Deluxe Entertainment Reviews

Updated July 5, 2015
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2.8
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Deluxe Entertainment CEO David Kassler
David Kassler
10 Ratings

Pros
  • Comfortable work experience, very relaxed work environment (in 10 reviews)

  • Great people really do work here, as their motto says (in 7 reviews)

Cons
  • Good luck having a work life balance (in 8 reviews)

  • Upper management has little to no regard for their employees or the ideas/suggestions of their employees (in 13 reviews)

More Pros and Cons

170 Employee Reviews

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  1. Helpful (1)

    Great company, coworkers can be a bit hit and miss

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Burbank, CA
    Current Employee - Software Engineer in Burbank, CA

    I have been working at Deluxe Entertainment full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The benefits system in place is very good, and the work being done really is great work. The atmosphere is great, the vast majority of the people there really love their jobs and want to be there, which makes the environment a good one to work in.

    Cons

    Not all departments are good. Communication within teams or divisions can be abysmal. No job feedback or review after 6 months or a year, but hopefully that's just department dependent. Some departments are just flat out toxic.

    Advice to Management

    Give clearer paths to advancement, rather than stonewalling and showing nothing but dead end positions.


  2. Helpful (1)

    No opportunities for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA

    I have been working at Deluxe Entertainment full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Steady pay, 401(k) plan, floating holidays and overall friendly workplace. When there's not many projects coming down the pipeline, you're allowed to work on your own code. Coworkers are very understanding if life situations prompt you to come to work late.

    Cons

    The work is rather templated. It makes you feel like as if you're part of an assembly line rather than a software development team. There have been waves of layoffs as work's been shipped over to Bangalore, so the threat of being fired is always hanging over your head.

    Advice to Management

    You have plenty of good programmers, but you're leaving them all to rot on projects that will be obsolete in 2 or so years when peoples' choice of entertainment medium disappears. Provide them with challenges rather than saturating them with template work.


  3. Helpful (2)

    Account Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator in Los Angeles, CA
    Current Employee - Account Coordinator in Los Angeles, CA

    I have been working at Deluxe Entertainment full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people are great, it's a fun and interactive environment on most days. We get Friday Treat Days every Friday at 3pm.

    Cons

    There is no room for growth, there haven't been raises in a few years due to the economy. There are a lot of layoffs often, everyone has a bad attitude towards the company. They always hire from the outside for growth positions. There is more work than one person can handle yet that person has a lot of work piled on.

    Advice to Management

    Praising your employees should be a great priority. The morale is very low. Raises or awards of acknowledgment would be great more often. Hire positions that people leave open and stop giving the already swamped employees so much work.


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  5. Helpful (1)

    Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Entertainment full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Largest Post production house in US. Cutting edge technology. Industry leader for Blu-ray and DVD authoring.

    Cons

    Work hours could be long and stressful during the busy season but balances out during the slow period.

    Advice to Management

    Would be great to provide more benefits and incentives to the employees.


  6. Helpful (3)

    Account Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Post Production Manager in Santa Monica, CA
    Former Employee - Post Production Manager in Santa Monica, CA

    I worked at Deluxe Entertainment full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great 401k, benefits, hours are fairly straight forward

    Cons

    Not all that fun, really corporate structure, not a whole lot of growth available in terms of compensation

    Advice to Management

    Be more respectful and don't hastle them about working over time when work needs to be done.


  7. Helpful (1)

    Exciting place to work!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burbank, CA
    Former Employee - Anonymous Employee in Burbank, CA

    I worked at Deluxe Entertainment full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I really enjoyed working at Deluxe, lots of friendly and enthusiastic people, good potential for growth, friendly working environment, talented co-workers in an exciting industry. Managers are respectful and take the time to listen to you and work with you. This is a great company if you are a hard worker that is looking to gain experience and advance within. I went in everyday with a positive can-do attitude and I felt that opportunities were attainable. I enjoyed the perks - floating holidays, weekly Bagel/Donuts/Fruits, Summer Picnics, Summer Friday Treats, Bring Your Kids to Work Event - (I have never worked for a company that was this generous.)

    Overall, it was a great experience!

    Cons

    Personally I did not experience any cons, however there are always a few bad apples trying to spoil it for the bunch. I steered clear of the negative.


  8. Helpful (1)

    Circus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Talented people, good equipment, free coffee and wooden stir sticks

    Cons

    Clowns run this place. Bring a cup

    Advice to Management

    Advice? Why, they dont listen!


  9. Helpful (6)

    Just as bad as Walmart

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burbank, CA
    Former Employee - Anonymous Employee in Burbank, CA

    I worked at Deluxe Entertainment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No experience is mandatory. so a job is easy to acquire, Their strategy is to hire cheap and "trainable" people, so negotiate a low pay rate. You will usually be required to be a temp through their associated temp agency for a couple years before being considered hired to staff. However, you can get on staff much quicker if you're a cousin of someone in the HR department or middle management. Also, relocating to Bangalore, India helps a lot considering it's now their biggest office in the world.

    Cons

    There has been a freeze on raises and cost-of-living adjustments since 2006. You will be pressured to work outside of you agreed upon schedule. You will be only accepted as an "at will" employee and regarded as disposable.

    Advice to Management

    The majority of the middle and upper management are the same selfish people that let Technicolor crumble. If their newly beefed up office in India withstands too much client scrutiny in 2015, they too will close up shop in the upcoming years.


  10. Helpful (1)

    Data Management - Digital Entertainment Content Distribution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Senior Metadata Analyst in Los Angeles, CA
    Current Employee - Senior Metadata Analyst in Los Angeles, CA

    I have been working at Deluxe Entertainment full-time (More than 5 years)

    Pros

    As an implant at one of the Studios it's difficult to assess Deluxe directly, but from what I can tell it has a culture of hard work, attention to quality and customer service, flexibility and comradery.

    Cons

    Room for advancement may be limited. Competition with other firms has hurt the bottom line.


  11. Helpful (5)

    CORP IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Burbank, CA
    Current Employee - Network Engineer in Burbank, CA

    I have been working at Deluxe Entertainment full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - Great co-workers
    - free bagels every week
    -Service Desk is getting better but feels very rushed
    - One Deluxe Mentality is great when you have the right group leading, which is not the case
    - Great work experience to add to Resume. .

    Cons

    - Over the past 4 years I have only gotten 1 cost of living increase $0.48 more an hour this happened before I was sent to CORP IT. No raise or pay adjustment when I was made a Network Engineer.
    - No yearly Reviews or fixed reviews if any.
    - No back filling of VITAL positions just a game of hot potato and whoever get left with the potato is not given any compensation and god forbid decent training and is thrown under the bus when things go south.
    - No promotion from within. Contractors/Temps/Vendors are used instead of training current staff to take on more work..but that would mean more pay for the employee...never happens.
    - No Desire for accountability. always blame other IT groups or have them figure out the issue and take the credit in the service tickets.
    - Not enough Engineers/Tech's and too many managers. Almost 1 manager per 3 employees in corp IT. (excluding India Service-desk)

    Overall this is a toxic IT group. daily useless manager meetings, Huge emphasis on cost savings yet decide to standardize on one of the most expensive phone systems?

    The rest of the company has had the Executive members replaced I just cant wait for it to be corp IT's turn.

    Advice to Management

    - One Deluxe is a great thing. Don't let the wrong group lead this initiative.
    - Pay employees what they deserve or expect more to want to leave.
    - get rid of dead weight and management that got us in this situation.



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