Dell UK Reviews

I have been working at Dell UK full-time for more than 8 years

Pros – Great people, great place to work

Cons – Get rid of the box shifter mentality

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Dell UK as a contractor for less than a year

Pros – Large environment, good reputation, solid products

Cons – Business model is to specialize based on technical platforms; communication is not efficient

Advice to Senior Management – Consider pool of technical people who can work in multiple disciplines.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Dell UK

Pros – good people, benifits,
good canteen
experience not bad

Cons – no training, poor management, over worked

Advice to Senior Management – get some training

I have been working at Dell UK full-time for more than a year

Pros – Constantly expanding to increase the services and products it supplies to customers, making it a diverse workplace constantly evolving. Lots of opportunity to change and move about. I have worked for many companies and just went back is it is actually up there as a good company to work for.

Cons – Heavy home working percentage so offices can feel a bit lifeless sometimes. You have to push to be noticed and to move about. Constant change and restructuring means you can feel unsettled

Advice to Senior Management – Try to keep internal structures and changes less visible to customers who want consistency in their account teams

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Dell UK

Pros – People you work with are great

Cons – poor progression & review preocess

Advice to Senior Management – improve progression, training, HR review process

Yes, I would recommend this company to a friend

I have been working at Dell UK full-time for more than a year

Pros – Company treats it employees great, assisted you in your growth and develpment within the organsation.

Cons – can not think of any down side for working with dell

Advice to Senior Management – enjoyed working at dell, great team

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Dell UK full-time for more than a year

Pros – Excellent benefits package, good training facilities. Supportive management who encourage a "can do" approach for those who are keen to progress within the company. Management actively encourage learning and a lot of the training is mandatory with new issues & resolutions provided daily / weekly. Overall a really nice place to work with a lot of good people.

Cons – Feels too much like a call centre at times with heavy focus on metrics. Certain departments make it nearly impossible to achieve bonus. Need to have a more focused pro active approach to train techs about new products as learning from often inaccurate product sheets and tear downs makes the job harder than it needs to be.

Advice to Senior Management – Better training on new products off the phones would lead to better customer experiences as techs should know the products they are expected to support inside and out as they are representing the collective knowledge of the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Dell UK full-time for more than 7 years

Pros – A lot of opportunities internally, both vertical and horizontal.
As you progress higher, the management & leads you report to, seem to get better as well. in the frontline and bottom of the ladder rolls, i could pick far more faults with what was happening around, but this is no longer the case.

Cons – process, procedures.
burn own time on very many things which do not contribute to my job & the work i do.

Advice to Senior Management – doing a fairly good job. none at the moment.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Dell UK

Pros – Global, renowned brand, big company experience.

Cons – Too much comes from the centre, not enough scope for localising appropriately.
Make headcount decisions according to share price.

Advice to Senior Management – take a long term view on headcount.

Yes, I would recommend this company to a friend

I have been working at Dell UK

Pros – flexible working environment, working from home is encouraged, fairly good pay, friendly co-workers

Cons – very political, pushy incompetent constantly changing management, hire&fire, very limited career growth, lots of unpaid overtime, all work no life

Advice to Senior Management – people are your key asset

No, I would not recommend this company to a friend