Delta Air Lines Reviews

Updated April 17, 2015
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4.0
758 Reviews
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Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
402 Ratings

Pros
  • The pros of working here are the "perks" the major one being the flight benefits (in 160 reviews)

  • Travel benefits are amazing, you can travel the world if you take advantage (in 70 reviews)

Cons
  • Work-life balance in Finance can be a challenge (in 11 reviews)

  • Flight benefits are moot when there are no seats on over-utilized aircraft (in 21 reviews)

More Pros and Cons

Employee Reviews

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  1. Fleet Team Systems Engineering Co-op, Improved Aircraft reliability though modifications and inspections

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Fleet Team Systems Engineer Co-op in Atlanta, GA
    Current Intern - Fleet Team Systems Engineer Co-op in Atlanta, GA

    I have been working at Delta Air Lines as an intern (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Work can be hands on
    - Travel Benefits
    - Each work day is never same the same. Your job will have you tackling different problems each day and learning more about about aircaft systems.

    Cons

    - There are a lot of procedures and details that need to be learned before you can efficiently complete work. All of the procedures are necessary to maintain compliance with FAA requirments and ensure aircraft reliability.

    Advice to Management

    - The company is doing very well and to help keep the aircraft flying more funding for projects would be helpful. Otherwise keep it up I have no complaints.

  2. Reservations Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great work environment with a lot of fun and exciting people. Constant change and innovation keeps me on my toes. Enjoy lifting performance.

    Cons

    quality control can be a bit boring and really repetitive. Sometimes the expectations and standards are too high and some employees have a hard time with that.

    Advice to Management

    Keep a better ear to the ground to know what's really going on with the front line employees. it seems like you're in your offices a lot and very rarely seeing what's actually going on in the office.

  3. interview process slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Anchorage, AK
    Current Employee - Anonymous Employee in Anchorage, AK

    I have been working at Delta Air Lines full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flight benefit and great people to work with I do enjoy the flighg benefit and the buddy passes I can now travel

    Cons

    Low pay is the worst especially for someone with over 10 years experience in customer service field.

    Advice to Management

    Pay more

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  5. customer service

    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Delta Air Lines full-time

    Pros

    Awesome place to work. Meet all kinds of people

    Cons

    Shift bidding babysitting job at times

    Advice to Management

    Be fair

  6. Auditor, Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auditor and Manager of Environmental Services in Los Angeles, CA
    Former Employee - Auditor and Manager of Environmental Services in Los Angeles, CA

    I worked at Delta Air Lines full-time (more than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They are the best company ever, just wonderful

    Cons

    There are no cons to me

    Advice to Management

    All companies should take lessons how great Delta is to the customer and employee.

  7. Helpful (6)

    Incredible learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Sales Agent in Cincinnati, OH
    Former Employee - Reservation Sales Agent in Cincinnati, OH

    I worked at Delta Air Lines full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at Delta is like working with all of your most fun family members. Everyone has your back and encourages you to be the best person you can be. The company holds true to its core values, and the flight perks are great.

    Cons

    You have to know how to handle an upset passenger. People get frustrated when things dont go as planned and they take it out on the employees. You just have to remember that they're upset because they may be missing a vacation day, a funeral or a day they may never get back. Put yourself in their shoes.

    Advice to Management

    The only thing I would improve on is the training course for RES employees. Six weeks isn't a lot to cram everything in. Maybe starting hands on... Train on sales for 2 weeks, get on the phone, make sales and then move to the next subject. I think getting the phone jitters out of the way up front would be very helpful.

  8. Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent - Ready Reserve in Atlanta, GA
    Current Employee - Ramp Agent - Ready Reserve in Atlanta, GA

    I have been working at Delta Air Lines part-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    *Profit sharing
    *Great people to work with
    *Transportation from and back to employee parking lot.
    *Job stability

    Cons

    *Somehow lack of supervision/management,
    *Slow feedback to job applicants, even in-house ones;
    *Hazardous environment if working in airport facilities;

  9. Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Georgia in Atlanta, GA
    Current Employee - Georgia in Atlanta, GA

    I have been working at Delta Air Lines full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people, solid pay, and flight benefits.

    Cons

    Departments are very different and certain ones offer better experience than others.

  10. This has by far been the best company that i have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I like being able to interact with people and to be a part their travel, weather it be for business or pleasure and giving the best customer service possible. The free travel is nice too.

    Cons

    If you come into the industry you have to expect some cons. Like having your work afftected by weather even when its not in your current city.

  11. Flight Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Flight Attendant in New York, NY
    Former Employee - Corporate Flight Attendant in New York, NY

    I worked at Delta Air Lines full-time (more than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing Airline, I only hope my journey continues.

    Cons

    No, only cherished moments. Loved every minute of it.

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Delta Air Lines

 
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