Delta Air Lines

  www.delta.com
Work in HR? Unlock Free Profile

Delta Air Lines Reviews

Updated August 18, 2014
Updated August 18, 2014
563 Reviews

3.8
563 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
298 Ratings

Review Highlights

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 127 reviews)

  • The benefits are great, of you have a language or are willing to fly as lead the shifts are good (in 33 reviews)


Cons
  • Advancement rate is extremely slow, you will be part time for years before full time is available (in 18 reviews)

  • The airline industry isn't what it used to be (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    One of the best companies I have ever worked for in my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA

    Pros

    Commitment to customers, employees and investors is reinforced daily by determined employees to provide the best experience to their passengers despite the challenges of unpredictability inherrent in this industry. I received ongoing training and support from management which allowed me to succeed in my position. I was continually given opportunities to advance. I would work at Delta again in a heart beat if I could find a position where I live currently. Delta employees are wonderful. Oh, and the benefits are fantastic.

    Cons

    I moved and my office was too far to commute or I would still be working for Delta.

    Advice to ManagementAdvice

    Keep listening to your employees, Keep Climbing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Best company I have work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service for Groups  in  Atlanta, GA
    Current Employee - Customer Service for Groups in Atlanta, GA

    Pros

    Travel benefits, flexible schedule,

    Cons

    Monotonous work, management pressure

    Recommends
    Approves of CEO
  3.  

    Great Flight Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent (CSA)  in  New York, NY
    Current Employee - Customer Service Agent (CSA) in New York, NY

    Pros

    Great place to work and grow within the company. Plus the awesome flight benefits of being able to sit in BUSINESS class from JFK to NRT, (that;'s if you can make the flight).

    Cons

    The cons depends on where your work within the company. If you work ramp, then you have to deal with the weather. Rain or shine, you are on the ramp. As a gate agent, you have to deal with passengers upset they are getting bumped. YOU will be the one they hold responsible. Flight attendant not being home during the holidays.

    Advice to ManagementAdvice

    Better pay, Offer more internal transfer

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Atlanta, GA
    Former Employee - General Manager in Atlanta, GA

    Pros

    Delta has a great culture to develop and promote people from within the organization. Top notch sales training dept, great leadership and overall awesome flight benefits.

    Cons

    Compensation is on the low end. If you get steady promotions (say every 2-3 years) you always end up on the bottom end of the pay band for the position you are in.

    Advice to ManagementAdvice

    Allow HR compensation and managers to pay employees you promote market value salaries vs the standard 5% bump or minimum of pay band.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent - Ready Reserve
    Current Employee - Ramp Agent - Ready Reserve

    Pros

    High starting wage for entry level job. I can only speak for my station, but my co-workers look out for each other and are willing to switch shifts on a moment notice. Great flight benefits, vacation, medical.... great culture.

    Cons

    My station seems chronically understaffed, which requires us to scramble at times on the ramp, which may cause unsafe actions. Safety is purported as paramount, but we are forced to cut corners to push planes out on time.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You are able to talk to Management about your career and also have a great chance of moving up.

    Cons

    I think that the ramp agents should get paid more. I also would suggest that everybody is able to get the pay rate matching or beating other airlines.

    Advice to ManagementAdvice

    Great management team and they also will do ground work.

    Recommends
    Approves of CEO
  8.  

    Outstanding company to work for; great leadership, benefits, co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent - Ready Reserve  in  Atlanta, GA
    Current Employee - Ramp Agent - Ready Reserve in Atlanta, GA

    Pros

    Flight benefits, encouragement for growth

    Cons

    Demanding, often unpredictable schedule but that is how it is with the aviation idustry

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It was good

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great reputation and deliver outstanding service to passengers on flight.

    Cons

    Nothing negative about this company

    Recommends
  10.  

    Nice place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    friendly work environment, opportunity to advancement.

    Cons

    I'm satisfied with this company, and have no complains

  11.  

    One of great airlines/companies in the United States to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  San Francisco, CA
    Former Employee - Account Manager in San Francisco, CA

    Pros

    Outstanding benefits, great management team, the fact that majority of company is non-union is big advantage.

    Cons

    Sometimes expected to work long days to deliver the customer service experience expected from Delta.

    Advice to ManagementAdvice

    Continue down path which keeps Delta as one of the best and most respected airlines in the world!

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Delta Air Lines? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.