Delta Air Lines

  www.delta.com
  www.delta.com

Delta Air Lines Reviews

Updated December 15, 2014
Updated December 15, 2014
654 Reviews
3.9
654 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
356 Ratings

Review Highlights

Pros
  • The pros of working here are the "perks" the major one being the flight benefits (in 160 reviews)

  • Travel benefits are amazing, you can travel the world if you take advantage (in 70 reviews)


Cons
  • Work-life balance in Finance can be a challenge (in 11 reviews)

  • Flight benefits are moot when there are no seats on over-utilized aircraft (in 21 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Flight Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Atlanta, GA
    Former Employee - Flight Attendant in Atlanta, GA

    I worked at Delta Air Lines full-time (more than 10 years)

    Pros

    I miss working with Delta so much. I quit because I had a newborn at the time and was based in New York which was a doubletter commute. It was tough so I resigned and have regretted it since then. I loved my job! It was my dream job and I was lucky enough to get to do it. I had a little bit of seniority so I was able to make my work schedule a little more flexible. I met some wonderful people and saw some amazing places and learned a lot about other cultures. My benefits were great! I felt like management always had my back and although you rarely flew with the people you still felt like a big family. After all, you never know who your going to eating Thanksgiving dinner with!

    Cons

    Sometimes your day can start out looking like a piece of cake and turn into a long nightmare just to get to your layover city to find you have no hotel but it always works out in the end. Delta always takes care of you.

    Advice to ManagementAdvice

    It has been 7 years since I left and I honestly had no complaints with anything or anybody at Delta. I felt like they always anticipated our wants and needs. I wouldn't want to come back if I had any significant issues.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    Team work, everybody must work together to achieve the work done
    You will always rely on your coworkers
    Awesome atmosphere

    Cons

    Actually there are not that many cons for working with this company
    Everybody is there to assist you to better yourself and make sure that you are the best everyday

    Advice to ManagementAdvice

    Continue doing what you are doing

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great company that continues to grow because people LOVE their jobs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flex@home Representative in Dallas, TX
    Current Employee - Flex@home Representative in Dallas, TX

    I have been working at Delta Air Lines part-time (less than an year)

    Pros

    Promotes from within; Rewards performance and loyalty; free flights; great benefits package

    Cons

    No cons really. The airline industry is ALWAYS changing BUT Delta is expanding so job security is awesome!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Being able to help customers through out their travel experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines full-time (more than 5 years)

    Pros

    Takes care of their employees.

    Cons

    I can't think of any.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Love this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Customer Service Agent (Ready Reserve) in Phoenix, AZ
    Current Employee - Customer Service Agent (Ready Reserve) in Phoenix, AZ

    I have been working at Delta Air Lines part-time (less than an year)

    Pros

    Our CEO makes sure we are happy and makes sure we get the benefits we deserve for our hard work. Recognition for employees is a priority for them

    Cons

    early hours, hard to move up in some stations because of seniority

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Ready Reserve - it's not for everybody

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    The flight benefits are about it really. Aside from that, there is that collective culture that everyone tries to help.

    Cons

    The 1300 hour limit for ready reserves makes it tricky to swap shifts when you need to, and is still counted against you when they freeze your schedule during irregular operations (i.e. severe weather). At the same time, doubling up seems to be easier to do in some of the hubs like Atlanta, Minneapolis, Detroit, etc despite some bases having high seniority, making it harder to work your way up. If you want to move up in the company, then you'd have to be open to relocating. Your shifts fluctuate about every six months when you bid again based on seniority, so over time it does provide more flexibility in your daily life if you choose to stick it out.

  8.  

    Amazing company. Best airline to work for by far.

    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    They truly value and try to take care of their employees.

    Cons

    Ready reserve at some stations is more difficult than others.

    Advice to ManagementAdvice

    Get rid of people scout. They're horrible!
    Internal hiring process for inflight is a seriously flawed system and needs to be fixed.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Delta Cargo Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines full-time (less than an year)

    Pros

    I interviewed for the position of cargo agent at Delta Airlines approx 7 times and still have not received a job offer.
    They even sent me an email saying I was not qualified.
    Delta Airlines has to start interviewing qualified candidate and not outsource it.

    Cons

    One of the times I interview the person sounded like she was about twelve years old.

    Advice to ManagementAdvice

    Stop outsourcing your job interviews and get on the ball and interview qualified candidates yourselves.

    Recommends
    Approves of CEO
  10. 2 people found this helpful  

    Customer Service Ticket Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ticket Agent in Jacksonville, FL
    Current Employee - Ticket Agent in Jacksonville, FL

    I have been working at Delta Air Lines full-time (more than an year)

    Pros

    Great company to work for - most especially their flight benefits for you and the whole immediate family!

    Cons

    Getting yourself in the door....

    Advice to ManagementAdvice

    Training needs more clarification

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    Great opportunity to see the world for free! As a flight attendant, you enjoy such flexibility, which is really what makes the job extraordinary!

    Cons

    As a employee in the airline industry, you have to endure huge concessions. Also, you have to consider the airline never closes, so be prepared to work holidays and possibly weekends until you gain some seniority.

    Recommends
    Positive Outlook
    No opinion of CEO

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