Delta Air Lines Reviews

Updated July 26, 2015
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4.1
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Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
422 Ratings

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 160 reviews)

  • travel benefits are great with access to the world (in 70 reviews)

Cons
  • Work-life balance in Finance can be a challenge (in 11 reviews)

  • Flight benefits are increasingly hard to use (in 21 reviews)

More Pros and Cons

822 Employee Reviews

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  1. Helpful (2)

    Reservations Sales Agent

    Former Employee - Anonymous Employee in Cedar Hill, TX
    Former Employee - Anonymous Employee in Cedar Hill, TX

    I worked at Delta Air Lines (More than 10 years)

    Pros

    Great benefits...free flight privileges, company pays great portion of insurance, trading days off with coworkers are a plus. Overall good team spirit!

    Cons

    Must be able to sit in front of computer and take sales calls 8 hours a day with limited lunch & break times.&

    Advice to Management

    None really, most are pretty good at keeping an open door policy. Continue to publicly recognize accomplishments in areas of improvement.


  2. Helpful (2)

    Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cincinnati, OH
    Current Employee - Customer Service Representative in Cincinnati, OH

    I have been working at Delta Air Lines full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great perks, free flights when available

    Cons

    Don't make enough to enjoy the flight destination


  3. Helpful (4)

    Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines full-time

    Recommends
    Recommends

    Pros

    Great benefits, great flexibility with schedule, nice people, variety of people you work with, make great money for what you are doing. This is an awesome company with amazing culture and they TRULY care about their employees.

    Cons

    When they say you will work weekends and holidays... YOU WILL WORK WEEKENDS AND HOLIDAYS until you are very senior in the company

    Advice to Management

    Great to employees and really put us first. Thank you.


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  5. Helpful (1)

    delta

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Atlanta, GA
    Current Employee - Regional Manager in Atlanta, GA

    I have been working at Delta Air Lines full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    flight benefits, good people

    Cons

    not really any cons. you get out what you put in


  6. Helpful (2)

    Flight Attendant 33 years 1973- 2006

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Atlanta, GA
    Former Employee - Flight Attendant in Atlanta, GA

    I worked at Delta Air Lines full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fantastic job! I got to see the world, I flew International the last 5 years, Great Company to work for, Loved my job !! I took early reticent at age 55.

    Cons

    Not too many Cons, Only Mechanical and Mother nature Cons Flying Holidays & weekends to fly some of the senior flights. It took me 28 years to get a Christmas vacation, Sweet job all about seniority.

    Advice to Management

    Great Company Delta took care of us like a family! Whole new world after 911 but Delta was there for us & always fair with us.


  7. Flight Operations Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Atlanta, GA
    Former Employee - Intern in Atlanta, GA

    I worked at Delta Air Lines full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Non- rev benefits- I was able to travel all over europe, in first class, for a fraction of the cost Great people Fulfilling work environment Fun Work

    Cons

    The office was very cold.


  8. Great place to build a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in Atlanta, GA
    Current Employee - Principal Engineer in Atlanta, GA

    I have been working at Delta Air Lines full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management listens to the Engineers. Clear paths for advancement. Challenging work environment. You really see how your work contributes to the success of the company. Industry leading profit sharing program and great flight benefits. Great team work occurs here when a problem needs to be fixed all the employees work in harmony to solve the problem.

    Cons

    Health Insurance is a high deductible plan with expensive premiums. Software tools are not industry leading. Too many and at times contradictory policies and procedures but that is more of a flaw of the regulatory enviornment, FAA mandated rules, then a flaw of the organization. No formal continual education benefit program. Outsourcing of heavy maintenance and lack of over site of vendors is a problem.

    Advice to Management

    Improve healthcare benefits. Improve the IT infrastructure and tools as use of existing tools can impact the bottom line. Create an educational benefit program.


  9. Helpful (1)

    You'll never be rich in this job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at Delta Air Lines (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Scheduling Flexibility and highly discounted flight benefits.

    Cons

    Working all night long and Works space is tiny in the galleys. The work environment is challenging.

    Advice to Management

    Spend a day in our shoes so you have a better understanding of the demands of our unique job.


  10. Helpful (1)

    Ready Reserve

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent (Ready Reserve) in Belgrade, MT
    Former Employee - Customer Service Agent (Ready Reserve) in Belgrade, MT

    I worked at Delta Air Lines

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Travel! Can't beat the opportunity to fly for free for you and your immediate family. Low pay, but if you have the life circumstances to be able to fly on the fly, working here might be worth all the cons.

    Cons

    Low pay Revolving shifts Almost always had to drive at least two hours other airports to be able to fly out, travel was the only reason I took the job and it became extremely difficult as flights were booked up constantly with no room for standby Management is reminiscent of government workers, fat, well fed long timers who don't care about their underlings Morale was really low The antiquated computer ticketing system....memorizing codes to change or issue a ticket...we all walked around with file cards to try to remember all of the codes

    Advice to Management

    Better value of employees


  11. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Atlanta, GA
    Former Employee - Flight Attendant in Atlanta, GA

    I worked at Delta Air Lines

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule, great people and flying benefits

    Cons

    Pay starts low, might start out in base city where cost of living is high...New York or Boston. You will work Christmas for many, many years.

    Advice to Management

    Nothing



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