Dell

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Dell Reviews

Updated August 28, 2014
Updated August 28, 2014
3,665 Reviews

3.3
3,665 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,267 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 468 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 158 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 146 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 75 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Dell Leadership Development Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leadership Development Program  in  Round Rock, TX
    Current Employee - Leadership Development Program in Round Rock, TX

    I have been working at Dell full-time for more than a year

    Pros

    Work-life balance is unmatched (granted, our manager; gain exposure to multiple parts of Dell's business; excellent for networking;

    Cons

    $45k for the first year is ok but no pay raises or bonuses during the entire duration of the program is simply unacceptable--especially when your rotation has you performing a role that pays someone in that position on a full time basis almost twice as much; very poor managers who do not care about our success; no process for transitioning members from the program into a permanent role; management lied about pay raise after graduating the program

    Advice to ManagementAdvice

    In lieu of the LBO, Dell has been making cuts in nonsensical ways. There's a very cancerous element within the middle management ranks that needs to be excised. These people have somehow managed to spend several years in the shadows, collecting substantial paychecks while shirking their work and avoiding any and all responsibility. Of the 12 people who started the program, 6 have left or are on their way out because they found better opportunities and/or were tired of working for toxic and ineffectual leaders. If Dell hopes to bring on young leaders who want to learn, grow, and stay at Dell, they need to bring on managers who are willing to do more than inhale oxygen, exhale carbon dioxide, and collect a paycheck.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Round Rock, TX
    Current Employee - Anonymous Employee in Round Rock, TX

    I have been working at Dell full-time for more than a year

    Pros

    Great brand and has all qualities of a global company. Good benefits in US. Good work-life balance. Great colleagues to work with. India situation is different though. Privatization has changed things a bit and still unclear of how it is going to benefit employees.

    Cons

    Bangalore location is different. No hikes. More work. No options to get new projects/ if at all changing projects all those are existing ones. Most are egoistic and micro-managing managers who don't trust their subordinates. They don't get any new projects only extend existing contracts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Lean

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Management Analyst  in  Austin, TX
    Former Employee - Order Management Analyst in Austin, TX

    I worked at Dell full-time for more than 10 years

    Pros

    Benefits, vacation time and Personal time available asap, work from home part time or full time, salary pay increase yearly

    Cons

    management - not educated to deal with people. executive are unaware of the needs of the day to day employee, executive making decisions that affected customer experience therefore Dell brand. No career growth. Working at Dell has become a place for a job, not a career.

    Advice to ManagementAdvice

    management team and executive team needs personal growth

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    a very busy and stessful...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASR  in  Round Rock, TX
    Former Employee - ASR in Round Rock, TX

    I worked at Dell full-time for more than 10 years

    Pros

    benefits were awesome WFH available....with time constraints

    Cons

    good ole boy networking in full swing....learn to play the game

    Advice to ManagementAdvice

    more personal time understanding employees

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Some good, some bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Round Rock, TX
    Former Employee - Anonymous Employee in Round Rock, TX

    I worked at Dell full-time for more than 8 years

    Pros

    Great opportunity to try different career paths and choose your own track.
    Get to work with a lot of very smart and driven individuals.

    Cons

    Constant reorganizations, management changes and layoffs.

    Advice to ManagementAdvice

    Set a direction and define a leadership team and stick with it for longer than 6-12 months.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Hard work and great rewards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Simulation Strategist  in  Round Rock, TX
    Current Employee - Simulation Strategist in Round Rock, TX

    I have been working at Dell full-time for more than 3 years

    Pros

    Challenging work, giant bonuses if successful and constantly driven to exceed expectations. You will get a maniacal focus on cost that will benefit you over your entire career.

    Cons

    Long long hours. If you don't schmooze, politic and network you can easily get overlooked. Your work life balance is work well outweighing your outside life. After a great success you will be greeted by "Fine, what do you have next?". I have never seen so many people just up and leave with no notice with absolutely nothing on the horizon because they just couldn't take it anymore.

    Advice to ManagementAdvice

    Going private was a good start. Being open to give Tier 1 customers what they exactly want and not what they need will keep the Googles and Facebooks of the world from simply creating their own hardware groups.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Was not my favorite place to work; not the worst either.

    • Comp & Benefits
    • Work/Life Balance
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Dell as a contractor

    Pros

    Lots of work from home flexibility. Had a nice manager who was trusting, and supportive.

    Cons

    Always changing focus so there seems to be no real, focused direction for the company. You'll hear the term "guardrail-to-guardrail" there because that's how the place seems to operate.

    No opinion of CEO
  9. 1 person found this helpful  

    Always under high stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Round Rock, TX
    Current Employee - Anonymous Employee in Round Rock, TX

    I have been working at Dell full-time for more than 5 years

    Pros

    - A large company with many different organizations.
    - Even in the same org, job opportunities for different things are always available. You can apply to internal postings and managers usually support the career progression.
    - Some teams are open for work from home. Others are not.
    - pays well

    Cons

    - not a fun place at all. Not a young company, so that people you work with are usually older than 40 / 50. My team never have happy hour or any social activity.
    - Long hours and weekends sometime because there is not enough people.
    - The nature of the jobs are based on fears, escalations and issues. Never felt like something exciting was starting from a great ideas or creative ideas.
    - Always under the stress and pressure to cut cost and goals are set unrealistically.
    - HIghly political. Spending way too much time making and formatting the metric so that executives are happy.
    - Data is always bad. Such a large company so there are way too many tools and databases that are not well maintained.
    - Low budget and allowance for IT improvements even though it is a IT company

    Advice to ManagementAdvice

    There are many great leaders who encourage the members to take the opportunities, so I like the leaders here mostly. They need to work harder to make the culture of collaboration, not political fight or blame game.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Lack of direction and support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager  in  Round Rock, TX
    Former Employee - Product Marketing Manager in Round Rock, TX

    I worked at Dell full-time for more than 3 years

    Pros

    Austin is a great city, many of my coworkers were amazing people

    Cons

    Lack of strategy (we had four major shifts in five years, never had a chance to see if anything worked)' company didn't value the employees, it was a chew-em-up-and-spit-them-out mentality

    Advice to ManagementAdvice

    Choose a strategy, invest in implementing, communicate it clearly to your employees, give it time to work

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Generally a good place to work, good benefits and fair pay.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time for more than 8 years

    Pros

    The work is challenging and often rewarding. The pay is competitive and the benefits are generally good. You also get discounts on Dell products.

    Cons

    Not many pay raises in recent years as PC sales have been slowing for a number of years. Money seems to be tight and so training as well as advancement opportunities have suffered in the past 4 years.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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