Denny's Reviews

Updated September 15, 2014
Updated September 15, 2014
224 Reviews
2.8
224 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Denny's President & CEO John Miller
John Miller
69 Ratings

Review Highlights

Pros
  • some of the co-workers are fun to work with (in 6 reviews)

  • Decent compensation and work/life balance (in 4 reviews)


Cons
  • Long hours being 24 hrs is rough with bar crowd (in 9 reviews)

  • Depending on your store, upper management can very greatly (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great first job in a restaurant scene.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Hostess and Server  in  Miami, FL
    Current Employee - Hostess and Server in Miami, FL

    I have been working at Denny's part-time for less than a year

    Pros

    The GM is great and so is the assistant manager, they will help you and give you the hours you need, of course if you deserve them. Some co-workers , including myself, are extremely helpful when the going gets rough. Some of the customers have been going there for years, so it's a very friendly environment. Some people leave great tips.Great place to start off your experience as a server/host.

    Cons

    Sometimes understaffed, very rude customers once in a while, sometimes the guests don't leave alot of tip but of course that's based on the service and because the menu is not too expensive, people come with not that much money and don't really know how to tip anyways. Some employees are very selfish and not helpful at all, only thinking about themselves.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Need to updates stores in Bolingbrook locations southwest suburbs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress
    Former Employee - Waitress

    I worked at Denny's part-time for more than a year

    Pros

    flexibility and short shifts. Ability to make some decent money at time, but at other times not so good

    Cons

    high turn over, high mgmt. turnover, some of the customers can be a little a difficult at times and wish they could attract more families

    Advice to ManagementAdvice

    Upgrade and remodel stores and keep them cleaner. Hire more bus boys to do deep cleaning as the wait staff should be spending more time with customers. Use better food products.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    A job is a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host
    Former Employee - Host

    I worked at Denny's full-time for more than 3 years

    Pros

    Sometimes meet cool people, either coworkers or customers; free food.

    Cons

    Working every weekend and all holidays, difficult customers, very low pay, inconsistent hours, sometimes crazy managers, no reviews, no raises

    Advice to ManagementAdvice

    Review your hourly employees and give them the opportunity to achieve something worthwhile so they can move on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Embrace Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Human Resources Manager  in  Los Angeles, CA
    Former Employee - Regional Human Resources Manager in Los Angeles, CA

    I worked at Denny's full-time for more than 3 years

    Pros

    Lots of possibility for advancement with the right attitude, education, and skills

    Cons

    Constant change of Regional Leadership, Direction, and Corporate Initatives.

    Recommends
    No opinion of CEO
  6.  

    boring

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Denny's

    Pros

    get 50% of on food when working

    Cons

    management was weak would not recommend

  7.  

    Worst company franchise I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Denny's full-time for more than 5 years

    Pros

    Great people working in the field, working hard for little reward expected to spend their own money on company fundraisers.

    Cons

    Very negative work environment, compensation and benefits are not good. Many older and dirty restaurants. Would certainly not recommend Denny's to work.

    Advice to ManagementAdvice

    Create a better work environment and stop running off your good employees. Listen to your managers. Find a way to pay a more competitive salary to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great company for management training!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  Plano, TX
    Current Employee - Restaurant Manager in Plano, TX

    I have been working at Denny's full-time for more than 8 years

    Pros

    Denny's is a laid back full service type restaurant. Operating 24 hours gives you the opportunity to experience all types of people ranging from the early morning coffee drinkers to the late night party goers. As a manager you receive full benefits, paid vacation, and a free meal during your shift.

    Cons

    Compensation isn't very competitive and you hardly get a choice as to which location you work. As a low level manager you MUST work overnights which is non-negotiable.

    Advice to ManagementAdvice

    Take care of your management team. A higher compensation for the work performed or bonuses would be a great start.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Denny's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cambridge, OH
    Current Employee - Anonymous Employee in Cambridge, OH

    I have been working at Denny's full-time for more than 8 years

    Pros

    The employee's become like family, and so do the regular's. Good tip's if you are a server. Management would listen and help if they like you, but not as much if you are not favored.

    Cons

    No holiday pay, open for holidays, vacation hours were taken away. Gossip.

    Advice to ManagementAdvice

    Consider giving back vacation time, or you should have grandfathered in the old employee's and just made it standard for all employee's that hadn't already earned the extra time. I worked for the company for 8 years and would only get 1 week paid vacation time. You should also consider giving back holiday pay on the major holiday's at least.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great place to work...depending on the location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Hoffman Estates, IL
    Former Employee - Server in Hoffman Estates, IL

    I worked at Denny's part-time for more than 3 years

    Pros

    Fun work environment, meet interesting people.

    Cons

    Good money doesn't always come with more hours. Very busy at times with little support, i.e. sometimes the restaurant was completely full and there was no bus boy or host and only 3 servers.

    Advice to ManagementAdvice

    Do a quality check of all your restaurants. I was constantly told that my location (Hoffman Estates, IL) was a great Denny's and they passed other Denny's just to come to ours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Dennys need to get
    it together

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Denny's

    Pros

    Open 24 hrs.part of flying j meeting teaveling people.

    Cons

    A very prejudice place to work.

    Advice to ManagementAdvice

    Get rid of those rude,lazy girls and hire experienced polite servers

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