Delta Air Lines Reviews

Updated September 18, 2014
Updated September 18, 2014
590 Reviews
3.9
590 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
315 Ratings

Review Highlights

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 127 reviews)

  • The benefits are great, of you have a language or are willing to fly as lead the shifts are good (in 33 reviews)


Cons
  • Advancement rate is extremely slow, you will be part time for years before full time is available (in 18 reviews)

  • The airline industry isn't what it used to be (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Delta takea care of their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent  in  Los Angeles, CA
    Current Employee - Customer Service Agent in Los Angeles, CA

    I have been working at Delta Air Lines part-time for more than a year

    Pros

    Profit sharing. Flight benefits.

    Cons

    Lack of consistency with management

    Advice to ManagementAdvice

    Must collaborate to ensure you are all aware of procedures because many employees receive mixed messages.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Excellent Work Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Delta Air Lines for more than 5 years

    Pros

    Flight Benefits, Professional Environment, Great place to work. Work Life Balance is just awesome

    Cons

    Less salary, but compensated by the flight benefits

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Lots of changes over the years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Agent  in  Norfolk, VA
    Current Employee - Senior Customer Service Agent in Norfolk, VA

    I have been working at Delta Air Lines full-time for more than 10 years

    Pros

    Job security, excellent training, benefits

    Cons

    Rotating shifts, lack of personal growth, strange shift hours, one benefit: flying space available - is not longer a good benefit since flights are always full. My pay was all over the map and the company contributions to my 401K were changed to Delta stock. When we went through bankruptcy the stock bottomed out - all the match was gone.
    I took an early retirement package in early 2006

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Overall good experience but you should place a high value on flight benefits to work at Delta.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Minneapolis, MN
    Current Employee - Project Manager in Minneapolis, MN

    I have been working at Delta Air Lines full-time for more than 5 years

    Pros

    CEO is best in the business, culture is improving, Delta is working hard to improve the customer experience and should be an industry leader for the foreseeable future

    Cons

    promotions are difficult, especially in MN. Difficult to keep quality employees in certain frontline positions.

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    One of The best companies you can work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aircraft Technician  in  Atlanta, GA
    Former Employee - Aircraft Technician in Atlanta, GA

    I worked at Delta Air Lines full-time for more than a year

    Pros

    Good salary, good environment, friendly, exceptional city ATL

    Cons

    You might start at a shop before going to Line Maintenance

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great experience with interacting with passengers from all over the world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent (CSA)  in  Queens Village, NY
    Current Employee - Customer Service Agent (CSA) in Queens Village, NY

    I have been working at Delta Air Lines full-time for less than a year

    Pros

    Flight benefits, meeting new people

    Cons

    Variety of different shift times are limited and based on seniority

    Advice to ManagementAdvice

    More over time for part time associates

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Delta is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Analyst  in  Atlanta, GA
    Current Employee - Finance Analyst in Atlanta, GA

    I have been working at Delta Air Lines full-time for more than 3 years

    Pros

    Great people, interesting industry, free flight benefits and opportunity to work a flex schedule

    Cons

    Low salary because they are a premiere employer in the area, mediocre health benefits with lots of out of pocket costs, and flight benefits are not what they use to be because there are fewer and fewer flights. You can barely use the flight benefits because you cant make the plane, especially with a family. Also, there is very little room for advancement

    Advice to ManagementAdvice

    Better health and flight benefits

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    It's All Hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  Detroit, MI
    Former Employee - Flight Attendant in Detroit, MI

    I worked at Delta Air Lines full-time

    Pros

    Great travel benefits and for the most part great people. Policies and procedures were very clear and generally there were plenty of resources to make work easier. I felt that I had a decent work/life balance, which can be hard to find at an airline.

    Cons

    The company is extremely anti-union. While I don't believe that unions are needed in every work setting I felt that Delta's extreme disdain for unions was a bad sign. I worked for Northwest Airlines previously and became part of Delta through the merger. What I found was that at Delta there was propaganda EVERYWHERE to indoctrinate employees into managements ideology. I feel that a company that respects the rights and intelligence of its workers doesn't try to manipulate how they think and feel. Other airlines, such as Southwest, have a long tradition of respect for their workers which is reflected in their willingness to work with unions. If you decide to work here, keeping a low profile is best.

    Advice to ManagementAdvice

    Notice that the most profitable airline in the industry is also the most heavily unionized. Cultural changes are needed.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baggage Handler  in  Detroit, MI
    Former Employee - Baggage Handler in Detroit, MI

    I worked at Delta Air Lines part-time for more than 3 years

    Pros

    Travel benefits use to be great. Now they're starting to use smaller aircraft and packing them full, so it's difficult to get a standby seat nowadays. But if you can get one it's awesome. I payed $48 round-trip to Tokyo, $65 round-trip to Amsterdam. So, if you can make it happen, do it.

    Cons

    Leadership wasn't all there.Pay didn't match the work as a ready reserve. You do the exact same job as the regular employees but you get payed half what they do. You get NO benefits, you get NO overtime pay, NO holiday pay. Straight time all day everyday.

    Advice to ManagementAdvice

    Stop trying to be friends with everybody, be a boss.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Mixed Reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Atlanta, GA
    Current Employee - Analyst in Atlanta, GA

    I have been working at Delta Air Lines full-time for more than a year

    Pros

    Delta strives to take care of its employees in recent years with profit-sharing. Ambitious, focused talent. There are a lot of sharp minds at the corporate offices.

    Cons

    Extremely hard to implement change due to the complexity of even simple tasks. Extremely heavy political environment in financial departments. Promotions are hard to obtain and require a lot of patience. Flight benefits are increasingly hard to use. Even with a master's degree/CPA, the company's pay is lower than average (which is supposedly the trade-off for the flight benefits). Healthcare coverage is less than average.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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