Dell

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Dell Reviews

Updated October 1, 2014
Updated October 1, 2014
3,764 Reviews
3.4
3,764 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,316 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 518 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 187 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 161 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fast paced, self directed, team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Talent Acquisition
    Former Employee - Talent Acquisition

    I worked at Dell full-time for more than 5 years

    Pros

    Excellent opportunities for career development, remote -mobile culture which works well for work-life balance, excellent benefits including generous PTO, global opportunities,entrepreneurial mindset, collaborative, broad solution offering. Employee feedback is considered.

    Cons

    Very large, high tech company in evolution which makes for a volatile environment. Changes in management and strategy come often. Difficult to build and maintain relationships within.

    Advice to ManagementAdvice

    Have a solid strategy and mission in place

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Welcome to the Zoo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time for more than a year

    Pros

    The best things are the opportunity to walk in and have a chance to work with some of the most interesting companies in the world.

    Cons

    Overburdened management and many, many changes of leadership and direction.

    Advice to ManagementAdvice

    Good heavens, see Cons above and as DELL is moving to a higher percentage of remote users, the culture and infrastructure need to change for better outcomes, including common sense moves such as improving territory alignments and support for the equipment in the field.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Working at Dell was challenging, growth filled and rewarding but not always

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  Austin, TX
    Former Employee - Senior Consultant in Austin, TX

    I worked at Dell full-time for more than 5 years

    Pros

    Dell is one of the most fast paced environment to work in.
    All processes are light-weight with a very pragmatic approach to everything incl. processes, tools, technologies etc
    You get to work on cutting edge technologies and solutions, even if Dell does not come across as a tech focused company
    The pay is generally competitive

    Cons

    There is not much if any work life balance
    The pay has a large proportion as a variable component
    The variable nature is highly dependent on ranking and rating which causes unwarranted friction with co-workers et al...

    Advice to ManagementAdvice

    Reduce the heavy importance of ranking and rating, to there by decrease the unwarranted friction between co-workers/ colleagues on the same team/ in the same org etc.

    Increase the base pay and reduce the variable component

    Focus on improving the work-life balance situation

    (With both internal to work env and work-life balance improvements... Dell can become the go to employer in TX)

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Time to move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Program Manager  in  Austin, TX
    Former Employee - Global Program Manager in Austin, TX

    I worked at Dell full-time for more than 10 years

    Pros

    The company allows employees many freedoms for work life balance and the opportunity to gain experience in different role and organizations.

    Cons

    Way to much upper management protecting their organizations or playing politics with programs. They don't make decisions that look at the long term aspects and only focus on short term results.

    Advice to ManagementAdvice

    Develop new exciting products and get behind them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Sr. Strategist Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell full-time

    Pros

    It's a challenging environment so there are many opportunities to learn

    Cons

    It's constantly changing so layoffs and re-orgs are the word of the day.

    Advice to ManagementAdvice

    No work-life balance

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Stressful

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Great team members and get to assist in software implementation in healthcare industry

    Cons

    Long work hours and lots of travel

    Advice to ManagementAdvice

    Hire more people for the implementation teams!

  8.  

    Was a great place to work in earlier days.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  Round Rock, TX
    Former Employee - Program Manager in Round Rock, TX

    I worked at Dell full-time for more than 10 years

    Pros

    -Salary and benefits
    -Financially stable company
    -Opportunity for diversified work experience, but requires significant effort to navigate the process

    Cons

    -Unless you are an exec, ability to make change is limited - employees not empowered.
    -Ridiculously political
    -Excessive arrogance/hubris in executive ranks, all the way to the top.

    Advice to ManagementAdvice

    Make decisions based on what is best for the company vs. your organization. Have less fear of losing your job and more courage to make a decision that, although unpopular, might be best for the company..

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Not a place to grow, develop and innovate - a place to park your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Marketing Manager  in  Austin, TX
    Current Employee - Product Marketing Manager in Austin, TX

    I have been working at Dell full-time for more than 3 years

    Pros

    Competitive salary, great benefits and good people who generally want to help.

    Cons

    Hardware-driven mentality with no room for real innovation. Very political. Group think. Group accountability. Senior management's methods are rooted in the past. More concerned about meetings, charts and presentations than actually getting things done.

    Advice to ManagementAdvice

    Michael Dell and his vision is unmatched. The problem is his senior lieutenants are survivors, not leaders and innovators.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Awessome, People Would Love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  New York, NY
    Current Employee - Software Developer in New York, NY

    I have been working at Dell full-time for more than a year

    Pros

    They give you a good working Environment.

    Cons

    But , dont need much of Programmer

    Advice to ManagementAdvice

    They train people before a person starts working. Office culture is really nice and we generally had a competitive environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Cog in the machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative III  in  Nashville, TN
    Current Employee - Inside Sales Representative III in Nashville, TN

    I have been working at Dell full-time for more than 10 years

    Pros

    The benefits are great & you get a lot of time off. The people you work with are very nice & there are opportunities to advance if you're willing to relocate & know how to play the politics of the office

    Cons

    The pay has been flat for many years, not keeping in line with the number of responsibilities & products that have been added to the role, in addition to not keeping in line with inflation & the cost of living. There is a success tax: the better you do, the more is asked of you for the same or sometimes even less pay.

    Advice to ManagementAdvice

    Start caring about the people again & not just the numbers. Years ago Dell was a place that cared about it's employees first, the bottom line second. That mentality has been gone for some time.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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