Dermalogica Reviews

Pros

innovative leaders have a clear vision

Cons

disorganized, nepotism, location, pay, growth

Pros

Best reason to work at Dermalogica is the product. Every full-time employee receives free monthly product allocation.

Cons

- No room for growth unless you are a part of the "friends and family" circle
- No room for personal creativity whatsoever; you are told what to do and and told it was due yesterday
- Lack of recognition, unless you do something wrong.
- Upper management is highly favored; HR is there to protect them, not to be a resource for other employees
- Corporate leadership does not exist; problems stem at the top
- Disorganized, Disorganized, Disorganized
- Reactive instead of proactive
- Plenty of hostility and DIVA attitudes

Advice to Senior Management

There seems to be a dilusional thought that Dermalogica runs like Zappos. You don't; not even close. For a company with such wonderful and innovative products, the company dynamics and corporate structure is so disorganized. You over-work, devalue and underpay your employees. Company morale is at a constant low. Realize that this is not due to "bad employees" or employees that are no longer passionate. The truth is, you suck the passion out of most. Dermalogica has lost many talented and creative professionals. There is a reason why there is such high turnover ALL the time. You need to hire upper-management that will be leaders; that will mentor and guide their teams to reach company objectives. It is a shame that a company that strives to empower women does exactly the opposite at the corporate level. Hypocracy to say the least.

Pros

The company is very reputable, they respect their employees and we have an extremely loyal clientele.

Cons

No room for growth within the company

Pros

It is an entrepreneurial environment where managers can get very involved in their business. Learning is generally on the job with little or no training. Great opportunity to learn the skincare business from R&D to account marketing.

Cons

Praise is much less frequent than criticism. Constant restructuring of departments causes confusion. Management and owners do not share short term or long term goals. Strategy shifts based on personal whims of management or owners or both, with changes in direction often contradicting. Location is in a depressing area of the South Bay. Pay ranges from poor to fair to good depending on who you know or how you got into the company.

Advice to Senior Management

Learn to let go. you have some good products but a lot of so so products. And too many executives and not enough support staff. Too many yes men that tell you what you want to hear.

Pros

*you get free product every month
*you get a yearly fitness reimbursement, up to $250 (but the con in this is that HR tries to pick and choose what gets reimbursed, so have all your data back-up in case it happens!)
*a lot of great people to work with
*end-of-year bonus

Cons

*heavy favoritism towards upper management
*difficult to request a vacation day
*some managers try to dissuade their employees from calling out sick
*incompetent and lazy HR department (except for the Recruiting team)
*some managers have crazy mood swings
*employees are undervalued
*rare for promotions to occur within the company
*raises are mediocre
*little to no opportunity for advancement or growth in the company
*workload can be ridiculous at times

Advice to Senior Management

*re-hire an entirely new HR staff
*If you want your employees to enjoy working for you, treat them a bit better. Don't make a peon feel just like that - like they are being peed on. Stop playing favorites with upper management, and pay more attention to the rest of the staff.
*If an employee has the available vacation time, let them take time off when they request it (in advance, of course); they earned that time off. You can't seriously rather have employees who are burnt out and angry from lack of time off.
*Same thing if employees are sick - why would you try to make a person come in if they are sick??

Pros

The product was great to represent. The accounts were for the most part excited to work with the company.

Cons

Management changed Business Consultant's responsibilities and compensation plans yearly, and never in the BC's favor.

Advice to Senior Management

Jane, I was always surprised how you only greeted a few of your Sales Reps at the National Sales meetings. The rest of us wondered how many years it might take for you to at least say hello. I never expected you to bother to learn our names though. lol!

Pros

The IDI staff is very knowledgeable and the brand identity and consumer loyalty is solid in other parts of the country.

Cons

Sales support computer programs need a lot of work. Completing deliverables and analyzing account numbers was much more time consuming than necessary.

Advice to Senior Management

Streamline computer programs and make overall training process more efficient. There is a disconnect between district management and the upper management.

Pros

Excellent Product line, great benefits including company car, free product, lap top with broadband card and cell phone that never works. Jane is still involved with the company and is a very inspiring person but is not actively leading the sales force. Strong tribal culture.

Cons

Manages by fear and threat, no opportunity for advancement, low base pay and it is not uncommon to not be paid bonuses you earn. Offers split payments for new account openings but will not pay BC commissions until the end of the quarter after paid in full so sometimes it can be 6 months before you get paid....not motivating at all.

Advice to Senior Management

Pay opening bonuses when paid in full not at end of next quarter. Show that you consider employees an asset. Salesforce.com is a great tool but managed very poorly. Pay bonuses when earned rather than not paying even when numbers are attained.

Pros

The Dermal group, Inc. does have a good products.

Cons

This company would make sales quotas in the beginning of the month and if they see that you will meet that quota they will then raise the quota in the middle of the month. The reason is always, "it must have been too low....or too easy".

Advice to Senior Management

Respect the hard work of your sales people.

Pros

good benefits, free products, no pressure to put in extra time, nice people, great creative/design team

Cons

out of date business practices, unwarranted fear of creating channel conflicts, executive team not up to date on current trends, bad work location,

Advice to Senior Management

The internet is the future of your business.