Department of Veterans’ Affairs Reviews

Updated February 19, 2015
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  1. 6 people found this helpful

    Learn the System, Be Rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate
    Current Employee - Research Associate

    I have been working at Department of Veterans’ Affairs full-time (more than 3 years)

    Pros

    Great Benefits, rewarding work environment, great co-workers. Once you are aware of how things work within the governmental system, it is an involved and rewarding place to work. Make friends who know how to handle the paperwork and watch your worries disappear.

    Cons

    Government Paperwork, culture varies between departments and sometimes even within departments. People work on different hourly schedules and it is often impossible to get things done on the same day during normal (or even banking business hours) because key employees are not working the same hours ... Time in job is rewarded more than merit and achievements. If pursuing as a full career, be ready to switch job positions/ departments every other year or so to get appropriate raises, and new appointments.

    Advice to ManagementAdvice

    Instead of training people for hours upon hours about policy, mission, and workplace safety and security when they just arrive, have them trained on workflow and filling paperwork. This will free up time of local leadership to actually lead instead of helping people access trainings, paperwork, and connect with others at distant locations.

    Recommends
    Neutral Outlook
  2. Disrespectful of those who served our country

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Non-VA Care in Danville, IL
    Former Employee - Non-VA Care in Danville, IL

    I worked at Department of Veterans’ Affairs

    Pros

    great pay and time off policies, benefits

    Cons

    you must conform to the VA way, not at all like the real world! Treat Veteran's disrespectfully.

    Advice to ManagementAdvice

    Consider when an employee is not a good fit, make every attempt to find a job that will work for the employee for the sake of employee and company.

    Doesn't Recommend
    Neutral Outlook
  3. 2 people found this helpful

    Helping Veterans receive the proper health care they deserve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Department of Veterans’ Affairs full-time

    Pros

    The Veterans are the best reason to work for the hospital.

    Cons

    There are to many chains of command that allow for individuals to not be as productive as they should be.

    Advice to ManagementAdvice

    Management needs to be more open to the ideas of subordinates

    Recommends
    Neutral Outlook
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  5. Used to be better, now too topheavy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Washington, DC
    Current Employee - Analyst in Washington, DC

    I have been working at Department of Veterans’ Affairs full-time (more than 10 years)

    Pros

    One of the better federal agencies to work for, job security is there, it is apolitical, and you can make a difference.

    Cons

    Work at central office, we used to care about Veterans and get things done, now there are 5 levels of concurrence for anything. Need to cut the red tape, get rid of managers and get back to helping Veterans

    Recommends
    Positive Outlook
  6. Changing work system to a production mode with more accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Los Angeles, CA
    Current Employee - Program Manager in Los Angeles, CA

    I have been working at Department of Veterans’ Affairs full-time (more than 8 years)

    Pros

    value is customer focused on serving Veterans - a valued mission

    Cons

    Some people are not used to quick change and have to be more flexible and ready to move in different directions towards the mission

    Advice to ManagementAdvice

    Training and open management to seek talented employees is key to building a strong workforce and promoting MVP employees is important to having a top of the class agency.

    Recommends
    Positive Outlook
  7. 3 people found this helpful

    A decent place to work if you know how to politic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal Assistant in Washington, DC
    Former Employee - Legal Assistant in Washington, DC

    I worked at Department of Veterans’ Affairs full-time (more than 3 years)

    Pros

    The government has great benefits. You're off on all of the holidays. You have decent health options. Some offices allow you to work on a compressed work schedule so you can work 9 or 10 hour days and have a day or two off within a pay period. Also, after working with the government full time for 3 years, you have job security and are able to move easier through the federal government agencies.

    Cons

    The organization needs to be restructured. Since it is difficult to fire people after they hit the 3 year mark, there are a lot of employees who are complacent with their jobs and have very bad attitudes. This makes things difficult for the main stakeholder (the veteran) who is already having a difficult time having their claims processed. Preventable mistakes are being made and the stakeholders at met with attitudes. They also over taxing good workers to compensate for bad workers with little to no consequences for those that are barely performing. It brings down the morale of those that are doing quality work.

    Advice to ManagementAdvice

    Management needs to re-evaluate their employee policies so that poor performers are let go. They also need to make training available for all employees that are looking to advance within the organization and not just for leadership to acquire a new set of competencies. When you invest your employees, it will establish a better pay off within the organization.

    Doesn't Recommend
    Neutral Outlook
  8. 2 people found this helpful

    Good entry level job at good salary.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department of Veterans’ Affairs

    Pros

    Was able to stop working a second job.

    Cons

    This job is very monotonous and sedentary.

    Advice to ManagementAdvice

    Improve training.

  9. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Sacramento, CA
    Former Employee - Analyst in Sacramento, CA

    I worked at Department of Veterans’ Affairs full-time (more than a year)

    Pros

    Strong structure and management. The work is rewarding and interesting. Department culture is strong and inviting. Staff is friendly and supportive.

    Cons

    Management needs to provide better guidance for training and develop a stronger connection with personnel. The need for better information and communication is critical.

    Advice to ManagementAdvice

    Provide better guidance in training.

    Recommends
    Neutral Outlook
  10. Great learning experience that was invaluable for a veteran who wants to help his fellow veteran.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Veterans Service Representative in Albuquerque, NM
    Former Contractor - Veterans Service Representative in Albuquerque, NM

    I worked at Department of Veterans’ Affairs as a contractor (less than a year)

    Pros

    Pay and benefits. Ability to move up in the department. Co-workers are friendly and helpful normally.

    Cons

    Huge case loads. Constantly changing regulations. Additional duties distract from performing primary job. Hired under a 1 year ARRA contract. Constant pressure to meet quota/point system.

    Recommends
  11. Sometimes a headache

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Assistant in Seattle, WA
    Current Employee - Claims Assistant in Seattle, WA

    I have been working at Department of Veterans’ Affairs full-time (more than a year)

    Pros

    The money isn't terrible. Overtime is available.

    Cons

    The benefits are expensive and not the best I've ever had. Mandatory overtime. Promotions are unbalanced and unfair.

    Advice to ManagementAdvice

    Deal with problem employees so they don't poison the workplace.

    Recommends
    Positive Outlook

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