Delta Air Lines Reviews in Atlanta, GA Area

Pros

Great travel benefits. Health benefits are competitive.

Cons

Divisions tend to promote from within. Not much opportunity to move around at the higher management levels.

Advice to Senior Management

Support more cross-divisional pollination of skills.

Pros

flight benefits, opportunity, salary, impressive company

Cons

Health benefits, Very upward focused, managers are not really interested in employee's well being

Advice to Senior Management

Do your managers really embody "Good to Great" - I can answer that for you.....NO.

Pros

Great work environment, great work/life balance, amazing flight benefits, schedules are very flexible. Physically being in and around large aircraft is always interesting. Most of the people are great to work with. Working to satisfy federal regulations develops strong logical step-by-step reasoning skills. A "no compromises" approach to passenger safety is instilled in the corporate culture and is actively promoted by upper management.

Cons

Airline Engineering work is tedious and repetitive, involves an extensive amount of paper work, only basic engineering skills are required, heavily regulations can become cumbersome to doing business. Work flow is highly seasonal and stressful periods can be replaced by extremely boring periods.

Pros

Flexible work environment, use of latest technology, world travel, international coworkers,

Cons

jet lag and long hours

Advice to Senior Management

respect feed back from front line employees in direct contact with the public. If you have a high percentage of employees reporting the same challenge, look into possible solutions.

Pros

It will teach you how to work different types of mechanical equipment. Delta benefits are pretty good. Especially the flight benefit. You can work overtime as well.

Cons

Rarely have a lunch break sometimes or none at all. You might not have time for a break also. They might over work you and have you work alot of other gates. You might have some lazy team members. You might have to work a gate with few people to help you.

Advice to Senior Management

Try to give workers a break/lunch break. Workers majority of the time work the whole shift without a break.

Pros

Decent travel benefits and 401k matching.

Cons

Reorganization is another word for firing people they don't like regardless of how well they are doing in their current role.

Advice to Senior Management

Be honest and open during employee reviews.

Pros

-Best benefit package of any other airline- great non-rev privilages.
-Responsive management and NO UNION needed for necessary changes
-Congenial labor/management relations
-Very understanding of family emergencies
-Profit Sharing!

Cons

-working at Christmas
-pressure to turn a plane around in 40 minutes
-the occasional trashy customer......

Advice to Senior Management

-Let employees make comments on Intranet stories
-Set up a way for flight attendants to send in ideas to improve service flow that cost NO money. We have lots of ideas but aren't sure who to sent them on to.

Pros

Immediate supervisors and co-workers still carry on the "Delta Family" atmosphere. Competitive pay and benefits.

Cons

glassdoor Community Guidelines state to "Tell like it is...for real". Here it is: Senior Management and the Board of Directors drove the last nail through the heart of the Delta culture when they did 2 things: 1) Offered benefits to "domestic partners" (it riled up the employees so bad the email system had to be shut down to regain order), and 2) Announced the employees were proud to support the LGBT community and their events in order capture their business, when, in fact, many of us were actually embarrassed, and they were flying with us anyway. Obviously it was more important to chase the dollars than to respect the company culture and its history of providing great customer service regardless of what the customers did at home.

Advice to Senior Management

Study what made Delta so successful under the leadership of C.E Woolman, W. T. Beebe, and David Garrett and return to it. Focus on delivering great service at a competitive price. You told us the top reasons for choosing an airline were price, schedules, routes, and quality of service. Stop chasing the fluff and concentrate on these.

Pros

good benefits, good advancement, just don't expect that somebody will promote you. You will have to take the initiative to apply for jobs.

Cons

Frontline work hard with dissatisfied passengers and delays.

Advice to Senior Management

ok

Pros

If you like to travel for free then I guess that is a benefit. If you like to see airplanes and visit the engineer offices to see how they design cool things then that is a pro.

Cons

If you work in the Recruitment office, you are not really part of Delta. Centralized recruiting caused a disconnect and mistrust between recruiters and hiring managers because they were physically located in different buildings.
- Management has no clear people strategy and no concern for engaging people.
- Recruiters are expected to be carbon copies and continue doing the "wrong thing righter".
- Management's disdain for people and singular focus on revenue is disheartening.

Advice to Senior Management

Management needs to be completely replaced - beginning with the CEO. The problem is that the culture is rotten and not people focused. There is a reason why Delta has low customer services scores for travelers. If a company treats its own internal customers (employees) bad, how can they have the philosophy to treat external customers well