Deluxe Corporation
2.8 of 5 141 reviews
www.deluxe.com Saint Paul, MN 5000+ Employees

Deluxe Corporation Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

2.8 141 reviews

                             

53% Approve of the CEO

Deluxe Corporation CEO Lee J. Schram

Lee J. Schram

(97 ratings)

43% of employees recommend this company to a friend
141 Employee Reviews
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Review Highlights

Pros:
  • "Work life balance has also dramatically improved in the last year"
    in 11 reviews
  • "The company provides good benefits and pays well for most positions"
    in 12 reviews
Cons:
  • "The senior leadership team is not equipped to motivate and drive the change needed"
    in 6 reviews
  • "Compensated well for going over sales goals, then a new ceiling is placed that is unobtainable with current lead structure"
    in 5 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Approves of CEO

 

Good company but slow to change processes.

Major Accounts (Current Employee)

I have been working at Deluxe Corporation full-time for more than a year

Prosgreat benefits, number of offerings, industry reputation, willing to add new services to core offerings, employee tenor, small business specialists, experienced

Consold fashioned thinking in a few of the channels, slow to change processes, roll out initiatives prior to having a plan on how to support them, targeted large customers but only able to support small business

Yes, I would recommend this company to a friend

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Great company

Senior Administrative Assistant (Current Employee)
Colorado Springs, CO

I have been working at Deluxe Corporation full-time for more than 10 years

ProsGreat People - Good Values - Fun place to work

ConsClosures and wasted money on outside consultants

Yes, I would recommend this company to a friend

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Great company, frequent layoffs

Anonymous Employee (Current Employee)

I have been working at Deluxe Corporation full-time for more than 3 years

ProsGreat company and culture. Value employees and their success. Competitive salaries and great flexibility. Wonderful work/life balance.

ConsThere seems to be a culture of layoffs and job security is not something that employees experience.

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I loved the job did at Deluxe, it provided me with many skills and help challenge me to grow

Quality Assurance Help Desk Electronic Delivery (Former Employee)
Lenexa, KS

I worked at Deluxe Corporation full-time

ProsThe people at Deluxe is like a family and you want to help them to succeed so they have the same knowledge you have.

ConsThe managers do not stand behind their employees

Advice to Senior ManagementListen to the employees and help them succeed instead of setting them up to fail.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good impressions

Director (Current Employee)
Shoreview, MN

I have been working at Deluxe Corporation full-time for less than a year

ProsActively investing in Fincancial Services space wtih people, resources and solutions. Making investments in personnel. Looking to create a new culture

ConsOld culture is working its' way out. A little slower then you would like.

Advice to Senior ManagementBe aggressive in acquisition of new business and resources

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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I was laid off after Deluxe purchased the company I was working for

Anonymous Employee (Former Employee)

I worked at Deluxe Corporation full-time for more than 3 years

ProsGood compensation, great manager, great co-workers

ConsThis is a large company, so sometimes they don't realize the value employees provide the company. In my case, they bought the company I worked for, and shut us down despite the fact we were one of the top performing facilities that they owned.

Yes, I would recommend this company to a friend

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My Career with Deluxe

Senior Deliver Consultant (Former Employee)
Jacksonville, FL

I worked at Deluxe Corporation full-time for more than 10 years

ProsI was a 32 year employee and loved every moment working for DELUXE, I had every opportunity to learn and create opportunities for advancement.

ConsI wanted to be an employee for my entire career, however, Deluxe severed me at 32 years of heigh level service to the company. This happened to me as well as many high quality employees at DELUXE over the past 10 + years. Being severed after 32 years has made it extremely difficult to find a new quality career.

Advice to Senior ManagementNo Reply, I have no bones to pick with Management.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great Place to work.

Anonymous Employee (Former Employee)

I worked at Deluxe Corporation

ProsEveryone is friendly. Team like workplace.

ConsNothing to report. Great Place to work.

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend

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Account Manager

Account Manager (Former Employee)

I worked at Deluxe Corporation for more than a year

ProsCompany vehicle
Benefits and Work Life Balance

ConsManagement was not involved with sales process

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Nice People, Incredible benefits, decent wage.

Anonymous Employee (Current Employee)

I have been working at Deluxe Corporation full-time for more than a year

ProsThere are a lot of decent people there. They have great healthcare I have HealthPartners, and Cigna for dental and disability. Yes we have short and long term disability starting after your first year. 401k matching up to 4%. They hire from within before going outside. Paid time off, even for part timers! And we get banker holidays, paid! And if we're good they roll past our cubes with a cart and feed us treats, yesss yess yes.

ConsThe software is a barrier to good customer service and larger sales. We could easily sell all of the offered products if we didn't have to fight the interface so much. They keep putting band-aids on this thing and now its a rubber band ball of band-aids. It works, but its like an old old vcr that still works but you have to set a brick on the play button to keep it playing.

Advice to Senior ManagementWe can gain market share on lots of items like technology if we can fund technology upgrades to replace our interface with something that looks more like Microsoft word or Photoshop or even notepad instead of the imprinting interface that mangles imprints when borrowed and many times will not show a finished product. Instead of patching it create a web-based interface for internal use that can be our new front end. Then we can easily evade having to rewrite code. Teach the new front end to dump the text/data into the old system so we can see what the product and text format look like. This would allow sales staff to focus on the customer instead of wrestling with the interface. We spend too much time fixing errors generated by it, and lose opportunities to be the one-stop business supplier. Keeping this interface is costing us a lot of money and harms our image.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Deluxe Corporation reviews and ratings — including employee satisfaction and approval rating for Deluxe Corporation CEO Lee J. Schram. All 141 reviews posted anonymously by Deluxe Corporation employees.