Delta Air Lines
3.5 of 5 472 reviews
www.delta.com Atlanta, GA 5000+ Employees

Delta Air Lines Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.5 472 reviews

                             

81% Approve of the CEO

Delta Air Lines CEO and Director Richard H. Anderson

Richard H. Anderson

(239 ratings)

70% of employees recommend this company to a friend
472 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Flight Benefits- Every employee gets standby travel with discounts on confirmed travel"
    in 112 reviews
  • "travel benefits are great with access to the world"
    in 30 reviews
Cons:
  • "Long hours, every thing from weather to political unrest in some places could impact your day"
    in 16 reviews
  • "Customer service in the airline industry is at an all-time low"
    in 15 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Reservations and group sales, ticketing and marketing

Reservations Agent (Former Employee)
Washington, DC

I worked at Delta Air Lines full-time for more than 8 years

Prosgreat salary in the 80s, great friends, had the ability to travel. the best sales training - I still use some of what I learned then today....30plus years later.

Conspromotions were hard to get, getting to 'stations' - airport customer service jobs was tough. Monitoring was hard to take sometimes.

Advice to Senior Managementtreat employees as you would be treated....mentor more.

No, I would not recommend this company to a friend

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Great company made up of great people

IT Engineer (Former Employee)
Atlanta, GA

I worked at Delta Air Lines full-time for more than 10 years

ProsGreat people that take pride in their work, flight benefits, pride related to Delta's place in aviation history, healthy work/life balance, good pay and benefits.

ConsThere was lots of bureaucracy and it was slow sometimes to get some things moving - that could sometimes be very frustrating.

Advice to Senior ManagementDon't forget the ones on the ground - they are Delta Air Lines to our customers.

Yes, I would recommend this company to a friend

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Flight benefits make hard days worth it. I have been with the company for 7+.

Anonymous Employee (Current Employee)

I have been working at Delta Air Lines

ProsFlight benefits, reasonable pay, raises

ConsWorkday is dependent on the weather, even a freak storm in another state can ruin your day.

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A worthy career company to work for.

Senior Test Engineer (Current Employee)
Atlanta, GA

I have been working at Delta Air Lines full-time for more than 10 years

ProsFriendly atmosphere and coworkers. Great career opportunities.

Consas with all companies, there are slackers.

Advice to Senior ManagementKeep Climbing

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great

Line Technician (Former Employee)
Atlanta, GA

I worked at Delta Air Lines full-time for more than 10 years

ProsGreat pay. Reduced rate travel

ConsShift work. Off days

Advice to Senior ManagementAllow more paid sick time

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

I have worked for Delta for 34 years. It has been a great company to work for.

Flight Attendant (Current Employee)
Atlanta, GA

I have been working at Delta Air Lines full-time for more than 10 years

ProsI love my job. It is flexible. I can fly the type of trips I want to. I love flying with great people.

ConsWhen there are reroutes or mechanicals, it is never fun.

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Reservation Agent

Customer Service Representative (Former Employee)
Cincinnati, OH

I worked at Delta Air Lines full-time for more than 3 years

ProsNice incentative program. Work as many hours and earn extra pay thru incentatives. You do have to work at it. Great people to work with overall.

ConsConstant change in the industry. BUSY, BUSY, & BUSY! Very fast-pace environment.

Advice to Senior ManagementQ/A needs some revamping.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Physically demanding with dependable co-workers

Ramp Agent - Ready Reserve (Current Employee)
Atlanta, GA

I have been working at Delta Air Lines part-time for more than 3 years

ProsCo-workers help with pretty much everything, when necessary.
Breaks happen often and last varying amounts of time.
Pay isn't bad for a job that doesn't require a degree.

ConsHard to advance without a degree or some sort of insider helping you.
Physically difficult work, easily can end up with injuries from the consent work load.
Management varies on areas and micromanagement runs rampant with the younger managers.

Advice to Senior ManagementTrust your employees, they know what to do. Respect them they respect you, and remember many of them have been working out there for longer then we have been alive, so deserve respect because of their experience at the very least.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It's been a great ride

General Manager (Current Employee)

I have been working at Delta Air Lines full-time for more than 10 years

Prosstrong executive leadership...strategies, goals & values are solid & very forward-thinking, travel benefits, good health care that the company subsidizes, worldwide career opportunities, wide variety of career opportunities available, high percentage of promotions from within the company

Conspay, middle management unappreciative of from line leader efforts, work-life balance, dealing with front line employees with entitled attitudes, dealing with the traveling public with argumentative attitudes

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Airport Customer Service

Airport Customer Service (Current Employee)
Atlanta, GA

I have been working at Delta Air Lines part-time for more than 3 years

ProsFree domestic standby flights, and only paying taxes and landing fees for international flights.

ConsDealing with cancellations and delays during irregular operation due to weather throughout the system.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Delta Air Lines reviews and ratings — including employee satisfaction and approval rating for Delta Air Lines CEO Richard H. Anderson. All 472 reviews posted anonymously by Delta Air Lines employees.