Delta Air Lines Reviews

Updated September 20, 2014
Updated September 20, 2014
591 Reviews
3.9
591 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
316 Ratings

Review Highlights

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 127 reviews)

  • The benefits are great, of you have a language or are willing to fly as lead the shifts are good (in 33 reviews)


Cons
  • Advancement rate is extremely slow, you will be part time for years before full time is available (in 18 reviews)

  • The airline industry isn't what it used to be (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    My experience was good pay was not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Performance Leader  in  New York, NY
    Former Employee - Performance Leader in New York, NY

    I worked at Delta Air Lines full-time for more than 10 years

    Pros

    People were great, easy to move within company. Senior management had no clue until something goes wrong then they are all over it and they handle it poorly.

    Cons

    Pay was terrible. Benefits went away little by little each year. Travel benefits were good if you have seniority. If not good luck!

    Advice to ManagementAdvice

    Please do something with pay/overtime

    Doesn't Recommend
    Neutral Outlook
  2.  

    CSA Seasonal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA  in  North Sarasota, FL
    Current Employee - CSA in North Sarasota, FL

    I have been working at Delta Air Lines full-time for more than a year

    Pros

    Other than Travel as a seasonal employee nothing more is offered. The Travel cost you 50.00 per year for unlimited travel for you and your immediate family. But your pass classification is so low, don't expect to get on many flights.

    Cons

    No overtime, No medical, No benefits - really nothing is offered to seasonal employees other than your paycheck.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Great Flight Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent (CSA)  in  New York, NY
    Current Employee - Customer Service Agent (CSA) in New York, NY

    I have been working at Delta Air Lines part-time for more than 5 years

    Pros

    Great place to work and grow within the company. Plus the awesome flight benefits of being able to sit in BUSINESS class from JFK to NRT, (that;'s if you can make the flight).

    Cons

    The cons depends on where your work within the company. If you work ramp, then you have to deal with the weather. Rain or shine, you are on the ramp. As a gate agent, you have to deal with passengers upset they are getting bumped. YOU will be the one they hold responsible. Flight attendant not being home during the holidays.

    Advice to ManagementAdvice

    Better pay, Offer more internal transfer

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    One of the best companies I have ever worked for in my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA

    I worked at Delta Air Lines full-time for less than a year

    Pros

    Commitment to customers, employees and investors is reinforced daily by determined employees to provide the best experience to their passengers despite the challenges of unpredictability inherrent in this industry. I received ongoing training and support from management which allowed me to succeed in my position. I was continually given opportunities to advance. I would work at Delta again in a heart beat if I could find a position where I live currently. Delta employees are wonderful. Oh, and the benefits are fantastic.

    Cons

    I moved and my office was too far to commute or I would still be working for Delta.

    Advice to ManagementAdvice

    Keep listening to your employees, Keep Climbing.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Detla career

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    good befits!!! Great paid!!! Great Trips!!!

    Cons

    Long hour, not enought Hours.

  7. 3 people found this helpful  

    Gate agent/ticketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent (Ready Reserve)  in  Detroit, MI
    Current Employee - Customer Service Agent (Ready Reserve) in Detroit, MI

    I have been working at Delta Air Lines for less than a year

    Pros

    Being a gate agent is interesting work, most employees are helpful. The flight benefits are good free domestic travel, reduced cost for confirm and international travel. Delta perks are helpful. Some red coats and performance leaders are helpful. If you can avoid the drama this is a good place to work.

    Cons

    Salary is low for ready reserves no benefits and you have to struggle to find double partners. If you are new you get five day schedule working five days a week if you cannot trade you cannot travel. Some regular employees do not like ready reserve employees and they do not treat you good. Some red coats are high strung and do not know how to talk to employees and customers. Some performance leaders do not show as much interest as others do in retaining the new employees.

    Advice to ManagementAdvice

    Try to merge the ready reserves into the culture of the operation without creating an environment or resentment. Ready reserve should be paid for holidays like most of the rest of the working world. Based on hours worked the ready reserve employees should get vacation time and try to have more schedules for them with more days off to retain the ready reserve workforce.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airline Pilot  in  Tampa, FL
    Former Employee - Airline Pilot in Tampa, FL

    I worked at Delta Air Lines full-time for more than 3 years

    Pros

    An airline with a bit of character.

    Cons

    None really. I enjoyed the benefits.

    Advice to ManagementAdvice

    Keep it up and try to hire more entry level pilots.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Best Airline to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  New York, NY
    Former Employee - Flight Attendant in New York, NY

    I worked at Delta Air Lines full-time for more than 5 years

    Pros

    Great benefits, 6 reserve days a month from hire, top rate pay for industry with out a union!

    Cons

    I can not think of any

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Best company I have work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service for Groups  in  Atlanta, GA
    Current Employee - Customer Service for Groups in Atlanta, GA

    I have been working at Delta Air Lines full-time for more than a year

    Pros

    Travel benefits, flexible schedule,

    Cons

    Monotonous work, management pressure

    Recommends
    Approves of CEO
  11. 2 people found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent - Ready Reserve
    Current Employee - Ramp Agent - Ready Reserve

    I have been working at Delta Air Lines part-time for less than a year

    Pros

    High starting wage for entry level job. I can only speak for my station, but my co-workers look out for each other and are willing to switch shifts on a moment notice. Great flight benefits, vacation, medical.... great culture.

    Cons

    My station seems chronically understaffed, which requires us to scramble at times on the ramp, which may cause unsafe actions. Safety is purported as paramount, but we are forced to cut corners to push planes out on time.

    Recommends
    Positive Outlook
    Approves of CEO

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