Deluxe Corporation Reviews

Updated March 20, 2015
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2.7
195 Reviews
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Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
127 Ratings

Pros
  • Work life balance has also dramatically improved in the last year (in 13 reviews)

  • They offer very good benefits and generous paid time off (in 15 reviews)

Cons
  • Little diversity in upper management (in 6 reviews)

  • High turnover rate from people that are fired, quit or just never show up again (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Very interesting overall experience, I learned a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA

    I worked at Deluxe Corporation full-time (more than a year)

    Pros

    Generally everyone wanted to get the business up and running.

    Cons

    a lot of people on the sales side were hired from companies that had a burn and churn mentality.

    Advice to ManagementAdvice

    make sure the message that you want to portray to the customer starts with the sales teams

    Neutral Outlook
    No opinion of CEO
  2. great; w/ good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Set-up Specialist in Lithia Springs, Douglas, GA
    Current Employee - Set-up Specialist in Lithia Springs, Douglas, GA

    I have been working at Deluxe Corporation

    Pros

    small group; great people to work with and around.

    Cons

    not enough locations to transfer too.

    Advice to ManagementAdvice

    quit looking @ things through such a small microscope, sometimes theres a much bigger picture to base decisions on.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Alright, but you need patience and an overabundance of energy 200% of the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufacturing Employee in Streetsboro, OH
    Former Employee - Manufacturing Employee in Streetsboro, OH

    I worked at Deluxe Corporation full-time (more than 8 years)

    Pros

    Great coworkers, managers are really nice, very nice cafeteria, good benefits, paid time off

    Cons

    Long hours. Extremely loud machine noise is stressful unless hearing protection is worn. Physically demanding, large bare concrete floor area except at immediate work stations. Older machinery has to be constantly fiddled with to meet high production demands. Except for offices, work environment is high stress due to physical discomfort and increasing production demands.

    Advice to ManagementAdvice

    Making the work environment more comfortable and pleasant will give you a good return on your investment. Improving morale will improve productivity. Don't lose sight of that. If the work environment hurts and is stressful for your employees... make it better! :)

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. Good Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Marketing Consultant in Los Angeles, CA
    Current Employee - Internet Marketing Consultant in Los Angeles, CA

    I have been working at Deluxe Corporation full-time (more than a year)

    Pros

    Concerned about employees. Even with several thousands of employees, company paid once per week! Felt comfortable and not micromanaged or as though job was in jeopardy.

    Cons

    Promised amenities that were not given to me.

    Advice to ManagementAdvice

    Listen to the guys that are in the trench, not the bureaucrats.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    A company in transition. Unless your brand receives prioritization, hard to get funding and resources to drive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Shoreview, MN
    Former Employee - Anonymous Employee in Shoreview, MN

    I worked at Deluxe Corporation full-time (more than a year)

    Pros

    Fun to be on the front end of a company transformation

    Cons

    Leaders are P&L NOW managers. No investment for the future which could hurt in the long run.

    Advice to ManagementAdvice

    Invest in IT and resources for the future or it will pass you by.

    Doesn't Recommend
    Neutral Outlook
  7. Deluxe was a ok company to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - , Net Developer in Shoreview, MN
    Current Employee - , Net Developer in Shoreview, MN

    I have been working at Deluxe Corporation

    Pros

    I was happy there but growth was limited. Lot of on calls you have to handle if you really want to grow.

    Cons

    Work from home was misused by the employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation

    Pros

    Good coworkers. Decent pay. Benefits. Tuition reimbursement.

    Cons

    Not much opportunity for advancement

  9. 1 person found this helpful

    Enjoyed my time but can't recommend now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Deluxe Corporation full-time (more than 10 years)

    Pros

    Great coworkers, flexibility, no micro managing by direct management, benefits & pay are OK

    Cons

    Layoffs - it's not a matter of "if" you're getting RIF but "when" -- ELT sole focus is on stock price and not the customer - constant hype around "the next acquisition" and the opportunities it will bring - don't fall for it!

    Advice to ManagementAdvice

    Structure the ELT stock options for 5 & 10 year availability so that not all decisions are made quarter to quarter on stock price - fire your acquisition team - think about your customer & employees every once in a while

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. High turnover rate, stressful work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Groton, MA
    Former Employee - Customer Service Representative in Groton, MA

    I worked at Deluxe Corporation full-time (more than 3 years)

    Pros

    The employees here are awesome, I've made lots of friends working at Deluxe

    Cons

    The management here fires low level employees frequently. In the call centers, it was commonplace to see a fellow employee being escorted out of the building by security on a weekly basis, and all for similar reasons, which could not be proved from the employee nor deluxe, things like hanging up on phone calls or not making enough calls. This became a very stressful work environment for many, feeling like we were being "picked off" if you weren't part of the in crowd. Management would pay special attention to their friends, all of whom seemed to be exempt from the random firings.

    Advice to ManagementAdvice

    Stop picking favorites because of personal relationships

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. "Deluxe has a curable disease...but no doctors in house"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Deluxe Corporation full-time (more than 10 years)

    Pros

    Great people & mid-managers. Good benefits & flexibility. Fair (but declining) reputation for customer focus and quality.

    Cons

    Very poor senior management ability to adjust to change and diversify to next generation products and services. Strategy is to cost cut and RIF to prosperity. Employees live quarter to quarter. Stock has realized nice growth, but customers are becoming very agitated with frequent price increases and service & quality decreases. Expect customer fallout and market share decline due to customer dissatisfaction.

    Advice to ManagementAdvice

    Yes, customer relationships do matter. No, it isn't all about price. Show some loyalty to long time employees. Fire your merger and acquisitions team and find someone with vision.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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