Delta Dental Plan

  www.deltadentalins.com
  www.deltadentalins.com
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Delta Dental Plan Reviews

Updated September 6, 2014
Updated September 6, 2014
44 Reviews
2.7
44 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Dental Plan President and CEO Gary D. Radine
Gary D. Radine
27 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Dental Plan

    Pros

    Stable company with good feedback from customers. Customer focused, good products

    Cons

    questionable upper management styles with little care for consideration to employees and their training. Very top heavy with too many levels of managers, directors, V.P.

    Advice to ManagementAdvice

    layoffs of staff and working leaner is not effective when the main focus is to the customer

    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Should be a great job but it just isn't.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Dental Plan

    Pros

    Benefits and a really strong union.

    Cons

    Union staff are treated like sub humans. Doctor appointment? Meeting at your child's school? You better bring in a note proving you were there! No time is ever excused, even sick time. Not even dentist appointments! Management just stands around taking and seem to resent their staff. Training is poor. No flexibility at all with the work schedule. Very old school vibe. Non progressive employer. No work at home or job share options. Vacations are frequently denied. Negative environment.

    Advice to ManagementAdvice

    Think outside the box. Just because things have always been done a certain way doesn't mean they will always work. Times change. Have some flexibiity! You want your employees to me flexible don't you? Treat your staff the way you want to be treated. It all starts at the top people! Lead by example.

  3.  

    Great company. Management is dull and subpar with a one track attitude. Many employees under appreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter
    Current Employee - Underwriter

    I have been working at Delta Dental Plan full-time

    Pros

    Benefits, flexible hours, employee engagement.

    Cons

    Lack of promotion, negative attitude of managers, odd environment.

    Advice to ManagementAdvice

    Clean house and bring in fresh ideas.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not what it appears to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Louisville, KY
    Former Employee - Supervisor in Louisville, KY

    I worked at Delta Dental Plan full-time for more than a year

    Pros

    Flexible schedule and great co-workers in customer service.

    Cons

    Managers are high paid with very little productivity and rank and file does all the work. A real class divide. Not a lot of opportunity to move up since most managers have worked there for 20 plus years and culture stays the same. CEO shows favoritism. Need to be a Yes person to get a promotion. Cliquish atmosphere and behind the back politics.

    Advice to ManagementAdvice

    Retire!

    Doesn't Recommend
    Negative Outlook
  6.  

    Old School company struggling to adapt to this century

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager
    Former Employee - Senior Manager

    I worked at Delta Dental Plan full-time for more than 10 years

    Pros

    You don't find many companies like this anymore. With 4-5,000 employees in California, Pennsylvania and Georgia, Delta Dental is big enough to offer legacy benefits like every major holiday off, lots of vacation and sick time (you have to build it up, it's not instant, but if you are wise, you can get to almost a month off every year within a few years of working there), a 401K plan and major medical like no one else offers these days. It's steady work, and many people had worked there for decades.

    Cons

    Over the last 10 years, the CEO and CIO have tried to make Delta competitive, which, unfortunately, means cutting staff and reducing benefits and perks. Salaried staff and management are expected to work long hours, often 10-12 days, and many executives are so old school that they cannot understand people working remotely and are not open to suggestions for change. It truly is a good old boys club, and who you know and who likes you is the most important thing to longevity. I saw many good workers and managers get let go before I left myself, which destroys any hope of loyalty.

    Advice to ManagementAdvice

    The company is small enough to be nimble, but you lumber along like a 100,000 worker employer. The Boomers who are stuck at their job due to the recession are hindering growth of your mid-level workers, and along with that, any chance of innovation internally. Offer retirement packages to cut a layer off the top and watch the explosive growth that will happen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Stable, attempting to change but otherwise poorly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Dental Plan

    Pros

    Fair pay, good benefits, CEO and management have a good sense for the changing winds in dental insurance

    Cons

    Dysfunctional top down management style with significant power distance and poor communication. The CEO provides incredible ambition without regard to how work is actually done throughout the organization. The result, overburdened staff, poor moral and tremendous inefficiency.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Growth Potential Limited Unless liked by Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Dental Plan full-time

    Pros

    Great benefits, good bonus and raises

    Cons

    Management, the isolation of departments. Everyone tries to finger point at everyone else when there are issues. Discrimination everywhere.

    Advice to ManagementAdvice

    Help employees grow and be part of the solution instead of part of the problem.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Little concern for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rancho Cordova, CA
    Current Employee - Anonymous Employee in Rancho Cordova, CA

    I have been working at Delta Dental Plan full-time for more than 10 years

    Pros

    Very good medical and dental benefits, and some really good people working in the trenches.

    Cons

    The working environment in I.T. Operations has become very inflexible, i,e, no normal shifts available for salaried employees, no comp time, and work-from-home privileges limited to an elite few. Management routinely ignores major accomplishments by individuals unless in the 'good ole boys' inner circle.

    Advice to ManagementAdvice

    Consider the human component for a successful business.If you expect your salaried people to be flexible in their capacity to support the business, it needs to be a two-way street - be flexible with them and their family and home lives.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    A company that has been in the dental industry for over 50 years.

    Current Employee - Customer Service Manager  in  San Francisco, CA
    Current Employee - Customer Service Manager in San Francisco, CA

    I have been working at Delta Dental Plan full-time for more than 10 years

    Pros

    The company is very secure and there are many employees in across the states.

    Cons

    New claims processing system and working with other employees in other states are very challenging.

    Advice to ManagementAdvice

    More training.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Delta Dental Plan full-time for more than 5 years

    Pros

    The company offers a competitive salary and good benefits. The company also acknowledges the major holidays. The building is nice and taken care of well.

    Cons

    Not managed consistently within departments and regional locations
    Not flexible with work hours

    Advice to ManagementAdvice

    Truly appreciate your staff because without them the work would not get done.

    Recommends
    Positive Outlook

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