Dell Reviews

Updated April 25, 2015
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Employee Reviews

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  1. This is the worst company to be a contractor for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Software Developer in Round Rock, TX
    Current Contractor - Software Developer in Round Rock, TX

    I have been working at Dell as a contractor (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great pay and very smart co-workers to be around everyday. Great selection of food in the cafeteria.

    Cons

    Hand me down hardware. No work remote options. No communication to contractors about project assignments. Told not to worry about it just do what we need you to do. Contractors not included in any team social gatherings.

    Advice to Management

    Include contractors in team development cycle besides just stand ups. Talk with your contractors about their experience and adaption to the work environment.

  2. My expectations as a new graduate hire, were totally washed out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Austin, TX
    Current Employee - Systems Engineer in Austin, TX

    I have been working at Dell full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Cannot really judge on what are the best things here
    - my team
    -my manager
    -work life balance

    Cons

    - very slow on-boarding process
    - zero human interaction on first day
    -no guidance/advise on benefits, could have been at least optional to talk to a benefits adviser or someone
    -no social media groups or portals to help new hires(or at-least nothing was mentioned anywhere)

    Advice to Management

    I am a fresh out of college grad. I really dont feel welcomed. I also feel, dell really doesn't care for its employees. Every request here takes too much turnaround time. It is as if, if you chose no to make it to dell, some one else will. Please make sure, college grads are welcomed, probably made aware of dell corp structure, future and why I should stay at dell. If it takes more than 8 days to deliver my company laptop, I am really unhappy with my welcome

    Dell Response

    Apr 23, 2015Candidate and Employee Experience Team

    Thank you for your honest and candid feedback. It is tough to read that one of our new graduates had such a poor onboarding experience. However, we know that we need to make improvements and there is ... More

  3. Slowly getting worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at Dell (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent starting pay but promotion setup makes it hard to keep up. After a couple of promotions, you'll be under the market value for your job.

    Cons

    See Pros.

    Management is overworked and unable to really help in employee development
    Massive knowledge losses that could be easily worked on.

    Advice to Management

    Stop paying lip service to getting employee feedback and actually do something about it. The offshore management is getting really bad and borderline unethical.

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  5. Company will allow growth and ability to expand your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Dell IT Professional Services in Austin, TX
    Current Contractor - Dell IT Professional Services in Austin, TX

    I have been working at Dell as a contractor (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Career oriented company diverse workspace

    Cons

    Management tends to recycle often do to re-org efforts

    Advice to Management

    The often re-org limits potential to succeed as you can often take a step back

  6. Great Company, moving in a new direction, "best value locations"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work Life Balance
    Remote workplace
    Global Company

    Cons

    People are no longer valued.
    Many operational groups are being relocated to best value locations, and long time employees are losing their jobs.

    Advice to Management

    do a better job of keeping jobs in the US, and value those who have dedicated their careers to growth and profitability of the company

  7. Heavy off shoring activity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Goodyear, AZ
    Current Employee - Anonymous Employee in Goodyear, AZ

    I have been working at Dell full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work and Life balance is awesome. Most people here are knowledgeable and great to work with. Processes are fairly strong and everyone knows their roles and responsibilities.

    Cons

    Off shoring has influenced senior leadership to cut US jobs. Each year goes deeper. Profitability is driving the off shore activity.

    Advice to Management

    Off-shoring is good for on-going support but who will come up with the good ideas you need to lead? Wake up and think about the long term. You are letting a lot of good people go.

  8. Client Technical Support Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lincoln, NE
    Former Employee - Anonymous Employee in Lincoln, NE

    I worked at Dell full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working tech support is always new and challenging.

    Cons

    Positions not backfilled. Non-stop workload, lunches shortened to half hour without notice. Few promotions, no raises, low salary.

    Advice to Management

    Pay competitive wages, this is a technical job. Appreciate skills, or it will always be a place of employee turnaround.

  9. Descent place to work, but behind the times in use of technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Dell as a contractor

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great place to get your feet wet.
    Great coworkers.

    Cons

    Contractors are second class citizens.
    Stagnant environment.
    Upper management dictates.

    Advice to Management

    Stop running the business "top down"

  10. Huge company that is trying to become more nimble after going private.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Consultant in Round Rock, TX
    Former Employee - IT Consultant in Round Rock, TX

    I worked at Dell full-time (More than 3 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    - Everyone is willing to network with you
    - Several opportunities to move around department and across department
    - IT group is allowed to work remotely - working hours can be extremely flexible as long as you get the work done
    - Entire company shuts down the week of Christmas
    - You run into employees who have been with the company 15 - 20 years and know the place really well

    Cons

    - Old school processes and the size of the company can come in the way of fast execution
    - Major re-org every year can make employees feel lost and insecure
    - Politics can come in the way of delivering true value and reaching your full potential
    - Management may not be aware of everything going on in their team and may not even know their entire team.
    - Open style seating in IT - no cube of your own - you have to bring your stuff into work daily

    Advice to Management

    Too many major re-orgs can be demoralizing and hinder progress. Shield your employees from on-going political power struggle. Find ways to connect with your employees face-to-face.

  11. IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Round Rock, TX
    Current Employee - Anonymous Employee in Round Rock, TX

    I have been working at Dell

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very fast pace environment. Never boring.

    Cons

    Too many changes in management. Lack of stability.

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