Delta Air Lines Reviews in New York City, NY

Updated September 3, 2014
Updated September 3, 2014
587 Reviews
3.9
587 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
314 Ratings

Review Highlights

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 127 reviews)

  • The benefits are great, of you have a language or are willing to fly as lead the shifts are good (in 33 reviews)


Cons
  • Advancement rate is extremely slow, you will be part time for years before full time is available (in 18 reviews)

  • The airline industry isn't what it used to be (in 17 reviews)

More Highlights

51 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    it was fantastic everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Blogger  in  New York, NY
    Current Employee - Blogger in New York, NY

    I have been working at Delta Air Lines part-time for more than a year

    Pros

    friends and other getting in the way

    Cons

    not being nice to others

    Advice to ManagementAdvice

    n/a im not sure but I loved it

    Recommends
    Positive Outlook
  2.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at Delta Air Lines full-time for more than a year

    Pros

    Great benefits and great support from peers. Delta is a great work atmosphere and is a very fun job to do!

    Cons

    it takes a high senority to change bases

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    My experience was good pay was not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Performance Leader  in  New York, NY
    Former Employee - Performance Leader in New York, NY

    I worked at Delta Air Lines full-time for more than 10 years

    Pros

    People were great, easy to move within company. Senior management had no clue until something goes wrong then they are all over it and they handle it poorly.

    Cons

    Pay was terrible. Benefits went away little by little each year. Travel benefits were good if you have seniority. If not good luck!

    Advice to ManagementAdvice

    Please do something with pay/overtime

    Doesn't Recommend
    Neutral Outlook
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  5. 2 people found this helpful  

    Great Flight Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent (CSA)  in  New York, NY
    Current Employee - Customer Service Agent (CSA) in New York, NY

    I have been working at Delta Air Lines part-time for more than 5 years

    Pros

    Great place to work and grow within the company. Plus the awesome flight benefits of being able to sit in BUSINESS class from JFK to NRT, (that;'s if you can make the flight).

    Cons

    The cons depends on where your work within the company. If you work ramp, then you have to deal with the weather. Rain or shine, you are on the ramp. As a gate agent, you have to deal with passengers upset they are getting bumped. YOU will be the one they hold responsible. Flight attendant not being home during the holidays.

    Advice to ManagementAdvice

    Better pay, Offer more internal transfer

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Best Airline to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  New York, NY
    Former Employee - Flight Attendant in New York, NY

    I worked at Delta Air Lines full-time for more than 5 years

    Pros

    Great benefits, 6 reserve days a month from hire, top rate pay for industry with out a union!

    Cons

    I can not think of any

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Great experience with interacting with passengers from all over the world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent (CSA)  in  Queens Village, NY
    Current Employee - Customer Service Agent (CSA) in Queens Village, NY

    I have been working at Delta Air Lines full-time for less than a year

    Pros

    Flight benefits, meeting new people

    Cons

    Variety of different shift times are limited and based on seniority

    Advice to ManagementAdvice

    More over time for part time associates

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Work here only if you want flight benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent  in  New York, NY
    Current Employee - Customer Service Agent in New York, NY

    I have been working at Delta Air Lines full-time for more than 3 years

    Pros

    - Free standby domestic travel, discounted standby for international.

    Cons

    - Pay is low
    - You are required to argue with upset passengers everyday
    - Most staff are old and have poor work attitudes
    - Because staffing is old you get horrible schedules due to seniority
    - Expect to wait 2 years for you to become fulltime if you are Ready Reserve
    - Management plays favortism, a lot people moved up that hardly know the operation
    - You are treated as a number regardless of how good of a worker you are

    Advice to ManagementAdvice

    Promotions need to be fair, as well as pay. You have near senior citizens working at the station just to fly that cannot perform regular job functions, and that affects the operation. You can work at the busiest airport in the northeast and your pay does not reflect that.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Alright company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airline Pilot  in  New York, NY
    Former Employee - Airline Pilot in New York, NY

    I worked at Delta Air Lines part-time for more than a year

    Pros

    Great work culture, high organization, shown appreciation of hard work.

    Cons

    Weak benefits, OK pay, Acceptable hours

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Decent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Flight Attendant  in  New York, NY
    Former Employee - Flight Attendant in New York, NY

    I worked at Delta Air Lines full-time for more than a year

    Pros

    Good crew training atmosphere. Nice training facility with good instructors. Benefits were okay. Co-workers were friendly. Crew hotels were clean and nice.

    Cons

    Not much room for advancement. Schedulers were sometimes rude and unhelpful. Once out of training you're very much on your own.

    Advice to ManagementAdvice

    Help new crew members adjust to the new lifestyle with more support.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    One of the best places to work.

    Former Employee - Baggage Handler  in  Flushing, NY
    Former Employee - Baggage Handler in Flushing, NY

    I worked at Delta Air Lines part-time for more than a year

    Pros

    Awesome flight benefits and the atmosphere is a helpful one. Sure theyre people who dont want to help you out but there are others who are willing to. Seniority plays a role in some aspects but if youre willing to work it shouldnt matter.

    Cons

    Long wait for full time to open up and when it does it all goes by seniority first and then attendance and performamce. No benefits for ready reserve other than flight benefits.

    Recommends
    Approves of CEO

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