Dell

  www.dell.com
  www.dell.com

Dell Reviews

Updated December 22, 2014
Updated December 22, 2014
4,045 Reviews
3.4
4,045 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,469 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 557 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 245 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 170 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Dell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Advisor in Providence, RI
    Former Employee - Software Development Advisor in Providence, RI

    I worked at Dell

    Pros

    The people working there. Good benefits.

    Cons

    Bureaucratic - processes get in way of doing actual work. Different outcomes depending upon whom is asked.

    Advice to ManagementAdvice

    Train your employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    A wash in a sea of management, with no beacon of leadership in sight.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Round Rock, TX
    Current Employee - Analyst in Round Rock, TX

    I have been working at Dell full-time (more than an year)

    Pros

    work from home option is nice, management is very flexible with this for their employees. Managers expect you in the office 3-4 days a week but if you need to work from home the first part of the morning and then come in the afternoon there are no issues. Although you'll be lucky to see your manager at their cube once a week.

    Cons

    No real leadership in Dell. Managers will call themselves leaders, but a smart person will know that they are two different positions. Outlook for the company is gloomy. You see it in the news that HP is making changes, becoming flexible, positioning themselves for the future. Dell could have done the same thing. You often hear from Dell badged employees "I've been with the company XX years, this is how we always do it." It's sad still people think that way.

    Advice to ManagementAdvice

    People, Product, Process - Marcus Lemonis

    If management understood these three things, the company wouldn't be where it is at today. Dell is stuck in the past, thinking everyone wants a Dell branded product because it is the best.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Started off with a lot of promise...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Reston, VA
    Former Employee - Inside Sales Representative in Reston, VA

    I worked at Dell full-time (less than an year)

    Pros

    Started out great with comprehensive training, good coworkers, great environment, and an awesome manager. There was a lot of motivation to work hard, because pay increases were within reach and earning commission was a big goal

    Cons

    Changes were made to leadership and incentives: lots of lay-offs, and it got a lot more difficult to reach pay bumps. Training disappeared, and so did the collegial environment that we had had

    Advice to ManagementAdvice

    Employees need training, accessible management, and pay that corresponds with their achievements.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Growing/Intake Pains (back then, at least)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Fairfax, VA
    Former Employee - Senior Manager in Fairfax, VA

    I worked at Dell full-time (more than an year)

    Pros

    Good brand recognition, and generally a good company to work for. The federal contract I worked on was well run until Dell corporate got involved.

    Cons

    For reasons unknown to me (and reasons may have been good ), my project's leadership was basically decimated. Some people had obvious personal agendas (you can't avoid politics) that poisoned the well.

    Advice to ManagementAdvice

    I have no advice that I think they'd listen to.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Cliques abound

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    The pay is typically good

    Cons

    Dell is a follower, not a leader. Taking a risk is not rewarded

    Advice to ManagementAdvice

    Get rid of the old network

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Interesting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time (more than 8 years)

    Pros

    The number one Pro? Thats easy- its in Austin!!

    Cons

    Big company that moves slowly and has its share of red tape

    Approves of CEO
  8. 1 person found this helpful  

    Dell: the power to do more!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time

    Pros

    Big company with ability to change your direction. Good benefits and easy going attitude. Employees are motivated and the company believes in constant growth.

    Cons

    Young engineers and technology enthusiasts are not easily found. Sometimes it becomes very stagnant due to lack of young, risk taking leaders.

    Advice to ManagementAdvice

    Hire more college graduates and provide good incentives for innovation.

    Recommends
    Positive Outlook
    Approves of CEO

    Dell Response

    Nov 19, 2014Candidate and Employee Experience Team

    Thank you for your review. We agree, more college graduates and promoting innovation is a great idea. Have you checked out our 2020 Legacy of Good? In this goal-oriented approach, Dell has committed ... More

  9.  

    Great place to work for experience or a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Remote, OR
    Former Employee - Account Executive in Remote, OR

    I worked at Dell full-time (more than 5 years)

    Pros

    Dell has competitive compensation, good benefits, fairly flexible work schedule. The potential to be a great company remains and there are so many different opportunities in the company it is easy to move from one department to another to find the position that's right for you.

    Cons

    The training was not the best and it takes some a while to gain the trust of the management team. Also, be prepared to work whether you are on vacation, out sick, or on a holiday. If you are driven to be the best at what you do, Dell will take full advantage of your motivation and continue to add responsibilities until you are at your threshold.

    Advice to ManagementAdvice

    Trust the people you hire as they are talented and wouldn't be there otherwise. Pick a direction/vision for the company and find a way to provide value again...

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell full-time (more than an year)

    Pros

    time off policies, work life balance

    Cons

    everything is good. cant think of a bad factor to mention

  11.  

    Amazing Work life balance, Decent pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Analyst in Round Rock, TX
    Current Employee - Senior Sales Analyst in Round Rock, TX

    I have been working at Dell full-time (more than 8 years)

    Pros

    The pay is pretty solid for the luxury. Work form home,late starts and early leaves are the norm.

    Cons

    Sadly its really easy to cap pay wise in certain roles and your are forced to move on sooner than you would like.

    Recommends
    Neutral Outlook
    Approves of CEO

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