Denver Mattress Reviews
Updated Apr 18, 2012 – Reviews are posted anonymously by employees.
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www.denvermattress.com
Company Rating Based on 8 ratings Employees say it's “OK” |
Denver Mattress has 117 connections on Glassdoor
| 1–8 of 8 Denver Mattress Reviews | Sort by |
Pros
Good money for what you have to do. It can be a fun work environment and when working in a Row a great opportunity to meet good people.
Cons
Hours can be grueling and don't plan on your weekends or holidays ever being available. Promotions can come slow and not always to the most qualified.
Advice to Senior Management
If you have managers that are not "building the business" give them the opportunity to be successful else where and give someone else that chance.
Pros
Good people, some weeks are so busy you make a ton
Cons
Paycheck varies everyweek, can be very slow at times
Small staffs
Pros
versatile product line, relatively flexible hours, products are unique to some of the other mattress brands available offerings, store offers other products.
Cons
Not much opportunity for upward advancement, the mattress is a nationwide chain brand, commissions seem to have gone down in recent years.
Advice to Senior Management
eliminating the negative reports requiring employees signature for inadequate sales on a weekly basis, more flexibility with employees hours and schedules.
Pros
Pay is good. You're in charge of what you earn. Low pressure from senior mgmt. They impowethe employee to do right by the customer. Sell great products that people need.
Cons
Had to move twice to get promoted. They say promotions are based on merit not politics but that isn't true. No paid time off unless you use vacation. Never a weekend off unless vacation is used. The company takes advantage of employees by always questioning your "belief."
Advice to Senior Management
You get weekends off once in awhile. Your employees would like a weekend too. I should have to spend 12 hrs at work almost every day. Place a 2nd assistance in stores to take pressure off the other two.
Pros
team oriented. friendly management. fun to work at.
Cons
long hours, must do everything. not uncommon to work 13 days without a day off. 12 hour shifts. Must unload semi trucks. Must load out mattresses while wearing long sleeves and a tie. TOO customer oriented to the point of causing financial hardship on employees. refunds come out of the employees pay, customers can refund for any/no reason at all.
Advice to Senior Management
stop over working the asst managers. re-examine your 7i pay. minimum wage is not a fair compensation for the level quality so many of your folks do and you know it.
Pros
Friendly management. It is a company full of good people, and they go to great lengths in the very thorough interview process to weed out the "bad".
Great training. After a couple of weeks on the job, you will know more about mattresses than an employee at any other mattress store.
Great product to sell. Not the least expensive mattresses, but the highest quality mattresses for the best price.
Cons
Health benefits don't start til you've been on the job 6 months.
Vacation time is a joke (1 week AFTER 1 year)
It is an all-commission job. (6% of sales, and bonuses during the week can get you an extra 1%)
Weekdays are very slow. Typically, 60-80% of sales happen on weekends, so if you don't sell anything during the weekends, that week's check will be quite lean.
They require you to shop the competition multiple times a month. So you basically are going to Mattress Firm and Original Mattress Factory quite a bit.
The "ups" system, which they use to try to give sales associates equal opportunities to sell, is stressful at its worst, and subjective at its best.
The company requires relocation for promotion to Assistant Manager, then again for promotion to manager. Employee has no say where the relocation is to as an assistant manager. Typically, relocation happens 12-18 months after hire.
Advice to Senior Management
They claim it is low pressure sales, that all you have to do is talk to people, but if it is a full commission job, is it REALLY low pressure to the person who has sold $1000 all week?!
Get with the times and develop some sort of spreadsheet to track the employees sales, instead of the archaic process of writing it out on pen and paper.
Pros
You can make good money if you are willing to work very long hours. They do promote. They pay for relocation (required). The training can be very good, depending on who you end up with for a supervisor.
Cons
Required 12 hour days. Up to 90 hours a week. Most weeks, as a manager/asst manager are 55+ hours. No holiday or weekend time off. There are a lot of "black-out" dates that you can not have a day off. These can last for weeks at a time. If a manager or assistant manager is promoted or fired, then the manager or asst manager has to work every hour that the store is open, until a replacement is found. These periods last up to 2 months (90+ hour weeks). You have to be willing to move at their whim, or you face losing your job. You basically sacrifice a lot for this job, and it puts a very heavy strain on any relationship you hope to keep.
Advice to Senior Management
Please give your employees a break from time to time. The basic strategy seems to be to work everyone as much as possible. There are always 'more' hours to be worked, sometimes the reward might be better if there were 'fewer' on occasion.
Pros
Economical compensation is good. Opportunity to promote is there because they promote from within only. Management is decent and in touch with the employees. This is probably because they only promote from within.
Cons
Very long working hours. You sometimes have to unload semis. This can be very challenging to someone who is older or has some kind of a medical condition. You have to shop the competition on your days off and may have to do other duties while being off of work.
Advice to Senior Management
Reduce the hours the employees work. Don't ask your employees to do anything for you on their days off. Don't treat your managers like business owners when it comes to doing things for the company and then turn around and treat them like children when it comes to actually letting them manage their stores.
