Dell

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Dell Reviews

Updated August 19, 2014
Updated August 19, 2014
3,614 Reviews

3.3
3,614 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,231 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 468 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 158 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 146 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 75 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Alliance Manager  in  Round Rock, TX
    Former Employee - Global Alliance Manager in Round Rock, TX

    Pros

    Great company with a strategic direction. Very well compensated with great perks located on campus, such as the fitness center.

    Cons

    The only con I can think of at this time, was there is not enough office space and some employees were forced to work from home.

    Advice to ManagementAdvice

    None at this time

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  Austin, TX
    Current Employee - Program Manager in Austin, TX

    Pros

    The best reason to work at Dell is the work / life balance. Great leadership and awesome team work environment.

    Cons

    Global hours meaning sometimes there are late night calls. Minimal amount of diversity in leadership in particular cultures.

    Advice to ManagementAdvice

    Continue strong leadership

    Recommends
    Approves of CEO
  3.  

    If you're on the right project -- a bunch of fun and actual work being done at the same time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    Pros

    Very chill. Work from whenever wherever, as long as you get your sprint work done.
    Latest development techniques, software used.
    Shared work space (no cubes) for our team -- rest of office in cubes though
    On a team doing stuff that Dell has never done before, forming a new, awesome work environment.

    Cons

    Better hourly would be nice
    Need more talent
    This is just the team I worked with, which is not the run-of-the-mill Dell stuff. Cannot speak for the other 95% of Dell

    Advice to ManagementAdvice

    You are on the right track forming a vision for Dell Software into the future, and actually committing to it. However, you need better talent -- be more careful who you hire.

    Recommends
    Neutral Outlook
    Approves of CEO

    Dell Response

    Jul 29, 2014Candidate and Employee Experience Team

    Thanks so much for taking the time to review your experience with Dell. How cool that you get to work on projects that Dell has never done before. Sounds fun and hopefully rewarding! We share ... More

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  5.  

    Great group of people working with, but need to adjust policies to something other than cookie cutter format

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Manager  in  San Diego, CA
    Former Employee - Quality Assurance Manager in San Diego, CA

    Pros

    Excellent work life balance. Team oriented work place. All personnel working there are very professional and work hard to support everyone on the team.

    Cons

    All policies established designed around the company's main product, but applied to all areas. Expectation to support leadership anytime day or night if work is necessary. Lack of promotion opportunities for promotion and entrance into the main corporate is not possible as an existing employee.

    Advice to ManagementAdvice

    Allow more autonomy of your affiliates.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Team Leader  in  Oklahoma City, OK
    Current Employee - Help Desk Team Leader in Oklahoma City, OK

    Pros

    Great Management, Great Salaries, Good Opportunities for Motivated Employees

    Cons

    Adaptability required for all levels (not a con, a word of caution)

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great pay & flexibility. Cost cutting environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Round Rock, TX
    Current Employee - Product Manager in Round Rock, TX

    Pros

    Competitive pay, flexible work hours. Culture improving since privatization.

    Cons

    Culture comes from middle management down, so it's hit or miss depending on what segment you work in. Above that it seems like VPs either don't communicate or don't agree with each other (a result of a cost-cutting environment.)

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Overall great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lincoln, NE
    Current Employee - Anonymous Employee in Lincoln, NE

    Pros

    Great place to work, great people, benefits, and pay.

    Cons

    There is a large disconnect between upper management and the day to day operations that run the business.

    Advice to ManagementAdvice

    Take an interest and learn more about the business you're managing.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    The Customer is #1 at Dell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intelligence Engineer  in  Edina, MN
    Current Employee - Intelligence Engineer in Edina, MN

    Pros

    Dell promotes the best culture I've ever seen in a company. Our customers are at the absolute center of what we do and how we do it. The people I work with are amazing at all levels, above and below.

    Cons

    We're transitioning into a private company. There are a lot of hiccups with this in regards to compensation, year-end-reviews, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I love that every day at work I am learning and being challenged. My co-worker's are great and the atmosphere is upbeat. The expectations are high, but Dell provides all the tools necessary for you to excel at your job.

    Cons

    The job is demanding, many hours are put in and there is always more to do. With that said, it is part of the reason I love my job.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good Execution, Pretty Good Culture Overall, Poor Strategy, Mixed Senior Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager Senior Consultant  in  Austin, TX
    Current Employee - Program Manager Senior Consultant in Austin, TX

    Pros

    Dell has a pretty good culture and is generally focused on serving the customer. Co-workers are usually pretty strong and teamwork is encouraged. Compensation and benefits are good.

    Cons

    Since going private we had our stock plans removed so there is limited upside for the rank and file. The senior management reporting to Michael is very uneven with a couple of real bozos.
    The company doesn't seem to have a solid strategy going forward or the willingness to invest in its future. Michael talks about investing more in sales, R&D, etc but all we see is cuts.

    Recommends
    Neutral Outlook
    Approves of CEO

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