Delta Air Lines
3.5 of 5 472 reviews
www.delta.com Atlanta, GA 5000+ Employees

Delta Air Lines Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.5 472 reviews

                             

81% Approve of the CEO

Delta Air Lines CEO and Director Richard H. Anderson

Richard H. Anderson

(239 ratings)

70% of employees recommend this company to a friend
472 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Flight Benefits- Every employee gets standby travel with discounts on confirmed travel"
    in 112 reviews
  • "travel benefits are great with access to the world"
    in 30 reviews
Cons:
  • "Long hours, every thing from weather to political unrest in some places could impact your day"
    in 16 reviews
  • "Customer service in the airline industry is at an all-time low"
    in 15 reviews
  • Show more review highlights

Reviews

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Good Experience overall!

Flight Attendant (Former Employee)
Atlanta, GA

I worked at Delta Air Lines full-time for more than 5 years

ProsThe benefits are great, of you have a language or are willing to fly as lead the shifts are good!
Easy to swap or drop flights with their Programs.

ConsManagement does't seem to care about the staff, very 2 faced, need to always watch your back with the senior staff.

Advice to Senior ManagementPay attention to your employees, listen, and actually care! It's not always about what the customer may have said! Would You Rather keep a one time a year customer or a lifelong employee?

Yes, I would recommend this company to a friend

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5 people found this helpful  

Welcoming, exciting and impressive interview process.

Flight Attendant (Current Employee)
Atlanta, GA

I have been working at Delta Air Lines full-time

ProsDelta is a career choice for many. If you are looking for a great career and can handle the work schedule you will encounter being a flight attendant, then this is for you. You must be flexible to work long and varying hours. The experience is great for many.

ConsLong hours and varying hours. Must be flexible to work days, night , weekends and especially holidays.

Advice to Senior ManagementUpper management is looking for flexible dependable people. They ask many situational questions, and look for consistency. They know what they are looking for. You have to prove to them you are the next Delta face even if it means you may have to reapply after being turned down. There are many people highly qualified to be the next Delta face but have been turned down once or twice and eventually have made it into the Delta team.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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JFK weak management

Cargo Customer Service (Former Employee)

I worked at Delta Air Lines full-time for more than a year

ProsGreat company Great benefits and good pay. Travel a lot free of charge. Room to grow plenty of opportunities to move up.

ConsWeak management. Employees do what ever they want. You can't tell the old timers anything. Because they have more power than the PL's.

Advice to Senior ManagementStop with the favoritism and treat everyone equally.

– I'm optimistic about the outlook for this company

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Associate

Anonymous Employee (Current Employee)

I have been working at Delta Air Lines full-time

ProsLove It, good pay and nice people

ConsNothing, not bad at all

Advice to Senior ManagementIt is okay - adksjhfalksdjf

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Great company to work for

Customer Service Agent - Ready Reserve (Current Employee)
Atlanta, GA

I have been working at Delta Air Lines part-time for more than 5 years

ProsDelta is not just a job, it's a career. The ability to move around and up is phenomenal. You can pretty much find a situation that suits you and if you need to relocate to another state, tha's easy too. Also the flight benefits are excellent.

ConsI don't see any cons except for lower management needs to develop better people skills when dealing with the employees. Upper management is very good at this.

Advice to Senior ManagementKeep doing what you are doing. Which is staying connected to the subordinates via round tables and surveys

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company

Business Analyst (Former Employee)
Atlanta, GA

I worked at Delta Air Lines full-time for more than 10 years

ProsGreat Benefits best in the industry

ConsCorporate Politics, not following the rules

Yes, I would recommend this company to a friend

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Flight officer

Anonymous Employee (Current Employee)

I have been working at Delta Air Lines

ProsVery good company to employee relations

ConsA lot of varied hours of service.

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Best place to start and continue a solid career

Anonymous Employee (Current Employee)

I have been working at Delta Air Lines

ProsGreat people to work with
Outstanding competitive pay
They highly support employee improvement

ConsDo know any cons yet

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Outstanding company to work for and very well managed. I was very fortunate to spend a good deal of my work life here.

Flight Attendant (Current Employee)
Detroit, MI

I have been working at Delta Air Lines full-time for more than 10 years

ProsI worked 21 years as a flight attendant. The last three were for Delta and the previous 18 at Northwest. Delta was a very employee friendly company with a sound business plan.

ConsI really can't think of any cons. Fantastic place to work.

Advice to Senior ManagementKeep doing what you're doing.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great experience!!!

Anonymous Employee (Current Employee)

I have been working at Delta Air Lines full-time for more than 10 years

ProsSalary, benefits, flying privileges, commute, etc.

ConsLong work hours...little respect from management, etc.

Advice to Senior ManagementWe could use some resemblence of a work-life balance.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Delta Air Lines reviews and ratings — including employee satisfaction and approval rating for Delta Air Lines CEO Richard H. Anderson. All 472 reviews posted anonymously by Delta Air Lines employees.