Delta Air Lines Reviews

Updated September 18, 2014
Updated September 18, 2014
590 Reviews
3.9
590 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
315 Ratings

Review Highlights

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 127 reviews)

  • The benefits are great, of you have a language or are willing to fly as lead the shifts are good (in 33 reviews)


Cons
  • Advancement rate is extremely slow, you will be part time for years before full time is available (in 18 reviews)

  • The airline industry isn't what it used to be (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent (Ready Reserve)  in  Charleston, SC
    Former Employee - Customer Service Agent (Ready Reserve) in Charleston, SC

    I worked at Delta Air Lines as a contractor for less than a year

    Pros

    I was a ready reserve during the summer. It was a really great experience. The customers were a pain but the actual company was awesome, loved our location and the benefits were amazing. Plus you get your flight benefits immediately which is awesome.

    Cons

    The customers; a ton of angry people complaining or yelling about something you can't control gets old fast. But it's bearable for the summer.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Overall, it was a good experience. I worked in a small team with an excellent adviser. Flight privileges were awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-Op Engineer  in  Atlanta, GA
    Former Employee - Co-Op Engineer in Atlanta, GA

    I worked at Delta Air Lines as an intern for more than a year

    Pros

    I personally worked on a great team and the flight benefits were amazing.

    Cons

    Its a bit bureaucratic and slow to change anything. They have systematic processes in place that use very old technology. There isn't much time to use flight benefits and they aren't that fun unless your really into tourism or you have friends in far away places.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Over 10 years within various roles in marketing communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Delta Air Lines full-time for more than 10 years

    Pros

    Flight benefits! Great culture that celebrates its people.

    Cons

    Middle management (in an attempt to please upper management as the pressure is on to outperform already high performance) can be very political and cut throat. Organization can be very siloed.

    Advice to ManagementAdvice

    Great Senior Leadership team. Middle management (in an attempt to please upper management as the pressure is on to outperform already high performance) can be very political and cut throat.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Love Delta Airlines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent  in  San Diego, CA
    Current Employee - Customer Service Agent in San Diego, CA

    I have been working at Delta Air Lines full-time for more than 3 years

    Pros

    Great family to be in

    Cons

    Nee to Adjust pay scales

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fantastic

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    Awesome airlines and a great company to have a lifetime career

    Cons

    No cons for me...all positive

    Advice to ManagementAdvice

    Doing a great job!

    Approves of CEO
  7.  

    Winning company trying to do it right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Flight Manager  in  Atlanta, GA
    Former Employee - In Flight Manager in Atlanta, GA

    I worked at Delta Air Lines full-time for more than 10 years

    Pros

    Mostly I liked the: Benefits, people, opportunity

    Cons

    Mostly I didn't like: Federal regulation, boring training

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ALA  in  Kansas City, MO
    Current Employee - ALA in Kansas City, MO

    I have been working at Delta Air Lines full-time for more than 5 years

    Pros

    flight benefits, i've traveled all around this globe. opportunities for upward mobility and transferring to virtually any state in the country, even some international countries.

    Cons

    inflexible work schedule first few years after that should be ok due to having higher seniority.
    if working ramp in some places the weather sucks and your the bottom of the barrel.

    Advice to ManagementAdvice

    there seems to be an issue ive noticed working at a few stations where mgt loves to discipline you when yiu do something wrong, but say nothing when your doing a good job. maybe thats the con of working on the ramp no one cares about you bag throwers;) other than that i love it, until i can no longer fly free then im gone

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company overall, great work environment.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer  in  Atlanta, GA
    Current Employee - Senior Engineer in Atlanta, GA

    I have been working at Delta Air Lines full-time for more than 5 years

    Pros

    Flight Benefits
    Good work environment
    Good 401K matching
    Profit Sharing

    Cons

    Typically less pay than industry standard for engineers
    Flight Benefits can be really difficult to use during certain times of the year and certain places (never know if you will make the flight)
    Extremely anti-union.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines full-time for more than 5 years

    Pros

    Excellent flight benefits. Fly anywhere you want to.

    Cons

    Hard work but great company to be a part of

    Advice to ManagementAdvice

    Great job giving back to employees

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Tremendous learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Boston, MA
    Former Employee - Customer Service Agent in Boston, MA

    I worked at Delta Air Lines full-time for more than 5 years

    Pros

    Very good commitment to customer service and safety. Continued focus on the customer experience and increasing revenue opportunities.

    Cons

    Operational challenges (weather, air traffic, etc.) were unpredictable and sometimes overwhelming. Holiday passenger loads required additional staffing and patience.

    Advice to ManagementAdvice

    Continue to invest in the company - new hires, new aircraft, technology, ground equipment. Evaluate cost of living in certain cities and adjust pay scales to compensate.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Delta Air Lines? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.