Department for Work And Pensions Reviews

Updated July 21, 2015
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2.5
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Approve of CEO
Department for Work And Pensions Permanent Secretary Robert Devereux
Robert Devereux
16 Ratings

Pros
  • Annual leave entitlement and flexi time (where available) (in 5 reviews)

  • It feel good to work for the government and the work environment is full of opportunity to learn and grow (in 2 reviews)

Cons
  • Changes happen frequently and senior management/government doesn't allow sufficient time for change management to happen (in 3 reviews)

  • As an Admin assistant in the DWP, there are no promotions, they are trying to get rid of this role (in 3 reviews)

More Pros and Cons

51 Employee Reviews

Sort: Popular Rating Date
  1. I would like to hear soon from you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    My best reason to work with this company is because I am a social worker and also have enough experiences.

    Cons

    I really need a job because I do have family to take care.

    Advice to Management

    Team work for an excellent improvement.


  2. Carers may not be paid much, but the UK government support is superlative.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carer in Brighton, England (UK)
    Current Employee - Carer in Brighton, England (UK)

    I have been working at Department for Work And Pensions

    Recommends
    Recommends

    Pros

    Technically, and perhaps out of the scope of this survey, the Department of Works and Pensions pays me to stay at home and look after my husband who has cancer (in remission at the moment). I am well satisfied with the help and support the government provides both my husband and myself.

    Cons

    The downside, as a stay-at-home carer, is that you are not paid what a professional carer/nurse would earn in the work environment, but the upside is that the government provides loads of support, even sending in a nurse in overnight to look after my husband if I needed to sleep. Also, as a carer, you can get major college tuition concessions (paying a nominal fee) so that you can attend part-time in your spare time.

    Advice to Management

    Mr. Brown, thank you for the support and care you have provided my husband and I over the years. Thank you for the free NHS health service that we would have owed around £100,000.00 worth of hospitalisation for anywhere else in the world.


  3. Very helpful and Compassionate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Department for Work And Pensions full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Always someone with knowledge to help

    Cons

    call Centres, long waiting times

    Advice to Management

    Keep the good work up and your compassion to those who really need you


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Middlesbrough, England (UK)
    Current Employee - Team Leader in Middlesbrough, England (UK)

    I have been working at Department for Work And Pensions full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are great benefits working there, decent pension scheme, annual leave allowance is excellent and flexible working hours are a god send

    Cons

    It's a challenging job sometimes and staff have very high expectations on them to hit benchmarks constantly as well as maintaining accuracy.

    Advice to Management

    Be more visible to staff


  6. A pleasurable and rewarding experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Economist in London, England (UK)
    Current Employee - Assistant Economist in London, England (UK)

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - fantastic source for those seeking entry level work - wide range of involvement in different work areas - accommodating management and staff - good learning and development opportunities - flexible working patterns - opportunity to become involved with the latest in social research and policy

    Cons

    - salaries do not rise in line with inflation - internal movement of staff disrupts continuity of work and buildup of role specific skills - poor or outdated technology


  7. Great work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Department for Work And Pensions

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    One of the most exciting areas to be working in is government and the Civil Service, where you feel through the work done that you are really making a positive difference in society every day. Smart people with a strong ethos for working for public good. High integrity.

    Cons

    May not be glamourous nor have the perks of private industry.

    Advice to Management

    Keep listening to teams and letting people grow even more responsibility.


  8. Great experience , great for work life balance and creative satisfaction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions full-time

    Pros

    Its good for work life balance, people working are quite intelligent, good work environment and overall peace of mind

    Cons

    Its not ethnically diverse, majority almost 96-97 % employees are Whites, wish there was bit more diversity.

    Advice to Management

    Dont tinker with the department too much its well organised and doing good job


  9. Helpful (1)

    great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions

    Pros

    great benefits and the co-workers make the company great

    Cons

    career advancement difficult without having friends in upper management


  10. Band B - AO

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DASO Jobcentre in Newport, Newport, Wales (UK)
    Current Employee - DASO Jobcentre in Newport, Newport, Wales (UK)

    I have been working at Department for Work And Pensions

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Safe place to work when in recession. People to work with are great.

    Cons

    90% of the time its only a very short contract which will put people off. If you work hard they tend to keep you on. But usually only on longer temp contracts.

    Advice to Management

    Good team overall, they are really good with their staff.


  11. Inner workings - interesting

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Secretary in London, England (UK)
    Current Employee - Private Secretary in London, England (UK)

    I have been working at Department for Work And Pensions

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Big department, with lots of opportunities to do different things right across the PSG spectrum, particularly heavy on delivery. Good work life balance, mostly, and a very well developed Management and Leadership development program,

    Cons

    Long hours tend to be unrewarded when they happen (but flipside is flexi, 6 weeks annual leave, variety of staff incentives), some areas of the business are incredibly hierarchical and ageist (need to 'serve your time')

    Advice to Management

    Not much really - lose the focus on rigidity and making sure everyone's doing the same thing at the same time, find a way to exploit the long tail from an organisation of 120,000 people.



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