Deluxe Entertainment

  www.bydeluxe.com
  www.bydeluxe.com
Work in HR? Unlock Free Profile

Deluxe Entertainment Reviews

Updated September 15, 2014
Updated September 15, 2014
114 Reviews
2.2
114 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Deluxe Entertainment CEO Cyril Drabinsky
Cyril Drabinsky
26 Ratings

Review Highlights

Pros
  • Working environment is clean and air conditioning works well (in 8 reviews)

  • Great people really do work here, as their motto says (in 7 reviews)


Cons
  • Upper management has little to no regard for their employees or the ideas/suggestions of their employees (in 11 reviews)

  • Terrible work life balance, Messy Software Development and release cycle (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Executive with 21 Years Experience with Company that has seen its best days gone by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Los Angeles, CA
    Former Employee - Vice President in Los Angeles, CA

    I worked at Deluxe Entertainment full-time for more than 10 years

    Pros

    Although it varies by division, there are pockets of the company that are growing with leadership that has stayed on after being acquired by the company who still keep the entrepreneurial feel that creates excitement and a desire to build and generate opportunities for its employees. Some upper management will treat employees like family. Must be self-starter and show willingness to create growth as best you can. Sales people can thrive here whereas G&A can struggle with perception they are more of a cost than an asset.

    Cons

    Corporate parent is horrible!!!! They have no interest in the company and are bleeding the company of cash to finance other projects not related to the industry this company has held a leadership position in for so many years. Unrealistic budget targets get set due to need for cash. Reduction in force is expected year after year despite growth potential. Risk taking is non-existant. The company's AP department is a joke. They don't pay their bills and vendors start to refuse to do business with them.

    Advice to ManagementAdvice

    Jobs at this company tend to be defined by the desk that you work at. You are assigned a desk and that is it. There is almost no opportunity for advancement or the path is extremely long. It's almost better to quit and reapply for another opening to be considered for another job or promotion or raise. This is definitely not a company that appreciates an advanced education...they could almost care less. The business is a relationship business. If you are a sibling or related to a film studio executive, you have best shot of getting a high level executive position where you don't have to do much - if anything. Meanwhile, pressure to reduce labor cost releases some good people and keeps complete dead weight due to their connections.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Was once a great place to work.... not anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Burbank, CA
    Former Employee - Anonymous Employee in Burbank, CA

    I worked at Deluxe Entertainment full-time for more than 5 years

    Pros

    Their 401k matching is excellent: they: offer 75 cents on the dollar up to the first 5% of your pay that you contribute, and it's fully vested. Sadly, that's about it.

    Cons

    There are some great people there, but unfortunately, as upper management grows (there are more and more people with some meaningless “VP” title every month, it seems), they become more disconnected with the lower echelon. People are being hired in at lower and lower starting pay, they’ve taken away bonuses for hourly employees (supposedly because they get overtime, but they’ve taken that way too, for the most part), and they abuse the salaried people to the extreme, having them put in ridiculous hours because it doesn’t cost the company any extra. This has resulted in a virtual hemorrhage of talent (those that haven’t left are looking, guaranteed).

    Additionally, over the last few years, there’s been a pattern of the bloated management (who are still pulling nice paychecks) letting some of the best and brightest go if their opinions are not in line with the company politics and keeping the folks who are willing to just say “yes” even to terrible ideas. Their preference seems to be having a staff comprised of mindless sheep. They also are known to time all their layoffs right around the holidays - real nice, huh? And speaking of holidays, they force everyone to take the week off between Christmas and New Years, so for the people who only get two weeks a year (which, thanks to the high turnover, is most of them), they’re essentially being told when they have to take half their vacation. Other shady HR practices abound.

    This company used to be a leader in the post-production world, but with the market for DVDs slowly dying, Blu-ray likely to follow, and little to no money in digital delivery, their future is far from certain. I predict more layoffs, more salary reductions and lower and lower morale for the

    Advice to ManagementAdvice

    Pull your heads out and wake up to the reality that it takes more to boost morale than free bagels and fruit once a week, or a free coffeemaker at Christmas. You can't treat your employees like crap 90% of the time and expect them to be happy because you throw them a bone every once in a while.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Industry Heavyweight Trying to Stay Fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time

    Pros

    Deluxe has a long and impressive history, global assets, and some proven leaders in the industry. I worked with many terrific individuals in many different branches of the company. Very nice working environment day to day.

    Cons

    The sheer size and complexity of Deluxe's operations, combined with the rapid pace of change in the industry, results in many communication breakdowns and some confusion about direction. Communications from corporate are frequently obscure or non-existent.

    Advice to ManagementAdvice

    Be more communicative to the "troops on the ground". Specifics, not generalities, help employees focus and get behind company initiatives.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 7 people found this helpful  

    Would rate 0 stars if it was an option

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Never Given A Title  in  Burbank, CA
    Former Employee - Never Given A Title in Burbank, CA

    I worked at Deluxe Entertainment full-time for more than 5 years

    Pros

    Met a few good friends there.

