Deluxe Corporation

  www.deluxe.com
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Deluxe Corporation Reviews in Kansas City, KS

All Employees Current Employees Only

1.0 1 reviews

0% Approve of the CEO

Deluxe Corporation CEO Lee J. Schram

Lee J. Schram

(1 ratings)

Review Highlights

Pros
  • Work life balance has also dramatically improved in the last year (in 12 reviews)

  • The company provides good benefits and pays well for most positions (in 10 reviews)


Cons
  • Compensated well for going over sales goals, then a new ceiling is placed that is unobtainable with current lead structure (in 5 reviews)

  • The senior leadership team is not equipped to motivate and drive the change needed (in 5 reviews)

More Highlights
1 Employee Review Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Drawn in by a strong Brand name but quickly disappointed by recent changes in the company.

    Anonymous Employee (Former Employee) Kansas City, KS

    ProsFree checks
    Great co-workers
    Cafeteria on-site
    Great PTO structure

    ConsMultiple layoffs every year
    Inexperienced supervisors
    Favoritism is rampant unfortunately
    Outsourcing to save money

    Advice to Senior ManagementGo back to checks...you have the brand strength there - you took too big a leap with your small business offerings in the Deluxe name. Get rid of the consultants that don't have the experience to develop your programs. All they do is use bully tactics and outsource everything to cut costs. Nothing works as far as systems go and make team members jobs very difficult. You say the difference is Customer Service - it's not. Select services sold to customers are things that they can do for free!

    If you are going to continue with the small business items, go back to the drawing board. Get real experts in there, utilize the companies you purchased and look at it from the Customer's perspective and offer services that are meaningful to them and their businesses. Deluxe was a great company who cared about it's employees and customers. I wish you future success by remembering how you got there in the first place.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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