Dell Reviews

Updated March 31, 2015
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Employee Reviews

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  1. My high performance was recognized as well as my capabilities as a trainer in international export documentation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - International Export Specialist in Austin, TX
    Former Employee - International Export Specialist in Austin, TX

    I worked at Dell full-time (more than 8 years)

    Pros

    The company has just taken action to regain its private company status.
    It is aggressively committed to expand its technical support to enable its IT team to concentrate on more complex issues.

    Cons

    Like all computer technology companies it goes through cycles of laying off people. This is a business reality, not a personal matter.

    Advice to ManagementAdvice

    Proactively and substantively encourage the development of your team members. It speaks well for the company, management and team members make the company stronger by being involvement in their development.

    Recommends
    Positive Outlook

    Dell Response

    Mar 30, 2015Candidate and Employee Experience Team

    Wow - thanks for the thorough review! Sounds like you have many years with Dell to share your expertise with others and we really appreciate you taking the time to do so! On a routine basis, we share ... More

  2. Great career choice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    The people are great, the work-life balance is awesome, and the company has been a winner for many years and is well positioned for the future

    Cons

    the industry is constantly changing and there is a need to always be on edge and ready to move into the latest trend area, there is no chance to rest on laurels

    Advice to ManagementAdvice

    continue to build a great world-class team - the talent is awesome - continue to retain and develop. Continue to leverage recent acquisitions in order to develop into an end to end solution provider.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Stay away from this place; bad experience for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist in Round Rock, TX
    Former Employee - IT Specialist in Round Rock, TX

    I worked at Dell

    Pros

    There are probably many positive things about working at Dell, many people want to hang on to their jobs there. And outside of outside of Austin, Dell is perceived to be good for one's resume. Sadly I did not experience much of the goodness. Remote working and flexible schedules were something I enjoyed. The onsite cafeteria with good food choices was convenient. There is a gym onsite. Dell participates in and promotes community volunteering.

    Cons

    One of the reasons remote and flex schedules work at Dell is so workers can stay connected through the night after spending lots of standard work hours volunteering, working out, volleying for positions, and building fiefdoms. Teams are set up such that global calls are necessary, and someone is always losing sleep. Priorities change on a dime.
    The compensation was very poor. There are too many layers of leaders. Some of the leaders might be good workers, but are simply unqualified to lead people. Layoffs are based on who is liked, not who can do the job...the 'wink and a smile' method is firmly in place. The work spaces for remote workers are not maintained.
    After I was laid off, less than six months after I moved from another part of the state to take the job, I asked one recruiter "don't you want to know what happened at Dell?" She said "No, everyone is Austin knows about Dell..."
    If I had known, I would have skipped this 'opportunity'.

    Advice to ManagementAdvice

    I cannot think of anything useful to offer. Priorities need to be re-evaluated. Certainly profit is the whole reason for having a business, I'm not talking about that. Integrity, commitment to excellence, and valuing people are missing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Dell "leans in"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Consultant in Round Rock, TX
    Current Employee - Marketing Consultant in Round Rock, TX

    I have been working at Dell

    Pros

    Amazing work life balance, great pay 100k+ , entrepreneurial spirit, great flexibility

    Cons

    Sometimes high stress and constant reorgs

    Recommends
    Neutral Outlook
    Approves of CEO

    Dell Response

    Mar 9, 2015Candidate and Employee Experience Team

    Thank you for your review! On a regular basis, our team reads, reviews, responds to and shares the feedback with our leadership team. Your comments are hugely helpful to us understanding how our ... More

  6. Great team to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    Supportive team. challenging projects. Good culture. Encourages growth.

    Cons

    The late hours work to manage with US time made work life balance difficult.

    Recommends
    Positive Outlook
    Approves of CEO
  7. It All Depends on the Account

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Security
    Former Employee - IT Security

    I worked at Dell

    Pros

    Benefits are good. If you are willing to travel there are career opportunities. If the account you are assigned to is pleased with their service, it will be communicated and passed on.

    Cons

    Stagnating salaries, did not receive a raise for more than 5 years due to 'budget' constraints. If Account is unhappy with Dell Services, employees will be blamed, but leadership does not change nor change their processes so employees end up being stuck in high-stress position without support.

    Advice to ManagementAdvice

    Training is lacking and time needs to be allocated for employees to get trained. Listen to employees suggestions; especially when dealing with customers. Support employees when they need your backing instead of letting them hang for weeks with no direction.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. A great place to work! And a great time to be working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Program Manager in Nashua, NH
    Current Employee - Project Program Manager in Nashua, NH

    I have been working at Dell full-time (more than 8 years)

    Pros

    Dell really cares about their employees with a strong focus on work/life balance as well as career development. This is addition to the multitude of free courses and training opportunities makes working for Dell a no brainer.

    Cons

    Change can happen slowly. Like walking through mud. But then I guess that is probably true in most large companies.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Director in Round Rock, TX
    Former Employee - Sales Support Director in Round Rock, TX

    I worked at Dell

    Pros

    Salary, brilliant co-workers, fast paced and on-going learning

    Cons

    Consumer business failure, offshore strategy, lack of robust products, broken reporting

    Advice to ManagementAdvice

    Retaining key talent

    Recommends
    Positive Outlook
    Approves of CEO
  10. Organization in transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    People - Technology - Collaborative - Growing org

    Cons

    Process - Speed to act - missing market opportunities - fierce competitors

    Advice to ManagementAdvice

    Integrate Faster

    Recommends
    Positive Outlook
    Approves of CEO
  11. Good hands on Cloud, Embedded, Telecom domain in c,c++ ,c#,JAVA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Cloud, Embedded, Telecom in Dallas, TX
    Current Contractor - Cloud, Embedded, Telecom in Dallas, TX

    I have been working at Dell as a contractor (more than 10 years)

    Pros

    New technology, Passionate people , Good work culture

    Cons

    Too many products, No future roadmaps.

    Advice to ManagementAdvice

    Need market research

    Recommends
    Positive Outlook

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