Deluxe Corporation

  www.deluxe.com
  www.deluxe.com
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Deluxe Corporation Reviews in Kansas City, KS

164 Reviews
2.9
164 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
111 Ratings

Review Highlights

Pros
  • Work life balance has also dramatically improved in the last year (in 12 reviews)

  • They offer very good benefits and generous paid time off (in 12 reviews)


Cons
  • Little diversity in upper management (in 6 reviews)

  • High turnover rate from people that are fired, quit or just never show up again (in 5 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Drawn in by a strong Brand name but quickly disappointed by recent changes in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Kansas City, KS
    Former Employee - Anonymous Employee in Kansas City, KS

    I worked at Deluxe Corporation full-time for more than 3 years

    Pros

    Free checks
    Great co-workers
    Cafeteria on-site
    Great PTO structure

    Cons

    Multiple layoffs every year
    Inexperienced supervisors
    Favoritism is rampant unfortunately
    Outsourcing to save money

    Advice to ManagementAdvice

    Go back to checks...you have the brand strength there - you took too big a leap with your small business offerings in the Deluxe name. Get rid of the consultants that don't have the experience to develop your programs. All they do is use bully tactics and outsource everything to cut costs. Nothing works as far as systems go and make team members jobs very difficult. You say the difference is Customer Service - it's not. Select services sold to customers are things that they can do for free!

    If you are going to continue with the small business items, go back to the drawing board. Get real experts in there, utilize the companies you purchased and look at it from the Customer's perspective and offer services that are meaningful to them and their businesses. Deluxe was a great company who cared about it's employees and customers. I wish you future success by remembering how you got there in the first place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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