Deluxe Corporation Reviews

Updated August 22, 2015
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2.9
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Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
135 Ratings

Pros
  • Work life balance has also dramatically improved in the last year (in 13 reviews)

  • They offer very good benefits and generous paid time off (in 15 reviews)

Cons
  • Little diversity in upper management (in 6 reviews)

  • Very high turnover rate as this job requires people who can tolerate the discipline , stress and accountability for low pay (in 5 reviews)

More Pros and Cons

214 Employee Reviews

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  1. More focus on strategy needed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time

    Pros

    Many good people working hard to support larger and more complex structure. Senior management has been somewhat successful in selling a positive story to investors. Regular meetings with employees convey results and highlight successes and failures. Management cannot be accused of hiding in their corner offices.

    Cons

    Long term strategy is secretive if it exists at all. Organic growth is the white whale for most companies and Deluxe is no different. As a result, Deluxe is more tactical, blocking and tackling to offset weak results with acquisitions and expense reduction. Schram is a master at this and the right man for the job if you are a shareholder - not so much for employees that ride the waves of uncertainty and results volatility. Culture is wary of layoffs and capricious firings. Managers hire and fire too often, rather than investing time into training and building teams. There is heavy turnover in departments that have poor supervisors and managers. This ripples out to nearby departments. The divisions are plagued with stale thinking and very focused on defending market position rather than creating a new growth story or innovating existing products and services. Post-acquisition strategy often poorly executed, has inadvertently slowed momentum of the new business through clumsy integration and poor sales positioning.

    Advice to Management

    There are really not many alternatives to what Deluxe is doing, which is keeping the company chugging along. Hire some game changers and put your best people on acquisition integration. This company will be around another 100 years.


  2. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Ethical, good peer group, good clientele

    Cons

    Declining market forced lay offs

    Advice to Management

    Stop the panic pressure. intellectually your team understands the predicament.


  3. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work environment. Nice people. They give you a lot of high level tasks as an intern as you can handle them, so you get good professional experience.

    Cons

    North of the Metro area, inconvenient location


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  5. Best boss I have ever had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Groton, MA
    Current Employee - Anonymous Employee in Groton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Corporation full-time (More than 5 years)

    Pros

    Love the people. Love the location. Best boss I have ever had. Also the hours are great! Out at the shift end everyday.

    Cons

    Depending on department, every minute of your day is accounted for. However, you do get out on time. So not bad.

    Advice to Management

    Management is not bad. They do what they can with what they are given. Some managers go above and beyond what they are expected of to help their employees succeed.


  6. Small Business Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mora, MN
    Former Employee - Anonymous Employee in Mora, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Corporation full-time (Less than a year)

    Pros

    Schedule was flexible and tuition assistance. Health Benefits was okay as well.

    Cons

    Compensation was a lot lower than the recruiter let on. Be sure to pin them down on what exactly you can expect to make.

    Advice to Management

    Just ensure that those doing the recruiting are honest about the compensation package.


  7. Sr. Business Systems Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Deluxe Corporation full-time

    Pros

    Good company to work for. Amazing benefits.

    Cons

    Not all sister companies are well equipped.


  8. Helpful (1)

    Research before accepting here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shoreview, MN
    Former Employee - Anonymous Employee in Shoreview, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Corporation full-time (More than a year)

    Pros

    It is a learning experience. Fast paced, high stress, politically challenging, with good benefits and vacation options.

    Cons

    Very limited room for advancement. Company seems focused on downsizing and outsourcing to cut costs. Employees are an expendable commodity. Compensation is on the low end of industry averages.

    Advice to Management

    It would be better to keep the working knowledge in-house. Outsourced talent changes frequently. If you sweep dedicated personnel out the door, it will cost more in retraining, and employee time spent to understand operating procedures will increase. Take care of your Talent, and your Talent will take care of you.


  9. Helpful (1)

    Inside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Shoreview, MN
    Former Employee - Inside Sales in Shoreview, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Deluxe Corporation full-time (More than 5 years)

    Pros

    Great work environment. Great people. Attainable goals. Plenty of opportunity for career growth.

    Cons

    Most of the cons that people would list for Deluxe would be a consequence of their own unwillingness to apply themselves to their roles. Those who work hard are treated very well.

    Advice to Management

    Keep doing what you're doing. Continue to offer channels for 2-way communication between business units and tiers.


  10. Merchandising Part-Time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Assistant
    Former Employee - Merchandising Assistant
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Deluxe Corporation part-time

    Pros

    Great people to work with, excellent teams working together in harmony to achieve company goals short and long-term.

    Cons

    Pay is on the lower end of the spectrum for a merchandising assistant relative to other companies but the flexibility with PTO and communication between management and employees makes up for that.


  11. Helpful (1)

    Helpdesk support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Analyst/Service Desk in Brooklyn Park, MN
    Current Employee - Technical Analyst/Service Desk in Brooklyn Park, MN
    Recommends
    Approves of CEO

    I have been working at Deluxe Corporation (More than 8 years)

    Pros

    nice people I work with

    Cons

    no room for shift advancement, working third shift for about 6 years



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