Deluxe Corporation Reviews

Updated April 14, 2015
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2.7
198 Reviews
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Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
128 Ratings

Pros
  • Work life balance has also dramatically improved in the last year (in 13 reviews)

  • They offer very good benefits and generous paid time off (in 15 reviews)

Cons
  • Little diversity in upper management (in 6 reviews)

  • High turnover rate from people that are fired, quit or just never show up again (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    IT Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Plenty of work. Talent pool is good.

    Cons

    Do more with less is killing IT department credibility.

    Advice to Management

    Cannot continue to cut IT budget by 20% year after year without having things starting to break.
    Invest in the future.

  2. Business is great; Social Team department is a mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lenexa, KS
    Former Employee - Anonymous Employee in Lenexa, KS

    I worked at Deluxe Corporation full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The benefits are really great. Health, vision, dental, 401(k), etc.

    PTO accrual starts immediately upon hire date (at least mine did).

    There is an on-site cafe, which makes planning for lunch very convenient with friendly staff.

    Cons

    I would say there is a relatively high turnover rate, especially regarding those who would truly benefit the department. During my short time here, I've watched good, hard working people with brilliant ideas regarding how to improve processes, etc. get passed up for promotions. I even watched one member of our department get hired on only for there to be no work for him to perform. He left a month or two after he was hired, and they still had no work for him.

    Additionally, if you are someone who likes to separate work from personal life, this culture is not for you. They try waaay too hard to force the department to be a "family". As a result, to be independent from the group in any way is social - and therefore, career - suicide, at least in the social media team department. If you don't force yourself to be a gossip or attend a monthly potluck or an after-work happy hour, you'll be subject to dirty looks, petty remarks, certain members of management will purposefully withhold necessary info from you about how to do your job and you will struggle.

    Common courtesy and mutual respect are lost causes. At least 40% of the job is being on the phone. I had several times when I was on the phone with a client and I could barely hear what he/she was saying because the social team was too busy laughing or having an extremely loud conversation, which most of the time had nothing to do with work.

    **A few more key highlights from my experience:**

    Overall communication is a mess. Leadership is clueless regarding how to manage people effectively. Current in-house management could truly benefit from some leadership training courses. Truly.

    Disturbingly, necessary info regarding how to do/improve my job function was often intentionally withheld.

    The open-concept office leaves the atmosphere wide open for no real privacy in communication. Introverts or those who just value concentration without being interrupted by peoples' loud conversations need not apply.

    Bullying and office politics tend to trump good ideas and repel the talent needed to move the department forward.

    Passive aggression overwhelms the work environment.

    Expect that by your first day, as a group, they will have looked you up on social media and made fun of your pictures; When we hired our first website coordinators, several members of the team stood gathered around one person's computer, laughed and made fun of the way the new hires looked.

    Senior in-house leadership left to pursue another opportunity with another company 6 mos. after I came on the team. Four months later, a senior manager still hadn't been hired, with no real promise of even being close to hiring a candidate.

    Advice to Management

    I would highly recommend an intensive, ongoing leadership program for the in-house management in the Lenexa location.

    Living out-of-state from the company you're hiring for makes it incredibly difficult to know/assess someone's capabilities to perform a job well - And I realize a certain amount of it is left up to word-of-mouth. I might encourage that before making any other hiring/promoting decisions, at least plan a trip out to really get to know the people in this office, especially since they are without central, senior leadership in the office.

    Culture trickles down, and currently there is a culture of fear and distrust.

  3. Annual layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Deluxe Corporation full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free parking, medical benefits, free checks. PTO time pretty good. Nice location.

    Cons

    Annual layoffs. No diversity. Senior leaders are not self aware - lead by fear. Professionalism lacking. Good ol boys club.

    Advice to Management

    Can't cut your way into growth. Stop annual layoffs.

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  5. Very interesting overall experience, I learned a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA

    I worked at Deluxe Corporation full-time (more than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Generally everyone wanted to get the business up and running.

    Cons

    a lot of people on the sales side were hired from companies that had a burn and churn mentality.

    Advice to Management

    make sure the message that you want to portray to the customer starts with the sales teams

  6. great; w/ good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Set-up Specialist in Lithia Springs, Douglas, GA
    Current Employee - Set-up Specialist in Lithia Springs, Douglas, GA

    I have been working at Deluxe Corporation

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    small group; great people to work with and around.

    Cons

    not enough locations to transfer too.

    Advice to Management

    quit looking @ things through such a small microscope, sometimes theres a much bigger picture to base decisions on.

  7. Alright, but you need patience and an overabundance of energy 200% of the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufacturing Employee in Streetsboro, OH
    Former Employee - Manufacturing Employee in Streetsboro, OH

    I worked at Deluxe Corporation full-time (more than 8 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great coworkers, managers are really nice, very nice cafeteria, good benefits, paid time off

    Cons

    Long hours. Extremely loud machine noise is stressful unless hearing protection is worn. Physically demanding, large bare concrete floor area except at immediate work stations. Older machinery has to be constantly fiddled with to meet high production demands. Except for offices, work environment is high stress due to physical discomfort and increasing production demands.

    Advice to Management

    Making the work environment more comfortable and pleasant will give you a good return on your investment. Improving morale will improve productivity. Don't lose sight of that. If the work environment hurts and is stressful for your employees... make it better! :)

  8. Good Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Marketing Consultant in Los Angeles, CA
    Current Employee - Internet Marketing Consultant in Los Angeles, CA

    I have been working at Deluxe Corporation full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Concerned about employees. Even with several thousands of employees, company paid once per week! Felt comfortable and not micromanaged or as though job was in jeopardy.

    Cons

    Promised amenities that were not given to me.

    Advice to Management

    Listen to the guys that are in the trench, not the bureaucrats.

  9. Helpful (1)

    A company in transition. Unless your brand receives prioritization, hard to get funding and resources to drive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Shoreview, MN
    Former Employee - Anonymous Employee in Shoreview, MN

    I worked at Deluxe Corporation full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Fun to be on the front end of a company transformation

    Cons

    Leaders are P&L NOW managers. No investment for the future which could hurt in the long run.

    Advice to Management

    Invest in IT and resources for the future or it will pass you by.

  10. Deluxe was a ok company to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - , Net Developer in Shoreview, MN
    Current Employee - , Net Developer in Shoreview, MN

    I have been working at Deluxe Corporation

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was happy there but growth was limited. Lot of on calls you have to handle if you really want to grow.

    Cons

    Work from home was misused by the employees.

  11. Okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation

    Pros

    Good coworkers. Decent pay. Benefits. Tuition reimbursement.

    Cons

    Not much opportunity for advancement

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