Dell

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Dell Reviews

Updated September 19, 2014
Updated September 19, 2014
3,716 Reviews
3.4
3,716 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,287 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 468 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 158 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 146 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 75 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great IT company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Dell full-time for more than 3 years

    Pros

    Clear communication from leadership in term of global strategy/goals, IT solutions oriented, great work-life balance, definitely open to changes and new ideas.

    Cons

    Nothing I can think of...

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Dell is flexible with working hours and full of employees that have worked here for 5+ years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer  in  Santa Clara, CA
    Current Employee - Software Development Engineer in Santa Clara, CA

    I have been working at Dell full-time for more than a year

    Pros

    Working from home is encouraged. good work life balance. You are given ample time off and there are lots of paid holidays.

    Cons

    a lot of older staff, most employees are 30+ years old. a great deal of workers leave due to the feeling of instability on some teams. Not all teams though.

    Advice to ManagementAdvice

    bring in more young talent

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Very Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Providence, RI
    Current Employee - Software Engineer in Providence, RI

    I have been working at Dell for more than 3 years

    Pros

    Well managed company. Great Employees. Everyone is very knowledgeable. Other Engineers are very willing to help out others. Also, there is a great work life balance. It's a great place to work if you have young children.

    Cons

    Very Complex environment. A very long learning curve before you become productive.

    Advice to ManagementAdvice

    Salaries aren't keeping up with the Market. At least not in the North East.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support  in  Batavia, IL
    Current Employee - Desktop Support in Batavia, IL

    I have been working at Dell full-time for more than a year

    Pros

    loose management
    decent pay
    flexible hours

    Cons

    limited contracts in the area
    after company went private , bonuses and raises were greatly reduced

    Advice to ManagementAdvice

    Upper Management does a great job of contract management , but the lower managers or leads , do not follow best practices ( at least at the location i was at

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Fast paced, self directed, team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Talent Acquisition
    Former Employee - Talent Acquisition

    I worked at Dell full-time for more than 5 years

    Pros

    Excellent opportunities for career development, remote -mobile culture which works well for work-life balance, excellent benefits including generous PTO, global opportunities,entrepreneurial mindset, collaborative, broad solution offering. Employee feedback is considered.

    Cons

    Very large, high tech company in evolution which makes for a volatile environment. Changes in management and strategy come often. Difficult to build and maintain relationships within.

    Advice to ManagementAdvice

    Have a solid strategy and mission in place

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Welcome to the Zoo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time for more than a year

    Pros

    The best things are the opportunity to walk in and have a chance to work with some of the most interesting companies in the world.

    Cons

    Overburdened management and many, many changes of leadership and direction.

    Advice to ManagementAdvice

    Good heavens, see Cons above and as DELL is moving to a higher percentage of remote users, the culture and infrastructure need to change for better outcomes, including common sense moves such as improving territory alignments and support for the equipment in the field.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Working at Dell was challenging, growth filled and rewarding but not always

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  Austin, TX
    Former Employee - Senior Consultant in Austin, TX

    I worked at Dell full-time for more than 5 years

    Pros

    Dell is one of the most fast paced environment to work in.
    All processes are light-weight with a very pragmatic approach to everything incl. processes, tools, technologies etc
    You get to work on cutting edge technologies and solutions, even if Dell does not come across as a tech focused company
    The pay is generally competitive

    Cons

    There is not much if any work life balance
    The pay has a large proportion as a variable component
    The variable nature is highly dependent on ranking and rating which causes unwarranted friction with co-workers et al...

    Advice to ManagementAdvice

    Reduce the heavy importance of ranking and rating, to there by decrease the unwarranted friction between co-workers/ colleagues on the same team/ in the same org etc.

    Increase the base pay and reduce the variable component

    Focus on improving the work-life balance situation

    (With both internal to work env and work-life balance improvements... Dell can become the go to employer in TX)

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Time to move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Program Manager  in  Austin, TX
    Former Employee - Global Program Manager in Austin, TX

    I worked at Dell full-time for more than 10 years

    Pros

    The company allows employees many freedoms for work life balance and the opportunity to gain experience in different role and organizations.

    Cons

    Way to much upper management protecting their organizations or playing politics with programs. They don't make decisions that look at the long term aspects and only focus on short term results.

    Advice to ManagementAdvice

    Develop new exciting products and get behind them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Sr. Strategist Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell full-time

    Pros

    It's a challenging environment so there are many opportunities to learn

    Cons

    It's constantly changing so layoffs and re-orgs are the word of the day.

    Advice to ManagementAdvice

    No work-life balance

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Stressful

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Great team members and get to assist in software implementation in healthcare industry

    Cons

    Long work hours and lots of travel

    Advice to ManagementAdvice

    Hire more people for the implementation teams!

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