    Cons

    While I have worked in multiple divisions of Deluxe this review is pointed specifically at Deluxe Digital Distribution (D3). The work environment was the most toxic I have ever experienced and it all stems from the management staff who bring incompetence, poor business ethics, and bad attitude to a knew level. Employees are often managed by people who are less qualified by them and often are treated as problem employees when their supervisors/managers are threatened by them. I have even been given verbal warnings by multiple managers/supervisors for making them look bad because I was able to answer a question they could not. This was followed by me being forced to 'Check out' with my manager every day (something i alone was required to do) just so they could write me up if I failed to do so (because a write up disqualifies deluxe employees from promotions or even applying to other jobs within the company for 12 months).

    Upper management would often attempt to play games with employees and turn them against each other. For example: I was taken to lunch by an executive in which i was told I deserved a raise and a title change, but this was only done to threaten my supervisor who had requested a pay increase. I received neither the title or raise that was discussed.

    Skilled employees are made to work unreasonable hours, often working 7 days a week (day and night in many cases) because management refused to hire more staff members to meet the demands of a constantly increasing workload. All the while their superiors surf the internet and leave at 6pm.

    Managers create a hostile environment: yelling/cussing at employees for no reason other than they were under stress from their superiors, holding employees to double standards, and promoting sexism (Men were often given credit for accomplishments that were not theirs while women were blamed for the mistakes made by their male counterparts. One manager would not accept an answer from a female employee unless an equivalent male employee confirmed). When Human Resources is informed of these issues they feign concern but act simply to make the problem go away but nothing is done to fix the issues.

    From a Business perspective, D3 is extremely dishonest and unethical. The often promise potential clients the use of Content they are not licensed for and when the issue is exposed during production the sales and management team blame the 'confusion' on a lower employee (usually female).

    Advice to ManagementAdvice

    Consider a change in leadership, the replacement of a few upper managers can improve not only the work environment but your poor image within the industry, and your production capabilities. Without those changes, no piece of advice could improve D3.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Lead Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Entertainment full-time for more than 3 years

    Pros

    Cutting edge work, hands on work

    Cons

    No career plan, upper management cut off, no communication of company performance or goals, employees are only appreciated after they lay down papers

    Advice to ManagementAdvice

    Please try to retain the already lean workforce. Also do market analysis on pay levels and provide more competitive pays.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good Company to Work for. Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  Burbank, CA
    Current Employee - Software Developer in Burbank, CA

    I have been working at Deluxe Entertainment full-time for more than a year

    Pros

    Great Company and well known in the industry. Well-life balance and Great people.

    Cons

    Poor leadership and cubicle atmosphere.

    Advice to ManagementAdvice

    Promote the right people and not just those that threaten to quit or just complain the most.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 5 people found this helpful  

    Getting worse and worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Entertainment full-time for more than 5 years

    Pros

    Ok working environment.
    just adding more words here so it can be submitted

    Cons

    No raise, no bonus anymore.
    Too many high level management. There are so many directors and VP's in the company and some of them don't know what they are doing.
    Very difficult to grow within the company unless you're close to the management.
    poor management and disorganized.

    Advice to ManagementAdvice

    Listen to what your employees have to say about the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 7 people found this helpful  

    Terrible work environment, no promotions, no bonuses, bad pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical  in  Burbank, CA
    Current Employee - Technical in Burbank, CA

    I have been working at Deluxe Entertainment full-time for more than 3 years

    Pros

    Naive employees who work a lot and are supportive
    Interesting work - new tech
    Access to movies to watch

    Cons

    1. Don't fall for the 20% bonus (which is supposedly guaranteed).
    2. No promotions EVER, how many ever projects you deliver or how many ever hours your spend.
    3. Poor pay, below market.
    4. Senior Mgmt doesn't care about your career path
    5. Lay-offs are common, every year before Christmas
    6. Working longer hours without pay and weekends are common, and never appreciated

    Advice to ManagementAdvice

    Try and retain your best employees, don't let them quit

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Worst Company I have Ever Worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - "Technical"  in  Burbank, CA
    Former Employee - "Technical" in Burbank, CA

    I worked at Deluxe Entertainment full-time for more than 5 years

    Pros

    Pleasant facility and surroundings, some competent fellow employees. Working environment is clean and air conditioning works well.

    Cons

    Management is arrogant, condescending and incompetent. Highly political toxic environment. Came into the company as a very experienced employee with many years in the business. Found "crisis management" everywhere as a result of poor infrastructure. Attempted to make good suggestions and was pro active in implementing dynamics within my department to fix the issues and was shot down an ignored and later resented and fired by management for my good ideas based on experience over the years at many top notch facilities. Young inexperienced people are promoted and given management positions they don't deserve, while experienced people are ignored and fired. The worst job I have ever had and I have worked for all major studios.

    Advice to ManagementAdvice

    The Deluxe "comfort zone" is "deliverables" such as DVD and Blue Ray media which is all that current management really seems to know. Most professionals in the business know that streaming media is at the front and to remain successful you need to develop profit centers that are up to date. Arrogance is a common denominator within upper management and it has no place in Deluxe to promote a healthy work environment. What is needed is a replacement of the entire upper management "team" with competent knowledgeable people with experience in diversified new media, if Deluxe is expected to succeed and stop floundering.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    I got film ready for transportation to theaters

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time for more than 10 years

    Pros

    Free screening of some movies

    Cons

    management did what they wanted

Worked for Deluxe Entertainment? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.