Dell

  www.dell.com
  www.dell.com

Dell Reviews

Updated December 22, 2014
Updated December 22, 2014
4,045 Reviews
3.4
4,045 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,469 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 557 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 245 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 170 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    DELL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resolution Manager in Minneapolis, MN
    Current Employee - Resolution Manager in Minneapolis, MN

    I have been working at Dell full-time (more than 3 years)

    Pros

    Good culture, with many opportunities for those who are willing to push themselves.

    Cons

    way too much micro management of certain teams

    Advice to ManagementAdvice

    let your team members do there jobs and do not try to control ever aspect of there day to day when they are quality engineers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company and getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Plano, TX
    Current Employee - Administrative Assistant in Plano, TX

    I have been working at Dell full-time (more than an year)

    Pros

    Employee discounts, decent insurance, 401K etc... Overall, a solid company.

    Cons

    Absolutely horrid management/ chain-of-command, also don't expect anything close to a decent raise.

    Advice to ManagementAdvice

    I can only speak for the Claims division.They just have very bad communication issues, they aren't a team, feels more like a classroom full of rowdy kids, than a tightly nested management team. and of course since its claims there's little room for growth. other than that its not a bad work environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Interesting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time (more than 8 years)

    Pros

    The number one Pro? Thats easy- its in Austin!!

    Cons

    Big company that moves slowly and has its share of red tape

    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Results driven and relationship oriented culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    encouraged to gain exposure to multiple functional areas

    Cons

    emphasis on relationships can be over emphasized

  6.  

    Consulting at Loblolly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at Dell (more than 5 years)

    Pros

    There are a few good gigs; you may find yourself on one. You may have an opportunity to work with very seasoned consultants.

    Cons

    Shortage of opportunities to work in your area of expertise and at your level of caliber.

    Advice to ManagementAdvice

    Take care of your consultants when they are on the client site; always support your consultants who are representing you on the client site.

    Doesn't Recommend
    Negative Outlook
  7.  

    ISR beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time (more than an year)

    Pros

    Not much unless you over exceed your quota!

    Cons

    So many. Too many metrics. Too much admin work you cannot even be a sales person. You have way too many KPIs to deal with. The quotas get way too high if you hit for more than 3 quarters in a row. Very stressful.

    Advice to ManagementAdvice

    Be a leader and don't try to manage out of fear.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Inside Sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Austin, TX
    Current Employee - Inside Sales Representative in Austin, TX

    I have been working at Dell

    Pros

    ton of resources. a lot of movement. if you don't like what you're doing, move in 18 - 24 months

    Cons

    stress stress stress. micromanaging to the extreme.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Nashville, TN
    Current Employee - Account Manager in Nashville, TN

    I have been working at Dell

    Pros

    By far the best part of the job are all the great people there. some bonuses and prizes can be great but they keep getting fewer and fewer.

    Cons

    Every quarter you wonder who is leaving and hope that you job is not on the line. the constant restructuring is annoying, in one year i had four desk moves a team change and territory change. these changes make it difficult for you to gain trust in your customers.

    Advice to ManagementAdvice

    stop telling people there is good work life balance.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Good people

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    good pay, flexible wfh ability

    Cons

    management can be difficult at times. Lack of corp communication

  11. 2 people found this helpful  

    Get in, Get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Round Rock, TX
    Former Employee - Finance in Round Rock, TX

    I worked at Dell full-time (more than 10 years)

    Pros

    Lots of responsibility, opportunity to get training in a global environment

    Cons

    Detrimental stack ranking methodology used for performance reviews, pay raises and bonuses that has created a culture of promotion based on pedigree instead of performance. Many good people let go during downsizing because they were the best performers who intimidated their leaders and threatened their hold on pulling only certain types of people through the ranks into leadership roles.

    Advice to ManagementAdvice

    Get rid of the stack-ranking performance review methodology. Teach your managers how to recruit, hire, train, manage and retain top talent instead of using an cookie-cutter approach to leadership - you've created a culture of mediocrity due to the lowest level performers being promoted into leadership.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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