tough industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director - Global Procurement in Austin, TX
    Former Employee - Director - Global Procurement in Austin, TX

    I worked at Dell full-time (more than 10 years)

    Pros

    - Strong Senior management
    - Good Pay and Benefits
    - Good career development programs especially in Operations

    Cons

    Still working on finding a very profitable niche in a commoditizing industry.

    Recommends
    Positive Outlook
  8. 2 people found this helpful  

    Great place to grow, learn and contribute ideas towards helping customers with technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Oklahoma City, OK
    Current Employee - Senior Product Manager in Oklahoma City, OK

    I have been working at Dell full-time (more than 5 years)

    Pros

    I love working for Dell as they provide a multitude of opportunities to stretch and grow your current skill set. The ability to move into various roles and learn a new skill is one of the many ways Dell stands out as a great place to work. I also enjoy working in a highly competitive environment, there is always a project to work on, a process to improve and wonderful people to work with. Pay has always meet or exceeded my expectations and is above the regional average.

    Work life balance is up to you to manage

    Cons

    Sometimes we implement change without fully considering the impact. Occasionally Dell is so competitive it will step on the toes of another department or organization and negatively impact the overall solution (both sales & product development).

    Work life balance is up to you to manage

    Recommends
    Positive Outlook
    Approves of CEO

    Dell Response

    Jan 12, 2015Candidate and Employee Experience Team

    Thank you for taking the time to post a review of your experience with Dell. After more than 5 years, you clearly have a lot of great advice to offer! Bear in mind, all feedback is shared on a ... More

  9.  

    Good company, but your experience will TOTALLY depend on what buisness unit you work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Sales Engineer in Austin, TX
    Current Employee - Technical Sales Engineer in Austin, TX

    I have been working at Dell

    Pros

    Big company with plenty of opportunity to move up/around. In fact it seems like its encouraged to move every 2-5 years. Depending on what role you have you might be expected to move up on a regular basis (sales).

    Cons

    Often Dell decides to change its direction... A LOT. This can be frustrating because at times you will have just gotten a grasp on a new process and then they will do a 180 on you.

    Advice to ManagementAdvice

    Pick long term direction and MAKE SURE the lower management is implementing. Too often it seems like the execs know the plan, but the footsoldiers are just running back and forth.

    Recommends
    Neutral Outlook
    Approves of CEO

    Dell Response

    Jan 26, 2015Candidate and Employee Experience Team

    Thank you for your feedback! In particular, your advice to our management - this will make it's way to our senior leadership team as we review Glassdoor feedback on a regular basis.

  10.  

    Dell

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Good place to work here.

    Cons

    I do not have any

    Advice to ManagementAdvice

    I have no advice

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Not Bad play to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Warren, MI
    Current Employee - Systems Engineer in Warren, MI

    I have been working at Dell full-time (more than a year)

    Pros

    You receive 4 to 5 weeks’ vacation each year.

    Cons

    No retirement pension unless you’re a manager

    Advice to ManagementAdvice

    Have a career path goal if you plan to stay there until retirement.

    Recommends
    Positive Outlook
    No opinion of CEO

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