Delta Air Lines Reviews
Updated Feb 6, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 180 ratings Employees say it's "OK" |
CEO Rating
Based on 51 ratings
CEO and Director |
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Pros
Well its quite obvious that the best reason to work at Delta Airlines is the amazing flight benefit they give every employee. Awesome place to work too. Everyone is nice.
Cons
Working in bad weather kinda sucks. But you get used to it so its not a deal breaker. Kinda low pay too.
Advice to Senior Management
Management needs to be a little more hands on. Some of the supervisors are always out on the ramp helping and some of them dont do anything.
Pros
Flight Benefits and additional discounts
Cons
Work schedules changing every 5 months
Advice to Senior Management
No advice at this time. Delta really cares about it's employees
Pros
Flexible hours, awesome layovers, free flights
Cons
Junior schedules can suck and older flight attendants are bossy
Advice to Senior Management
Be more easygoing.
Pros
Job stability, wonderful fellow employees, travel benefits, outstanding aircraft maintenance, they put safety first and customer satisfaction second (as it should be). Have always supported my decisions as a captain. They may not always get it right but they sure try hard to.
Cons
The pilot union is weak and WAY too accommodating. Middle-management has too many "climbers" who will sacrifice employee good-will to save a nickel. (Cheap hotels and hot bunking rooms) Some of the pilot scheduling rules are bad and burdensome. Some scheduling rules result in creating animosity and higher sick leave usage. Reserve system is very poor.
Advice to Senior Management
Management needs to be keenly sensitive to their scheduling middle management animosities toward pilots. Having 8 short-call reserve pilots available for 3 trips, "because we can" doesn't promote good will, it results in a get-even attitude with those pilots affected. Somewhere there is a place for "common sense" and goodwill. Also, don't put on-time ahead of inconveniencing passengers. CE Woolman once said, that when a passenger decides not to fly on Delta, he has fired everyone from the CEO to the ramp workers.
Pros
Travel benefits are great. Travel free on Delta domestically and only pay international departure taxes depending on the country. Health insurance is some of the best I've seen or heard other employers give.
Cons
Monotonous work and the constant pressure from management to get flights out on time. Direct supervisors are constantly being ridden and ridiculed by mid-level managers if flights do not get out on time.
Advice to Senior Management
Stop promoting people who are not qualified. It's more of a game of getting in good with a higher up to get promoted. Too much tolerance for agents who give terrible service. Truly great customer service will never happen as long as you tolerate incompetence and employees with poor customer service skills. The only people who get fired are the ones who steal or have poor attendance records. If you're too afraid to fire people than get a better vetting method to not hire crap.
Pros
flight benefits, opportunity, salary, impressive company
Cons
Health benefits, Very upward focused, managers are not really interested in employee's well being
Advice to Senior Management
Do your managers really embody "Good to Great" - I can answer that for you.....NO.
Pros
The employees, there's a great bunch of people working in the trenches.
Cons
Some of the lower level management sucks.
Pros
Good working environment, very safe. Company very leaniant and forgiving. Lots of bonus's per check and year depending on the companies profits. Awsome flight beni's...dosnt let you down.
Cons
Not to good medical or dental. No pension, have to put in yourself in a 401k but the company does match you up to 7%.
Advice to Senior Management
Keep doing what you guys are doing...
Pros
Flight Benefits to travel freely. Many senior agents who know what they are doing most of the time. Team works sometimes.
Cons
Very unfair management that plays favorites to those who don't deserve promotions. Bullying was allowed to occur with the full knowledge of the station manager. Don't expect any representation from local or corporate. picky rules while flying on employee pass (i.e. cannot question gate agent about anything or face termination)
Advice to Senior Management
show some worth to the hard work and go-getter attitude of your employees. At the rate which you continue to abuse your employee base- you won't have many people staying on with the company.
Pros
Flight Benefits-Delta flies to more countries than any other airline.
Cons
The pay is pretty low.
Advice to Senior Management
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