Delta Air Lines

  www.delta.com
  www.delta.com

Delta Air Lines Reviews

Updated December 18, 2014
Updated December 18, 2014
656 Reviews
3.9
656 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
357 Ratings

Review Highlights

Pros
  • The pros of working here are the "perks" the major one being the flight benefits (in 160 reviews)

  • Travel benefits are amazing, you can travel the world if you take advantage (in 70 reviews)


Cons
  • Work-life balance in Finance can be a challenge (in 11 reviews)

  • Flight benefits are moot when there are no seats on over-utilized aircraft (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Delta

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    Great company to work for

    Cons

    interviews for them are a lil intense

  2.  

    Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delta Airlines in Los Angeles, CA
    Current Employee - Delta Airlines in Los Angeles, CA

    I have been working at Delta Air Lines full-time (less than an year)

    Pros

    Great wages and benefits flexible

    Cons

    Understanding different languages not enough training schedules are challenging

    Advice to ManagementAdvice

    Train in different languages

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best internship/co-op opportunity by far for a college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TechOps Co-op in Atlanta, GA
    Former Employee - TechOps Co-op in Atlanta, GA

    I worked at Delta Air Lines as an intern (more than an year)

    Pros

    Having an internship or co-op here while going to college is so ideal because there will never be a time when you have the time, energy, and lack of responsibilities that allows you to take advantage of the flight benefits you get with this company. You are able to use your flight benefits during your school semesters too, which is not offered by all airlines.

    Cons

    Depending on your department, it is not common for co-ops and interns to get hired back for a full time position. The majority of students I know that have worked for Delta work for a different company upon graduation.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Company overview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    the pay is relatively but the profit sharing makes up for that

    Cons

    Best plAce to work.I love flying around the world for free

    Approves of CEO
  6.  

    Wonderful, loyal company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delta Air Lines

    Pros

    Salary and travel benefits and perks

    Cons

    Part of this line of business is holiday travel = employees have to work during and on the holidays

  7. 1 person found this helpful  

    Co-op

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Op in Atlanta, GA
    Current Employee - Co-Op in Atlanta, GA

    I have been working at Delta Air Lines as an intern (more than an year)

    Pros

    Able to work with high level management. Treated like an employee so you do the same work they do. The flights benefits are excellent. Co-workers are friendly and willing to help

    Cons

    Compensation but the flight benefits replaces that. Airline industry is so busy that most of the time there is no assistance. Co-op program needs to be more interactive.

    Recommends
    Approves of CEO
  8. 5 people found this helpful  

    Best experience with worst management of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Atlanta, GA
    Former Employee - Flight Attendant in Atlanta, GA

    I worked at Delta Air Lines full-time (more than 3 years)

    Pros

    Best American carrier for quite some time now. Lots of schedule flexibility. You don't have to live I base if you plan waaaaaay ahead, but it's possible. Free flights around the world and plenty of opportunity to go places paid on Special Assignment. Best uniforms among US carriers. Practically the only way to live out your life's travel fantasies as a normal person in the United States unless you are apoplectically wealthy.

    Cons

    No union protection for flight attendants which allows inept, inexperienced managers of flight attendants to act reactively and often punitively without any recourse or transparent review process. Seniority means way too much, especially considering crew won't retire but rather fly until they die, often with 40+ years of service! with some crew either embarrassingly overweight, lazy, poorly groomed and damaging to the brand compared to international competitor crew. Crew regularly are turning 70 years old and continue to hog the best trips or sell them to juniors. Terrible salary for first 5 years. Backstabbing employees write you up in an attempt to get ahead with management. Scheduling makes up the rules as they go along.

    Advice to ManagementAdvice

    Continue cutting corners, salaries and the distraction tactics and a union will be voted in. Listen to the employees. Pay them better wages and hold bullying managers accountable when multiple crew members show a pattern of being targeted. Stop thinking of flight attendants as a necessary nuisance but rather the company lifeblood. Stop interfering in democratic debates about labor, stop the anti-union propaganda bashing unions in every corporate approved handout and stop treating so called current nickel and dime raises as favors when the airline experiences record profits like it did in 2014 with laughable "raises" not even keeping up with the rate of inflation.

    Disapproves of CEO
  9.  

    Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Writer in Atlanta, GA
    Former Employee - Writer in Atlanta, GA

    I worked at Delta Air Lines full-time (less than an year)

    Pros

    Good salaries and benefits for employees

    Cons

    Manager was awful to work with

    Doesn't Recommend
    Neutral Outlook
  10. 2 people found this helpful  

    Very Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservation Sales Agent in Cincinnati, OH
    Current Employee - Reservation Sales Agent in Cincinnati, OH

    I have been working at Delta Air Lines full-time (more than 5 years)

    Pros

    Travel benefits and health benefits are excellent for this industry.

    Cons

    Management and leads care more about statistics, as well as belittling, degrading, and condescending employees instead of customer service.

    Advice to ManagementAdvice

    How about listening to your EMPLOYEES (i.e. frontline's) about the arrogance displayed from Performance Managers and Leads. The call center environment is WORSE than high school. Gossip, back stabbing, and if you aren't dating, married, or related to someone from on high, don't bother putting in an EOI for a different position (i.e. at an FTO, or a special project).

      Time off, what's that. My son had an accident, and was severely injured. I was disciplined for that. I had plenty of PPT/HOL to use, but still. As long as management can belittle you and make you feel worse than you already do...well.. enough said on this issue.

      If you are in the call center and want to use a HOL for a day off. We are told that they are available to us to use at anytime, but they really aren't. Very misleading.

      Benefits are the best in the industry. No complaints there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    The Right to Work is having no rights or say in your work place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Crew in New York, NY
    Current Employee - Flight Crew in New York, NY

    I have been working at Delta Air Lines full-time (more than 10 years)

    Pros

    Travel benefits for current employees and family. Flexible Hours for some positions.

    Cons

    Very hostile environment for those wishing a good job with a Union. The medical benefits are terrible. Any pros are outweighed by the cons. Find an airline with a Union and voice. They are the ones you can expect to get livable wages, safe working conditions, and benefits. Here you have to beg to get anything.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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